Jobs at 3Pillar Global
503,207 open positions
3Pillar Global is a global technology partner that delivers end‑to‑end digital solutions, specializing in cloud migration, data‑driven product development, and agile engineering. With offices in the U.S., U.K., and India, the firm works with fintech, health‑tech, and e‑commerce leaders to build scalable platforms.
Current openings cover software engineering, data science, DevOps, product management, and UX design. Candidates can expect structured interview pipelines, hands‑on coding challenges, and a focus on continuous delivery. The company values cross‑functional collaboration and offers remote‑first flexibility.
Job Transparency’s listings reveal exact salary ranges, equity offers, and employee sentiment scores, giving applicants a clear benchmark against industry averages. By comparing your skills to the transparent data, you can negotiate confidently and target roles that match your compensation goals.
Sales Development Rep
Company: ALM Global
Location: New York City, NY
Posted Mar 02, 2024
ALM is a customer-focused, market-driven company that values innovation and an entrepreneurial spirit. They offer a collaborative environment with numerous opportunities for career development. ALM is dedicated to hiring top talent and providing a fulfilling working environment. The company promotes integrity, trust, and teamwork, and emphasizes quality and continuous improvement. They offer competitive benefits, including medical, vision, and dental coverage, a 401(k) plan, paid time off, and career development opportunities. The sales team is dynamic, supportive, and has a strong work ethic. Responsibilities include creating outreach strategies, conducting market research, and attending product training meetings. Qualifications include excellent communication skills, a strong work ethic, and experience with LinkedIn Sales Navigator.
System Support Specialist
Company: CCA GLOBAL PARTNERS
Location: St. Louis, MO
Posted Feb 29, 2024
<p><span><span>Talentinnovationpassionour employees are pouring their hearts into building a better world CCA Global Partners connects familyowned businesses across North America to give them the power of scale resources and innovation translating into that competitive edge needed to succeed in this big box world We offer a hybrid work schedule flexible time off and benefits focused on the needs of our employees and their families Bring YOUR talent innovation and passion to CCA and together well make an impact on the world around us<span><span><br ><span><span>We are seeking an experienced helpdesk professional with a customer centric background as a <b>System Support Specialist <b>in our St Louis MO office As a System Support Specialist you will provide technical support and service through analysis and problem solving to enable installation maintenance education implementation and documentation of a variety of software and hardware technologies You will be instrumental in providing excellent IT service support to company employees contractors and members Our ideal candidate will have a high level of technical knowledge exemplary customer service standards the highest level of trustworthiness and integrity and have a positive demeanor and outlook<span><span><br ><span><span><i>In addition to great benefits a fabulous work environment and a supercollaborative friendly team CCA Global Partners offers a hybrid work schedule with opportunity to work remotely two days a week<i><span><span><br ><span><span><b>OUR System Support Specialist will<b><span><span> <p><ul><li><span><span>Resolve Help Desk tickets while accurately prioritizing escalating and documenting requests by impact to businessusers on both Windows and MacOS based systems <span><span><li> <li><span><span><span>Provide support for mobile devices iOS Android and other major platforms <span><span><span><li> <li><span><span><span>Responsible for managing and maintaining hardwaresoftware inventory and device refresh cycle <span><span><span><li> <li><span><span><span>Coordinate user setups installations and upgrades as well as maintain established documentation procedures and other knowledge bases <span><span><span><li> <ul><p><br ><span><span><b>Do our requirements match YOUR background<b><span><span> <p><ul><li><span><span>High school diploma and a minimum of 3 years of IT support experience<span><span><li> <li><span><span>Excellent spelling and grammar skills with the ability to communicate in a courteous tactful and concise manner while providing outstanding customer service <span><span><li> <li><span><span>Application knowledge and support experience with Microsoft Windows Microsoft Office and Email Calendaring and SPAM filtering are essential <span><span><li> <li><span><span>Knowledge of Apple OSX workstations and iPads CompTIA A+ MCSA Windows and Technical Support Professional TSP are preferred <span><span><li> <li><span><span>Must have an ability to conduct research into a wide range of computing issues present ideas in userfriendly language and focus on rapport building listening and questioning skills <span><span><li> <ul><p><br ><span><span><b>What we offer YOU<b><span><span> <p><ul><li><span><span>We provide YOU the ability to collaborate with a passionate group of leaders peers and amazing Members<span><span><li> <li><span><span>We recognize YOU for your accomplishments and contributions through development growth and compensation<span><span><li> <li><span><span>We care about you AND your family We want to make your life better and easier Our benefits exist so you are well taken care of and we support you and your loved ones through lifes various stages and situations<span><span><li> <ul><p><br ><span><span><b><span>Whats so special about us<span><b><span><span><br ><span><span><span>CCA Global Partners remarkable cooperative business model empowers thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation Our<b> <i>mission<i><b> is to empower entrepreneurs and independent business owners by providing them the scale resources and innovation that create sustainability growth and effective competition in todays evolving marketplace<span><span><span><br ><p><p><br ><span><span><i><span>Thriving on our core values and approaching success with the CCA Way<span><i><span><span><br ><span><span><i><span>Proud to be an Equal Opportunity Employer<span><i><span><span><p> <p><em>LIHYBRID ZR<em><p>
Social Reporting Specialist
Company: Athena Global Advisors
Location: Philadelphia, PA
Posted Mar 02, 2024
Athena, a top-notch consulting group, is seeking a talented analyst for digital media monitoring, alerting, and reporting projects. The ideal candidate should have strong research skills, a passion for analytics, and excellent communication abilities. The role involves social and digital brand tracking, requiring expertise in managing client priorities, data analysis, and critical thinking. Athena offers competitive benefits and a clear career progression path. The company values diversity and inclusivity.
Account Executive - Mobility Vertical
Company: Ascent Global Logistics
Location: Other US Location
Posted Mar 01, 2024
<p><b>About Ascent<b> <p> <p>At Ascent we solve supply chain challenges for thousands of customers worldwide Ascent is a recognized supplier of the year for multiple Fortune 500 companies as well as a partner to thousands of small and mediumsized businesses Ranked among the Top 100 Global 3PLs by Inbound Logistics as well as the Top 40 3PLs and Top 20 Freight Brokerages in North America by Transport Topics Ascents 1 market share in the North American ground and air expedite market has provided it the foundation to become the preferred logistics provider to a marquee portfolio of the worlds largest and most sophisticated corporations Ascents offerings include truckload lessthantruckload global forwarding air charter specialized brokerage managed transportation and expedite solutions The company moves over 430000 shipments annually through its competitive PEAK freight marketplace For more information about the company please visit Ascents website wwwascentlogisticscom <p> <p><b>Our Purpose<b> <p> <p>We elevate the world of logistics through passion and innovation <p> <p><b>Our Mission<b> <p> <p>We want to do more things and provide more solutions for more customers in more places around the globe with lower operating risk and flawless execution <p> <p><b>What Youll Do<b> <p> <p>The Account Executive will be responsible for developing and maintaining new business clients within Ascents Mobility Vertical This individuals focus is to create strategic relationships with key Customers within the Mobility markets to strengthen Ascents position in timecritical and premium logistics solutions <p> <p>New Business Development <p> <ul><li>Builds and maintains relationships with logistic contracts through regular inperson professional communications and travel developing multiple contacts within the account hierarchy<li> <li>Identifying pursuing and securing new business contracts with a target value exceeding $10 million<li> <li>Indepth knowledge of the mobility sector or of similar fastpaced and dynamic industries<li> <li>Identify and create opportunities for Ascents timecritical and premium transportation solutions<li> <li>Deliver compelling solutions for prospective Customers that create sustainable value<li> <li>Build strategic relationships with key personnel on various levels of the Customer organization<li> <li>Provide regular market updates and intelligence to the Customer<li> <li>Act as trusted advisor to the Customer and offer support for all transportation and supply chain related matters<li> <li>Travel Responsibility 2550<li> <ul><p><b>What Youll Bring<b> <p> <ul><li>Bachelors degree B A from fouryear college or university or 1 years related experience andor training or equivalent combination of education and experience<li> <li>Expertise and proven track record in Ascents Mobility market<li> <ul><ul><li>Language Skills Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations Ability to write reports business correspondence and procedure manuals Ability to effectively present information and respond to questions from groups of managers clients customers and the public Must have excellent interpersonal and communication skills<li> <li>Mathematical Skills Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume Ability to apply concepts of basic algebra and geometry<li> <li>Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written oral or diagram form Ability to deal with problems involving several concrete variables in standardized situations<li> <li>Knowledgeable in use of computer software including Microsoft Word Excel and PowerPoint Must be proficient in the adoption and use of Ascents Customer Relationship Management CRM tool<li> <ul><p><b>Ascents Competitive Benefits<b> <p> <ul><li>401k and employer matching<li> <ul><ul><li>Life Insurance<li> <ul><ul><li>Health Dental Vision Insurance<li> <ul><ul><li>Short amp LongTerm Disability<li> <ul><ul><li>Paid Time Off PTO<li> <ul><ul><li>Employee Assistance Program<li> <ul><ul><li>Paid Parental Leave<li> <ul><ul><li>Employee Wellness Program<li> <ul><ul><li>Paid Holidays <li> <ul><ul><li>Employee Recognition Programs<li> <ul><ul><li>Flexible Spending Account FSA<li> <ul><ul><li>Tuition Reimbursement<li> <ul><ul><li>Health Savings Account HSA<li> <ul><ul><li>Overtime Differential amp Bonus Pay<li> <ul><p>Salary Range $75000 $90000<p>
Grants Manager
Company: Global Health Corps
Location: Remote
Posted Feb 28, 2024
<p><b>Global Health Corps<b><p> <p><br ><p> <p>Since 2009 Global Health Corps GHC has built a network of 1150+ next gen leaders committed to transforming health systems Through a robust fellowship and alumni program GHC seeds the health sector with innovative and resilient young leaders and invests in them to grow and drive systems change across their careers GHC serves as a critical talent pipeline for its partners an entry point to global health for nonclinical leaders who join as fellows and a leadership accelerator for alumni and their networks GHC leaders are concentrated in Malawi Rwanda Uganda and the US but the network has a truly global reach across 40+ countries and 450+ health organizations<p> <p><br ><p> <div>For more information visit our <u>website<u> or find us on <u>Facebook<u> and <u>Twitter<u><div> <p><br ><p> <p><br ><p> <p><b>Reports to <b><span>Development amp Communications Senior Director<span><p> <p><br ><p> <p><b>Job Summary <b><p> <p><span>The Grants Manager plays a key role in the stewardship of prospective and existing grants and is responsible for the effective management and control of grants obtained by GHC This role serves as the lead grant writer primary administrative contact and internal coordinator of all grant activities The Grants Manager proactively develops strong relationships with key staff across teams to ensure authentic and compelling proposals and reports and facilitates appropriate grant submission and reporting which contributes to highquality stewardship with GHC funders Working closely with the Senior Director of Development and communications the Grants Manager evaluates grant opportunities as part of the fundraising process and ensures strong proposal submissions The Grants Manager serves as a crucial member of GHCs fundraising team telling the story of the impact of great leadership on health equity and ensuring our movement is powered forward The Grants Manager also owns a portfolio of existing donors prospects and leads and is tasked with developing strategies to renew upgrade and convert donors and prospects<span><p> <p><br ><p> <p>The Roles and Responsibilities are as follows<p> <p><b>Grant Writing<b> <p><ul><li>Develop and write compelling and concise grant proposals and reports pulling in relevant team members as needed<li> <li>Engage with staff across GHCs teams and offices to stay uptodate on programming and gather information to enhance proposals and reports<li> <li>Develop and regularly update dynamic templates to simplify GHCs grantwriting process<li> <li>Develop processes to efficiently manage the drafting of proposals and reports ensuring that all components necessary for timely submissions are procured<li> <li>Maintain and update donor collateral in Dropbox collaborating with appropriate staff as necessary<li> <ul><p><b>Grants Management amp Administration<b> <p><ul><li>Administer grants for GHC including monitoring of grants to ensure compliance with grant guidelines communicate with internal constituents such as the Finance Team and Director of Legal amp Compliance to ensure grant compliance and accurate financial reporting maintain updated grant records and all donation information in Salesforce <li> <li>Assist with the administration of grant finances including the reconciliation of monthly grant accounts<li> <li>Work with Senior Director of Development amp Communications to provide regular and transparent fundraising updates to GHC staff SLT and Board<li> <ul><p><b>Portfolio Management<b> <p><ul><li>Manage a portfolio of donors prospects and qualified leads and implement strategies to renew upgrade and convert donors and prospects <li> <li>Support the Development Manager and Senior Director of Development amp Communications on special donor projects<li> <ul><p><b>Who You Are<b> <p><ul><li><b>An enthusiastic advocate for Global Health Corps mission and values<b> You are inspired to empower and support leaders building a movement for global health equity You thrive on a closeknit team that values shared integrity inclusive collaboration sustainable resilience and continuous learning <li> <li><b>An excellent grant writer <b>You have 57 years of work experience and at least 3 years of experience writing grants and proposals for foundations and corporations preferably for international nonprofits andor public health nonprofits You are an adaptive and strategic writer who can clearly and compellingly tell the GHC story<li> <li><b>An experienced grants manager<b> You have knowledge of nonprofit finances and budgetbuilding for grant proposals You are experienced in using systems for tracking and knowledge management such as Salesforce and Dropbox<li> <li><b>A detailoriented project manager with a systems mindset<b> You understand what details matter and you get them right You look for ways to make grant management processes simple and efficient You can turn a vision into tactical next steps <li> <li><b>A problem solver who owns your work<b> You overcome obstacles in your work by identifying them adapting to new information and proactively devising solutions You take action before being asked and hold yourself accountable when you set goals <li> <li><b>An actionoriented resourceful and collaborative team member<b> You possess a get it done attitude with the ability to stay focused and nimble in a dynamic environment You work effectively across teams time zones and people from diverse cultural backgrounds <li> <li><b>A strong communicator and relationship builder <b>You bring experience managing a portfolio of donors including taking the lead on cultivation and stewardship strategies You enjoy finding ways to relay information so it sticks and is easily understood You know how to build strong relationships with teammates and donors <li> <ul><p> <p><p><b>Apply<b><p> <p><span>If this opportunity speaks to you please apply with 1 your resume and 2 a cover letter that explains why Global Health Corps work excites you and why this role is a fit for you We review applications on a rolling basis <span><p> <p><span>GHC believes in the power of diverse inclusive teams to accelerate progress toward equity We encourage Black Brown Indigenous and other People of Color who represent the global majority to apply for this role Learn more about our commitment to Diversity Equity amp Inclusion <span>here<span><span><p> <p><br ><p> <p><span>Global Health Corps is an equal opportunity employer We do not discriminate on the basis of race color ethnicity religion sex gender gender identity and expression sexual orientation national origin disability age marital status veteran status pregnancy parental status genetic information or other characteristics or any other basis prohibited by applicable law <span><p> <p><br ><p> <p><span>We embrace and value diverse skill sets and backgrounds We are a community of leaders who are proud to represent many different national racial ethnic socioeconomic religious gender and other identities We represent varied professional backgrounds collaborating across fields and sectors to form a powerful closeknit network of changemakers Our diversity as a community is our strength driving our ability to be empathetic visionary and effective leaders in the health equity movement and engage with the world with dignity and respect<span><p> <p><br ><p> <p><span>Due to the high volume of applications received only those selected for an interview will be contacted<span><p> <p><p>
Customer Service Rep/Inside Sales
Company: CCA GLOBAL PARTNERS
Location: Other US Location
Posted Mar 01, 2024
<p><span><span>Building a better world Thats what we do here at CCA Global Partners We bring familyowned businesses across North America together to make them stronger independent competitors keeping that American Dream alive With a focus on people communities and independence were working together to make an impact on main street business across the continentcare to join us CCA is an employer like none other with a hybrid work schedule flexible time off and benefits focused on the needs of our employees and their families Join our passionate team today and unlock YOUR future<span><span><br ><span><span>We are seeking an enthusiastic and motivated customercentric professional with a goal driven mindset as a <b>Savings Consultant <b>in our Manchester NH Office for our Saving4Members division <span>As a Savings Consultant you are responsible for growing Savings4Members vendor program participation within the memberships of its organization partners through proactive member engagement mastering a knowledge of the program offering and leveraging relationships with organization and vendor partners<span><span><span><br ><span><span>In addition to great benefits a fabulous work environment and a supercollaborative friendly team CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and inoffice Tuesdays through Thursdays<span><span><br ><span><span><b>Our Savings Consultant will<b><span><span> <p><ul><li><span><span>Exceed both quantitative and qualitative goals and individualteam objectives through direct solicitation of organizations members to facilitate increased participation in programs through proactive calling hosting webinars and through tradeshowconference attendance<span><span><li> <li><span><span> Leverage relationships with participating Savings4Members organizations to assist with educating and training organizations member companies on the program offerings helping them to run their business more effectively and profitably<span><span><li> <li><span><span>Serve as a vendor liaison by resolving member issues and collaborating to enhance the lead and sales processes<span><span><li> <li><span><span>Provide record creation and file maintenance within CRM and collaborate with all Savings4members teams by providing feedback and insight as to what program features resonate with members making recommendations on new features for CRM efficiency and providing insight on how to best gain participation within vendor programs<span><span><li> <ul><p><br ><span><span><b>Do our requirements match YOUR background<b><span><span> <p><ul><li><span><span><span>Minimum 35 years related work experience preferably in sales telemarketing or customer service or minimum of 2 years related experience with a Bachelors degree<span><span><span><li> <li><span><span><span>Proven experience demonstrating strong communications writing and sales skills with a track record of high call volume inbound or outbound preferably in a sales or customer service role<span><span><span><li> <li><span><span><span>Ability to learn and absorb quickly as well as prioritize and respond quickly<span><span><span><li> <li><span><span><span>Excellent personal computer skills Microsoft Office inclusive of Word Excel PowerPoint and Outlook<span><span><span><li> <ul><p><br ><span><span><span><b>How we take care of YOU<b><span><span><span> <p><ul><li><span><span><span>We were recognized as one of New Hampshires Best Companies to Work For in 2002 2004 2013 2014 2015 2016 2019 2020 2021 2022 and we made it into the Hall of Fame in 2017 and 2018<span><span><span><li> <li><span><span><span>We provide YOU the ability to collaborate with a passionate group of leaders peers and amazing Members<span><span><span><li> <li><span><span><span>We recognize YOU for your accomplishments and contributions through development growth and compensation<span><span><span><li> <li><span><span><span>We care about you AND your family We want to make your life better and easier Our benefits exist so you are well taken care of and we support you and your loved ones through lifes various stages and situations<span><span><span><li> <ul><p><br ><span><span><b><span>Whats so special about us<span><b><span><span><br ><span><span><span>CCA Global Partners remarkable cooperative business model empowers thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation Our<b> <i>mission<i><b> is to empower entrepreneurs and independent business owners by providing them the scale resources and innovation that create sustainability growth and effective competition in todays evolving marketplace<span><span><span><br > <br ><p><p><span><span><i><span>Thriving on our core values and approaching success with the CCA Way<span><i><span><span><br ><span><span><i><span>Proud to be an Equal Opportunity Employer<span><i><span><span><p> <p><br ><span><span><b><span>Savings4Members<span><b><span><span><br ><span><span><span>Savings4Members® is the leading independent business savings program that helps member businesses save thousands of dollars annually Were partnered with over 120 membership organizations that connect with more than 1000000 businesses We help reduce the costs of commonly purchased products and services with our portfolio of industryleading national vendors We carefully select and rigorously negotiate with each vendor bringing unmatched value to help independent businesses save substantial amounts of time and money For over thirty years we have been gathering experience and expertise by partnering with various cooperatives associations and franchises We target the programs and resources that independent businesses need to operate and negotiate the best prices By reducing the costs of commonly purchased products and services such as credit card processing fuel office supplies wireless services uniforms and more we cut operating expenses for businesses and add profit to their bottom line All this is connected through an online savings portal and a team of savings consultants who make it quick and easy to get started <span><span><span><br ><em>LIHYBRID ZR<em><p>
Cloud Application Lead (Remote)
Company: Bespin Global US
Location: East Bay
Posted Mar 01, 2024
Bespin Global, a recognized and certified PS and Managed Service Provider for AWS, Azure, and GCP, is seeking an experienced Cloud Application Lead. The role involves leading the technical design and architecture of a sports analytics application, collaborating with product managers and stakeholders, providing technical leadership to the development team, and driving the adoption of emerging technologies. The ideal candidate should have 5+ years of experience in cloud native web applications, in-depth understanding of AWS services, and excellent communication skills.
Associate, Executive Office
Company: The Global Development Incubator
Location: Washington DC
Posted Feb 28, 2024
Aceli Africa is a market-enabling facility aiming to mobilize over $600M in private sector lending for agricultural SMEs in East and Southern Africa by 2025. The company has secured US$93M in funding commitments and expanded to Zambia in Q4 2023. The job description involves supporting fundraising, donor reporting, knowledge management, and administration. The ideal candidate should have a Bachelor's degree, 1-2 years of working experience, strong writing skills, and proficiency in Excel, PowerPoint, and Word. Experience in agriculture, Africa, and/or finance is an added advantage.
Sr Manager, Global Marketing Ops
Company: 500 Global
Location: Remote
Posted Mar 02, 2024
500 Global, a venture capital firm with $2.7B in assets under management, is seeking a marketing leader to optimize and operationalize global marketing efforts. The role involves painting a vision for marketing, brand, content, and media, managing a team, and driving cross-functional collaboration. The ideal candidate should have global cultural awareness, experience in tech, startups, or venture capital, and a strategic eye for sourcing and executing visions. A Master's degree in Communications or Marketing, or an MBA, is preferred. The role offers comprehensive benefits and is open to qualified candidates in specific U.S. states.
Team Assistant
Company: FGS Global
Location: New York City, NY
Posted Mar 01, 2024
FGS Global, a strategic advisory and communications consultancy, is seeking a Team Assistant. The role involves administrative support to senior professionals, including scheduling, travel arrangements, expense reports, and event coordination. The ideal candidate should have at least three years of administrative experience, strong problem-solving skills, and proficiency in Microsoft Office Suite. FGS Global offers a competitive salary range of $45,000—$65,000 USD, comprehensive benefits, and a dynamic, team-oriented work environment.
Senior Manager, Accounting Operations
Company: BNI Global
Location: Charlotte, NC
Posted Mar 02, 2024
BNI, founded in 1985, is a global leader in business networking with over 11,000 chapters in 77 countries. They are seeking a Senior Accounting Manager for their Global Headquarters in Charlotte, NC. The role involves leading financial projects, providing strategic financial planning, and managing accounting systems. The ideal candidate should have a public and private background, be a Certified Public Accountant, and have experience with NetSuite. The company offers a global experience, entrepreneurial environment, and positive social impact.
Product Support Specialist
Company: CSafe Global
Location: Other US Location
Posted Feb 29, 2024
<p>Are you ready to embark on an exciting career journey in the dynamic world of cold chain solutions We are a fastgrowing industry leader and were looking for a dedicated <strong>Product Support Specialist <strong>to join our team <p> <p><strong>About Us<strong> <p> <p>We are a cuttingedge cold chain solutions company thats revolutionizing the way goods are transported and stored Our innovative technologies and services ensure that temperaturesensitive products reach their destinations in perfect condition every time <p> <p><strong>Your Role<strong> <p> <p>As a Product Support Specialist youll play a pivotal role in ensuring our clients receive topnotch service and support Your responsibilities will include <p> <p><strong>Customer Assistance <strong>Provide technical support and assistance to customers who have questions or issues related to CSafes products <p> <p><strong>Troubleshooting<strong> Identify and diagnose problems with products then offer effective solutions or workarounds <p> <p><strong>Product Knowledge<strong> Gain indepth knowledge of CSafes products to assist customers effectively <p> <p><strong>Documentation<strong> Maintain uptodate and accurate documentation for troubleshooting procedures frequently asked questions and productrelated information <p> <p><strong>Crossfunctional Collaboration<strong> Collaborate with product management engineering customer service and quality assurance teams to ensure accurate representation of product features and troubleshooting steps <p> <p><strong>Continuous Improvement <strong>Identify opportunities to enhance support processes documentation and contribute to ongoing improvements <p> <p><strong>Process Flow Mapping<strong> Develop clear and concise process flow maps to illustrate the functionality and troubleshooting steps for our products <p> <p><strong>Guide Creation<strong>Craft comprehensive repair guides that empower our global service center network to address issues independently and efficiently <p> <p><strong>What Were Looking For<strong> <p> <p>To excel in this role you should have <p> <ul><li> High school diploma or GED required Associate degree preferred<li> <li>3+ years experience in a customer service andor product support role<li> <li>Exceptional verbal and written communication skills with the ability to convey complex technical information in a clear understandable and accurate manner<li> <li>Familiarity with process flow mapping tools and techniques<li> <li>Knowledge of root cause analysis techniques fishbone diagram Pareto charts 5 Whys etc<li> <li>Familiarity with lean six sigma processes<li> <li>Detailoriented with a focus on accuracy in documentation<li> <li>Able to manage various projects simultaneously prioritize tasks and manage time effectively<li> <li>Strong analytical and problemsolving skills<li> <li>Strong Microsoft Office skills to include Outlook SharePoint Word and Excel<li> <ul><p><strong> Why Join Us<strong> <p> <p>We offer an exciting and collaborative work environment with opportunities for growth and development Heres what we provide <p> <p> Competitive salary and benefits <p> <p> Ongoing training and professional development <p> <p> The chance to be part of a forwardthinking team in a rapidly growing industry <p> <p> A culture that values innovation teamwork and your ideas <p> <p><strong>Our Benefits Include<strong> <p> <ul><li>Paid Time Off PTO starting at 25 days amp Paid Holidays<li> <li>Medical Dental and Vision Insurance<li> <li>401k with Employer Match<li> <li>Group Life amp Disability<li> <li>Health Spending Account Options<li> <li>Identity Protection<li> <li>Employee Assistance Program<li> <li>Travel Assistance Program<li> <li>Financial Wellness Program<li> <li>Tuition Reimbursement<li> <li>Paid Parental Leave<li> <li>Referral Bonus Program<li> <li>Gym Membership Reimbursement<li> <li>Hybird Work Options <li> <ul><p><strong> Location<strong> <p> <p>Youll be based at our stateoftheart facilities in Monroe OH surrounded by a team of passionate professionals <p> <p>If youre ready to make a significant impact in the fastgrowing cold chain solutions sector and help shape the future of logistics we want to hear from you Join us on this exciting journey and lets redefine the future of cold chain solutions together ColdChainInnovators ProductSupportSpecialist JoinOurTeam <p> <p>An Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability<p>