Technical Consultant I - Blood - Hybrid

WellSky • York ON

Company

WellSky

Location

York ON

Type

Full Time

Job Description

The Technical Consultant I is responsible for coordination and execution of project activities during implementation and training of software.  Ensure project success, satisfaction of contractual obligations, and transition of clients into a post-implementation customer support program during the professional services engagement. 

A day in the life!

You will be responsible for the following:

  • Participate as required in the Customer Service and IT Management processes. 
  • Ensure internal and external customer satisfaction by adherence to all deliverable dates in project plan.  
  • Provide accurate and consistent documentation of time expended and progress achieved against assigned activities in the division’s standardized Professional Services Automation platform and other systems as required. 
  • Resolve problems efficiently and professionally by applying knowledge of system software, applications and hardware including third party peripherals that affect the functionality and performance of the Company products.
  • Respond to the needs and requests of clients, management and staff in a professional manner. 

Do you have what it takes?

Required Experience:

  • Bachelor’s Degree or appropriate experience 
  • Minimum of 3 years of work experience required in Microsoft OS and SQL Server 

Additional Job Requirements:  

  • Prolonged periods of sitting at a desk and working on a computer (laptop) 
  • Must be able to lift up-to 15 pounds at times  
  • Must be able to travel 25% of the time  
  • Willing to work additional or irregular hours as needed and allowed by local regulations  

#Hybrid #LI-PG1

About WellSky

WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-generation software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive.

We're looking for talented individuals who want to use their skills to build a strong, technology-driven company. We offer competitive salaries, great benefits, including generous paid time off programming, and a casual and fun environment that encourages quality, creativity, and excellence. Enjoy all we have to offer. We invite you to join us. Apply today!

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All U.S.-based employees must be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. 

Apply Now

Date Posted

12/13/2022

Views

23

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