Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Field Marketing Manager

Company: Cobalt

Location: Germany

Posted Nov 22, 2025

The job posting outlines the required qualifications and skills for a cybersecurity and B2B field marketing or demand generation role. It emphasizes collaboration with sales and channel partner teams, strong project management skills, technical proficiency with marketing automation and CRM platforms, exceptional written communication skills, and a data-driven mindset. The company values diversity, offers competitive compensation, benefits, and opportunities for growth in a rapidly expanding industry.

Director of AI Engineering

Company: Apollo.io

Location: USA

Posted Nov 22, 2025

Apollo.io is a fast-growing AI-native GTM platform used by millions of professionals. They are hiring a Director of AI Engineering to lead the strategy, execution, and integration of AI systems across the company. The role involves defining the AI roadmap, building agentic systems, AI assistants, search and personalization, and leading a world-class AI engineering team.

Assistant Counsel or Specialist, Government, Policy and Regulatory Affairs

Company: Twilio

Location: UK

Posted Nov 22, 2025

Twilio is seeking an Assistant Counsel or Specialist for Government Policy and Regulatory Affairs to join their growing EMEA team. The role involves tracking policy developments, ensuring regulatory compliance, and contributing to engagement strategies with stakeholders. The position offers remote work, a collaborative environment, and opportunities for career growth.

Education Community Success Manager

Company: Splice

Location: USA

Posted Nov 22, 2025

The Education Community Success Manager role at Splice involves developing relationships with educators, managing accounts, providing training, and fostering a community. Splice is a creative platform for music production with a subscription service and AI tools. The company values collaboration, remote work, and a unified approach.

Engineering Manager – Growth

Company: Kraken

Location: USA

Posted Nov 22, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Engineering team builds experiences that connect people to their ecosystem and drive user acquisition, activation, and retention.

Software Engineer- L2

Company: Twilio

Location: USA

Posted Nov 22, 2025

The Developer Platform Experience team at Twilio is seeking a Software Engineer L2 to work on creating a seamless, efficient, and intuitive environment for engineers to build, test, and launch applications. The team is developing a new software taxonomy system and developer portal based on Backstage, and the role involves developing backend, frontend, and clientside applications, collaborating with teammates, supporting internal users, and continuously improving Twilio's internal developer platform.

Area Vice President

Company: ExtraHop

Location: USA

Posted Nov 22, 2025

The AVP role involves managing a team of sales managers to increase revenue in assigned regions through direct sales and partnerships. Key responsibilities include developing sales strategies, hiring and training sales staff, forecasting business, and working with resellers and partners. The position requires technical acumen, strong communication skills, and a proven track record of sales success in IT infrastructure solutions.

Computer Science Ph.D. Internships - 2026

Company: Brave

Location: Europe,UK,North America

Posted Nov 22, 2025

Brave is offering summer internships for PhD students to work on groundbreaking technologies that make the web faster, safer, and more private. The company is changing the way advertising is done on the web and is deeply connected to cutting-edge academic research.

Alliances Lead - Adtech

Company: Hightouch

Location: North America

Posted Nov 22, 2025

The role involves driving sourced revenue through partnerships with AdTech ecosystem partners like DSPs, SSPs, and data providers. The ideal candidate should have experience in building and owning an AdTech partner sales motion at a high-growth SaaS company. The position requires strong relationships, joint outbound campaigns, and enabling partner sales teams.

Senior API Onboarding Manager

Company: Cloudbeds

Location: APAC

Posted Nov 22, 2025

The job posting describes a remote position in APAC for a technical support role focused on guiding API partners through integration, troubleshooting issues, creating documentation, and providing feedback to product and development teams. The role requires experience with REST APIs, technical documentation, troubleshooting, project management systems, and strong communication skills. Bonus skills include experience in the hospitality industry, multilingual fluency, API testing tools, backend development, and PHP.

Assistant Counsel or Specialist, Government, Policy and Regulatory Affairs

Company: Twilio

Location: Ireland

Posted Nov 22, 2025

Twilio is seeking an Assistant Counsel or Specialist for Government Policy and Regulatory Affairs to join their growing EMEA team. The role involves tracking policy evolutions, ensuring regulatory compliance, and representing Twilio to EU institutions and governments. The position offers remote work, a collaborative environment, and opportunities for career growth.

Senior Program Manager - Brand Studio

Company: Webflow

Location: USA

Posted Nov 22, 2025

Webflow is a Website Experience Platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. They are seeking a Senior Program Manager to support their Brand Studio team in building operational infrastructure for creating and shipping brand experiences. The role involves collaborating with creative leadership, managing projects, optimizing processes, and fostering a culture of operational excellence.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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