Jobs at Braze
10,358 open positions
VP, Product Marketing
Company: Braze
Location: New York City, NY
Posted Aug 19, 2023
Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 19 on Fortune’s 2022 Best Workplaces in New York (Large), and 5 on Fortune’s 2022 Best Workplaces for Millennials in the US.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.WHAT WE OFFERFrom comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.Competitive compensation that includes equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leave Global presence, dog-friendly offices, and remote availability Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work® Details of these benefit plans will be provided if a candidate receives an offer of employment. Key performance indicators will include improving growth metrics (revenue, market share), product activation, competitive win rates and expansion plays. This role requires building strong cross-functional partnerships with teams including product, sales, success, community and rest of marketing to create long-term value for our customers and business.This role also requires a proven ability to execute strategically with a focus on measurable outcomes, building and developing a high-performing team in a fast-growing SaaS company and experience in driving business transformation. This role will report to the Chief Business officer. Business Outcomes Create highly differentiated go-to-market strategy with key stakeholders to strengthen our leadership in the customer engagement space across all products and segmentsDrive competitive differentiation through playbooks Develop compelling messaging frameworks consistent with the top line company narrative Develop meaningful customer insights and personas for all audiences; understand the buyer, pain points and differentiated value Create a feedback loop between product / marketing / sales to translate market feedback Develop sales tools and enablement that will increase sales productivity and learnings Further establish value and trust for the product marketing organization; specifically with product, sales and marketing teams Empower the team - clearly articulate goals for success and provide resources and air cover to execute against those goalsWHO YOU AREProven success leading product marketing in a multi product SaaS companySuccessfully positioned a company across various segmentsRespected leader who has hired and managed high performing, cohesive marketing teams including during times of organizational change.Success working in dynamic, fast moving, evolving technology organizationsProven ability to influence senior executives and build trust and mutual respect across functions and across all levels of the organization.Great communication and presentation skills, with a knack for presenting complex concepts in a simple and easy-to-understand manner.Self-starter with an entrepreneurial mentality with experience working on complex, ambiguous projects across multiple teams. The VP of Product Marketing will be responsible for driving customer and revenue growth by strengthening our leadership position in the market with a differentiated go-to-market strategy, driving better engagement with prospects, users, and buyers and garnering market insights to inform product strategy and sales execution. Creative approach to new ideas, experimentation with new initiatives that fuel growthFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $220,000 and $275,000/year with an expected On Target Earnings (OTE) between $245,000 and $310,000/year (including bonus or commission). As a critical thinker and catalyst for change, this person will develop and drive key initiatives and cross-functional programs required to increase revenue.
Senior Manager, Marketing Operations
Company: Braze
Location: San Francisco, CA
Posted Aug 17, 2023
Braze is seeking a dedicated and experienced Marketing Operations Manager to oversee the Martech stack, optimize governance and process for campaign execution, and make data-driven decisions to support and improve their Marketing engine. The ideal candidate should have 6+ years of experience in Marketing or Sales operations, be proficient in Marketo, Salesforce, and have people management experience. They should be a self-starter, detail-oriented, and have excellent communication and project management skills.
VP, Product Marketing
Company: Braze
Location: San Francisco, CA
Posted Aug 19, 2023
Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 19 on Fortune’s 2022 Best Workplaces in New York (Large), and 5 on Fortune’s 2022 Best Workplaces for Millennials in the US.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.WHAT WE OFFERFrom comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.Competitive compensation that includes equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leave Global presence, dog-friendly offices, and remote availability Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work® Details of these benefit plans will be provided if a candidate receives an offer of employment. Key performance indicators will include improving growth metrics (revenue, market share), product activation, competitive win rates and expansion plays. This role requires building strong cross-functional partnerships with teams including product, sales, success, community and rest of marketing to create long-term value for our customers and business.This role also requires a proven ability to execute strategically with a focus on measurable outcomes, building and developing a high-performing team in a fast-growing SaaS company and experience in driving business transformation. This role will report to the Chief Business officer. Business OutcomesCreate highly differentiated go-to-market strategy with key stakeholders to strengthen our leadership in the customer engagement space across all products and segmentsDrive competitive differentiation through playbooks Develop compelling messaging frameworks consistent with the top line company narrative Develop meaningful customer insights and personas for all audiences; understand the buyer, pain points and differentiated value Create a feedback loop between product / marketing / sales to translate market feedback Develop sales tools and enablement that will increase sales productivity and learnings Further establish value and trust for the product marketing organization; specifically with product, sales and marketing teams Empower the team - clearly articulate goals for success and provide resources and air cover to execute against those goalsWHO YOU AREProven success leading product marketing in a multi product SaaS companySuccessfully positioned a company across various segmentsRespected leader who has hired and managed high performing, cohesive marketing teams including during times of organizational change.Success working in dynamic, fast moving, evolving technology organizationsProven ability to influence senior executives and build trust and mutual respect across functions and across all levels of the organization.Great communication and presentation skills, with a knack for presenting complex concepts in a simple and easy-to-understand manner.Self-starter with an entrepreneurial mentality with experience working on complex, ambiguous projects across multiple teams. The VP of Product Marketing will be responsible for driving customer and revenue growth by strengthening our leadership position in the market with a differentiated go-to-market strategy, driving better engagement with prospects, users, and buyers and garnering market insights to inform product strategy and sales execution. Creative approach to new ideas, experimentation with new initiatives that fuel growthFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $220,000 and $275,000/year with an expected On Target Earnings (OTE) between $245,000 and $310,000/year (including bonus or commission). As a critical thinker and catalyst for change, this person will develop and drive key initiatives and cross-functional programs required to increase revenue.
Revenue Analyst I
Company: Braze
Location: New York City, NY
Posted Aug 19, 2023
We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 19 on Fortune’s 2022 Best Workplaces in New York (Large), and 5 on Fortune’s 2022 Best Workplaces for Millennials in the US.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFERFrom comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.Competitive compensation that includes equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leave Global presence, dog-friendly offices, and remote availability Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work® Details of these benefit plans will be provided if a candidate receives an offer of employment. This role’s primary duties and responsibilities include reviewing contracts, contract modifications, and billing adjustments to ensure accuracy of contract information into the revenue accounting system. If Braze sounds like a place where you can thrive, we can’t wait to meet you.WHAT YOU’LL DOWe are seeking a hands-on Contract Accounting Analyst to join our growing Revenue Accounting team in our New York City headquarters. This position will also work closely with the Sales, Legal and Revenue Operations teams.Responsibilities:Ensure billing and revenue accuracy of sales orders being entered into revenue system.Review custom contract terms to assess downstream revenue system impacts.Perform month end reconciliations between all revenue cycle systems.Assist with implementation and enhancement of revenue systemsWork with revenue operations to ensure accuracy in reporting systemsWHO YOU AREFamiliarity with ASC 606 and SOX compliance requirementsExperience with reading and interpreting contractual languageExcellent verbal and written communication skillsExperience working in Salesforce, NetSuite and/or ZuoraSaaS or Technology industry experienceAbility to work in a fast-paced environment, manage competing priorities, and adhere to tight deadlinesSolid working knowledge of Microsoft Office and Google WorkspaceFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,000 and $72,000/year with an expected On Target Earnings (OTE) between $65,000 and $80,000/year (including bonus or commission). Benefits may vary by location.ABOUT BRAZEBraze (Nasdaq: BRZE) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.To flourish here, you must be prepared to set a high bar for yourself and those around you. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.
Technical Account Manager
Company: Braze
Location: Chicago, IL
Posted Aug 18, 2023
We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 19 on Fortune’s 2022 Best Workplaces in New York (Large), and 5 on Fortune’s 2022 Best Workplaces for Millennials in the US.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFERFrom comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.Competitive compensation that includes equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leave Global presence, dog-friendly offices, and remote availability Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work® Details of these benefit plans will be provided if a candidate receives an offer of employment. You’ll be responsible for rapidly understanding each customer success engineering request from a product SME, business, and technical requirements to drive adoption and ultimately contribute to retention and expansion in the customer lifecycle.You’ll partner and work off a Technical Account Management project-based queue and named accounts specific to our enterprise servicing tier of customers that have enterprise organizational structures and architectures -- with the objective of enabling Braze adoption, partnering, and empowering long-term value alongside Customer Success Managers.This is an opportunity to bring your experience as a product and implementation expert, business analyst, technical support solutions, and customer success professional along with a high level of product and technical competence, delivering onsite engagements and training towards adoption.You’ll be responsible for client success, partnering with the Customer Success Team, to own the technical relationship for assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity of the Braze platform for these customers.Help customers successfully instrument Braze across their stack and refine that instrumentation over time as the use of Braze matures and becomes even more impactful for those customersFacilitate and support product functionality inquiries, recommend solutions, and technical aspects of customer ongoing lifecycle to contribute to renewals and upsell opportunities Support and advocate day-to-day inquiries and requests to support efficiency and value in the use of Braze in the ongoing customer lifecycleEmpower customer product and engineering teams to use our product as independently and efficiently as possible.Communicate with customers and internal teams to explain products and adoption deployment schedulesDocument technical requirements, create content, estimate schedules, and timelines, goals/metrics, and customer objective key results and outcomesConduct validation for product use-cases and technical feasibility for product launchServe the Customer Success Organization by tackling day-to-day technical solution needs and responsiveness for functional product and technical use cases partnering with CSMsWHO YOU ARE3-5 years client-facing experience as a TAM or in a related area such as Implementation, Technical Support, and/or Customer Success, for a technical product offering serving Enterprise/Strategic accounts3+ year technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API's or ProgrammingYou are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholdersYou are a natural problem solver, with a high level of intellectual curiosity, and love working amongst a team to solve those problems. You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environmentFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $110,000/year with an expected On Target Earnings (OTE) between $100,000 and $130,000/year (including bonus or commission). You’ll work to partner and serve as the Technical Subject Matter Expert to support the Customer Success Organization. You will help coordinate post-implementation technical collaboration with Integration and Technical Support for customer issue troubleshooting. If Braze sounds like a place where you can thrive, we can’t wait to meet you.WHAT YOU’LL DOAs a Technical Account Manager, you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. Benefits may vary by location.ABOUT BRAZEBraze (Nasdaq: BRZE) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform.Your focus will be to drive adoption on campaign and reporting deployments of Braze’s product and act as the technical counterpoint between Braze and the clients’ product and engineering team.
Senior Manager, Marketing Operations
Company: Braze
Location: Remote
Posted Aug 17, 2023
Braze is seeking a passionate and experienced Marketing Operations Manager to oversee the Martech stack, optimize governance and process for campaign execution, and make data-driven decisions to support and improve their Marketing engine. The ideal candidate will have 6+ years of experience in Marketing or Sales operations, strong knowledge of Marketo and Salesforce, and experience managing a US-based team. The role involves managing technical aspects of key marketing systems, creating training and documentation, driving optimizations to the lead management process, and partnering closely with other teams to ensure data hygiene and maintain a high quality of leads to sales.
VP, Engineering, Channels
Company: Braze
Location: Remote
Posted Aug 11, 2023
Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 19 on Fortune’s 2022 Best Workplaces in New York (Large), and 5 on Fortune’s 2022 Best Workplaces for Millennials in the US.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. LI-REMOTEWHAT WE OFFERFrom comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.Competitive compensation that includes equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leave Global presence, dog-friendly offices, and remote availability Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work® Details of these benefit plans will be provided if a candidate receives an offer of employment. Our channels are where the Braze platform meets the end user, where our customers create rich messaging that is delivered to their end users via our channels: Push, SMS, Email, In-App Messages, Audience Sync, Content Cards, Feature Flags, Webhooks, WhatsApp, and more to come. You will lead this multi-team division through its next stage of technical and product transformation. You will manage the team and help to grow the organization, leading software engineering via architecture design, growing engineering teams and skillsets, setting vision and goals, process and protocol, and hiring. On the product front - you will solve a number of interesting problems, from developing highly differentiated and sophisticated channel products, to thinking about how we build and position the broad portfolio of channels. On the engineering front - maturation of our systems into a more modular, efficient technology platform, all while delivering best-in-class product, is a major goal.WHO YOU ARESeveral years of relevant experience as a manager of managers with a strong track record of transformative successA durable, motivated, ambitious, high-energy leader A great people leader, capable of growing a world class teamA great technical leader, who can operate at different levels of granularity, from high level vision to partnering on detailed technology decisionsA great process leader, who understands when to add and remove processes to help the org execute the best it canAn excellent communicator and writer, whose impact and leadership is obvious in the artifacts they create to guide their teamFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $275,000 and $350,000/year with an expected On Target Earnings (OTE) between $300,000 and $400,000/year (including bonus or commission). If Braze sounds like a place where you can thrive, we can’t wait to meet you.WHAT YOU’LL DOWe are in search of a VP of Engineering for our Channels division, the action layer of the Braze technology platform. This role presents formidable engineering challenges that call for a collaborative and cross-functional approach, necessitating close coordination with product and design teams. Benefits may vary by location.ABOUT BRAZEBraze (Nasdaq: BRZE) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love.
Director, Product Marketing, Data
Company: Braze
Location: Austin, TX
Posted Aug 17, 2023
Braze is seeking an experienced product marketing leader to join their Marketing team. The Director, Product Marketing will be responsible for owning the go-to-market strategy and narrative for their data-centric products, features, and partner integrations. The ideal candidate must be a world-class problem solver, be able to translate technical concepts into simple stories, and be comfortable leading in a fast-paced, constantly changing environment. Key performance indicators include pipeline generation and maturation, deal velocity, win rates, ACV, market leadership, and product adoption.
Director, Product Design
Company: Braze
Location: San Francisco, CA
Posted Aug 19, 2023
Braze is seeking a Product Design Leader to join their team and lead critical areas of the product. The ideal candidate will have 5 years of design management experience, strong communication and collaboration skills, and experience working on complex applications. The position offers a competitive compensation package, including equity, and a comprehensive Total Rewards package. Braze is a global company with a collaborative, transparent, and fun culture.
Senior Product Marketing Manager, Email
Company: Braze
Location: Remote
Posted Aug 15, 2023
Braze is a company that values its employees, offering a comprehensive benefits package, flexible work arrangements, and opportunities for professional development. The company is looking for a Senior Product Marketing Manager to join its Marketing team, responsible for owning the go-to-market strategy and positioning for its email offering.
Senior Lifecycle Marketing Manager
Company: Braze
Location: Remote
Posted Aug 09, 2023
Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 19 on Fortune’s 2022 Best Workplaces in New York (Large), and 5 on Fortune’s 2022 Best Workplaces for Millennials in the US.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.LI-RemoteWHAT WE OFFERFrom comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.Competitive compensation that includes equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leave Global presence, dog-friendly offices, and remote availability Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work® Details of these benefit plans will be provided if a candidate receives an offer of employment. That means your skillset can’t either Excellent communicator, with the ability to collaborate cross-functionally and build relationships with partners, vendors, and customersComfortable with both quantitative and qualitative data. You’ll be helping other marketers learn, grow, and succeed with Braze. In this role, you will: Use technology and data to create thoughtful customer journeys and initiatives that drive adoption, expansion, and satisfaction Help Braze customers realize the value of the platform through relevant messaging and recommendationsCollaborate with cross-functional teams, including sales, product, and customer success, to create and execute campaigns that meet business objectives and deliver measurable resultsBecome a customer engagement expert–specifically around email marketing, mobile marketing, customer journeys, personalization tactics, and cross-channel strategies Use quantitative and qualitative data to identify, track, measure, and optimize the success and impact of our Lifecycle Marketing programsProvide regular reporting and insights to key stakeholders on program performance and ROIBuild and execute targeted marketing campaigns using various channels, such as email, paid media, webinars, video, and moreWHO YOU ARE:You have 5+ years of Lifecycle marketing experience. SaaS or Braze experience preferred Somebody with a growth mindset. Must be comfortable working within a fast-paced, constantly evolving environment. You will act with a customer-centric approach, helping to curate customer feedback insights and map the behaviors needed to deepen product usage, increase retention, and strengthen the end user experience. This is an exciting opportunity to own customer engagement plays for a leading customer engagement platform! If you see red flags in the data, you can work with colleagues to design and launch a lifecycle program that helps address those red flags Creative problem-solver with the ability to think strategically and execute tacticallyOperate with speed and agility, an experimental mindset, continuously optimized to achieve business goalsSelf-starter with an entrepreneurial mentalityFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $105,000 and $120,000/year with an expected On Target Earnings (OTE) between $120,000 and $135,000/year (including bonus or commission).
Senior Product Marketing Manager, Email
Company: Braze
Location: San Francisco, CA
Posted Aug 15, 2023
Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 19 on Fortune’s 2022 Best Workplaces in New York (Large), and 5 on Fortune’s 2022 Best Workplaces for Millennials in the US.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFERFrom comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.Competitive compensation that includes equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leave Global presence, dog-friendly offices, and remote availability Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work® Details of these benefit plans will be provided if a candidate receives an offer of employment. Product, GTM) act on emerging trends, market shifts, competitive threats, and unmet customer needsCreate jargon-free, differentiated positioning and messaging that fuels content, campaigns, and enablementLead product launches and releases for new products, features, and enhancementsPartner with enablement teams to ensure that the entire GTM function has the appropriate training and tools required to successfully speak to our email capabilitiesPrepare compelling content (e.g. Key performance indicators include pipeline generation, deal velocity, win rates, ACV, market leadership, and product adoption.Responsibilities:Build, document, and socialize our understanding of email buyer personasDevelop a strong understanding of our existing Email capabilitiesConduct market and customer research to help different teams (e.g. Sales, Marketing, Product, Strategy & Ops, Enablement, Customer Success)Ability to work on multiple projects simultaneously, while focusing the right level of effort on eachSelf-starter who thrives in a fast-paced, high-growth environmentDemonstrated critical thinking and decision-making skills to promptly navigate obstacles, propose solutions, and resolve issuesNatural curiosity and empathy for customers and their challengesFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,800 and $154,000/year with an expected On Target Earnings (OTE) between $160,000 and $175,000/year (including bonus or commission). The ideal candidate must be a world-class problem solver, understand the value of email, be able to turn complex concepts into simple value-based stories, and be comfortable operating in a fast-paced, changing environment. web pages, demo videos, sales decks, webinars, blogs) that support business objectivesPartner with Content and Demand Generation to create awareness and pipeline-generating programs that educate our customers on the value they can derive from our email capabilitiesMonitor the health of our email products, identify opportunity areas, and create action plans to achieve continued successWHO YOU ARE5+ years of product marketing experience, preferably at high-growth B2B SaaS companiesESP/Martech software experience highly preferredPassion for email marketing with a strong understanding of the persona and technology landscapeMetrics-driven and focused on driving incremental resultsExcellent written, verbal, and visual communication skills with a strong attention to detailA world class storyteller who can concisely spin a narrative around complex concepts to different audiencesProven track record collaborating with senior executives and cross-functional stakeholders (e.g. As we strive to accelerate our growth in the coming years, we’re looking for an enthusiastic email expert to take this core channel to new heights.