HR Specialist

Position Summary

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Today, our 700+ team members across the globe are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

Reporting directly to our Senior Manager of Human Resources, the Human Resources Specialist will serve as a key HR point of contact for our 400+ employees in the United States. The Human Resources Specialist can expect to undertake a wide range of HR tasks including but not limited to: Managing the HR inbox and responding and/or dispositioning inquires accordingly, facilitating new hire onboarding, deploying compliance training, assisting in the administration of employee benefits and leaves, and provide input in the creation and enhancement of HR policies and programs. A high level of discretion will be required in this role.

This is a full-time position expected to work out of the Miami, FL office.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

• Manage HR Inbox by responding to emails and/or researching with SME's to ensure correct information is provided to the employee within two business days.
• Partner with the Enablement team to organize and facilitate the new hire onboarding process, including the hew hire orientation presentation.
• Partner with the payroll team as follows:
  1. Assist with payroll processing, including: reviewing and getting timecard approvals, sending reminder emails to managers & reviewing payroll preview reports for accuracy
  2. Tracking biweekly additional pays and/or changes (new hires, terms, bonus payments, etc.)
  3. Assist with sending various payroll reports after payroll closes
• Support the HR Manager in administering the Company's benefit plans:
  1. Provide excellent customer service by responding to employee benefit questions and/or helping to resolving issues
  2. Assist with regular benefit audits
  3. Responsible for ensuring setup of HSA and FSA accounts with 3rd party vendor
  4. Assist with benefit billing and reconciliation
  5. Support benefits annual/open enrollment
  6. Assist in the annual ACA reporting process and non-discrimination testing
• Maintain all electronic and/or paper employee files in accordance with applicable laws and policies.
• Run regular reports for various departments as needed.
• Enter all changes & terminations in ADP WFN US, both timely and accurately.
• Complete the I-9 process, including eVerify process, timely and accurately, and ensure all eVerify non-conformance is handled timely and correctly.
• Assist with leave administration and tracking, and filing disability claims when required.
• Manage compliance training ensuring that all employees are up to date on HIPAA, Harassment Prevention, Fraud Waste and Abuse training.
• Other duties as assigned by the HR Manager or VP of HR.
• Assist as needed with various audits (i.e., 401k and SOC).

Other Job Duties

• Other duties as assigned by HR Manager, VP of HR, or HHAeXchange leader.

Travel Requirements

☒ Travel up to 10%, including overnight travel

Required Education, Experience, Certifications and Skills

• 1-2 years of experience in a related role (Human Resource Specialist, Human Resources Coordinator, Human Resources Generalist, Human Resources Admin, Human Resources Analyst, Human Resources Contact Center Rep).
• Experience responding and resolving inquires, specifically with a high-volume shared email inbox or case management tool.
• Demonstrated ability to consistently meet deadlines, prioritize and manage multiple projects.
• Demonstrated accuracy, organization and good judgement.
• Excellent written and verbal communication skills.
• Volunteers readily, undertakes self-development activities, asks for help and offers help when needed.
• Knowledge of Federal employment laws and ability to research such as necessary.
• Experience supporting remote employees.
• Ability to work independently and handle confidential information in a professional manner.
• Proficiency in Microsoft Word & Excel.
• Strong customer service and relationship building skills.
• Excellent problem-solving skills.

HHAeXchange is an equal opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.