Jobs at commercetools
353 open positions
Senior Customer Success Manager
Company: commercetools
Location: Raleigh-Durham, NC
Posted Feb 23, 2024
Commercetools, a leading SaaS software company in digital commerce, is seeking a Customer Success representative in Durham, NC. The role involves nurturing customer relationships, positioning the company as a trusted partner, and contributing to the growth of the Customer Success practice. The ideal candidate should have 5+ years of experience in technical consulting, training, or pre-sales, with a deep understanding of product value and B2B contracts. The company offers a competitive compensation package, remote work opportunities, and a supportive work environment with a focus on diversity and inclusion.
Mid-Market Account Executive
Company: commercetools
Location: Remote
Posted Nov 11, 2023
commercetools is seeking a Mid-Market Account Executive to join their top-notch sales team. The role involves selling their innovative API-based commerce platform to large B2B and B2C customers in North America. The ideal candidate should have 3+ years in commerce, SaaS, or related direct application sales, excellent communication skills, and a consultative approach. The company offers a competitive compensation package, remote work opportunities, and a diverse, international culture.
Business Development Representative (BDR)
Company: commercetools
Location: Raleigh-Durham, NC
Posted Nov 07, 2023
Commercetools is a rapidly growing, high-value SaaS software company in digital commerce, seeking a Business Development Representative. The role involves qualifying leads, contacting potential clients, and presenting the company to prospective clients. The company offers a competitive compensation package, remote work opportunities, and a supportive work environment. They value diversity and inclusion, and are committed to fair hiring practices.
Enterprise Account Executive - East
Company: commercetools
Location: Remote
Posted Nov 11, 2023
commercetools is a fast-growing, high-valued SaaS company specializing in digital commerce. They are seeking an experienced Enterprise AE to sell their API-based commerce platform to B2B and B2C Enterprise and Upper Mid-Market customers in the East Coast of North America. The role involves prospecting, qualifying, and developing a sales pipeline, communicating the value of their solutions to C-level executives, and creating a strategic plan to meet revenue objectives. The company offers a competitive compensation package, remote work opportunities, and a focus on employee growth and well-being.
Sales Operations Manager, Americas
Company: commercetools
Location: Remote
Posted Dec 01, 2023
We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We're a dog friendly office Kombucha on tap, coffee, tea, snacks, and catered lunches Semi-monthly team events Need a break? At commercetools, we are proud to be an equal opportunity workplace. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We believe in outcome and motivated employees 🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment For US-based roles 🩺 Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more! We have foosball, darts, ping pong, and a golf putting simulator Combination of individual work spaces and cozy meeting rooms We believe that our diversity makes us a stronger team. As the Sales Operations Manager, your mission is to connect people, processes, and data. Your Mission: Serve as a trusted advisor and advocate for the Americas Sales team on sales forecasting, reporting (data and slides), go-to-market planning, sales incentives, and onboarding Support the Director of Sales Operations and collaborate with internal teams and stakeholders to guide process improvements pertaining to account planning, the sales funnel, reporting, and sales training Continuously improve Salesforce.com data quality, tackle data conflicts, and identify reporting issues, gaps in processes, and drive timely resolution Prepare ad-hoc analysis and contribute to Go-To-Market activities (territory planning, quota setting, account segmentation) and sales compensation schemes Ensure forward deal momentum; troubleshoot, escalate, and resolve any issues Proactively assess and advise the Sales Leadership team on areas of opportunity within their region, where focus may be required, and consult on the best approach to identified areas What you need to succeed: 5+ years of sales operations experience, preferably with a scale-up technology company selling solutions and services in a recurring revenue business model Salesforce.com experience (Lightning Version preferred), specifically with creating reports and dashboards, championing data quality, and opportunity hygiene Experience with the Google Suite line of products Organized, detail-oriented, motivated, and persistent with excellent diplomatic and persuasion skills Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment Ability to work quickly and efficiently under changing conditions and timelines Nice to have: Experience with DocuSign and/or MS Excel Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field We care about your Growth and Well-being 💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks ☀️ Remote Work: Up to 60 days/year from a country different from your base country 💻 Open Learning & Development Budget 📚 ct Academy: Regular internal training sessions 🙌 Our Benefits: Check them out here ⌚️ Flexibility: Morning person or night owl? Our Sales Operations Manager must be based in the Durham, North Carolina area. Valued: Intelligent, resilient, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of care.
Senior Sales Operations Manager, Americas
Company: commercetools
Location: Raleigh-Durham, NC
Posted Dec 01, 2023
We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We're a dog friendly office Kombucha on tap, coffee, tea, snacks, and catered lunches Semi-monthly team events Need a break? At commercetools, we are proud to be an equal opportunity workplace. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We believe in outcome and motivated employees 🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment For US-based roles 🩺 Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more! We have foosball, darts, ping pong, and a golf putting simulator Combination of individual work spaces and cozy meeting rooms We believe that our diversity makes us a stronger team. As the Sales Operations Manager, your mission is to connect people, processes, and data. Your Mission: Serve as a trusted advisor and advocate for the Americas Sales team on sales forecasting, reporting (data and slides), go-to-market planning, sales incentives, and onboarding Support the Director of Sales Operations and collaborate with internal teams and stakeholders to guide process improvements pertaining to account planning, the sales funnel, reporting, and sales training Continuously improve Salesforce.com data quality, tackle data conflicts, and identify reporting issues, gaps in processes, and drive timely resolution Prepare ad-hoc analysis and contribute to Go-To-Market activities (territory planning, quota setting, account segmentation) and sales compensation schemes Ensure forward deal momentum; troubleshoot, escalate, and resolve any issues Proactively assess and advise the Sales Leadership team on areas of opportunity within their region, where focus may be required, and consult on the best approach to identified areas What you need to succeed: 5+ years of sales operations experience, preferably with a scale-up technology company selling solutions and services in a recurring revenue business model Salesforce.com experience (Lightning Version preferred), specifically with creating reports and dashboards, championing data quality, and opportunity hygiene Experience with the Google Suite line of products Organized, detail-oriented, motivated, and persistent with excellent diplomatic and persuasion skills Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment Ability to work quickly and efficiently under changing conditions and timelines Nice to have: Experience with DocuSign and/or MS Excel Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field We care about your Growth and Well-being 💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks ☀️ Remote Work: Up to 60 days/year from a country different from your base country 💻 Open Learning & Development Budget 📚 ct Academy: Regular internal training sessions 🙌 Our Benefits: Check them out here ⌚️ Flexibility: Morning person or night owl? Our Sales Operations Manager must be based in the Durham, North Carolina area. Valued: Intelligent, resilient, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of care.
Senior Implementation Success Manager (US)
Company: commercetools
Location: Raleigh-Durham, NC
Posted Feb 24, 2024
commercetools is seeking a Customer Success professional with deep technical experience and excellent communication skills. The role involves guiding customers through the implementation of composable products, advising on future technology and commerce stack development, and ensuring business value realization. The ideal candidate should have at least five years of experience in technical consulting, project management, or solutions architecture, with recent retail or e-commerce experience. The company offers a competitive compensation package, remote work opportunities, and a focus on growth and well-being. commercetools values diversity and is an equal opportunities employer.
Mid-Market Account Executive
Company: commercetools
Location: Remote
Posted Nov 11, 2023
Commercetools is a fast-growing, innovative company that values diversity, inclusion, and employee growth. They are seeking a Mid-Market Account Executive to join their sales team and contribute to their rapid business growth.
Social Media Manager
Company: commercetools
Location: Remote
Posted Dec 12, 2023
We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability. audience growth, engagement, viewership, campaign/content effectiveness, share of voice) With an emphasis on LinkedIn Lives, conduct in-depth evaluation and analysis of current and previous programs to distill actionable insights, give context, and recommendations for future initiatives What You Need To Succeed: 4+ years of social media management experience with a track record of building and executing successful social media campaigns and calendars Previous experience working at a Founder-Led or Personality-Led company, and a startup environment Proficiency in social media/marketing tools and content creation tools, with advanced knowledge of X (formerly Twitter), LinkedIn, Instagram, and YouTube. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. Threads, TikTok, Discord, and Reddit are a plus Strong cultural connectedness with the ability to apply and adopt trends and content for commercetools’ audience across platforms Ability to manage a high volume of projects simultaneously without sacrificing productivity or quality, with impeccable organization skills and attention to detail Experience with moderating, engaging, and cultivating strong advocacy within community social platforms Exceptional writing and copy-editing skills, and a knack for employee storytelling Ability to influence cross-functional teams in positive, collaborative working relationships Understand the social media universe, as it relates to B2B brands, and stay current with trends, language, outlets, and resources to achieve the best performance across all commercetools social platforms Nice To Haves: Multi-languages is a plus, particularly German Exposure to global and remote teams Ability to adapt quickly to changing priorities, pivot quickly, and respond with urgency Positive approach and commitment to collaboration with shared purpose We care about your Growth and Well-being 💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks ☀️ Remote Work: Up to 60 days/year from a country different from your base country 💻 Open Learning & Development Budget 📚 ct Academy: Regular internal training sessions ⌚️ Flexibility: Morning person or night owl? At commercetools, we believe in transparency and are pro-innovation. You will be responsible for crafting our social media strategy, developing content, measuring results, and engaging our community. Set targets and timelines for key brand initiatives and content creation shot lists and production Use a channel-fluent voice and tone that builds enthusiasm and connection to commercetools Encourage and cheer on our most passionate users to amplify their voice and content, fostering community across our channels, including owning the day-to-day execution and management of the LinkedIn presence of our key spokespeople Engage and respond on social media, partnering internally to develop content as needed with Marketing and People teams Measure and report on the program results with a focus on our engagement quality and growth, ensuring data-driven insights turn into actionable tactics early and often Gather, structure, and analyze social media data from owned social platforms, tools (e.g Hootsuite) social media policy changes (e.g algorithmic updates), and external developments (new community management opportunities within Amplify) to derive compelling, real-time insights that drive the optimization of social media campaigns, and informs the achievement of goals (e.g. Valued: Intelligent, resilient, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of care. Your Mission: Create our social media strategy and be a close partner on integrated campaigns across the business Develop and maintain a content and social media-based events calendar, and manage social media content moderation and vendors.
People Business Partner (HRBP)
Company: commercetools
Location: Raleigh-Durham, NC
Posted Nov 17, 2023
commercetools is seeking a People Business Partner to join their team. The role involves aligning HR initiatives with business goals, fostering a positive work environment, and providing HR support to business leaders. The ideal candidate should have 3+ years of HR experience, preferably in the tech industry, and possess strong communication and problem-solving skills. The company values diversity, offers competitive compensation, and promotes a culture of positivity, trust, and learning.
Business Development Associate (Early Career Program)
Company: commercetools
Location: Raleigh-Durham, NC
Posted Nov 07, 2023
commercetools is a rapidly growing, highly valued SaaS company specializing in digital commerce. They are seeking an ambitious individual for a Business Development Associate role, part of their Early Career Program. The role involves supporting senior BDR teams, conducting research, and driving event attendance. The company offers a competitive compensation package, remote work opportunities, and a strong focus on employee growth and well-being.
Enterprise Account Executive - South
Company: commercetools
Location: Remote
Posted Nov 22, 2023
We are focused on fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We believe in outcome and motivated staff 🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment For US-based roles 🩺 Well-Being: 100% employer-covered medical, dental, and vision insurance for staff and dependents 🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering 💰 Prepare For Your Future: 401k with company match 👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more! We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At commercetools, we are proud to be an equal opportunity workplace. Valued: Intelligent, resilient, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of care. Come grow with us! US Pay Range $300,000—$320,000 USD We hire great people from a wide variety of backgrounds - not just because it’s the right thing to do, but because it makes us better. Your Mission: Prospect, qualify, and develop a robust sales pipeline Communicate the value of commercetools’ solutions to C-level executives and other senior enterprise decision-makers Conduct discovery and carry out on the sales process to uncover the needs of large, enterprise companies Develop a strategic plan for your territory to meet monthly, quarterly and annual bookings and revenue objectives Timely and accurate updating of Salesforce.com CRM, forecasts, and pipeline data to ensure the generation of accurate territory and management reports Work with our Partner Team and Partners directly to identify and work on opportunities What you need to succeed: 5+ years in commerce or related direct application sales Excel in both personal drive and collaborative teamwork Have excellent communication (interpersonal and presentation) and closing know-how, and have successfully applied these in previous sales roles Organizational requirements and attention to detail are important, and the aptitude to prioritize in a high-growth environment A self-starter, self-governing, team-oriented, with a structured way of working Good comprehension of sales performance metrics with a sense of urgency to deliver Can develop and grasp convoluted business processes/business models and embodies a consultative approach Very comfortable working up to 100% remotely and able to create an emphatic and meaningful relationship with stakeholders remotely Have experience of Salesforce CRM, Google Suite, and a sales methodology e.g. Check out our Career Page and our Website for more information.