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Lead Product Manager - Activation
Company: Calendly
Location: USA
Posted Apr 23, 2024
<p class=jobDescription> <p> <strong> About the team amp opportunity <strong> <p> <p> Whats so great about working on Calendlys Product team <p> <p> We strive to design a seamless product experience that delights our customers <p> <p> Why do we need you Well we are looking for a Lead Product Manager Activation that is customer focused with a passion for experimentation humancentered customer journeys and connecting product led growth initiatives back to the business This position will report to our Director of Product Growth <p> <p> <strong> A day in the life of a Lead Product Manager at Calendly <strong> <p> <p> You will be responsible for leveraging productled growth PLG principles to create product experiences that help our customers understand the value of Calendly create sustained habits of product usage and ultimately drive conversion and expanded usage of the product You will work closely with Engineering Design Marketing Customer Success and Product leadership to ensure the defined growth product outcomes and customer satisfaction goals are met <p> <p> Some of the initiatives you will shape may include <p> <ul> <li> <p> Own strategy for activating new users in their first 30 days with Calendly a horizontal SaaS product with lots of use cases serving multiple personas <p> <li> <li> <p> Collaborate cross organizationally with Marketing Lifecycle and Customer Support to ensure were messaging new users with clarity amp consistency <p> <li> <li> <p> Own our trial mechanics and journey making both big swings and optimizations that can drive growth in our conversions <p> <li> <li> <p> Create framework and strategy for how to drive teams activation and expansion as our product continues to evolve and grow for teams <p> <li> <li> <p> Own our experimentation approach to all initiatives that span this part of the funnel <p> <li> <ul> <p> <strong> On a typical day you will be working on <strong> <p> <ul> <li> <p> Leading a product development team working closely with designers and engineers to realize solutions that are remarkably easy to use while solving complex problems <p> <li> <li> <p> Talking to users on a weekly basis learning about their needs and pain points <p> <li> <li> <p> Owning the discovery and delivery of your product initiatives <p> <li> <li> <p> Staying uptodate on PLG best practices and methods <p> <li> <li> <p> Driving product delivery with agility wellwritten documentation and clear communications <p> <li> <li> <p> Identifying the most impactful opportunities for improvement prioritize product initiatives and define success <p> <li> <li> <p> Collaborating on datainformed experiments to validate your teams hypotheses <p> <li> <li> <p> Marrying quantitative and qualitative insights to glean important product insights from the market customers and competitors <p> <li> <li> <p> Identifying and reducing friction points in each step of the experience resulting in increasing speed of conversions conversion rates and productled expansion revenue <p> <li> <ul> <p> <strong> What do we need from you <strong> <p> <ul> <li> <p> 8+ years of experience in growth product management <p> <li> <li> <p> Previous experience building B2B or B2B2C SaaS software and shipping userfacing features or products <p> <li> <li> <p> Experience with developing and evaluating product metrics and goals and utilizing data analytics and hypothesisdriven approaches to implementing growth experiments <p> <li> <li> <p> The ability to understand how to simplify customer journeys and product flows with a humancentered design approach <p> <li> <li> <p> A profound understanding of business metrics and the ability to establish productled growth initiatives across various stages of the customer journey acquisition activation monetization retention and expansion experience with pricing amp packaging is a plus <p> <li> <li> <p> The ability to thrive in an ambiguous environment making calculated decisions when faced with imperfect information <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <p> <strong> Whats in it for you <strong> <p> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a phenomenal time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional career <p> <p> <strong> Our Hiring Process <strong> <p> <p> We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly To learn more about our hiring process please visit our careers page at <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycomhowwehire rel=noopener noreferrer nofollow target=blank> wwwcareerscalendlycom <a> <p> <p> Once selected for an opportunity the recruiter assigned to the role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>
Professional Services Delivery Manager
Company: EDB
Location: USA
Posted Apr 23, 2024
<p class=jobDescription> <p> <p> <p> <strong> Delivery Manager Professional Services Americas <strong> <p> <p> <strong> This person must reside in the United States <strong> <p> <p> <p> <p> <strong> Role Overview <strong> <p> <p> The Delivery Manager plays a pivotal role in driving the success of customer implementations within our Professional Services team encompassing Database Consultants Trainers and Solution Architects This role demands effective project coordination comprehensive team management and strategic oversight Key to this role is the ability to engage effectively with all levels of leadership both within our organization and on the customers side The Delivery Manager will be responsible for the overall performance and development of the team aligning with our mission to ensure optimal customer utilization of our products and maximized timetovalue delivery <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> <strong> Team Management and Line Management <strong> Oversee the professional development performance management and recruitment of Consultants within the Professional Services team Foster a collaborative and highperforming team environment <p> <li> <li> <p> <strong> Project Management <strong> Lead the full project lifecycle ensuring projects meet scope budget time and quality objectives leveraging standard project management methods and tooling <p> <li> <li> <p> <strong> InterTeam Coordination <strong> Actively coordinate between various internal teams and customer teams to ensure alignment efficiency and effective collaboration throughout the project lifecycle <p> <li> <li> <p> <strong> Partner Delivery Management <strong> Oversee and coordinate project delivery through partners ensuring alignment with project goals quality standards and timelines <p> <li> <li> <p> <strong> Strategic Planning <strong> Develop and implement strategic plans for team development capacity resource allocation and project execution <p> <li> <li> <p> <strong> Leadership Engagement <strong> Build and maintain strong relationships with leaders at all levels within our organization and with our customers ensuring alignment and effective collaboration <p> <li> <li> <p> <strong> Stakeholder Communication <strong> Maintain effective communication across all levels ensuring clear status reporting stakeholder engagement and escalation management <p> <li> <li> <p> <strong> Risk Management <strong> Identify and mitigate project and team risks ensuring alignment with business goals <p> <li> <li> <p> <strong> Resource and Financial Management <strong> Oversee resource allocation and budgeting ensuring efficient use of resources and financial health of projects <p> <li> <li> <p> <strong> Quality Assurance and Process Improvement <strong> Uphold high standards in project delivery and seek continuous process improvements <p> <li> <li> <p> <strong> Coaching and Mentoring <strong> Provide mentorship and career development guidance to team members <p> <li> <ul> <p> <strong> Core Deliverables <strong> <p> <ul> <li> <p> Successful delivery of projects meeting all performance criteria and demonstrating effective coordination between various teams within our organization and with our customers <p> <li> <li> <p> Effective management and development of the Professional Services team <p> <li> <li> <p> Strategic planning and execution for team and project success <p> <li> <li> <p> Comprehensive financial and project reporting <p> <li> <li> <p> Continuous improvement in team performance and project processes <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Minimum of 7 years in projectprogram management with substantial experience in team management and development preferably in a technical or databasefocused environment <p> <li> <li> <p> Proven leadership skills and experience in line management <p> <li> <li> <p> Exceptional stakeholder management skills with a customerfirst approach <p> <li> <li> <p> Strong communication negotiation and conflict resolution skills <p> <li> <li> <p> Proficiency in MS Project MS Office and Google Suite <p> <li> <li> <p> Strategic thinking and problemsolving abilities <p> <li> <li> <p> Detail oriented with excellent follow through skills and a sense of urgency <p> <li> <ul> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Experience with Postgres or other database technologies <p> <li> <li> <p> Advanced project management certifications eg PRINCE2 PMI PMP <p> <li> <li> <p> Experience in strategic planning and team development <p> <li> <li> <p> Experience in delivering technical projects <p> <li> <li> <p> Having proficiency in a language other than English will be advantageous <p> <li> <ul> <p> <strong> LIRemote <strong> <p> <p> <p> <p> <p><p>
Project Manager
Company: Advantmed
Location: USA
Posted Apr 22, 2024
<div class=h3>ABOUT ADVANTMED<div><p>Advantmed is a leading provider of risk adjustment quality improvement and valuebased solutions to health plans and providers We drive market leading performance with integrated technology service and program solutions that optimize the risk and quality performance of our partners Our solutions focus on identifying managing and documenting risk and quality performance and the proactive clinical engagement of high acuity populations <p><div class=h3> <div><div class=h3>JOB SUMMARY<div><p>The Project Manager has overall responsibility to successfully launch and manage Advantmed products and services projects including operational coordination project design and delivery alignment with client goals and contractual commitments while providing the highest level of customer service<p><p> <p><div class=h3>ESSENTIAL DUTIES AND RESPONSIBILITIES<div><ul style=> <li style=>Establish and maintain client relationships that support a spirit of partnership with client project teams<li> <li style=>Develop update and manage project plans and project timelines with oversight to project status early identification of risks and solutionminded issue mitigation<li> <li style=>Oversee client communications issue resolution and status reporting as primary point of contact for daytoday project operations<li> <li style=>Report client project metrics translate metrics to business information and oversee the resulting action plans to ensure customer goals and project objectives are achieved<li> <li style=>Lead and moderate recurring client calls to cover project status updates project performance reviewscourse correction post project reviews etc<li> <li style=>Document and distribute minutes of meetings and oversee completion of resulting action items<li> <li style=>Prepare and conduct presentations to varying audiences that may include senior and executive leadership clients or prospective customers<li> <ul><p><strong>Requirements<strong><p><div class=h3>QUALIFICATIONS AND EXPERIENCE<div><ul style=> <ul style=> <li style=>Minimum 23 years of experience in project management preferably in a healthcare or managed care setting<li> <li style=>Indepth knowledge of HEDIS measures specifications and reporting processes<li> <li style=>Strong analytical skills with the ability to interpret healthcare data and performance metrics<li> <li style=>Excellent communication leadership and interpersonal skills<li> <li style=>Proficiency in project management software and Microsoft Office applications<li> <ul> <ul style=> <li style=>Committed and motivated individual and willing to work odd hours at times when required<li> <li style=>Proficient in Windows environment<li> <li style=>Familiar with virtualization technologies<li> <li style=>Experience in setting up and supporting database notification failover clustering would be advantageous<li> <li style=>Understanding RDBMSSQL concepts<li> <li style=>Troubleshooting techniques and operations<li> <li style=>Able to handle demanding service response and recovery turnaround<li> <li style=>Able to manage daily support tasks to meet stringent SLA requirements<li> <li style=>Excellent scheduling and multitasking skills<li> <li style=>Meticulous and processoriented<li> <li style=>Good hardworking attitude with ability to work well under pressure<li> <li style=>Good analytical skills with ability to work with others to resolve problems<li> <ul> <ul><p><strong>Benefits<strong><p><ul style=> <li style=>Health Dental Vision insurance after 30 days<li> <li style=>401k<li> <li style=>PTO<li> <ul><br><br><div class=h2>About the company<div><br><p>Advantmed is a privately held company founded in 2005 The organization initially focused on record retrieval but has evolved into an innovative healthcare information management company that helps health plans and Managed Care Organizations optimize revenue and improve quality outcomes Our mission is to improve the healthcare system by ensuring appropriate quality care and eliminating unnecessary costs We accomplish this by providing a costeffective suite of capabilities tailored to the unique needs of our clients including NCQAcertified HEDIS® measure software risk analytics medical record retrieval medical record abstraction risk adjustment coding data validation prospective assessments and provider education <p><p>Our strategy reflects our flexibility and commitment to meeting our clients evolving needs We work closely with our clients to understand their concerns requirements strategic objectives and infrastructure so that we can support them accordingly Our foundational principles are accuracy efficiency and transparency Our solutions are designed to be userfriendly and flexible <br><p><p>We see ourselves as an extension of our clients internal teams which allows us to work to advance our solutions and provide support for their growing business needs Understanding how our clients use our products and services fuels our product development road map especially in terms of technology as we continually work to improve our client portal In addition we regularly monitor statutory and regulatory changes from CMS HHS NCQA and others <p><p> The Advantmed leadership team is composed of seasoned healthcare veterans with extensive quality and risk adjustment expertise The leadership team oversees a global staff of over 1800 employees Notably we are HITRUST certified and all data resides within the United States<br><p><img src=httpsremotivecomjobtrack1907815blankgifsource=publicapi alt=>
Senior Security Engineer
Company: Calendly
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> <strong> About the team amp opportunity <strong> <p> <p> Whats so great about working on Calendlys Security team <p> <p> We make things possible for our customers through innovation <p> <p> Why do we need you Well we are looking for a Senior Security Engineer who will bring curiosity technical knowledge and desire to uplevel people around you You will report to the Head of Security Operations and will be responsible for many of the key functions around security operations including incident response enterprise level security and enhancing threat detection capabilities <p> <p> <strong> A day in the life of a Security Engineer at Calendly <strong> <p> <p> On a typical day <strong> you <strong> will be working on <p> <ul> <li> <p> Having familiarity with driving enterprise security and projects around it <p> <li> <li> <p> Leading the Security Operations Center SOC team to monitor detect and respond to cybersecurity threats in a timely manner <p> <li> <li> <p> Developing and implementing comprehensive incident response plans manage and coordinate cybersecurity incidents from identification through resolution <p> <li> <li> <p> Integrating various security and IT tools to enhance threat detection incident response and operational efficiency <p> <li> <li> <p> Leveraging JIRA for creating and managing dashboards reports and metrics that support cybersecurity operations and decisionmaking <p> <li> <li> <p> Conducting regular security assessments audits and continuous monitoring to identify vulnerabilities and ensure compliance with industry standards and regulations <p> <li> <li> <p> Collaborating with IT and other departments to ensure cybersecurity best practices are integrated across the organization <p> <li> <li> <p> Developing and maintaining uptodate knowledge of the threat landscape as well as advancements in cybersecurity technologies and methodologies <p> <li> <li> <p> Mentoring and providing guidance to junior team members fostering a culture of continuous learning and improvement <p> <li> <li> <p> Preparing and presenting regular reports on incident trends security posture and the effectiveness of implemented security measures to senior management <p> <li> <li> <p> Leading and optimizing the operations of our Security Operations Center SOC ensuring effective threat detection analysis and response activities <p> <li> <li> <p> Developing implementing and overseeing incident response protocols and procedures to swiftly and effectively manage security incidents <p> <li> <li> <p> Enhancing threat detection capabilities through the integration and tuning of security tools and technologies including SIEM EDR firewalls and intrusion detection systems <p> <li> <li> <p> Ability to conduct advanced threat analysis to anticipate and mitigate potential security threats <p> <li> <ul> <p> <strong> What do we need from you <strong> <p> <ul> <li> <p> A minimum of 57 years of experience in cybersecurity with at least 4 years dedicated to security operations a SOC environment and enterprise security <p> <li> <li> <p> Demonstrated experience in incident response and management including developing and implementing incident response plans and conducting postincident analysis <p> <li> <li> <p> Experience with JIRA or similar tools for creating dashboards managing reports and automating workflows to support cybersecurity operations <p> <li> <li> <p> Proven track record in threat detection analysis and resolution including the use of forensic tools for indepth investigations <p> <li> <li> <p> Expert knowledge in operating and configuring SIEM tools eg Splunk ELK for realtime threat monitoring and analysis <p> <li> <li> <p> Deep understanding of security technologies such as EDR Endpoint Detection and Response IDSIPS Intrusion Detection SystemsIntrusion Prevention Systems firewalls and vulnerability scanners <p> <li> <li> <p> Proficient in scripting languages eg Python PowerShell to automate SOC processes enhance threat detection and streamline incident response <p> <li> <li> <p> Relevant professional certifications such as CISSP Certified Information Systems Security Professional GCIH GIAC Certified Incident Handler GCFA GIAC Certified Forensic Analyst or OSCP Offensive Security Certified Professional are highly desirable <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <p> <strong> Whats in it for you <strong> <p> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a fantastic time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional journey <p> <p> <strong> Our Hiring Process <strong> <p> <p> We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly To learn more about our hiring process please visit our careers page at <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycomhowwehire rel=noopener noreferrer nofollow target=blank> wwwcareerscalendlycom <a> <p> <p> Once selected for an opportunity the recruiter assigned to the role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>
Senior Product Support Engineer - (Spanish/Portuguese/English fluency required)
Company: Workiva
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> The Senior Product Support Engineer SrPSE responds to customer issues across our Workiva platforms This role ensures timely resolution of customer issues implements advanced solutions to prevent reoccurrence and mentors other support engineers They provide technical and functional support over the phone chat and case management maintaining customer professionalism and rapport Capable of resolving complex issues independently they escalate only when necessary and contribute to improving the customer experience and support workflows Additionally they participate in candidate interviews and facilitate ticket reviews for the support team <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Provide technical and functional support to customers via phone chat and case management <p> <li> <li> <p> Troubleshoot customer issues independently utilizing application knowledge and selfguided research <p> <li> <li> <p> Recognize and respond to urgent customer issues and take necessary steps to remediate or escalate <p> <li> <li> <p> Contribute to improving the customer experience and support workflows <p> <li> <li> <p> Collaborate with Customer Success Professional Services Software Support Engineers and all support tiers to solve problems <p> <li> <li> <p> Interview and assess candidates for promotion and new hires <p> <li> <li> <p> Facilitate ticket reviews for the support team making suggestions for improvement <p> <li> <li> <p> Live the Workiva Values and Principles embodying accountability and a resultsoriented mindset <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> Fluency in Spanish Portuguese and English required <p> <li> <li> <p> 4+ years of related experience <p> <li> <li> <p> Bachelors Degree <p> <li> <li> <p> Advanced degree considered in lieu of experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Thorough understanding of API and Scripting processes preferred <p> <li> <li> <p> Linux experience preferred <p> <li> <li> <p> Experience in Project Management preferred <p> <li> <li> <p> Previous experience supporting a SaaS platform <p> <li> <li> <p> Familiarity with Zendesk <p> <li> <li> <p> Ability to troubleshoot code <p> <li> <li> <p> Familiarity with Scripting <p> <li> <li> <p> Ability to multitask and manage changing priorities <p> <li> <li> <p> Strong technical aptitude proficiency in Google Drive Microsoft Office Suite OneCloud amp Python Workiva products <p> <li> <li> <p> Strong communication skills verbal listening writing <p> <li> <li> <p> Selfmotivated accountable and able to train others to demonstrate similar characteristics <p> <li> <li> <p> Proven ability to meet established timelines and service level agreements <p> <li> <li> <p> Demonstrate a strong sense of customer service <p> <li> <li> <p> Ability to understand system logs and reports to solve issues <p> <li> <li> <p> Assess support data and analytics to determine areas for improvement and create reports <p> <li> <ul> <p> <p> <p> <strong> Remote Ready Excellence <strong> <p> <ul> <li> <p> Varying and overtime hours required during peak seasons <p> <li> <li> <p> Minimal travel <p> <li> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <li> <p> Must be able to work an five day 8 hour shift Central Time hours <p> <li> <ul> <p> <p> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $3300 $5600 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIJW1 <p><p>
Developer Support Specialist III
Company: Calendly
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <h2> <strong> Why join Calendlys Customer Experience team <strong> <h2> <p> We are on the lookout for a technical support specialist with a robust background in development and integration This role requires a professional skilled in supporting customers with API SAMLSCIM technical integrations and broader development challenges Beyond troubleshooting you will significantly contribute to enhancing the productivity and knowledge base of the Customer Experience department This includes developing resources and processes for a team that is focusing on our enterprise clients ensuring their unique needs are met efficiently <p> <p> The ideal candidate will have a strong foundation in software development or a similar technical field equipped to navigate the unique challenges presented by both developers and enterprise customers Leadership qualities technical expertise and a selfdriven curiosity for resolving technical issues are highly prized Moreover this individual should exhibit a businessoriented approach capable of discerning patterns in user needs and spearheading projects that deliver meaningful impact to our users A proactive communication style the ability to convey customer needs effectively and the capacity to work independently while aligning with team goals are essential traits for this position <p> <h2> <strong> What are some of the high impact opportunities youll tackle <strong> <h2> <ul> <li> <p> Delivering outstanding customer experiences by resolving complex issues and aiding with sophisticated integrations <p> <li> <li> <p> Offering detailed support and tailored solutions for enterprise customers with a focus on development and integration challenges beyond specific platforms <p> <li> <li> <p> Conducting indepth analysis of development practices identifying new opportunities and standardizing processes for enhanced efficiency and effectiveness <p> <li> <li> <p> Acting as a consultant and advocate for enterprise customers guiding them on optimal usage of our tools and ensuring swift issue resolution <p> <li> <li> <p> Developing updating and maintaining resources and documentation for the developer community enhancing their ability to leverage our platform effectively <p> <li> <li> <p> Addressing all relevant customer inquiries including those related to APIs webhooks advanced integrations and authentication mechanisms like SAMLSCIMSSO with a keen eye on innovative solutions and customer satisfaction <p> <li> <li> <p> Upholding exemplary service metrics in terms of response time quality of support and overall customer satisfaction <p> <li> <li> <p> Collaborating closely with Product teams to relay customer feedback and insights helping tailor the product to meet the specific needs and expectations of our users <p> <li> <li> <p> Resolving intricate technical issues that involve code further ensuring customer success and platform reliability <p> <li> <li> <p> Providing technical mentorship to our customer experience teammates to elevate their proficiency in handling customer requests <p> <li> <li> <p> Contributing to the overall knowledge enhancement and process optimization within the department fostering a culture of continuous improvement and excellence <p> <li> <ul> <h2> <strong> This opportunity is for you if you haveare <strong> <h2> <ul> <li> <p> Experience supporting customers through various channels including live chat tickets and phone <p> <li> <li> <p> Experience with SAMLSSOSCIM integration setup and troubleshooting <p> <li> <li> <p> 5+ years of work experience in Customer Support Engineering or similar technology fields <p> <li> <li> <p> 2+ years experience with integration support or internal agent support <p> <li> <li> <p> 1+ year of coding and development experience or equivalent development education <p> <li> <li> <p> Demonstrated ability to read and write web development languages such as HTML CSS Javascript <p> <li> <li> <p> Superb communication skills both internal and customer facing <p> <li> <li> <p> A track record of going above and beyond for your team and customers <p> <li> <li> <p> Impeccable time management skills and an ability to selfdirect <p> <li> <li> <p> Salesforce administration experience a bonus <p> <li> <ul> <h2> <strong> Available shifts <strong> <h2> <ul> <li> <p> This role has a consistent 5day per week work schedule your shift each week will be Monday Friday 9am 6pm EST <p> <li> <ul> <h2> Whats in it for you <h2> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a phenomenal time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional career <p> <h2> Our Hiring Process <h2> <p> Typically individuals will participate in the following interview process However there may be slight nuances given the role and or department we are hiring for Please keep in mind that individuals can be declined from the position at any stage of the process <p> <ul> <li> <p> Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team This is a great time to ask any initial questions you have about the company or the role <p> <li> <li> <p> Next well put you in direct contact with your potential manager Youll get a chance to learn even more about life at Calendly the responsibilities within your role and the qualities needed to succeed here <p> <li> <li> <p> Then you will perform an interview exercise where you can highlight your skills <p> <li> <li> <p> Next or in parallel youll meet with your potential team members <p> <li> <li> <p> Finally we connect with those youve worked with before to learn more about the impact you can make the value you bring and the best way to set you up for success at Calendly <p> <li> <ul> <p> We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly The recruiter assigned to this role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in California Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>
Senior Product Manager - Monetization
Company: Calendly
Location: USA
Posted Apr 23, 2024
<p class=jobDescription> <p> <strong> About the team amp opportunity <strong> <p> <p> Whats so great about working on Calendlys Product team <p> <p> We strive to design a seamless product experience that delights our customers <p> <p> Why do we need you Well we are looking for a Senior Product Manager Monetization that is customer focused with a passion for experimentation humancentered customer journeys and connecting product led growth initiatives back to the business This position will report to our Director of Product Growth <p> <p> <strong> A day in the life of a Senior Product Manager Monetization at Calendly <strong> <p> <p> You will be responsible for leveraging productled growth PLG principles to create product experiences that help our customers understand the value of Calendly create sustained habits of product usage and ultimately drive conversion and expanded usage of the product You will work closely with Engineering Design Marketing Customer Success and Product leadership to ensure the defined growth product outcomes and customer satisfaction goals are met <p> <p> Some of the initiatives you will shape may include <p> <ul> <li> <p> Own our trial mechanics and journey making both big swings and optimizations that can drive growth in our conversions <p> <li> <li> <p> Balance our productled customer experience with our sales motion deeply understanding how our business drives revenue <p> <li> <li> <p> Prioritize technical investments in our billing and monetization platform that will help us scale our business to the next level <p> <li> <li> <p> Deploy productled acquisition and expansion motions into our pricing amp packaging by leveraging our existing user base to ultimately turn our funnel intro a flywheel <p> <li> <ul> <p> <strong> On a typical day you will be working on <strong> <p> <ul> <li> <p> Lead a product development team working closely with designers and engineers to realize solutions that are remarkably easy to use while solving complex problems <p> <li> <li> <p> Talk to users on a weekly basis learning about their needs and pain points <p> <li> <li> <p> Own the discovery and delivery of your product initiatives <p> <li> <li> <p> Stay uptodate on PLG best practices and methods <p> <li> <li> <p> Drive product delivery with agility wellwritten documentation and clear communications <p> <li> <li> <p> Identify the most impactful opportunities for improvement prioritize product initiatives and define success <p> <li> <li> <p> Collaborate on datainformed experiments to validate your teams hypotheses <p> <li> <li> <p> Marry quantitative and qualitative insights to glean important product insights from the market customers and competitors <p> <li> <li> <p> Identify and reduce friction points in each step of the experience resulting in increasing speed of conversions conversion rates and productled expansion revenue <p> <li> <ul> <p> <strong> What do we need from you <strong> <p> <ul> <li> <p> 5+ years of experience in growth product management <p> <li> <li> <p> Previous experience building B2B or B2B2C SaaS software and shipping userfacing features or products <p> <li> <li> <p> Experienced in developing and evaluating product metrics and goals Utilize data analytics and hypothesisdriven approaches to implementing growth experiments <p> <li> <li> <p> Ability to understand how to simplify customer journeys and product flows with a humancentered design approach <p> <li> <li> <p> Possess a profound understanding of business metrics and the ability to establish productled growth initiatives across various stages of the customer journey acquisition activation monetization retention and expansion experience with pricing amp packaging is a plus <p> <li> <li> <p> Thrive in an ambiguous environment making calculated decisions when faced with imperfect information <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <p> <strong> Whats in it for you <strong> <p> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a phenomenal time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional career <p> <p> <strong> Our Hiring Process <strong> <p> <p> Typically individuals will participate in the following interview process However there may be slight nuances given the role and or department we are hiring for Please keep in mind that individuals can be declined from the position at any stage of the process <p> <ul> <li> <p> Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team This is a great time to ask any initial questions you have about the company or the role <p> <li> <li> <p> Next well put you in direct contact with your potential manager Youll get a chance to learn even more about life at Calendly the responsibilities within your role and the qualities needed to succeed here <p> <li> <li> <p> Then you will perform an interview exercise where you can highlight your skills <p> <li> <li> <p> Next or in parallel youll meet with your potential team members <p> <li> <li> <p> Finally we connect with those youve worked with before to learn more about the impact you can make the value you bring and the best way to set you up for success at Calendly <p> <li> <ul> <p> We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly The recruiter assigned to this role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p> <p> <p><p>
Vice President of Revenue Operations
Company: Bishop Fox
Location: USA
Posted Apr 23, 2024
<p class=jobDescription> <p> Bishop Fox is the leading authority in offensive security providing solutions ranging from continuous penetration testing red teaming and attack surface management to product cloud and application security assessments Weve worked with more than a quarter of the Fortune 100 half of the Fortune 10 eight of the top 10 global technology companies and all of the top global media companies Our Cosmos platform service innovation and culture of excellence continue to gather accolades from industry award programs including Fast Company Inc SC Media and others For more than 16 years weve been contributing and giving back to the security community Weve published more than 16 open source tools and 50 security advisories in the last five years alone Learn more at bishopfoxcom or follow us on social media <p> <p> <strong> Who You Are and What Youll Do <strong> <p> <p> Join us at Bishop Fox as the Vice President of Revenue Operations Lead strategic initiatives to drive revenue growth and operational efficiency Collaborate crossfunctionally to solve complex business challenges and implement scalable processes Utilize your analytical skills to track key metrics and drive decisionmaking If youre ready to propel our revenue to new heights in a dynamic highgrowth environment read on <p> <ul> <li> <p> Collaborate with leadership on strategic organizational and operational initiatives to boost revenue and enhance efficiency <p> <li> <li> <p> Partner crossfunctionally with marketing finance product and business analytics teams to address complex business challenges such as pricing and margin strategy lead passing processes headcount management etc <p> <li> <li> <p> Establish and optimize scalable processes for sales and revenue operations to support predictable growth eg target setting forecasting capacity planning pipeline health <p> <li> <li> <p> Develop and communicate accurate SaaSrevenue metrics to stakeholders supported by compelling analysis and dashboards eg performance ramp times ARRCAC productivity pipeline health conversion rates win rates etc <p> <li> <li> <p> Implement and leverage the latest RevOps technology stack <p> <li> <li> <p> Actively manage the sales pipeline and measure funnel progression against goals <p> <li> <li> <p> Owns the pipeline and bookings forecast <p> <li> <li> <p> Aligns forecast commission plans and company goals with territories strategic accounts and sellers and measures performance accordingly <p> <li> <li> <p> Conduct capacity modeling and revenue line planning to optimize resource deployment <p> <li> <li> <p> Partner with marketing and sales in leadpipeline generation and automation system development <p> <li> <li> <p> Design and manage sales compensation quotas and plan administration aligned with organizational goals <p> <li> <li> <p> Provide executive support with ad hoc reporting and projects <p> <li> <li> <p> Standardize metrics to analyze and improve sales marketing and partner performance including leading indicators and KPIs <p> <li> <li> <p> Measure ROI and performance of programs using data to drive improvements <p> <li> <ul> <p> <strong> Your Experience <strong> <p> <ul> <li> <p> 10+ years in Revenue Operations preferably in highgrowth SaaS or techenabled environments <p> <li> <li> <p> Experience managing business processes including forecasting capacity planning commissions and sales data <p> <li> <li> <p> Proficiency in sales and marketing operations tools such as Salesforce and Clari <p> <li> <li> <p> Demonstrated ability in business process design improvement and maintenance <p> <li> <li> <p> Strategic and tactical capability with excellent attention to detail <p> <li> <li> <p> Effective communicator with superior interpersonal and presentation skills <p> <li> <li> <p> Motivational team player with crossfunctional collaboration experience <p> <li> <li> <p> High integrity professionalism and exceptional work ethic <p> <li> <ul> <p> Bishop Fox has always allowed its employees to work remotely and this role could work anywhere in the United States We embrace diversity and an inclusive culture We value our employees and who they are which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise <p> <p> <em> Bishop Fox is an Equal Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected veteran status or any other characteristic protected by applicable federal state or local law All new hires must pass a background check as a condition of employment <em> <p> <p> Interested Apply today <p> <p> <strong> <em> <em> <strong> <p> <p> <p><p>
Senior Product Marketing Manager - Developers
Company: Calendly
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <h2> <strong> About the team amp opportunity <strong> <h2> <p> Whats so great about working on Calendlys Marketing team <p> <p> We show our prospective customers the value of our product and features in maximizing their most valuable assettime <p> <p> Calendly a remotefirst company continued to experience growth in 2023 and 2024 is shaping up to be even better Were looking for a Senior Product Marketing Manager who specializes in <a class=fontbold underline fontbold underline fontbold underline href=httpsdevelopercalendlycom rel=noopener noreferrer nofollow target=blank> softwaredeveloper tools <a> to join our incredible productmarketing team While Calendly is used by millions of individuals and teams thirdparty software developers also use our application programming interface API to build scheduling into <em> their <em> apps This role focuses on growing our developer community while driving awareness and usage of our API and new features for our existing third party developer community <p> <p> Our ideal candidate will be a proactive product marketer who has owned PMM work for developer tools in a fastpaced rapidly scaling software as a service SaaS company Extra points if youre experienced with both selfserve freemium creditcard growth <em> and <em> salespersonassisted business models <p> <p> Youll join a collaborative team of product marketers who have years of experience handling product marketing for everyone from Asana and InVision to Fastly and Microsoft <p> <h2> <strong> A day in the life of a Senior Product Marketing Manager Developers at Calendly <strong> <h2> <p> On a typical day <strong> you <strong> will be working on <p> <ul> <li> <p> Creating valuedriven messaging that speaks to both the technical needs of developers and the business stakeholders in their companies <p> <li> <li> <p> Proactively engage with developers in our Calendly Community as well as thirdparty communities <p> <li> <li> <p> Finding the competitive advantage we have in our approach to working with developers when compared to competitors or building inhouse <p> <li> <li> <p> Leading crossfunctional product launches for developer tools and engage various stakeholders across the business to align on gotomarket plans <p> <li> <li> <p> Providing creative input on imagery and videos that support your campaigns <p> <li> <li> <p> Designing supervising and executing new product messaging campaigns and content across different channels such as email webinars and our website <p> <li> <li> <p> Write very proficiently from technical documentation for our API with our product managers to feature stories celebrating developer wins <p> <li> <li> <p> Planning and prioritizing product marketing initiatives in conjunction with Product Management Marketing Sales Customer Success and Enablement <p> <li> <ul> <h2> <strong> What do we need from you <strong> <h2> <ul> <li> <p> Previous experience marketing developer tools to developers and experience building a developer marketing program from the ground up <p> <li> <li> <p> Ability to work from your home were a remotefirst company <p> <li> <li> <p> Five to sevenplus years of related work experience preferably some years in a startup environment <p> <li> <li> <p> Threeplus years in a Product Marketing or developermarketing role <p> <li> <li> <p> Outstanding written communication skills you love to communicate value in a plainenglish human way and have a defined process for yourself when it comes to drafting effective conversionoriented copy web copy emails headlines etc <p> <li> <li> <p> Outstanding presentation skills you are just as comfortable creating slides and presenting to a small group of executives as you are creating slides and facilitating a webinar with 2000plus people <p> <li> <li> <p> Critical thinking skills and experience weaving various ideas and threads into a single cohesive story or narrative <p> <li> <li> <p> Executionoriented and can align with colleagues across multiple departments in a company with a high rate of change <p> <li> <li> <p> Experience in a contentheavy role youre comfortable creating initial collaborative drafts to spark creativity lead a brainstorm unblock a teammate or simply keep a project moving <p> <li> <li> <p> A right and leftbrained thinker youre as energized with a technical piece of content as you are with creative brand work <p> <li> <li> <p> Experience and comfort working cross functionally with sales demand generation customer success product engineering and leadership <p> <li> <li> <p> Passionate and proactive a driven selfstarter who can work independently and as part of a team <p> <li> <li> <p> Superior organizational and time management skills excellent attention to detail <p> <li> <li> <p> Ability to be flexible and adapt quickly in a fastpaced startup environment <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <h2> <strong> Whats in it for you <strong> <h2> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a fantastic time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional journey <p> <h2> <strong> Our Hiring Process <strong> <h2> <p> We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly To learn more about our hiring process please visit our careers page at <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycomhowwehire rel=noopener noreferrer nofollow target=blank> wwwcareerscalendlycom <a> <p> <p> Once selected for an opportunity the recruiter assigned to the role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>
Senior Product Manager - Risk Systems
Company: Coalition, Inc.
Location: USA
Posted Apr 23, 2024
<p class=jobDescription> <p> About the role <p> <p> As a Senior Product Manager at Coalition you will own one of the companys strategic product areas and have material impact on business outcomes You will own the responsibility of shaping and defining how our risk management products and underwriting systems drive an efficient and profitable cyber insurance business enabling faster and more accurate underwriting decisions modeling pricing quoting policy issuance renewals and more <p> <p> <em> This is a remote position that can be based anywhere in the United StatesCanada <em> <p> <p> Responsibilities <p> <ul> <li> <p> Build a differentiated product roadmap by identifying important problems opportunities for innovation understanding the needs of personas and studying the market and competition <p> <li> <li> <p> Interface with many crossfunctional experts underwriters risk engineers actuaries security researchers and data scientists to create robust products and solutions that reduce risk at scale <p> <li> <li> <p> Partner with Engineering and Design to build new risk systems and underwriter experiences with detailed product specifications and drive those projects to execution <p> <li> <li> <p> Define goals for underwriting efficiency and risk reduction track success of your deliverables and finetune your goals through continuous learning <p> <li> <li> <p> Make datadriven product decisions based on metricdriven analysis and qualitative user feedback prioritizing ruthlessly to make swift tradeoffs and deliver the roadmap <p> <li> <li> <p> Creatine delightful user experiences balancing growth with risk appetite purging inefficiencies and increasing automation investing in projects that sustainably grow the business over the longterm <p> <li> <li> <p> Be a thoughtleader and help strengthen Coalitions brand <p> <li> <ul> <p> Skills and Qualifications <p> <ul> <li> <p> At least 5 years of experience building software products and services especially related to FinTech automation andor risk management <p> <li> <li> <p> Solid track record taking products from an idea yours and others all the way to customer benefit <p> <li> <li> <p> Ability to connect the dots across a complex environment and identify opportunities and risks <p> <li> <li> <p> Ability to articulate complex technical problems to stakeholders from different areas of the business and guide discussions to actionable outcomes <p> <li> <li> <p> Track record of delivering products working with an agile engineering organization and managing dependencies across multiple stakeholders <p> <li> <li> <p> Proven track record of product growth via quantitative analysis and qualitative feedback <p> <li> <li> <p> Experience creating and enhancing mechanisms and process efficiencies that scale <p> <li> <li> <p> Maturity to balance shortterm and longterm development needs simultaneously <p> <li> <li> <p> Comfortable with change rapid company growth demands and rewards flexibility <p> <li> <li> <p> Ability to lead independently through influence and acumen <p> <li> <li> <p> Highly effective communication skills especially written for multiple audiences <p> <li> <li> <p> Willingness to step in to fill gaps and push for team success <p> <li> <li> <p> Trusted by team members and outside customers alike to deliver on what is promised <p> <li> <ul> <p> Bonus Points <p> <ul> <li> <p> Realworld experience with the business of insurance or related regulated financial products <p> <li> <li> <p> Experience driving operational efficiencies for complex systems and workflows <p> <li> <li> <p> Familiarity with SQL and manipulating large data sets to derive insights and make product recommendations <p> <li> <li> <p> Engaging writing for an external audience a company or personal blog maybe instructional material to help drive adoption of your product <p> <li> <ul> <p> Compensation <p> <p> Our compensation reflects the cost of labor across several US geographic markets The US base salary for this position ranges from $130000year in our lowest geographic market up to $200000year in our highest geographic market Consistent with applicable laws an employees pay within this range is based on a number of factors which include but are not limited to relevant education skills jobrelated knowledge qualifications work experience credentials andor geographic location Your recruiter can share more on target salary for your location during the interview process Coalition Inc reserves the right to modify this range as needed <p> <p> Perks <p> <ul> <li> <p> 100 medical dental and vision coverage <p> <li> <li> <p> Flexible PTO policy <p> <li> <li> <p> Annual home office stipend and WeWork access <p> <li> <li> <p> Mental amp physical health wellness programs One Medical Headspace Gympass and more <p> <li> <li> <p> Competitive compensation and opportunity for advancement <p> <li> <ul><p>
Software Technical Lead
Company: Bishop Fox
Location: USA
Posted Apr 23, 2024
<p class=jobDescription> <p> Bishop Fox is the leading authority in offensive security providing solutions ranging from continuous penetration testing red teaming and attack surface management to product cloud and application security assessments Weve worked with more than a quarter of the Fortune 100 half of the Fortune 10 eight of the top 10 global technology companies and all of the top global media companies Our Cosmos platform service innovation and culture of excellence continue to gather accolades from industry award programs including Fast Company Inc SC Media and others For more than 16 years weve been contributing and giving back to the security community Weve published more than 16 open source tools and 50 security advisories in the last five years alone Learn more at bishopfoxcom or follow us on social media <p> <p> <p> <p> Given our exceptional growth we are expanding and hiring a Software Technical Lead to join us on this exciting journey In this role you will lead a team of Software Engineers to continue to drive innovation and efficiency in our managed service product CAST continuous attack surface testing You are battletested in handson software engineering having cut your teeth on objectoriented design and development You consider yourself technically agnostic Your technical skills as well as your leadership abilities stood out above your peers and consequently you advanced consistently throughout your career and are now leading a team of highperforming Software Engineers It is your empathy for their daily challenges to solve complex problems that guides you as a leader to encourage and empower your team every single day You will not settle for mediocrity and challenge your team to be bold in their creativity and tenacity for innovation <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Help remove roadblocks for your project teams and ensure they can make significant progress on product development <p> <li> <li> <p> Ensure that your projects have enough engineers with the right skills tools amp resources needed to satisfactorily complete the work <p> <li> <li> <p> Ensure that the projects you manage are taking the right path forward and that the right decisions are made in a timely manner <p> <li> <li> <p> Mentor your direct reports on increasing their job performance and satisfaction <p> <li> <li> <p> Review your direct reports semiannually and continue to ensure they are growing their skillsets and abilities <p> <li> <li> <p> Work with your direct reports to plan out their short and longterm goals in their projects <p> <li> <li> <p> Mentor your team members and ensure they continually develop their capabilities and enjoy career growth at Bishop Fox <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Experience managing software engineers in an Agile environment <p> <li> <li> <p> Bachelors degree in a technical discipline preferably computer science <p> <li> <li> <p> Previous experience as a fullstack software engineer using modern development languages is strongly desired Golang Python <p> <li> <li> <p> Having an empathetic management style and the desire to create an exceptional product is critical <p> <li> <li> <p> Previous experience scaling software teams andor working in a startup environment is highly valued but not required <p> <li> <ul> <p> Bishop Fox has always allowed its employees to work remotely and this role could work anywhere in the United States Our comprehensive benefits program is tailored to meet your needs at an affordable price We embrace diversity and an inclusive culture We value our employees and who they are which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise <p> <p> Bishop Fox is an Equal Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected veteran status or any other characteristic protected by applicable federal state or local law All new hires must pass a background check as a condition of employment <p><p>
Cyber Risk Manager
Company: EDB
Location: USA
Posted Apr 23, 2024
<p class=jobDescription> <p> <strong> <u> Job Summary <u> <strong> <p> <p> As a <strong> Cyber Risk Manager <strong> at EDB you report directly to the Director of Information Risk Director and are a trusted member of the CISO staff Your role leads the transformation of the security controls that help drive business growth and reduce downside information risks You work closely with peers and stakeholders to clearly articulate technical objectives and implementation requirements for the internal security program and product capabilities You are responsible for understanding multiple security frameworks translating objectives partnering with stakeholders on control design implementation and other security initiatives EDB is embarking on a large transformation of the security program for which you will be a leading voice of change for the business <p> <p> The ideal candidate must be comfortable working in a global environment that supports flexible work schedules and a distributed security model Whether you are looking to expand autonomy in your role build a new security foundation or just needing a change of pace this role is for you <p> <p> Candidate Note This role is 100 remote We are targeting candidates located in the United States <p> <p> <strong> What your impact will be <strong> <p> <ul> <li> <p> Perform information risk assessments using EDBs common control framework procedures and policies against a combination of infrastructure development and business domains <p> <li> <li> <p> Define technical security requirements for new products features and internal controls ensuring they meet industry standards and address key customer security risks <p> <li> <li> <p> Collaborate effectively with crossfunctional teams including product engineering marketing and legal to ensure security is integrated throughout the organization <p> <li> <li> <p> Identify key security challenges and opportunities related to our program and establish a strategic roadmap to address them <p> <li> <li> <p> Serve as an expert on security frameworks and objectives by assisting owners as they define new control activities procedures and implementation <p> <li> <li> <p> Partner with Information Security Program Management on the roadmap and execution of key security initiatives across EDBs business units <p> <li> <li> <p> Identify issues with current and future control implementations with the ability to communicate with an emphasis on collaboration and action <p> <li> <li> <p> Evaluate third party risk found in new products integrations and services introduced into EDB portfolio and the ongoing evaluation of suppliers <p> <li> <li> <p> Continuously improve operational risk management practices with engineering teams to assist with prioritization of security debt <p> <li> <li> <p> Support enterprise risk management practices and drive strategic mitigation planning <p> <li> <ul> <p> <p> <p> <strong> What you will bring <strong> <p> <ul> <li> <p> Extensive experience conducting technical security control analysis within regulated environments <p> <li> <li> <p> Past responsibilities managing cyber threats vulnerabilities and the ability to translate business impacts <p> <li> <li> <p> Ability to perform qualitative and quantitative analysis of risks including mitigating action plans <p> <li> <li> <p> Experience assessing technical footprints found within both onprem and cloud environments <p> <li> <li> <p> Strong experience with auditing security objectives of one or more of the following SOC2 PCI HIPAA SSDF FedRAMP 80053 ISO 27001 <p> <li> <li> <p> Effective communication skills with the ability to translate technical concerns into business risks impacts <p> <li> <li> <p> Personal management of multiple projects security events and incidents as required for the role <p> <li> <li> <p> Seek to understand lead with a collaboration first approach <p> <li> <ul> <p> <p> <p> <strong> What will give you an edge <strong> <p> <ul> <li> <p> Deep knowledge of the MITRE ATTampCK Framework attack chains and attack path mapping <p> <li> <li> <p> Familiarity with Open FAIR or other quant based cyber risk methodologies <p> <li> <li> <p> Deep understanding of security frameworks such as NIST CSF ISO 27001 SOC2 HIPAA SSDF and FedRAMP <p> <li> <li> <p> Minimum of 5 years of experience in product security or a related field <p> <li> <li> <p> Proven track record of developing and implementing successful security strategies <p> <li> <li> <p> Strong understanding of secure coding practices threat modeling and vulnerability management <p> <li> <li> <p> Experience working in a fastpaced agile environment <p> <li> <li> <p> Relevant security certifications eg CISSP CISM preferred <p> <li> <ul> <p> <p> <p> LIRemote <p> <p> <p><p>