IT Infrastructure Tech Mgr Sr

Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that "improving the work is the work" as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.

ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.

Zions Bancorporation is seeking an IT Infrastructure Manager for our Mainframe Engineering team. You will work with infrastructure leaders and engineers, Enterprise Architects, Information Security teams, banking system owners, and other technology stakeholders to support and deliver mission-critical services. You will cultivate partnerships with architecture and engineering practices to evolve our capabilities in areas like cloud enablement, system resiliency, and automation. Your team will design, develop, configure, test, and support technology solutions in support of divisional and enterprise objectives and key results (OKR). Ideally this position will be in Salt Lake City, UT but we are open to remote work. The ideal candidate will have the opportunity to:

• Influence others
• Set and meet long term goals and maintain high quality work standards
• Exercise independent judgment, effectively prioritize and execute tasks
• Evaluate and adapt to changing priorities and conditions.

Other Responsibilities:

• Lead the team in support of critical business functions to meet organizational objectives.
• Guide the platforms toward a journey to cloud principles and cloud-based infrastructure solutions.
• Ensure the solutions meet the requirements of all stakeholders including business, technology, risk, and operations, with a secure, accurate, available, and compliant technology solution.
• Direct platform engineering, ensuring business fit and partnering with solution architecture teams for non-functional elements of platform implementation.
• Ensure the platform team has the needed technical skills, competencies, business domain expertise, process knowledge, industry sector knowledge, and capacity to achieve organizational goals and objectives.
• Manage vendor relationships, as needed, ensuring the vendors' performance and contributions align with organizational objectives and strategy.
• Manage the total cost of ownership of the platform including hardware, software, FTE and contractors, and professional services of the application.

Qualifications:

• Requires a bachelor's degree in Computer Science, Information Systems or other related degree.
• 8+ years' experience working with mainframe and/or NonStop (fka Tandem) platforms and interacting with relevant vendors from those fields. A combination of education and experience may meet job requirements.
• General understanding of DevOps principles and practices
• Excellent analytical, interpersonal and communication skills, both verbal and written. Must be able to communicate effectively with senior business and technical management, vendors, and team members.
• Proven ability to identify, analyze and solve problems through close attention to detail
• Excellent leadership, management, and organizational skills.

Preferred:

• Experience with and exposure to cloud ready and cloud native contexts, both using on-prem technologies (e.g. OpenShift) as well as public cloud service (e.g. Azure, AWS, IBM, GCP)
• Experience managing complex customer facing platforms, processes, and tools.
• Strong working knowledge of financial/banking systems.