Jobs at Agero

Positions 1,500

Agero is a global technology leader that delivers advanced traffic management and transportation solutions, powering millions of motorists daily through AI‑driven signal control, digital tolling, and real‑time traveler information. Founded in 1997 and headquartered in Troy, Michigan, the company has expanded to offices across North America, Europe, and Asia, positioning itself at the intersection of data analytics, cloud computing, and roadway infrastructure.

The company recruits across a spectrum of roles—software engineers, data scientists, solutions architects, product managers, cybersecurity specialists, and field support engineers—each expected to thrive in a collaborative, innovation‑driven environment. Candidates can anticipate exposure to Python, Java, C++, SQL, and cloud platforms such as AWS and Azure, and benefit from mentorship programs, continuous learning budgets, and flexible work arrangements that accommodate both in‑office and remote work.

By reviewing Agero listings on Job Transparency, applicants gain immediate insight into exact salary ranges, benefit structures, and employee sentiment scores, allowing them to benchmark offers, negotiate effectively, and make informed career decisions before submitting an application.

Senior Tax Analyst

Company: Agero

Location: Greater Boston Area

Posted Dec 23, 2023

Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Ensure timely filing of vouchers and payment of tax Manage federal and state tax audits, inquiries, and examinations. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. Roll forward and reconcile balance sheet tax accounts, compute tax-related journal entries, and review with outside auditors Responsible for federal, state, local, and foreign income tax compliance for CCG. Research and resolve audit issues and controversy Research and respond to federal, state, local, and foreign tax notices for all CCG entities Maintain historical legal entity documentation and oversee annual report filings Assist with special tax projects as needed Review and execute daily cash management needs to back up the Senior Treasury Analyst Skills, Education and Experience: Minimum of a Bachelor's Degree in Accounting, Tax, or other related field Tax training should include comprehensive study of federal tax statutes, state taxation, research, and compliance procedures. Determine book to tax adjustments, review state apportionment methodologies, and calculate tax credits Coordinate information flow and manage tax return preparation with outside tax advisors. Manages a variety of audits, including income taxes, franchise taxes, and state and local sales and use tax. If you require accommodation during the recruitment process, please contact [email protected] This includes preparation of tax returns, quarterly tax estimates and shareholder distributions, quarterly and long-term tax forecasting, state apportionment review, research and resolution of tax notices, and maintenance of historical documents.

Join the Agero Contact Center Talent Community

Company: Agero

Location: Remote

Posted Dec 09, 2023

Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. If you're empathetic, a great communicator, and excited to contribute to our team, we encourage you to apply. To review Agero's privacy policy click the link: https://www.agero.com/privacy. If you require accommodation during the recruitment process, please contact [email protected] Through training, coaching, and mentoring, you'll have the tools you need to develop both personally and professionally. The road to positive change starts inside Agero. LI-DNI D, E & I Mission & Culture at Agero: We are all Change Drivers at Agero. In celebrating each other’s differences, we lift each other up and create space for innovation and community.

Senior Business Analyst

Company: Agero

Location: Remote

Posted Dec 16, 2023

Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Data products are of high quality and meet the needs of business users Data presentations are clear, concise, and actionable Hiring In: United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, and VA Canada: Province of Ontario D, E & I Mission & Culture at Agero: We are all Change Drivers at Agero. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. To review Agero's privacy policy click the link: https://www.agero.com/privacy. If you require accommodation during the recruitment process, please contact [email protected] This role requires strong SQL capabilities, critical thinking, and business acumen. The road to positive change starts inside Agero. To learn more, visit www.agero.com. In celebrating each other’s differences, we lift each other up and create space for innovation and community.

Senior Manager, Special Investigations

Company: Agero

Location: Greater Boston Area

Posted Dec 09, 2023

Accommodation is available. Experience discussing investigative findings, making recommendations to, and collaborating with clients, external attorneys, investigators, departments of insurance fraud divisions, and law enforcement authorities. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. Develop and document information on any investigation, file review, audit, training assignment, consulting engagement, or other project, as directed, by writing clear and concise reports, memos, and letters Liaising with victims of fraud, law enforcement, clients, and court officials when a civil or criminal case is ongoing. Strong interpersonal skills, including significant interviewing experience; strong leadership skills, ability to work independently, ability to work collaboratively with one or more internal teams. The road to positive change starts inside Agero. Manager, Special Investigations, Agero Legal Department. To review Agero's privacy policy click the link: https://www.agero.com/privacy. If you require accommodation during the recruitment process, please contact [email protected]

Senior Tax Associate

Company: Agero

Location: Greater Boston Area

Posted Dec 08, 2023

Manage federal and state tax audits, inquiries, and examinations. Accommodation is available. Research and respond to federal, state, local, and foreign tax notices for all CCG entities. Skills, Education and Experience: Minimum of a Bachelor's Degree in Accounting, Tax, or other related field CPA or MST required. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Responsible for federal, state, local, and foreign income tax compliance for CCG. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. Determine book to tax adjustments, review state apportionment methodologies, and calculate tax credits. Assist with special tax projects as needed. Tax training should include comprehensive study of federal tax statutes, state taxation, research, and compliance procedures 5+ years of experience with strong exposures in ASC 740 in a public accounting firm or equivalent in a large corporation setting Proficiency in Excel and online tax research tools is required Experience in a complex, global environment with progressive management or supervisory responsibilities Requires an ability to work with management personnel from each of the autonomous business units/entities, the CCG CFO, shareholders/officers, external advisors for both CCG and shareholders, the outside audit firm, banking personnel, and federal and state tax authorities D, E & I Mission & Culture at Agero: We are all Change Drivers at Agero.

Senior Manager, Special Investigations

Company: Agero

Location: Greater Boston Area

Posted Dec 09, 2023

Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Accommodation is available. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. If you require accommodation during the recruitment process, please contact [email protected] To learn more, visit www.agero.com. To review Agero's privacy policy click the link: https://www.agero.com/privacy. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change. Key Outcomes and Responsibilities: Establish the standard operating procedures for investigations Establish and manage the strategic partnership with the National Insurance Crime Bureau (NICB) Establish and manage relationships with government affairs offices at insurance clients Maintain ongoing engagement with the SIU teams at insurance clients Conducting extensive and confidential investigations of vendors with suspicious activities Collaborate with internal colleagues with investigations Analyzing documentation, such as victim testimonies and financial and transactional records, to determine if and how the improper activity occurred Writing in-depth reports on your findings and presenting them to management Develop and document information on any investigation, file review, audit, training assignment, consulting engagement, or other project, as directed, by writing clear and concise reports, memos, and letters Liaising with victims of fraud, law enforcement, clients, and court officials when a civil or criminal case is ongoing Testifying and providing statements on behalf of the company in civil or criminal proceedings Have working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards Independently outline approaches for assignment objectives and appropriately document and communicate with clients and internal colleagues Skills, Education and Experience: Formal Education and Certifications Required: A Bachelor’s Degree in criminal justice or related field and 4 years demonstrated experience conducting complex investigations (auto insurance experience is preferred) Experience discussing investigative findings, making recommendations to, and collaborating with clients, external attorneys, investigators, departments of insurance fraud divisions, and law enforcement authorities Experience in working within a corporate legal department setting Strong interpersonal skills, including significant interviewing experience; strong leadership skills, ability to work independently, ability to work collaboratively with one or more internal teams Experience using data analytics tools to find and analyze fraud Experience conducting internal investigations and managing investigations involving sensitive information D, E & I Mission & Culture at Agero: We are all Change Drivers at Agero. The road to positive change starts inside Agero.

Engineering Manager

Company: Agero

Location: Remote

Posted Mar 07, 2024

Agero is a company that provides digital driver assistance services and is looking for an exceptional engineering leader to help scale their engineering team and technology. The company has a mission to rethink the vehicle ownership experience and is committed to creating a diverse and inclusive environment.

HRIS Analyst (UKG/Dimensions)

Company: Agero

Location: Remote

Posted Dec 15, 2023

Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Accommodation is available. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. If you require accommodation during the recruitment process, please contact [email protected] To learn more, visit www.agero.com. Partners with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts Qualifications Bachelor's degree or equivalent experience 4+ years of experience as an analyst or administrator responsible for configuration, testing, and application support Experience supporting a major HRIS migration and post implementation tasks Proficient in HCM, Recruiting, Benefits, Performance and Compensation, Time & Attendance, Payroll modules - UKG (UltiPro)/Workforce Dimensions required Experience interpreting data and presenting information and findings Ability to perform diagnostic, identify problems and provide solutions Superior analytical, critical thinking, problem solving and innovative skills Excellent working knowledge of HR systems, data structure and report generation Ability to prioritize work under time constraints to meet project deadlines LI-REMOTE D, E & I Mission & Culture at Agero: We are all Change Drivers at Agero. To review Agero's privacy policy click the link: https://www.agero.com/privacy. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. In celebrating each other’s differences, we lift each other up and create space for innovation and community.

Senior Product Manager

Company: Agero

Location: Remote

Posted Mar 08, 2024

Agero, a leading B2B provider of digital driver assistance services, is seeking a Senior Product Manager to drive the development of their provider selection system within Swoop's roadside assistance platform. The role involves working with multiple teams to understand customer and operations needs, driving product innovation, and managing core success metrics. The ideal candidate should have 5+ years of product management experience, strong analytical skills, and experience in managing technical projects and partnering with data science teams. They should also possess excellent UX design skills, a user-centric philosophy, and the ability to manage multiple projects simultaneously in a fast-paced environment.

Senior Tax Associate

Company: Agero

Location: Greater Boston Area

Posted Dec 23, 2023

Accommodation is available. Ensure timely filing of vouchers and payment of tax Manage federal and state tax audits, inquiries, and examinations. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Roll forward and reconcile balance sheet tax accounts, compute tax-related journal entries, and review with outside auditors Responsible for federal, state, local, and foreign income tax compliance for CCG. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. Determine book to tax adjustments, review state apportionment methodologies, and calculate tax credits Coordinate information flow and manage tax return preparation with outside tax advisors. Manages a variety of audits, including income taxes, franchise taxes, and state and local sales and use tax. If you require accommodation during the recruitment process, please contact [email protected] Research and resolve audit issues and controversy Research and respond to federal, state, local, and foreign tax notices for all CCG entities Maintain historical legal entity documentation and oversee annual report filings Assist with special tax projects as needed Review and execute daily cash management needs to back up the Senior Treasury Analyst Skills, Education and Experience: Minimum of a Bachelor's Degree in Accounting, Tax, or other related field Tax training should include comprehensive study of federal tax statutes, state taxation, research, and compliance procedures 3-5+ years of experience with strong exposures in ASC 740 in a public accounting firm or equivalent in a large corporation setting Proficiency in Excel and online tax research tools is required Experience in a complex, global environment with progressive management or supervisory responsibilities Requires an ability to work with management personnel from each of the autonomous business units/entities, the CCG CFO, shareholders/officers, external advisors for both CCG and shareholders, the outside audit firm, banking personnel, and federal and state tax authorities D, E & I Mission & Culture at Agero: We are all Change Drivers at Agero. This includes preparation of tax returns, quarterly tax estimates and shareholder distributions, quarterly and long-term tax forecasting, state apportionment review, research and resolution of tax notices, and maintenance of historical documents.

Financial Analyst

Company: Agero

Location: Greater Boston Area

Posted Dec 09, 2023

Accommodation is available. Detail oriented, organized, conscientious, strong written and oral communication skills, and strong analytical ability. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. Strong financial modeling capability. D, E & I Mission & Culture at Agero: We are all Change Drivers at Agero. If you require accommodation during the recruitment process, please contact [email protected] To review Agero's privacy policy click the link: https://www.agero.com/privacy. The road to positive change starts inside Agero. Prophix Planning & Analysis tool experience is a plus.

Financial Analyst

Company: Agero

Location: Greater Boston Area

Posted Dec 09, 2023

Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue. Key Outcomes: Lead the Operating expense reporting and budgeting for our Corporate functions (Technology, HR, Strategy, etc.) If you require accommodation during the recruitment process, please contact [email protected] Partner with Accounting during month end processes, monthly budget vs actual analysis, and business partnership with department leaders Build relationships with senior department heads to handle budgeting and forecasting Identify opportunities for continuous improvement and innovation within the FP&A department Use Excel/Google sheets for financial modeling Specialty projects as needed Skills, Experience, Education 2-5+ years of experience in a financial analyst role covering budgeting and forecasting Excellent history of cross functional interaction including but not limited to technology, corporate controller, financial reporting, contact/call centers, product development, delivery operations, legal, customer relations and sales Bachelor's degree in related field or equivalent work experience Detail oriented, organized, conscientious, strong written and oral communication skills, and strong analytical ability Strong financial modeling capability Prophix Planning & Analysis tool experience is a plus D, E & I Mission & Culture at Agero: We are all Change Drivers at Agero. To review Agero's privacy policy click the link: https://www.agero.com/privacy. The road to positive change starts inside Agero. To learn more, visit www.agero.com. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.

Frequently Asked Questions

What is it like to work at Agero?
Agero fosters a culture of mission‑oriented teamwork where engineers partner with transportation agencies to solve real‑world mobility challenges. The workplace emphasizes continuous learning—employees attend internal tech talks, hackathons, and receive stipends for external certifications. The annual tech symposium showcases product demos, and cross‑functional teams regularly collaborate on roadmap decisions, giving staff a tangible sense of contribution.
What types of positions are commonly available at Agero?
Typical openings include: software engineer (backend, frontend, full‑stack, embedded), data scientist/analyst, product manager, solutions engineer, cybersecurity analyst, network engineer, project manager, sales engineer, and operations analyst. The role titles reflect the company’s focus on digital tolling, traffic signal optimization, and data‑driven traveler information services.
How can I stand out as an applicant for Agero positions?
Stand out by demonstrating domain knowledge—include projects where you optimized traffic flow or built a real‑time data pipeline. Highlight proficiency with the company’s tech stack: Python, Go, Java, SQL, AWS services, and experience with edge computing or IoT devices. Show impact metrics (e.g., reduced latency by X%, increased throughput by Y%) and provide a concise portfolio or GitHub link. Tailor your cover letter to Agero’s mission, referencing how your previous work aligns with traffic management or transportation analytics.

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