Sr. Information Security Engineer

Description

Sr. Information Security Engineer

Location: Salt Lake City, UT (hybrid flex) - All NICE office locations

This position will oversee and coordinate security efforts across the company. Coordinate the planning and implementation of enterprise IT system defenses against security breaches and vulnerability issues. Interface with inContact leaders to communicate corporate security vision and to solicit involvement in achieving higher levels of enterprise security. Support the sales environment by effectively communicating our security capabilities for our SaaS products and back-office support environment. Gain appropriate security certifications to satisfy clients looking to purchase our SaaS products.

A Typical Day Might Include the Following:

• Maintaining, as required a repository for all system certification documentation and modifications.
• Coordinating IS security inspections, tests, and reviews.
• Developing procedures for responding to security incidents, and for investigating and reporting security violations and incidents, as appropriate.
• Ensuring proper protective and/or corrective measures have been implemented and documented appropriately when an incident or vulnerability has been discovered within a system.
• Oversees the deployment, integration and initial configuration of all new security solutions.
• Developing and implementing an information security education, training, and awareness program.
• Responsible for ensuring inContact's security architecture design is appropriate for business needs and meets industry best practices and regulatory compliance standards.
• Reporting all security-related incidents to the appropriate internal and external officials.
• Conducting periodic information system audits, log analysis, and procedural reviews to verify compliance with the security policies.
• Coordinating periodic reviews and inspections as established in the certification and accreditation documentation.
• Works with other executives to prioritize security initiatives and spending based on appropriate risk
• Monitoring and periodically testing system recovery processes to ensure that security features and procedures are properly followed and restored.
• Ensuring that all security-related documentation is current and accessible to properly authorized individuals.
• Providing formal notification to the CSO when changes are planned that may impact the approved security posture of inContact or the associated certification and accreditation.
• Ensuring that system security requirements are addressed during all phases of the system life cycle.
• Works with outside consultants as appropriate for independent security audits.

To Land This Gig You'll Need:

• Education, training and experience commensurate with a Senior level position
• 5+ years working in IT and data networks
• 5+ years in or with information security or security principles
• Strong writing ability
• Proven track record of solving problems.
• Good organization and project management skills
• Advanced computer skills in desktop applications
• Possess excellent analytic skills including numbers, patterns, processes and data flow

Bonus experience:

• Proficient with Microsoft Project
• High level technical certifications
• Knowledge of compliance regulations such as PCI, ISO 27001, GDPR, etc

ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world's No. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.