Collections Account Manager

Clipboard Health • Anywhere in the World

Company

Clipboard Health

Location

Anywhere in the World

Type

Full Time

Job Description

Role Overview:

The Billing Account Manager ensures the successful management of billing processes for Clipboard Health’s facility partners. You will be a vital resource for facilities resolving billing issues maintaining accurate invoicing and managing financial relationships.


Responsibilities:
  • Manage a portfolio of accounts addressing billing concerns and ensuring timely invoice payments.
  • Conduct high volumes of outbound calls to chase customers with past due account balances.
  • Help resolve customer invoice disputes and other billing related issues.
  • Manage customer payments and remittances.
  • Build trust with providers and healthcare executives through strong financial acumen.
  • Clearly articulate the billing processes and educate stakeholders on invoicing procedures.
  • Gather and relay feedback to improve billing systems and processes.
  • Collaborate with internal teams to execute billing-related initiatives and trials.

Success Factors:
  • Extreme Ownership: Take full responsibility for managing billing issues and solutions.
  • Curiosity: Investigate and understand the root cause of billing problems.
  • Scrappiness: Find innovative solutions to overcome obstacles and maintain progress.
  • Adaptability: Thrive in a fast-paced evolving market.

Requirements:
  • Experience in relationship management and billing processes preferred.
  • Excellent verbal and written communication skills.
  • Willingness to work with US working hours.

Benefits:
  • Competitive pay
  • Unlimited PTO
  • Fully Remote
  • Opportunity to make a significant impact with healthcare customers
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Date Posted

12/17/2024

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