Jobs at commercetools
353 open positions
Senior Reals Account Manager
Company: commercetools
Location: Raleigh-Durham, NC
Posted Feb 27, 2024
<p>At commercetools we are<p> <p><strong>Engaged<strong> We didnt become the fastest growing highest ever valued SaaS software company in digital commerce with nearly 100 yearoveryear growth by sitting on the sidelines<p> <p><strong>Inspired<strong> We continually explore whats possible As the founder of the headless commerce concept the leader in true composable commerce and the visionaries behind MACH® our patented tech has radically disrupted the world of enterprise ecommerce software And we are just getting started<p> <p><strong>Valued<strong> Intelligent resilient passionate individuals hailing from over 50 countries across the globe speaking over 43 languages and collectively embracing diversity encouraging inclusion and fostering a culture of care<p> <p><br ><p><p><strong>The Opportunity<strong><p> <p>Reporting directly to the Global Head of Renewals our Sr Renewals Account Manager will manage the renewal lifecycle and generate crosssell and upsell strategies in the assigned accounts within your region In this highly visible role you will use your sales skills financial analysis and contract execution excellence to contribute towards critical company goals <p> <p>Given that customer retention and expansion are the lifeblood of any SaaS business your work will be critical to ensuring commercetools continues to achieve its growth targets <p> <p><strong><em> Please note We can only consider applicants located within a commutable distance to Durham NC USA as this is a hybrid role<em><strong><p> <p><strong><em><br ><em><strong><strong>Your Mission<strong><p> <ul><li>Proactively develop customer retention strategies in your renewal accounts to meet or exceed your renewal targets<li> <li>Develop and maintain renewal pipeline and forecast for your assigned territory<li> <li>Create and execute upsell and crosssell strategies independently or in conjunction with Sales<li> <li>Identify and report on risks to renewals and work with crossfunctional teams to keep churn to a minimum<li> <li>Be flexible commercetools is a global business and renewals will occasionally be assigned outside of your home timezone<li> <li>Coordinate with Customer Success Legal and Sales to analyze customerspecific utilization determine appropriate new agreement terms and generate contractual materials<li> <li>Engage directly with customers escorting them throughout their renewal lifecycle while promoting commercetools value as we align on new agreement terms<li> <li>Provide regular renewal and new revenue potential feedback to leadership<li> <ul><p><strong>What you need to succeed<strong><p> <ul><li>5+ years of professional experience in a Sales or Renewals Representative Account Executive role or similar with renewal responsibilities at a fastgrowing software company<li> <li>Comfortable navigating legal agreements and associating product metrics with contractual terms<li> <li>Strong analytical skills and excellent attention to detail<li> <li>Proven time and processmanagement skills<li> <li>Experience driving multiple timesensitive engagements simultaneously<li> <li>Exceptional internal coordination and customer communication skills<li> <li>Autonomous proactive way of working and ability to work in a team<li> <ul><p><strong>Nice to have<strong><p> <ul><li>Experience developing andor enhancing efficient processes <li> <li>NonEnglish language skills<li> <ul><p><br ><p><p><strong><em>We care about your Growth and Wellbeing<em><strong><p> <p><strong>☀️ Remote Work <strong>Up to 60 daysyear from a country different from your base country <p> <p><strong>💻 Open Learning amp Development Budget<strong><p> <p>📚 <strong>ct Academy <strong>Regular internal training sessions<p> <p>🙌 <strong>Our Benefits <strong>Check them out <em>here<em><p> <p>⌚️ <strong>Flexibility<strong> Morning person or night owl We believe in outcome and motivated staff<p> <p>🚀 <strong>Mindset amp Growth <strong>A diverse creative workspace with an international culture amp learning environment<p> <p><br ><p><p><strong><em>For USbased roles<em><strong><p> <p><strong>🩺 WellBeing <strong>100 employercovered medical dental and vision insurance for staff and dependents<p> <p>🌴 <strong>WorkLife Balance<strong> Generous time off for personal time vacation parental leave holidays wellbeing bereavement and volunteering<p> <p>💰 <strong>Prepare For Your Future <strong>401k with company match<p> <p>👐 <strong>Get Involved<strong> Opportunities to join our Happiness Committee Engage the Change DEI organization Culture Committee fitness challenges artistic channels and more<p> <p><br ><p><p>💪 <strong>Our differences make us stronger <strong><p> <p>We believe that our diversity makes us a stronger team We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes us better<p> <p>At commercetools we are proud to be an equal opportunity workplace We are focused on fair hiring practices regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We also consider qualified applicants regardless of criminal histories consistent with legal requirements<p> <p><br ><p><p><strong><em>Are you ready Come grow with us<em><strong><p> <p>🔍 Are you looking for something else Check out our Career Page and our Website for more information<p> <p><br ><br ><br ><p><div> <div> <p>US Pay Range <p> <p><span>$115000<span><span><span><span>$125000 USD<span><p> <div> <div>
Global Campaign Manager
Company: commercetools
Location: New York City, NY
Posted May 08, 2024
commercetools is a rapidly growing, high-tech SaaS company seeking a revenue-centric Integrated Campaign Manager. The role involves creating, executing, and managing global marketing campaigns to reach new markets and build pipeline. The ideal candidate should have 3+ years of experience in campaign management or demand generation, proficiency in Hubspot and Salesforce, and strong project management skills. The company offers a competitive compensation package, workation benefits, open learning and development budget, and a diverse, international work environment.
Technical Writer - Frontend Documentation (m/f/x)
Company: commercetools
Location: Other US Location
Posted May 07, 2024
commercetools is seeking a Technical Writer with a strong technical background to join their Documentation team. The company, known for its rapid growth and innovative approach, offers a cloud-based, API-first commerce platform with incredible features. The successful candidate will conceptualize, structure, and craft clear technical documentation, collaborate with various teams, and ensure high-quality content. commercetools values diversity, offers remote work opportunities, and provides extensive learning and development resources.
Information Security Consultant (m/f/x)
Company: commercetools
Location: Other US Location
Posted May 02, 2024
<p>At commercetools we are<p> <p><strong>Engaged<strong> We didnt become the fastest growing highest ever valued SaaS software company in digital commerce with nearly 100 yearoveryear growth by sitting on the sidelines<p> <p><strong>Inspired<strong> We continually explore whats possible As the founder of the headless commerce concept the leader in true composable commerce and the visionaries behind MACH® our patented tech has radically disrupted the world of enterprise ecommerce software And we are just getting started<p> <p><strong>Valued<strong> Intelligent resilient passionate individuals hailing from over 50 countries across the globe speaking over 43 languages and collectively embracing diversity encouraging inclusion and fostering a culture of care<p> <p><br ><p><p><strong><span>The Opportunity<span><strong><p> <p>In our dynamic and growing company information and data security is a very important topic for both our customers and for commercetools As our Information Security Consultant you will use your innovative mindset to raise our ISMS to the next level and evolve our high information security standards and processes If you enjoy implementing further standards in regards to risk management apply now<p> <p>This is a hybrid role located in either our Berlin or Munich office with at least one day per week in the office required<p> <p><br ><p><p><strong><span>Your Mission<span><strong><p> <ul><li>Ensure information security and data protection within commercetools business units<li> <li>Maintain our Information Security Management System ISMS security documents procedures guidelines awareness training and measures in the area information security<li> <li>Support business units in conducting security assessments and other security topics<li> <li>Check assets and evaluate risks related to those assets<li> <li>Work directly with the business units and their stakeholders to support risk assessment and risk management processes<li> <li>Maintain and evolve our security and compliance solution OneTrust<li> <li>Support internal and external audits<li> <li>Assist our business units to keep our ISMS up to date<li> <ul><p><br ><p><p><strong><span>What you need to succeed<span><strong><p> <ul><li>2+ years professional experience and strong affinity to the areas of information security and IT<li> <li>Knowledge and good understanding of ISO 27001<li> <li>Experience in either implementing or maintaining an ISMS <li> <li>Deep understanding of complex IT environments IT processes and systems<li> <li>Willingness to learn additional information security standards and requirements like SOC2 NIST HDS HIPAA etc<li> <li>Ability to familiarize yourself with technical and legal topics of information security<li> <li>Motivation flexibility and an analytical approach<li> <li>Fluent English language skills<li> <ul><p><strong>Nice to have<strong><p> <ul><li>The successful completion of a degree in the field of information security computer science economics or law or relevant experience plus certifications<li> <li>Familiarity with Atlassian Confluence Jira<li> <li>Experience with OneTrust or other closely related GRC tools<li> <li>Previous experience working in an ecommerce or SaaS company<li> <li>German language skills<li> <ul><p><br ><p><p><strong><em>We care about your Growth and Wellbeing<em><strong><p> <p><strong datastringifytype=bold>💰 Competitive compensation package <strong>Generous compensation structure consisting of salary competitive stock option package various benefits and perks<p> <p><strong>☀️ Remote Work <strong>U<span>p to 60 daysyear from a country different from your base country <span><p> <p><strong>💻 Open Learning amp Development Budget<strong><p> <p><span>📚 <strong>ct<strong><span><strong> Academy <strong><span>Regular internal training sessions<span><p> <p><span>🙌 <strong>Our Benefits <strong>Check them out<em> <em><em>here<em><span><p> <p><span>⌚️ <span><strong>Flexibility<strong><span> Morning person or night owl We believe in outcome and motivated employees<span><p> <p><span>🚀 <strong>Mindset amp Growth <strong>A diverse workspace with an open international culture amp learning environment<span><p> <p><br ><p><p><span><em><strong>Are you ready Come grow with us<strong><em><span><p> <p><b><strong><strong>🔍<strong><strong> Are you looking for something else <strong><strong><span>Check out our<span><strong> Career Page <strong><span>and our <span><strong>Website <strong><span>for more information<span><b> <p><p><em><span>We are all different and that is what makes us stronger We hire great people from a <strong>wide variety of backgrounds<strong> not just because its the right thing to do but because it makes our company better<span><em><p> <p><em><span>commercetools celebrates being a <span><em><strong><em>diverse environment <em><strong><em><span>and is proud to be an <span><em><strong><em>equal <em><strong><strong><em>opportunities <em><strong><strong><em>employer<em><strong><em><span> If your professional profile aligns with our specific hiring requirements and company culture then we encourage you to apply We will assess <span><em><strong><em>your competencies future potential approach<em><strong><em><span> to learning and selfdevelopment and passion and not your age color national origin religion gender gender identity or expression sexual orientation familial status genetics or disability<span><em><p> <p><br ><p>
Support Engineer (m/f/x)
Company: commercetools
Location: Other US Location
Posted May 10, 2024
commercetools is a rapidly growing, high-valued SaaS software company in digital commerce, known for its innovative headless commerce concept and composable commerce leadership. The company values diversity and inclusion, with employees from over 50 countries. The Support Engineer role involves resolving customer issues, collaborating with internal teams, and continuously improving service quality. The ideal candidate should have excellent English skills, technical support experience, and proficiency in ReactJS and JSON. The company offers competitive compensation, workation benefits, and a flexible work environment.
Global Campaign Manager
Company: commercetools
Location: Raleigh-Durham, NC
Posted May 08, 2024
commercetools is seeking a revenue-centric Integrated Campaign Manager with seasoned skills in inbound and outbound marketing. The role involves creating, executing, and managing global programs to reach new markets and build pipeline for the BDR and Sales organization. The ideal candidate should have 3+ years of experience in campaign management or demand generation in a high-tech B2B organization, preferably cloud-based software. They should be proficient in Hubspot and Salesforce, and have experience with marketing channels such as paid media, email, web, and SEO. The company offers a competitive compensation package, workation, open learning and development budget, ct Academy, and a flexible work environment. They value diversity and inclusion, and are committed to fair hiring practices.
Senior Front End Engineering - Starters Team
Company: commercetools
Location: Other US Location
Posted May 02, 2024
<p>At commercetools we are<p> <p><strong>Engaged<strong> We didnt become the fastest growing highest ever valued SaaS software company in digital commerce with nearly 100 yearoveryear growth by sitting on the sidelines<p> <p><strong>Inspired<strong> We continually explore whats possible As the founder of the headless commerce concept the leader in true composable commerce and the visionaries behind MACH® our patented tech has radically disrupted the world of enterprise ecommerce software And we are just getting started<p> <p><strong>Valued<strong> Intelligent resilient passionate individuals hailing from over 50 countries across the globe speaking over 43 languages and collectively embracing diversity encouraging inclusion and fostering a culture of care<p> <p><br ><p><p><strong><span>The Opportunity<span><strong><p> <p>We are searching for a Senior Front End Engineer to join our starters team which focuses on developing fully functional ecommerce Nextjsbased web stores Our codebase is used as a reference and a golden standard by our customers engineering teams who modify and expand it into their own custom solutions We focus on flawless performance that translates into an excellent Lighthouse score adherence to best engineering practices and coding conventions scalability and developer experience our code is used by others <p> <p><strong><span>Your Mission<span><strong><p> <ul><li>Use the latest version of Nextjs to build the frontend part of fully functional web stores<li> <li>Collaborate with the product team continuously find ways to improve the developer experience both for yourself and our customers<li> <li>Maintain high standards of code quality<li> <li>Keep the application welltested selfdocumenting and stable<li> <li>Maintain projects with the latest engineering practices and ecosystem trends<li> <li>Work crossfunctionally with technical writers keep the public documentation uptodate<li> <ul><p><strong><span>What you need to succeed<span><strong><p> <ul><li>Thorough knowledge of TypeScriptJavaScript React and Nextjs<li> <li>Thorough understanding of CSS SASS and web design<li> <li>Experience with RESTful and GraphQL APIs<li> <li>Experience writing maintainable and adaptable frontend code<li> <li>The will to help to maintain the foundation of any JavaScriptTypeScript project library updates JavaScript build tools webpack and babel etc<li> <ul><p><br ><p><p><strong>Tech at commercetools<strong><p> <p><em>We Are Open Source And Innovative By Design<em><p> <p><span>🚀 We make <em>rapid progress<em> by being <em>early adopters<em> of React Scala and GraphQL<span><p> <p><span>📋 We <em>share amp contribute<em> to the open source community httpsgithubcomsangriagraphql<span><p> <p><span>⚙️ We <em> Automation and Machine Learning <em><span><p> <p><br ><p><p><strong><em>We care about your Growth and Wellbeing<em><strong><p> <p><strong datastringifytype=bold>💰 Competitive compensation package <strong>Generous compensation structure consisting of salary competitive stock option package various benefits and perks<p> <p><strong>☀️ Workation <strong>U<span>p to 60 daysyear from a country different from your base country <span><p> <p><strong>💻 Open Learning amp Development Budget<strong><p> <p><span>📚 <strong>ct<strong><span><strong> Academy <strong><span>Regular internal training sessions<span><p> <p><span>⌚️ <span><strong>Flexibility<strong><span> Morning person or night owl We believe in outcome and motivated employees<span><p> <p><span>🚀 <strong>Mindset amp Growth <strong>A diverse creative workspace with an international culture amp learning environment<span><p> <p><br ><p><p><span><em><strong>Are you ready Come grow with us<strong><em><span><p> <p>🔍 Are you looking for something else <span>Check out our<span> Career Page <span>and our <span>Website <span>for more information<span><p> <p><br ><p><p><em><span>We are all different and that is what makes us stronger We hire great people from a <strong>wide variety of backgrounds<strong> not just because its the right thing to do but because it makes our company better<span><em><p> <p><em><span>commercetools celebrates being a <span><em><strong><em>diverse environment <em><strong><em><span>and is proud to be an <span><em><strong><em>equal <em><strong><strong><em>opportunities <em><strong><strong><em>employer<em><strong><em><span> If your professional profile aligns with our specific hiring requirements and company culture then we encourage you to apply We will assess <span><em><strong><em>your competencies future potential approach<em><strong><em><span> to learning and selfdevelopment and passion and not your age color national origin religion gender gender identity or expression sexual orientation familial status genetics or disability<span><em><p> <p><br ><br ><p>
Sales Operations Manager, EMEA & APAC
Company: commercetools
Location: Other US Location
Posted May 02, 2024
<p>At commercetools we are<p> <p><strong>Engaged<strong> We didnt become the fastest growing highest ever valued SaaS software company in digital commerce with nearly 100 yearoveryear growth by sitting on the sidelines<p> <p><strong>Inspired<strong> We continually explore whats possible As the founder of the headless commerce concept the leader in true composable commerce and the visionaries behind MACH® our patented tech has radically disrupted the world of enterprise ecommerce software And we are just getting started<p> <p><strong>Valued<strong> Intelligent resilient passionate individuals hailing from over 50 countries across the globe speaking over 43 languages and collectively embracing diversity encouraging inclusion and fostering a culture of care<p> <p><br ><p><p><strong><span>The Opportunity<span><strong><p> <p>Reporting to the Director of Sales Operations our Sales Operations Manager will act as a Business Partner to the VPs of Sales in EMEA and APAC and the broader sales leadership teams in those regions and provide assistance to the local Sales team and stakeholders while adhering to and enhancing corporate policies programs and systems <p> <p>As the Sales Operations Manager your mission is to connect people processes and data Our ideal candidate thinks two steps ahead is a true team player keen to support deals to closure and can work under pressure without losing sight of the details and corporate guidelines<p> <p><br ><p><p><strong><span>Your Mission<span><strong><p> <ul><li>Serve as a trusted advisor and advocate for the EMEA and APAC Sales teams on sales forecasting reporting data and slides gotomarket planning sales incentives and onboarding<li> <li>Support the Director of Sales Operations and collaborate with internal teams and stakeholders to guide process improvements pertaining to account planning the sales funnel reporting and sales training<li> <li>Continuously improve Salesforcecom data quality tackle data conflicts and identify reporting issues gaps in processes and drive timely resolution<li> <li>Prepare adhoc analysis and contribute to GoToMarket activities territory planning quota setting account segmentation and sales compensation schemes<li> <li>Ensure forward deal momentum troubleshoot escalate and resolve any issues<li> <li>Proactively assess and advise the Sales Leadership team on areas of opportunity within their region where focus may be required and consult on the best approach to identified areas<li> <ul><p><br ><p><p><strong><span>What you need to succeed<span><strong><p> <ul><li>5+ years of sales operations experience preferably with a scaleup technology company selling solutions and services in a recurring revenue business model<li> <li>Salesforcecom experience specifically with creating reports and dashboards championing data quality and opportunity hygiene<li> <li>Experience with the Google Suite line of products<li> <li>Organized detailoriented motivated and persistent with excellent diplomatic and persuasion skills<li> <li>Customer service focus including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment<li> <li>Ability to work quickly and efficiently under changing conditions and timelines<li> <ul><p><strong>Nice to have<strong><p> <ul><li>Experience with DocuSign andor MS Excel<li> <li>Bachelors degree in Business Administration Finance Economics Computer Science or a related field<li> <ul><p><br ><p><p><strong><em>We care about your Growth and Wellbeing<em><strong><p> <p><strong datastringifytype=bold>💰 Competitive compensation package <strong>Generous compensation structure consisting of salary competitive stock option package various benefits and perks<p> <p><strong>☀️ Workation <strong>U<span>p to 60 daysyear from a country different from your base country <span><p> <p><strong>💻 Open Learning amp Development Budget<strong><p> <p><span>📚 <strong>ct<strong><span><strong> Academy <strong><span>Regular internal training sessions<span><p> <p><span>🙌 <strong>Our Benefits <strong>Check them out<em> <em><em>here<em><span><p> <p><span>⌚️ <span><strong>Flexibility<strong><span> Morning person or night owl We believe in outcome and motivated employees<span><p> <p><span>🚀 <strong>Mindset amp Growth <strong>A diverse workspace with an open international culture amp learning environment<span><p> <p><br ><p><p><span><em><strong>Are you ready Come grow with us<strong><em><span><p> <p><b><strong><strong>🔍<strong><strong> Are you looking for something else <strong><strong><span>Check out our<span><strong> Career Page <strong><span>and our <span><strong>Website <strong><span>for more information<span><b> <p><p><em><span>We are all different and that is what makes us stronger We hire great people from a <strong>wide variety of backgrounds<strong> not just because its the right thing to do but because it makes our company better<span><em><p> <p><em><span>commercetools celebrates being a <span><em><strong><em>diverse environment <em><strong><em><span>and is proud to be an <span><em><strong><em>equal <em><strong><strong><em>opportunities <em><strong><strong><em>employer<em><strong><em><span> If your professional profile aligns with our specific hiring requirements and company culture then we encourage you to apply We will assess <span><em><strong><em>your competencies future potential approach<em><strong><em><span> to learning and selfdevelopment and passion and not your age color national origin religion gender gender identity or expression sexual orientation familial status genetics or disability<span><em><p> <p><br ><p>
Director, Sales Operations
Company: commercetools
Location: Other US Location
Posted May 17, 2024
commercetools is seeking a Director of Sales Operations to lead their global team, ensuring operational excellence and high performance. The role involves overseeing sales forecasting, establishing scalable processes, collaborating with cross-functional teams, and analyzing sales data. The company offers a competitive compensation package, workation benefits, open learning opportunities, and a flexible work environment. They value diversity and are committed to equal opportunity hiring practices.
Data Analyst (m/f/x)
Company: commercetools
Location: Other US Location
Posted May 18, 2024
commercetools is seeking an experienced Data Analyst to design and implement a BI solution using Tableau. The role involves creating new dashboards and reports, supporting Data Engineers, and collaborating with team members. The company values drive results, cultivate belonging, champion customers, and adapt boldly. They offer a competitive compensation package, workation benefits, and a flexible work environment. commercetools is committed to diversity and equal opportunities.
Director, Sales Operations
Company: commercetools
Location: Raleigh-Durham, NC
Posted May 17, 2024
The company is looking for a Director of Sales Operations to lead their global Sales Operations Team. The role involves overseeing sales forecasting, establishing scalable processes, and working closely with sales leadership to define key performance metrics. The company offers a competitive compensation package, flexible work arrangements, and a diverse and creative workspace.
Senior Scala Engineer (m/f/x)
Company: commercetools
Location: Other US Location
Posted May 17, 2024
commercetools is a fast-growing, high-valued SaaS software company in digital commerce, offering a remote, agile, and international work environment. They are seeking experienced Backend Engineers with Scala expertise to design and implement their PaaS eCommerce backend, develop APIs, and contribute to the team's roadmap. The company values diversity, innovation, and continuous learning, offering remote work, learning budget, and flexible hours. They are committed to being an equal opportunities employer.