Jobs at Agero

1,499 open positions

Browse 313 current job openings at Agero. View positions with transparent salary information, job description sentiment analysis, and key phrase insights to help you make an informed career decision.

Director, Product Management

Company: Agero

Location: San Francisco, CA

Posted Sep 15, 2023

Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job related skills, and relevant training and education. Accommodation is available. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. Drive transparent, efficient, and scalable processes that facilitate the timely delivery of high-quality, low-error products, features, and enhancements.Drive alignment with business and technical leaders on the product roadmap, strategy, and prioritization trade-offs to achieve business objectives.Partner with architects to design new systems. If you require accommodation during the recruitment process, please contact [email protected] In celebrating each other’s differences, we lift each other up and create space for innovation and community. Effectively communicate product & architectural decisions across a diverse leadership audience.Oversee the detailed definition, execution, and rollout of products owned by your team.Measure, unpack, and synthesize data to inform product strategy and prioritization.Work with your direct reports to understand their career objectives, improve their Product Management skills, and support their long-term growth.Skills and Experience8+ years full-time product management experience3+ years managing 5 or more Product ManagersUser-centric product philosophy and methodologyAnalytical ability to unpack complex problems, synthesize data, and identify root issuesExcellent communication skills, from engineering tickets to executive presentationsCan manage multiple projects simultaneously, handle a fast-paced environment, meet deadlines, and manage changing prioritiesFluent in the tools, processes, and technologies of modern agile software developmentTechnical or analytical degree and experience with enterprise SaaS platforms a plusHiring In:United States: CALI-RemoteThe base salary range presented represents the anticipated low and high end salary range for new hires in this position. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America.

HRIS Analyst

Company: Agero

Location: Remote

Posted Oct 19, 2023

Agero, a leading B2B provider of digital driver assistance services, is seeking an HRIS Analyst. The role involves providing technical support for HR applications, ensuring operational effectiveness, and analyzing process improvement opportunities. Key responsibilities include troubleshooting system issues, maintaining system documentation, and identifying opportunities to automate processes. The ideal candidate should have a Bachelor's degree, 4+ years of HRIS experience, and proficiency in UKG (UltiPro). They should also possess strong analytical skills, excellent knowledge of HR systems, and the ability to prioritize work under time constraints.

Remote Canadian French Bilingual Customer Service Representative

Company: Agero

Location: Remote

Posted Oct 16, 2023

Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. In celebrating each other’s differences, we lift each other up and create space for innovation and community. If you require accommodation during the recruitment process, please contact [email protected] Automotive industry industry experience preferred. Experience with technical support and/or escalations helpful. Minimum Typing speed of 45 WPM with accuracy and proficiency in MS Word/Excel and  G-Docs/Sheets. Must be available to work a FT shift. Agero Total Rewards & Training Highlights: Click here! Work From Home System Requirements: Click here!Previous Customer Service experience requiredPrior sales and in person customer service experience desiredThis position is remote. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. Assists with vehicle remote access inquiries, subscription activation/deactivation inquiries or technical support related to embedded telematics systems. You are curious, you ask questions, you are calm and reassuring to our customers as you secure services such as towing, lockout, tire changes, fuel delivery, and electric vehicle charging. Answers all customer contacts, including complex customer problems and/or complaints requiring interpretation, investigation and follow-up. )Minimum 45 wpm typing skills with accuracy and proficiency in MS WordSubmit a completed application on the computer that you will be usingA completed application will include providing some Personal Information, Work History, Education History, and Confirmation and Consent of the applicationComplete a Harver skills and systems diagnostic assessment from your home computer confirming your current tech workstation meets the systems requirements of the roleD, E & I Mission & Culture at Agero:We are all Change Drivers at Agero.

Remote Kia Care - Total Case Specialist

Company: Agero

Location: Remote

Posted Oct 14, 2023

Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. that excel in this role possess:Empathy, listening skills, and a courteous attitude to focus on providing quality customer service. Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment. Excellent oral and written communication skills. Collaborates with peers, supervisors, and management to achieve corporate and client goals.Able to adapt to a changing work environment.Agero Total Rewards & Training Highlights: Click here!Work From Home System Requirements: Click here!Other Requirements:Previous Professional Experience RequiredPrior sales or in person customer service experience desiredThis position is remote. In celebrating each other’s differences, we lift each other up and create space for innovation and community. If you require accommodation during the recruitment process, please contact [email protected] Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. are not eligible for Remote roles at this time**Have an Associate's degree or equivalent work experience and be 18 years of age or olderMinimum 45 wpm typing skills with accuracy and proficiency in MS WordSubmit a completed application on the computer that you will be usingA completed application will include providing some Personal Information, Work History, Education History, and Confirmation and Consent of the applicationComplete a Harver skills and systems diagnostic assessment from your home computer confirming your current tech workstation meets the systems requirements of the role outlined belowLI-DNPD, E & I Mission & Culture at Agero:We are all Change Drivers at Agero. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. ***Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Answers all customer contacts, including complex customer problems and/or complaints requiring interpretation, investigation and follow-up.

Senior Talent Acquisition Partner

Company: Agero

Location: Greater Boston Area

Posted Sep 23, 2023

Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact [email protected] In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. Additionally, the Senior Recruiter is the ultimate team player - sharing their experience and insights throughout the team and business.  This is YOU! Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. ***Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world.

Repair Assist Business Data Analyst

Company: Agero

Location: Remote

Posted Sep 23, 2023

Financial modeling and self-directed learner.Relational database familiarity is required.Experience with data management, specifically with validating and auditing data and reports from multiple systems.Previous automotive related experience is a plus.Demonstrated project and task management capability.Past experience with BI, Google Workspace, and CRM Tools.BA/BS Degree required, preferably in a field that emphasizes data analysis and visualization (e.g., computer science, social sciences, physical sciences, math, engineering, or statistics).Hiring In:United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VAD, E & I Mission & Culture at Agero:We are all Change Drivers at Agero. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. A creative problem-solver with a passion for producing quality deliverables.   Confident and naturally collaborative. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. If you require accommodation during the recruitment process, please contact [email protected] Produce and deploy operations reports.   About You:Experience synthesizing data and complex information to form actionable insights. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. A team player who excels in a dynamic and results driven culture.  Excellent written and verbal communication skills with a servant leadership mindset.

Loyalty Program Marketer

Company: Agero

Location: Greater Boston Area

Posted Sep 27, 2023

Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact [email protected] Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. Accommodation is available. An excellent writer and communicator, the Loyalty Program Marketer produces print, e-mail, and web communications and participates in the strategy, creation and execution of engagement activities that help achieve positive visibility within our industry, are used to recruit, retain, educate and embrace third-party partners, and help clarify and establish a consistent company brand. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. To learn more, visit www.agero.com.Role Description and Mission:We’re looking for a confident, energetic self-starter interested in helping us launch and expand new marketing, nurture and affinity programs with one of our key stakeholders: the service provider. This role requires a strong blend of creativity, analytical thinking and project management skills.Key Outcomes:Uses critical thinking and problem solving skills to develop detailed automation campaigns using HubSpot CMS.Coordinates cross functionally to determine target audiences and objectives of upcoming communication pieces.Participates in development of/supports execution of compelling communication plans to engage stakeholders and drive awareness about our program benefits, updates, and promotions; maintain content marketing calendar.Partners with departments to solicit feedback and evaluate effectiveness of current communications vehicles, identify possible improvements, and devise measures of effectiveness of deliverables.Collaborates cross-functionally with Network, Operations and Platform teams to ensure seamless integration of nurture programs with other business activities.Writes, designs and edits a variety of communication materials in support of campaigns.Designs appropriate metrics to measure the effectiveness of communication efforts and coordinates with appropriate business teams to provide actionable insights that drive continuous improvement and optimization of initiatives.Gathers and leverages stakeholder feedback to identify pain points and opportunities for enhancement within the loyalty programs.Draw insights from loyalty campaigns and support iterations and enhancements for our service provider loyalty program hand in hand with other departments.Collaborates with external vendors and partners, such as technology providers and agencies, to ensure the ongoing successful execution of loyalty initiatives.Assumes additional responsibilities as requested.Skills, Education and Experience:Required:Strong written and verbal communications skills, including ability to translate technical material into succinct, digestible stories for B2B and B2C audiencesThe ability to handle multiple projects and consistently meet multiple deadlinesThe ability to work collaboratively within a team and with minimal supervisionDemonstrated ability to create, implement and maintain content standards across an organizationDemonstrated experience working with senior level executivesExperience contributing to or overseeing company social media channelsStrongly proficient in HubSpot Preferred:Hands-on experience with key digital media disciplines/tools, such as: brand website development, social media marketing/community management, web content, and email marketing.Strong preference for prior loyalty marketing experience or familiarity with loyalty marketing best practicesAdaptability and willingness to learn in a dynamic and evolving industry.D, E & I Mission & Culture at Agero:We are all Change Drivers at Agero.

Remote Kia Care - Total Case Specialist

Company: Agero

Location: Remote

Posted Oct 14, 2023

Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. that excel in this role possess:Empathy, listening skills, and a courteous attitude to focus on providing quality customer service. Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment. Excellent oral and written communication skills. Collaborates with peers, supervisors, and management to achieve corporate and client goals.Able to adapt to a changing work environment.Agero Total Rewards & Training Highlights: Click here!Work From Home System Requirements: Click here!Other Requirements:Previous Professional Experience RequiredPrior sales or in person customer service experience desiredThis position is remote. In celebrating each other’s differences, we lift each other up and create space for innovation and community. If you require accommodation during the recruitment process, please contact [email protected] Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. are not eligible for Remote roles at this time**Have an Associate's degree or equivalent work experience and be 18 years of age or olderMinimum 45 wpm typing skills with accuracy and proficiency in MS WordSubmit a completed application on the computer that you will be usingA completed application will include providing some Personal Information, Work History, Education History, and Confirmation and Consent of the applicationComplete a Harver skills and systems diagnostic assessment from your home computer confirming your current tech workstation meets the systems requirements of the role outlined belowLI-DNPD, E & I Mission & Culture at Agero:We are all Change Drivers at Agero. ***Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Answers all customer contacts, including complex customer problems and/or complaints requiring interpretation, investigation and follow-up.

Director, Product Management

Company: Agero

Location: Remote

Posted Sep 15, 2023

Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Effectively communicate product & architectural decisions across a diverse leadership audience.Oversee the detailed definition, execution, and rollout of products owned by your team.Measure, unpack, and synthesize data to inform product strategy and prioritization.Work with your direct reports to understand their career objectives, improve their Product Management skills, and support their long-term growth.Skills and Experience8+ years full-time product management experience3+ years managing 5 or more Product ManagersUser-centric product philosophy and methodologyAnalytical ability to unpack complex problems, synthesize data, and identify root issuesExcellent communication skills, from engineering tickets to executive presentationsCan manage multiple projects simultaneously, handle a fast-paced environment, meet deadlines, and manage changing prioritiesFluent in the tools, processes, and technologies of modern agile software developmentTechnical or analytical degree and experience with enterprise SaaS platforms a plusHiring In:United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VALI-RemoteD, E & I Mission & Culture at Agero:We are all Change Drivers at Agero. Drive transparent, efficient, and scalable processes that facilitate the timely delivery of high-quality, low-error products, features, and enhancements.Drive alignment with business and technical leaders on the product roadmap, strategy, and prioritization trade-offs to achieve business objectives.Partner with architects to design new systems. If you require accommodation during the recruitment process, please contact [email protected] Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. Accommodation is available. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. In celebrating each other’s differences, we lift each other up and create space for innovation and community. You will manage a team of product managers, and collaborate with leaders in engineering, design, operations, and client services to develop innovative technology solutions that impact millions of stranded motorists per year. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero.

Principal Client Onboarding Manager

Company: Agero

Location: Greater Boston Area

Posted Sep 13, 2023

Agero, a leading B2B provider of digital driver assistance services, is seeking a Principal Client Onboarding Manager. The role involves driving client implementations, collaborating with various teams, and ensuring a smooth onboarding process. The ideal candidate should have a continuous improvement mindset, excellent communication skills, and experience in project/program management, preferably related to software development. Key responsibilities include developing an onboarding strategy, integrating with sales engineering, optimizing workflows, utilizing data analytics, and fostering a customer-centric approach.

Loyalty Program Marketing Specialist

Company: Agero

Location: Greater Boston Area

Posted Sep 23, 2023

Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact [email protected] Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. An excellent writer and communicator, the Loyalty Program Marketing Specialist produces print, e-mail, and web communications and participates in the strategy, creation and execution of engagement activities that help achieve positive visibility within our industry, are used to recruit, retain, educate and embrace third-party partners, and help clarify and establish a consistent company brand. Accommodation is available. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. This role requires a strong blend of creativity, analytical thinking and project management skills.Key Outcomes:Uses critical thinking and problem solving skills to develop detailed automation campaigns using HubSpot CMS.Coordinates cross functionally to determine target audiences and objectives of upcoming communication pieces.Participates in development of/supports execution of compelling communication plans to engage stakeholders and drive awareness about our program benefits, updates, and promotions; maintain content marketing calendar.Partners with departments to solicit feedback and evaluate effectiveness of current communications vehicles, identify possible improvements, and devise measures of effectiveness of deliverables.Collaborates cross-functionally with Network, Operations and Platform teams to ensure seamless integration of nurture programs with other business activities.Writes, designs and edits a variety of communication materials in support of campaigns.Designs appropriate metrics to measure the effectiveness of communication efforts and coordinates with appropriate business teams to provide actionable insights that drive continuous improvement and optimization of initiatives.Gathers and leverages stakeholder feedback to identify pain points and opportunities for enhancement within the loyalty programs.Draw insights from loyalty campaigns and support iterations and enhancements for our service provider loyalty program hand in hand with other departments.Collaborates with external vendors and partners, such as technology providers and agencies, to ensure the ongoing successful execution of loyalty initiatives.Assumes additional responsibilities as requested.Skills, Education and Experience:Required:Strong written and verbal communications skills, including ability to translate technical material into succinct, digestible stories for B2B and B2C audiencesThe ability to handle multiple projects and consistently meet multiple deadlinesThe ability to work collaboratively within a team and with minimal supervisionDemonstrated ability to create, implement and maintain content standards across an organizationDemonstrated experience working with senior level executivesExperience contributing to or overseeing company social media channelsStrongly proficient in HubSpot Preferred:Hands-on experience with key digital media disciplines/tools, such as: brand website development, social media marketing/community management, web content, and email marketing.Strong preference for prior loyalty marketing experience or familiarity with loyalty marketing best practicesAdaptability and willingness to learn in a dynamic and evolving industry.Hiring In:United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VACanada: Province of OntarioD, E & I Mission & Culture at Agero:We are all Change Drivers at Agero. To learn more, visit www.agero.com.Role Description and Mission:We’re looking for a confident, energetic self-starter interested in helping us launch and expand new marketing, nurture and affinity programs with one of our key stakeholders: the service provider.

Engagement Marketing Specialist (Loyalty Program)

Company: Agero

Location: Greater Boston Area

Posted Sep 23, 2023

Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact [email protected] Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. An excellent writer and communicator, the Engagement Marketing Specialist produces print, e-mail, and web communications and participates in the strategy, creation and execution of engagement activities that help achieve positive visibility within our industry, are used to recruit, retain, educate and embrace third-party partners, and help clarify and establish a consistent company brand. Accommodation is available. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.The road to positive change starts inside Agero. This role requires a strong blend of creativity, analytical thinking and project management skills.Key Outcomes:Uses critical thinking and problem solving skills to develop detailed automation campaigns using HubSpot CMS.Coordinates cross functionally to determine target audiences and objectives of upcoming communication pieces.Participates in development of/supports execution of compelling communication plans to engage stakeholders and drive awareness about our program benefits, updates, and promotions; maintain content marketing calendar.Partners with departments to solicit feedback and evaluate effectiveness of current communications vehicles, identify possible improvements, and devise measures of effectiveness of deliverables.Collaborates cross-functionally with Network, Operations and Platform teams to ensure seamless integration of nurture programs with other business activities.Writes, designs and edits a variety of communication materials in support of campaigns.Designs appropriate metrics to measure the effectiveness of communication efforts and coordinates with appropriate business teams to provide actionable insights that drive continuous improvement and optimization of initiatives.Gathers and leverages stakeholder feedback to identify pain points and opportunities for enhancement within the loyalty programs.Draw insights from loyalty campaigns and support iterations and enhancements for our service provider loyalty program hand in hand with other departments.Collaborates with external vendors and partners, such as technology providers and agencies, to ensure the ongoing successful execution of loyalty initiatives.Assumes additional responsibilities as requested.Skills, Education and Experience:Required:Strong written and verbal communications skills, including ability to translate technical material into succinct, digestible stories for B2B and B2C audiencesThe ability to handle multiple projects and consistently meet multiple deadlinesThe ability to work collaboratively within a team and with minimal supervisionDemonstrated ability to create, implement and maintain content standards across an organizationDemonstrated experience working with senior level executivesExperience contributing to or overseeing company social media channelsStrongly proficient in HubSpot Preferred:Hands-on experience with key digital media disciplines/tools, such as: brand website development, social media marketing/community management, web content, and email marketing.Strong preference for prior loyalty marketing experience or familiarity with loyalty marketing best practicesAdaptability and willingness to learn in a dynamic and evolving industry.Hiring In:United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VACanada: Province of OntarioD, E & I Mission & Culture at Agero:We are all Change Drivers at Agero. To learn more, visit www.agero.com.Role Description and Mission:We’re looking for a confident, energetic self-starter interested in helping us launch and expand new marketing, nurture and affinity programs with one of our key stakeholders: the service provider.

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