Jobs at Clear Street
527,252 open positions
Multi-Unit General Manager (DC)
Company: Blank Street
Location: Other US Location
Posted Aug 08, 2023
Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.Medical, Dental, and Vision coveragePaid sick timePaid Time off + company holidaysBonus programA whole lot of Blank Street swag & coffee We go for goals together, we coordinate on challenges together, leaders step in for each other. To be successful, we must ensure that we work together as one unified team. You empower your team to give customers exactly what they need, every day, in their way. Details will be discussed during the interview process. “My home is your home” is exactly how we want our customers to feel after every interaction – we are always open and inviting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgetsWhat you'll bring3-4 years of experience managing and leading operations in high growth hospitality/consumer brandsExperience in multi-unit or multi-department managementTrack record scaling and managing hospitality teamsTrack record managing inventory and supply chain orderingHighly effective interpersonal and communication skillsHands on and highly action-orientedExcellent organizational skills and ability to perform under pressure and time constraintsDeep knowledge and interest in specialty coffeeAvailability Requirements:Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)Benefits$68,000/yearBlank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting.
Director of Engineering
Company: CLEAR
Location: New York City, NY
Posted Aug 08, 2023
Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. With more than 15+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. LI-Hybrid LI-Onsite In our offices, you’ll enjoy benefits like meals and snacks. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock UnitsAbout CLEARHave you ever had that green-light feeling? We invest in your well-being and learning & development with our stipend and reimbursement programs. We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. CLEAR's mission is to create frictionless experiences where every day has that feeling. The base salary range for this role is $247,500 - $275,000, depending on levels of skills and experience.The base salary range represents the low and high end of CLEAR’s salary range for this position. What you'll do:Define the vision, strategy, and roadmap for the technical platforms which power CLEAR Lead a group of Engineering Managers and Staff+ level Engineers, focusing on their career development and performanceWork with Product, Security, and Engineering leadership to ensure strategic alignmentPartner with our CRM, payments, and billing integration vendors to ensure cost-effective and optimized solutionsDrive Engineering and Operational Excellence across the organization, defining the engineering barWhat you're great at:Leading consumer and platform engineering teams, managing managers, and leading organizations of 20+Driving large-scale platform initiatives, including large-scale vendor migrationsDefining high-leverage solutions to raise the engineering excellence barBuilding and maintaining a high-performance cultureOwning initiatives, outcomes, and resultsHow You'll be Rewarded:At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best.
Behavioral Health Specialist - Licensed Clinical Social Worker
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 08, 2023
Paid vacation/sick time, retirement options, as well as health, vision and dental benefits Brand new, beautiful working environment High levels of responsibility and rapid advancement Supportive and fun culture Opportunity to be at the forefront of a revolution in healthcare Oak Street Health is an equal opportunity employer. Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including: The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare. Experience with assessment and treatment planning for common mental health and/or substance use disorders Working knowledge of differential diagnosis of common mental health and/or substance use disorders Working knowledge of evidence-based psychosocial treatments for common mental health disorders Familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation) Proficient PC skills US work authorization Experience working in senior assisted living, nursing, or supportive living buildings, is a plus Access to reliable transportation, as this person will need to work in various centers Someone who embodies being "Oaky". The Behavioral Health Social Worker will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. Responsibilities Collaborate with the primary care teams to identify appropriate patients to refer into the Oak Street Behavioral Health program Screen and assess patients for common mental health and substance use disorders Develop care plans and provide or facilitate referrals to Oak Street's psychiatric consultant and/or external resources Provide short-term counseling and evidence-based treatments Coordinate care with Oak Street's psychiatric consultant, including warm hand offs for telehealth visits and collaboration on care plans Develop relationships with primary care teams and consistently communicate changes in behavioral health care plans Accurate and timely documentation of patient encounters and counseling sessions in Oak Street's electronic medical record Participate in regional and organizational efforts to advance Oak Street's Behavioral Health program through workshops, feedback sessions and surveys Other duties, as assigned What we're looking for We're looking for motivated, experienced licensed clinical social workers with: A problem-solving orientation and a flexible and positive attitude Demonstrated ability to collaborate effectively in a team setting Experience and passion for working with behavioral health conditions Enthusiasm for working with older adults Comfort supporting patients with co-occurring behavioral health and substance abuse issues Experience with screening for common mental health and/or substance use disorders. S/he is responsible for coordinating and supporting behavioral healthcare for our patients, in collaboration with Care Teams and a psychiatric consultant. For more information, visit http://www.oakstreethealth.com .Role Description The Behavioral Health Specialist is a key resource for Care Teams across a group of centers. What it means to be OAKY: Creating an unmatched patient experience Driving clinical excellence Taking ownership and driving for results Being scrappy Radiating positive energy Assuming good intentions Why Oak Street? The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services.
Senior Salesforce Developer 1
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 08, 2023
SOQL, MySQL, SQL Server, Oracle, or other common RDBMS)Working understanding of SOQL, SOSL, web services (SOAP or REST), Visualforce, APEX (Salesforce Platform Developer I certification preferred, but not required)Eagerness for continuous learning and developmentExcellent interpersonal skills, ability to work across the organizationAbility to manage multiple priorities while maintaining a positive attitudeUS work authorizationSomeone who embodies being "Oaky"What does being "Oaky" look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing scrappyWhy Oak Street?Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: Collaborative and energetic cultureFast-paced and innovative environmentCompetitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefitsOak Street Health is an equal opportunity employer. CTI, website, marketing automation tool)Coordinating and executing release/deployment processesCollaborating with technical teams (i.e. The Jr. Salesforce Developer supports sales team members at all levels, and serves as a go-to resource for all CRM data management best practices.Core Responsibilities:Support the Salesforce Developer in designing and developing Salesforce solutions, which includes: Creating (design, document, build) and managing (test, deploy) changes to Lightning Web Components, Visualforce, Apex Classes, Apex Controllers, and Apex TriggersMaintaining all third-party integrations related to Salesforce (i.e. IT, BI) to align on objectives and strategies, and identify opportunities for improvementParticipate in design and code reviews to ensure development qualitySupport day-to-day operations, including primary support for detection and correction of bugs or other technical issuesOther duties as assignedWhat are we looking for?We are looking for people that have: 5 years of min experience in Software Development, Cloud Technology, or a related spaceSolid understanding of Java or similar OOP languagesExperience with relational databases (e.g. We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. We're looking forward to getting to know you!For more information, visit www.oakstreethealth.com .Role Description:The Jr. Salesforce Developer reports to the Salesforce Developer and is responsible for designing and implementing solutions that optimize the sales team's workflows and help drive efficiency. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health.We are a national organization serving over 100,000 patients and we are growing rapidly . DescriptionCompany: Oak Street HealthTitle: Senior Salesforce DeveloperCompany DescriptionThe mission of Oak Street Health is to rebuild healthcare as it should be.We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings.
Senior Product Operations Manager
Company: CLEAR
Location: New York City, NY
Posted Aug 09, 2023
LI-Hybrid LI-Remote LI-Onsite Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. With more than 15+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock UnitsAbout CLEARHave you ever had that green-light feeling? We invest in your well-being and learning & development with our stipend and reimbursement programs. We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $120,000 - $170,000, depending on levels of skills and experience.The base salary range represents the low and high end of CLEAR’s salary range for this position. CLEAR's mission is to create frictionless experiences where every day has that feeling. What you'll do:Define, own, and scale the framework for successful product launches in CLEAR’s digital identity space; you’ll be the quarterback of new product rollouts by owning stakeholder management, internal comms, risk mitigation, and moreDevelop and implement processes to increase efficiency and transparency within the product areaEstablish the collaboration model between Product and customer-facing teams, enabling stakeholder involvement in building the product roadmapLead internal cross-functional teams to gain consensus, deliver against strategic initiatives, and solve challenging problems Communicate with senior leadership to ensure awareness of critical issues and develop action plans to remove roadblocksHow you'll measure success:Effective collaboration with internal stakeholder teams (e.g., NPS, increased efficiency)Demonstrated agility in managing multiple complex projects and processes—as a senior manager, you’ll be working on new and intricate product areas spanning multiple teamsContinuous improvement to best practices with buy-in from senior leadership and adoption by the entire Product organizationProactive identification of key areas of opportunity to improve customer experience with CLEAR productsWhat you're great at:5+ years of experience in operations, product operations, product management, and/or similar experience leading rollouts and implementation of a technical productExceptional verbal and written communication skills, with a proven track record of effective stakeholder managementProactive problem-solving, being resourceful, and operating with a strong sense of urgencyBuilding trust with senior leaders and the ability to influence key stakeholders to achieve defined goals; past experience with Sales and Business Development stakeholders is a plusStrong project management skills with an ability to prioritize, track, and deliver results while managing multiple workstreams at once—you are just as comfortable managing the big picture as you are digging into the detailsHow You'll be Rewarded:At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. This is a high visibility role within technology leadership and stakeholder teams (think: Sales, Marketing, Legal, Partner Success, and more), responsible for driving strategic planning processes for the entire Product organization and the successful rollout of new, complex products.
Private Equity Instructor (Contract/Remote)
Company: Wall Street Prep
Location: Remote
Posted Aug 08, 2023
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status or any other legally protected status. We celebrate diversity and are committed to building an inclusive work environment where all team members are encouraged to be their authentic and whole selves. WSP's clients include global investment banks, private equity and investment management firms, Fortune 500 companies, and top undergraduate business and MBA programs. As a Private Equity Instructor, you will have the opportunity to teach, advise and inspire some of the brightest minds and future leaders in finance. You will also have the opportunity to develop your presentation and public speaking skills, to enhance your personal brand as a thought leader in the financial services space, and to expand your professional network.The ideal candidate will have at least two years of experience at a bulge bracket investment bank and at least two years of private equity firm.RESPONSIBILITIESLead the teaching of virtual classrooms to our investment bank, private equity and corporate clientsLead the teaching of virtual classrooms to our undergraduate business schools and MBA clientsOther responsibilities include: editing existing training materials, developing new course content, one-on-one tutoring sessions with students, and completing WSP's "Train-the-Trainer Program", a professional development program for new instructors. REQUIREMENTSMinimum of 2+ years of investment banking experience at a bulge bracket firm and 2+ additional years of experience at a private equity firmMBA from a top business school preferred but not requiredPassion for teaching finance/investment bankingVery strong accounting, financial modeling and Excel skillsAvailability to conduct classroom training Monday through Friday and weekends as neededSummer Months: Monday - Friday availability is highly desirableFall & Spring Semesters: Weekday and weekend availability is highly desirableAbility to commit to approximately 40 days throughout the year Ability and willingness to travel domestically and internationallyCOMPENSATION & BENEFITSCompensation: Very competitive daily rateWSP covers all travel and accommodation expensesPaid professional development via the WSP Train-the-Trainer ProgramGain a deeper understanding of corporate finance, modeling M&A and valuationExpand your professional finance networkDevelop excellent presentation and public speaking skillsJoin an energetic entrepreneurial-minded teamWall Street Prep is proud to be an equal opportunity employer. In this role, you will serve as a lead facilitator for classroom training sessions, helping our clients develop the skills and insights they need to excel in their careers. WSP provides clients with this competitive hands-on edge through classroom training led by experienced industry practitioners as well as through online self-study programs designed by subject matter experts. Founded in 2004 by investment bankers, WSP seeks to bridge the gap between academia and the real world by providing our clients with the practical skills and knowledge needed to succeed in the finance sector. OVERVIEWWall Street Prep (WSP) is a leading provider of financial and valuation modeling for investment banking, private equity, and corporate finance professionals as well as for students interested in pursuing finance careers.
Manager, Operational Compliance
Company: CLEAR
Location: Washington DC
Posted Aug 09, 2023
Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. With more than 15+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock UnitsAbout CLEARHave you ever had that green-light feeling? In our offices, you’ll enjoy benefits like meals and snacks. CLEAR's mission is to create frictionless experiences where every day has that feeling. We invest in your well-being and learning & development with our stipend and reimbursement programs. We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $65,000 - $85,000, depending on levels of skills and experience.The base salary range represents the low and high end of CLEAR’s salary range for this position. When you hit every green light and the day just feels like magic. Our hybrid work environment provides flexibility.
Senior Medical Scribe
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 08, 2023
The Sr. CIS is expected to lead, coach, and support a region of scribes, in partnership with the clinic Clinic Administrators (CA), Regional Operations Directors (ROD), Regional Vice Presidents (RVP) and medical directors. Leadership & Coaching: Partner with the CA/ROD/RVP to support the hiring, onboarding and ongoing training of scribes Support Oak Street Health initiatives by ensuring clinic scribes are properly trained and executing workflows that drive high quality patient care and support our care model including but not limited to: EMR documentation hygiene, thorough charting, quality metric compliance and prompting provider to address patient care gaps Follow the CIS Evaluation Timeline for each regional CIS including routine shadowing of provider/CIS pairs, chart reviews and assessment of gaps in CIS knowledge, as well as addressing any inconsistencies that arise from evaluations Report results of evaluations and reviews to central and regional leaders Partner with CA/ROD/RVP and/or central support to highlight any trends in team training, execution, or other opportunities for improved workflows, efficiency or experience Organize quarterly scribe events for his/her region to support team building Technical Knowledge & Skills: Sr. CISs are expected to acquire and demonstrate mastery of content to support their work including but not limited to: coding and billing, EMR navigation, Risk score, Stars, Huddle Forms. Scribes are partnered with a physician, nurse practitioner or physician assistant to support charting, billing, coding, and EMR navigation in an effort to offer an exceptional patient experience and maximize provider efficiency. Serve as a medical scribe on a provider care team when coverage is necessary Attend quarterly CIS Company-wide Training Organize the agenda for and deliver a portion of one quarterly CIS Company-wide Training/ year Organize and deliver a monthly training for regional CIS team Attend quarterly Sr CIS training, hosted by central leadership team Ideal candidates will be: Passionate about their work, eager to have fun with our team, motivated to be a part of a fast growing organization ~8+ months of CIS/scribe experience Leadership experience and/or natural tendency to lead In good standing as a CIS/scribe Comfortable with ambiguity and have a love for problem solving Eager to advance the CIS program's efficiency and effectiveness Available for minimum 2 years of employment as a Sr. CIS, preferably more Why Oak Street?Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:Collaborative and energetic cultureHigh levels of responsibility and rapid advancementCompetitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefitsOak Street Health is an equal opportunity employer. The Sr. CIS is expected to have deep knowledge in key aspects of OSH business model, including (but not limited to): Risk Score, Fee for Service Revenue, Stars, and Greenway templates and flowsheetsSenior CISs will perform many of the normal CIS functions in addition to expanded duties; ~40%+ of their time is reserved for administrative duties. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people in Illinois, Indiana, Michigan, Pennsylvania, and Ohio. At 40 locations, and with an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about the mission to rebuild healthcare as it should be.For more information, visit http://www.oakstreethealth.com Overview: The Senior Clinical Informatics Specialist (CIS) is a senior medical scribe who serves as a coach for medical scribes in our clinics. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. By providing holistic, comprehensive and integrated care right in our patient's communities, we can keep our patients healthy and then reinvest cost savings in further care for those same communities and others. DescriptionPosition at OakWellCompany: Oak Street HealthTitle: Senior Clinical Informatics SpecialistOak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities.
Senior Product Manager
Company: Oak Street Health
Location: Remote
Posted Aug 10, 2023
Through partnership with analytics team members, you are able to design the necessary mechanisms for evaluating the success of each project.Continually Learning: You are never satisfied with the status quo, both personally and professionally. You actively seek out new opportunities for knowledge development and growth, and you know how to ask the right questions to solve the problem at hand.What does being "Oaky" look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing scrappyWhy Oak Street?Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:Collaborative and energetic cultureFast-paced and innovative environment.Competitive benefits; including paid vacation and sick time, generous 401K match with immediate vesting, as well as health benefitsOak Street Health is an equal opportunity employer. In partnership with our operations teams, you will help train end users and create applicable documentation for your products.Continuous Product Improvement: You will identify and action opportunities for product improvement identified through quantitative measurement and feedback from end users.What are we looking for?We're looking for motivated individuals withExperienceBS in Engineering, Economics, Mathematics, Business or a related field6+ years in a product / product adjacent role at a rapidly growing company3+ years healthcare experiencePreferred experience: 4+ years operating in a Product Manager role (or similar)MA / MBA in any of the above fieldsAn Experienced Leader: You feel comfortable driving strategic and tactical product decisions across a broad range of stakeholders. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. Additionally, you will bring a creative eye to our team by working alongside our UX team to design high quality, intuitive products for our end usersProduct Launch: You will define and project manage the launch of new products to our users. From emails to formal presentations, you tailor your messaging to the appropriate audience to ensure complete understanding.Effective Multitasker: You are able to efficiently context switch between multiple projects allowing you to take on several initiatives concurrently. You are passionate about helping others to succeed and feel comfortable providing feedback to team members.Highly Collaborative: You work well with cross-functional stakeholders at the most senior levels. Through both external investigation and internal collaboration, the information you gather will ensure the products you design exceed user expectations.Product Requirements & Design: You will partner with cross-functional team members to collect and document detailed product requirements. You leverage your understanding of business needs to prioritize your daily work for impact with limited oversight.User Centric: You put yourself in the shoes of users in order to design products that meet their needs while solving the business problem. For each project, you are responsible for managing each step of the product management process directly or through your team to ensure a successful outcome.Product / User Research: You will employ multiple mechanisms for conducting product research to inform requirements and design.
Behavioral Health Specialist - Licensed Clinical Social Worker
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 10, 2023
Paid vacation/sick time, retirement options, as well as health, vision and dental benefits Brand new, beautiful working environment High levels of responsibility and rapid advancement Supportive and fun culture Opportunity to be at the forefront of a revolution in healthcare Oak Street Health is an equal opportunity employer. Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including: The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare. Experience with assessment and treatment planning for common mental health and/or substance use disorders Working knowledge of differential diagnosis of common mental health and/or substance use disorders Working knowledge of evidence-based psychosocial treatments for common mental health disorders Familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation) Proficient PC skills US work authorization Experience working in senior assisted living, nursing, or supportive living buildings, is a plus Access to reliable transportation, as this person will need to work in various centers Someone who embodies being "Oaky". The Behavioral Health Social Worker will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. Responsibilities Collaborate with the primary care teams to identify appropriate patients to refer into the Oak Street Behavioral Health program Screen and assess patients for common mental health and substance use disorders Develop care plans and provide or facilitate referrals to Oak Street's psychiatric consultant and/or external resources Provide short-term counseling and evidence-based treatments Coordinate care with Oak Street's psychiatric consultant, including warm hand offs for telehealth visits and collaboration on care plans Develop relationships with primary care teams and consistently communicate changes in behavioral health care plans Accurate and timely documentation of patient encounters and counseling sessions in Oak Street's electronic medical record Participate in regional and organizational efforts to advance Oak Street's Behavioral Health program through workshops, feedback sessions and surveys Other duties, as assigned What we're looking for We're looking for motivated, experienced licensed clinical social workers with: A problem-solving orientation and a flexible and positive attitude Demonstrated ability to collaborate effectively in a team setting Experience and passion for working with behavioral health conditions Enthusiasm for working with older adults Comfort supporting patients with co-occurring behavioral health and substance abuse issues Experience with screening for common mental health and/or substance use disorders. S/he is responsible for coordinating and supporting behavioral healthcare for our patients, in collaboration with Care Teams and a psychiatric consultant. For more information, visit http://www.oakstreethealth.com .Role Description The Behavioral Health Specialist is a key resource for Care Teams across a group of centers. What it means to be OAKY: Creating an unmatched patient experience Driving clinical excellence Taking ownership and driving for results Being scrappy Radiating positive energy Assuming good intentions Why Oak Street? The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services.
Digital CRM, Sr. Associate
Company: Oak Street Health
Location: Chicago, IL
Posted Aug 08, 2023
This role will partner cross-functionally to create patient prospect journeys, digital assets, and campaigns supporting our on-going lead generation, nurture, and engagement programs.Core Responsibilities:Lead strategy, program development, and execution of targeted, personalized digital CRM campaigns to qualify, nurture, and convert prospects while creating a best-in-class experiencePlan and execute prospect engagement/nurture campaigns, including audience creation, asset development, journey design and implementation, reporting, and continual optimizationDesign, develop, and deploy digital assets (emails, SMS, forms, landing pages, programs, campaigns, etc.) Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. Experience with Twilio preferred)Well-rounded marketer with experience creating and executing data driven prospect generation and nurture programs in email, SMS, and direct mailPassion for creating prospect marketing campaigns driving high conversion ratesExperience working with Digital Marketing / Advertising teams to understand lead generation programs and how lead attributes and sources can be used to create prospect nurture segments and programsFamiliar with inbound/outbound lead generation, lead scoring, and routing strategiesProficiency with HTML and CSSKnowledge of data privacy laws including CAN-SPAM, CCPA, HIPAAUnderstanding of email and campaign performance and operational metrics (open rate, bounce rate, unsubscribes, A/B testing, control group testing, conversions, etc)Strong project management and communication skills. Associate to plan, execute and optimize email marketing, marketing automation, SMS, and CRM campaigns in our Marketing Automation Platform (Eloqua). within the Marketing Automation Platform (Eloqua)Monitor email deliverability, SMS deliverability, and campaign performance to proactively identify and troubleshoot operational issuesDevelop operational and performance reporting to inform stakeholders, generate insights, and recommend lead conversion and campaign optimizationsExecute A/B and multivariate testing strategies to continually improve campaign, landing page, and email performance.Develop, launch, and evaluate pilot programs to support development of new capabilities and prospect experiencesIdentify opportunities to implement advanced CRM, testing, and email marketing techniques, including dynamic content, triggered messaging, and personalizationPartner with the Digital Marketing and Paid Advertising team to understand patient lead generation programs and create custom journeys that optimize conversion by lead sourceMaintain digital engagement data for creation of lead retargeting audiencesTake the lead in collaborating and working with internal stakeholders and third-parties on new patient CRM marketing programs from inception through executionOther duties as assignedWhat are we looking for?6+ years marketing experienceExperience developing highly effective multi-channel CRM campaigns in a Marketing Automation Platform (Eloqua (preferred), Marketo, Pardot, Hubspot)Experience in creating and managing SMS marketing programs. With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. Proficiency with Asana preferredSomeone who embodies being "Oaky"US work authorizationWhat does being "Oaky" look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing relentlessly determined Why Oak Street Health? Role Description:Oak Street Health is seeking a full-time Digital CRM Sr.
Multi-Unit Assistant General Manager
Company: Blank Street
Location: New York City, NY
Posted Aug 08, 2023
This range may be modified in the future.Medical, Dental, and Vision coverage Paid sick time Paid Time off + company holidays Bonus program A whole lot of Blank Street swag & coffee Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. Lastly, you will be hungry to lead your neighborhood to sales victory, supporting your in-store teams to deliver on sales goals and AOV targets. You will be comfortable ensuring the stores’ environment is in the best shape, working closely with our in house maintenance teams. You will live and breath LMS compliance and look for ways to improve company processes, always considering efficiencies and operational excellence. This role reports to the neighborhood's General Manager.Our ValuesMagic is in the Details: in everything we do we value attention to detail, going the extra mile & thinking about everything that makes a moment meaningfulMove as One: We look for inclusive and respectful team members who strive to be the best team player & who over-communicates to ensure understanding“My House is your House” Hospitality: We look for individuals who welcome guests into the cafe the same way they would invite in a friend, who are obsessed with presentation, making sure our cafes are always clean and welcoming & who provide stellar service, even when things are busy or stressfulWhat you'll own:People - Deeply care for and coach your teammatesSupport your GM and our Training Team to help train new employees to succeed at Blank Street using our world-class LMS and progression pathways, developing the talent of the futureEnsure your teams are arriving on time and and attendance issues are supported and explored to support business needsDevelopment of your teams in a timely manner, ensuring coffee accreditation are handled on time in line with company standardsFinding creative ways to build and foster a local team culture that is unique to your neighborhood, keeping teams motivated and engagedMaintaining the very best eNPS scores across your neighborhoods and addressing any team moral issues in real time in a personal way to ensure the best industry retention levelsProduct - Execute our product flawlesslyHave a thorough understanding of what makes Blank Street’s products unique and differentiated with the ability to communicate it to customers and teammatesMaintain coffee quality standards across your store and assist coffee trainers in ensuring recipes are up to datePhysical Space - Ensure true operational and brand excellenceBe ahead of adverse weather planning, according to company policiesEnsuring pest control services are followed up and any issues are mitigated to support the Store Leaders in achieving the A grades they deserveSupporting your Store Leaders to take care of any maintenance issues as quickly as possible so they can have the tools and environment they need to succeed day to dayPerformance - Be the best at what you doBe a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same visionUphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning and feedback to improveWhat you'll bringNew York City Food protection certificate (DOH card)Multi-unit experience is a plus4+ years’ experience in a customer service leadership positionLove for coffee and customer serviceExperience working in a unionized environment is a plusStrong knowledge of specialty coffee, espresso and equipment is a mustStrong decision making and multi-taking skillsStrong interpersonal communication skillsAvailability Requirements:Full Time: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)Perks:$62,500 annual salaryBlank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Details will be discussed during the interview process. You will set the tone for your own neighborhoods culture, finding ways to keep people feeling engaged and excited to be part of a fast growing business.