Retail Pharmacy Manager

Job Overview Company Description A large and busy retail pharmacy located in Long Island City (Queens), NY, serving the community with a wide range of health, wellness, and household products. We pride ourselves on exceptional customer service, strong community ties, and a dynamic retail environment. Role Description TheRetail Pharmacy Manager (Front-End)is responsible for all non-pharmacy operations, ensuring an excellent customer experience, efficient merchandising, and strong financial performance. This position leads front-end staff, maintains store standards, drives sales, and executes promotional strategies while ensuring compliance with company policies and applicable regulations. Key Responsibilities • Lead, train, and supervise front-end retail staff, including cashiers, stock clerks, and sales associates • Oversee daily front-end operations, including opening/closing procedures, cash handling, and customer service • Plan, coordinate, and execute merchandising, seasonal layouts, and promotional displays • Monitor inventory levels, place orders for front-end merchandise, and manage stock rotation to reduce shrinkage • Track and analyze front-end sales performance, implementing strategies to increase revenue and profitability • Ensure compliance with pricing accuracy, signage requirements, and safety standards • Handle customer inquiries, concerns, and escalations in a professional, solution-focused manner • Maintain cleanliness, organization, and visual presentation of the front-end sales floor • Collaborate with the pharmacy manager to align store-wide initiatives and customer engagement strategies • Prepare and submit reports related to sales, staffing, and store performance Qualifications • Associate’s degree required; bachelor’s degree preferred • Minimum 5 years of supervisory or management experience in a retail environment • Strong leadership, communication, and organizational skills • Proficiency with point-of-sale (POS) systems and basic computer applications Core Competencies • Customer service excellence • Merchandising and sales strategy • Inventory control and loss prevention • Staff development and coaching • Problem-solving and conflict resolution Benefits • Competitive compensation • Quarterly bonus based on corporate growth and profitability • 401(k) and pension plan • Health insurance reimbursement • Two weeks’ paid vacation Job Type: Full-time Pay: $100,000.00 - $110,000.00 per year Benefits: • 401(k) • 401(k) matching • Employee discount • Paid time off • Parental leave Work Location: In person