Jobs at Contentful
1,218 open positions
Customer Success Manager
Company: Contentful
Location: Greater Denver Area
Posted Apr 09, 2024
The Customer Success Manager role at Contentful involves working directly with customers to ensure they maximize value from the platform and deliver a stellar customer experience. The role requires building and owning relationships across a full book of business, driving product adoption, and influencing customer health scores. The ideal candidate should have a college degree, 5+ years of experience in a customer-facing role, and excellent communication skills. Contentful offers comprehensive benefits, including health/dental/vision care, paid time off, and a generous parental leave policy. The company is committed to diversity and inclusion, and the role is eligible for equity awards and bonuses.
Senior Sales Engineer
Company: Contentful
Location: New York City, NY
Posted Mar 21, 2024
Contentful is seeking a Senior Solution Engineer to help customers understand the role of content in a modern digital landscape. The role involves working closely with Account Executives, building relationships with customer stakeholders, and becoming a trusted advisor. The ideal candidate should have 3-5 years of solution engineering experience, strong presentation skills, and emotional intelligence. Contentful offers a comprehensive benefits package, including health/dental/vision care, paid time off, parental leave, education budget, fitness budget, and more. The company values diversity and inclusion, and is committed to providing a safe and welcoming environment for all employees.
Director of Community
Company: Contentful
Location: Other US Location
Posted Mar 04, 2024
<p><b><strong>About the opportunity<strong><b> <p><p>Contentful is a cuttingedge composable content platform the pioneer and leader of headless CMS and is committed to revolutionizing digital experiences by giving digital teams the freedom to transform build and deliver content driven experiences We pride ourselves on innovation creativity and a passion for fostering vibrant communities of futureminded digital leaders who are responsible for leading the digital efforts and initiatives of the organization <p> <p>As the digital landscape continues to evolve and new technologies emerge the Head of Digital is responsible for keeping up to date with the latest trends developing digital capabilities and hiring the right skills to stay competitive Contentful is in a unique position to connect and elevate the Heads of Digital Chief Digital Officers CDOs and aspiring CDOs to discuss the rapidly changing nature of digital technology talent and developing skills how employees adapt to the new way of working in an AI world and innovative solutions <p> <p>The Contentful CDO forum is a premier community dedicated to connecting and empowering digital leaders across industries to create knowledge exchange As the Director of Community you will play a pivotal role in developing the strategy for this new forum fostering engagement facilitating connections and driving value for our members If youre passionate about being a catalyst for meaning connections and to create impact for digital innovators to thrive in a collaborative dynamic environment we want to hear from you<p> <p><b><strong>What to expect<strong><b> <p><p>We are seeking a dynamic and experienced Director of Community to lead the growth and development of our vibrant digital leadership community Reporting to the VP of Brand Experience the Director of Community will be responsible for building and nurturing relationships driving engagement and creating valuable experiences for CDOs<p> <p>Community Building<p> <ul><li>Develop and execute a comprehensive community engagement strategy to foster a vibrant and inclusive community<li> <li>Identify and cultivate relationships with key influencers thought leaders and advocates within the community<li> <li>Position the Chief Digital Officer forum as a thought leader in the digital leadership space through active participation in industry events conferences and online discussions<li> <li>Be a strategic thinker with the ability to translate goals into actionable plans and initiatives<li> <li>Evaluate and utilize various digital platforms and tools to facilitate interaction collaboration and knowledge sharing among community members<li> <ul><p>Content Creation and Curation<p> <ul><li>Create compelling content in partnership with the content team internal and external subject matter experts including articles videos webinars and social media posts to engage and educate the community<li> <li>Curate usergenerated content and encourage members to share their experiences insights and expertise<li> <li>Ensure all content aligns with brand values and resonates with the target audience<li> <ul><p>Community Management<p> <ul><li>Proven track record of building and growing communities driving engagement and delivering measurable results<li> <li>Monitor community activity respond to inquiries and moderate discussions to ensure a positive and respectful environment<li> <li>Identify emerging trends issues and opportunities within the community and provide timely insights to internal stakeholders<li> <li>Implement best practices for community management and develop guidelines to govern community participation<li> <li>Excellent communication and interpersonal skills with the ability to engage and influence diverse audiences<li> <ul><p>Data Analysis and Reporting<p> <ul><li>Track and analyze key metrics such as engagement levels sentiment and member satisfaction to assess the health and growth of the community<li> <li> Use datadriven insights to optimize community initiatives identify areas for improvement and inform strategic decisionmaking<li> <ul><p>CrossFunctional Collaboration<p> <ul><li>Collaborate with marketing product development partners and other teams to integrate topics for discussion and community feedback into business decisions and productservice enhancements<li> <li>Champion the voice of the community internally advocating for their needs priorities and concerns<li> <ul><p><b><strong>What you need to be successful<strong><b> <p><ul><li>Bachelors degree in marketing communications business administration or related field advanced degree preferred<li> <li>Minimum 10 years proven experience as a head of digital community management digital marketing or professional association preferably in a fastpaced technologydriven environment<li> <li>Strong understanding of digital trends technologies digital platforms and best practices<li> <li>Excellent written and verbal communication skills with the ability to create compelling content and foster meaningful interactions<li> <li>Strategic thinker with the ability to translate business objectives into actionable community initiatives<li> <li>Creative problemsolver with a passion for building connections and driving positive change<li> <li>Demonstrated leadership skills with the ability to inspire and motivate crossfunctional teams<li> <li>Experience working with diverse communities and a commitment to fostering inclusivity and belonging<li> <li>Proficiency in analytics tools and techniques for measuring and analyzing community engagement metrics<li> <ul><p><b><strong>Whats in it for you<strong><b> <p><ul><li><span>Join an ambitious tech company reshaping the way people build digital experiences<span><li> <li><span>Fulltime employees receive Stock Options for the opportunity to share ownership and the success of our company<span><li> <li><span>Comprehensive healthdentalvision care package covering 100 of monthly premiums for employees<span><li> <li><span>We value<span><strong> <strong><strong>WorkLife balance<strong><strong> <strong><span>and<span><strong> <strong><strong>You Time<strong><span><span><strong> <strong><span>A generous amount of paid time off including vacation days education days and volunteer days<span><li> <li><span><strong>16 weeks of paid parental leave<strong> to care for and focus on your growing family<span><li> <li>Use your personal education budget to improve your skills and grow in your career<li> <li><span>Enjoy a full range of virtual events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work duties <span><li> <li><span>Use your physical fitness budget to get away from your desk and support your physical wellness<span><li> <li><span>A monthly phoneinternet stipend and phone upgrade reimbursement after 2 years<span><li> <li>New hire office equipment stipend Get the gear you need to work at your best<li> <ul><p><span><em>This role will need to be conducted in a state in which we are currently registered to do business <em><span><p> <p><b><span>LIRemote LIJE1<span><b><br ><p><div><b><strong>Who are we<strong><b> <p>Contentful is the intelligent composable content platform that unlocks all of an organizations digital content to deliver impactful customer experiences making content a strategic business asset The Contentful Platform Contentful Studio and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI empowering digital teams to drive business momentum through collaboration speed and scale Contentful powers innovative content experiences across brands regions and channels for organizations around the world including nearly 30 of the Fortune 500 Nearly <strong>800 people<strong> from more than <strong datastringifytype=bold>70 nations<strong> contribute their energy and creativity to Contentful working from hubs in Berlin Denver and distributed around the world<p> <p><b><strong>Everyone is welcome here<strong><b> <p><p><span><strong>Everyone is welcome here<strong> is a celebrated component of our culture At Contentful we strive to create an inclusive environment that empowers our employees We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed We invite you to apply and join us<span><p> <p><span>If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know<span><p> <p><span><em>Please be aware of scammers who may fraudulently allege to be from Contentful These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chatbased apps nor do we request or send money for the purchase of business equipment If you suspect fraud please report it to your local authorities as well as reaching out to us at securityeskcontentfulcom <em><span><span><em>with any information you may have<em><span><p> <p><span>By clicking Apply for this job I acknowledge that I have read the <span><span>Contentfuls Candidate Privacy Notice<span><span> and hereby consent to the collection processing use and storage of my personal information as described therein<span><p> <div>
Business Development Representative
Company: Contentful
Location: Greater Denver Area
Posted Mar 14, 2024
<p><b><strong>About the opportunity<strong><b> <p><p>As a Sales Development Representative joining our North America sales team youll have a direct impact on the growth of the company by managing our lead pipeline and identifying leads and sales opportunities with an emphasis on driving outbound activities In addition you will refine our sales prospecting techniques<p> <p><b><strong>What to expect<strong><b> <p><ul><li>You effectively maintain the active engagement with our existing leads through an adaptable and personalized approach<li> <li>Partner with and help to build the pipelines of Enterprise and Strategic Account Executives who will assist in developing and sharpening your skills through consistent feedback<li> <li>Documenting various details including use case stakeholders vendor decision process next steps<li> <li>Prioritizing opportunities and applying appropriate internal resources<li> <li>Use and keep Salesforcecom uptodate for lead management and sales forecasting<li> <li>Ensure a timely followup with all prospects<li> <li>Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executives<li> <ul><p><b><strong>What you need to be successful<strong><b> <p><ul><li>College University Degree educated<li> <li>12 years of work experience preferred and previous SDR experience is highly advantageous<li> <li>Excellent oral and written communication skills<li> <li>Seeks to understand the customers needs objectives and challenges<li> <li>Active listener and good note taker<li> <li>Ability to proactively qualify customer needs<li> <li>Ability to understand the business opportunity and to articulate it to the AE team by understanding the prospects use case and requirements well and how Contentful fits into the customers goals<li> <li>Ability to build rapport with prospects colleagues and other stakeholders<li> <li>Self starter doesnt wait for things to happen but proactively takes action to move the conversation forward<li> <li>Ability to follow the set processes update the relevant systems diligently and make suggestions on improvements where required<li> <li>Detail oriented and data driven<li> <li>Ability to work with standard software such as Salesforce and others<li> <li>Technical understanding and keen interest for technology<li> <li>Customerfirst mindset where you and company wins by helping our customers to be successful<li> <ul><p><b><strong>Whats in it for you<strong><b> <p><ul><li>Join an ambitious tech company reshaping the way people build digital experiences<li> <li>Fulltime employees receive Stock Options for the opportunity to share in the success of our company<li> <li>Comprehensive healthdentalvision care package covering 100 of monthly premiums for employees <li> <li>We value<strong> <strong><strong>WorkLife balance<strong><strong> <strong>and<strong> <strong><strong>You Time<strong><strong> <strong>A generous amount of paid time off including vacation days education days and volunteer days<li> <li><strong>16 weeks of paid parental leave<strong> to care for and focus on your growing family <li> <li>Use your personal education budget to improve your skills and grow in your career <li> <li>Enjoy a full range of virtual and inperson events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work duties <li> <li>Use your physical fitness budget to get away from your desk and support your physical wellness<li> <li>A monthly phoneinternet stipend and phone upgrade reimbursement after 2 years<li> <li>New hire office equipment stipend Get the gear you need to work at your best<li> <ul><p><span><em>This role will need to be conducted in a state in which we are currently registered to do business <em><span><p> <p>Colorado Salary Statement The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role Any offered salary is determined based on internal equity internal salary ranges market dataranges applicants skills and prior relevant experience certain degrees and certifications eg JDtechnology for example<p> <p>Colorado Salary Range $70000 $72500<br ><em>This position is eligible for equity awards annual bonuses short and longterm incentives and programspecific awards in accordance with the terms of Contentfuls variable compensation plans<em><p> <p><b><span>LIOnsite <span datasheetsroot=1 datasheetsvalue= datasheetsuserformat=>LISD2<span><span><b><br ><p><div><b><strong>Who are we<strong><b> <p>Contentful is the intelligent composable content platform that unlocks all of an organizations digital content to deliver impactful customer experiences making content a strategic business asset The Contentful Platform Contentful Studio and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI empowering digital teams to drive business momentum through collaboration speed and scale Contentful powers innovative content experiences across brands regions and channels for organizations around the world including nearly 30 of the Fortune 500 Nearly <strong>800 people<strong> from more than <strong datastringifytype=bold>70 nations<strong> contribute their energy and creativity to Contentful working from hubs in Berlin Denver and distributed around the world<p> <p><b><strong>Everyone is welcome here<strong><b> <p><p><span><strong>Everyone is welcome here<strong> is a celebrated component of our culture At Contentful we strive to create an inclusive environment that empowers our employees We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed We invite you to apply and join us<span><p> <p><span>If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know<span><p> <p><span><em>Please be aware of scammers who may fraudulently allege to be from Contentful These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chatbased apps nor do we request or send money for the purchase of business equipment If you suspect fraud please report it to your local authorities as well as reaching out to us at securityeskcontentfulcom <em><span><span><em>with any information you may have<em><span><p> <p><span>By clicking Apply for this job I acknowledge that I have read the <span><span>Contentfuls Candidate Privacy Notice<span><span> and hereby consent to the collection processing use and storage of my personal information as described therein<span><p> <div>
Senior Product Marketing Manager
Company: Contentful
Location: Remote
Posted Mar 10, 2024
<p><b><strong>About the opportunity<strong><b> <p><p>We are seeking a skilled Senior Product Marketing Manager with a demonstrated track record as we enter an ambitious¨s new growth phase <p> <p>This role is focused on our Developer Ecosystem product line which builds our developer tools and app marketplace You will help drive measurable business impact at the PampL level by working closely with core Product and BizOps teams as well as our Developer Relations team and broader GTM teams<p> <p>To accomplish this you will develop gotomarket strategies launch products create collateral research the market and establish a thorough understanding of our customers and competition You will be expected to communicate with confidence and authority operate autonomously and work across departments and timezones<p> <p><b><strong>What to expect<strong><b> <p><ul><li>Help define and hit annual revenue goals with our Developer Ecosystem product line<li> <li>Become an expert in the needs and aspirations of developers in our community of customers agencies and technical partners <li> <li>Coordinate initiatives across a crossfunctional team including Product Engineering DevRel Marketing Sales Partnerships and Customer Experience departments<li> <li>Define gotomarket strategies and product communication plans develop marketing materials and lead highimpact feature releases that drive adoption and revenue<li> <li>Research market trends and conduct user interviews to understand key customer segments to inform what we build and how we position and sell it<li> <li>Help create or evolve pricing and packaging for features in the product line<li> <li>Follow market landscape and collect competitive intelligence to benchmark product capabilities and develop effective product positioning <li> <li>Deliver our value proposition and collaborate on product demonstrations at internal and external conferences and customer briefings<li> <li>Generate customer case studies and other collateral to support marketing and sales initiatives and guide communication efforts across multiple audiences and channels<li> <ul><p><b><strong>What you need to be successful<strong><b> <p><ul><li>8+ years of experience as a Product Marketer or working closely with a PMM team in related marketfacing technical roles product management developer relations solutionsales engineering etc You need to be able to demonstrate a wellestablished Product Marketing playbook with high technical fluency<li> <li>Experience building marketing or selling cloudbased developer tools note that we have parallel open PMM roles for candidates who have a background in products for business users or products for platform owners<li> <li>Experience working for a company that is a few years ahead of Contentfuls rapid growth curve to help guide us to where we are going ie publicly traded for a few years or a bigger private company<li> <li>A successful and referenceable track record of helping drive product adoption and revenue for a SaaS software product <li> <li>A near native level of English as we sell a majority of our software in North America<li> <ul><p><b><strong>Whats in it for you<strong><b> <p><ul><li><span>Join an ambitious tech company reshaping the way people build digital experiences<span><li> <li><span>Fulltime employees receive Stock Options for the opportunity to share ownership and the success of our company<span><li> <li><span>Comprehensive healthdentalvision care package covering 100 of monthly premiums for employees<span><li> <li><span>We value<span><strong> <strong><strong>WorkLife balance<strong><strong> <strong><span>and<span><strong> <strong><strong>You Time<strong><span><span><strong> <strong><span>A generous amount of paid time off including vacation days education days and volunteer days<span><li> <li><span><strong>16 weeks of paid parental leave<strong> to care for and focus on your growing family<span><li> <li>Use your personal education budget to improve your skills and grow in your career<li> <li><span>Enjoy a full range of virtual events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work duties <span><li> <li><span>Use your physical fitness budget to get away from your desk and support your physical wellness<span><li> <li><span>A monthly phoneinternet stipend and phone upgrade reimbursement after 2 years<span><li> <li>New hire office equipment stipend Get the gear you need to work at your best<li> <ul><p><span><em>This role will need to be conducted in a state in which we are currently registered to do business <em><span><p> <p><b><span>LIRemote <span datasheetsroot=1 datasheetsvalue= datasheetsuserformat=>LIAS2<span><span><b><br ><p><div><b><strong>Who are we<strong><b> <p>Contentful is the intelligent composable content platform that unlocks all of an organizations digital content to deliver impactful customer experiences making content a strategic business asset The Contentful Platform Contentful Studio and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI empowering digital teams to drive business momentum through collaboration speed and scale Contentful powers innovative content experiences across brands regions and channels for organizations around the world including nearly 30 of the Fortune 500 Nearly <strong>800 people<strong> from more than <strong datastringifytype=bold>70 nations<strong> contribute their energy and creativity to Contentful working from hubs in Berlin Denver and distributed around the world<p> <p><b><strong>Everyone is welcome here<strong><b> <p><p><span><strong>Everyone is welcome here<strong> is a celebrated component of our culture At Contentful we strive to create an inclusive environment that empowers our employees We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed We invite you to apply and join us<span><p> <p><span>If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know<span><p> <p><span><em>Please be aware of scammers who may fraudulently allege to be from Contentful These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chatbased apps nor do we request or send money for the purchase of business equipment If you suspect fraud please report it to your local authorities as well as reaching out to us at securityeskcontentfulcom <em><span><span><em>with any information you may have<em><span><p> <p><span>By clicking Apply for this job I acknowledge that I have read the <span><span>Contentfuls Candidate Privacy Notice<span><span> and hereby consent to the collection processing use and storage of my personal information as described therein<span><p> <div>
Senior Analyst, Order Management
Company: Contentful
Location: Greater Denver Area
Posted Mar 13, 2024
<p><b><strong>About the opportunity<strong><b> <p><p>As a senior analyst order management you will be responsible for validating and overseeing the workflow from an executed contract to invoicing for all executed service orders This role will partner with Deal Desk Sales Legal and Collections to oversee that all contracts are validated provisioned and invoiced to the customer in an accurate and timely manner This role will allow you to develop and increase your skill set as you progress your career with Contentfuls support<p> <p><b><strong>What to expect<strong><b> <p><ul><li>Daily review and validation of executed sales orders and invoice schedule set up and maintenance accurate customer subscriptions including overseeing setup of largest and most complex customer base <li> <li>Ensure complete and timely accounting set up and provisioning of customer accounts for initiation of customer services and relaying information to the technical support team<li> <li>Administer and provide manager with confirmation of month end completeness and accuracy checks are accounted for and all service orders are properly invoiced<li> <li>Develop and implement systems and controls to ensure accuracy and compliance measures are met and completed<li> <li>Drive continuous improvement by identifying opportunities for efficiency and provide manager with recommendations on how to implement process improvements to scale and increase accuracy<li> <li>Manage audit support by providing detailed analysis on past service orders and provide process enhancement recommendations to protect our processes from compliance deficiencies<li> <li>Expedite issue management with Deal Desk Legal and Revenue teams for contract and sales order accuracy to ensure accurate billinginvoicing and timely issue resolution<li> <li>Manage initiatives along with other teams within the quotetocash department to enhance endtoend processes <li> <li>Ensure all billing operations are running properly and effectively on a daily basis<li> <li>Oversee and review credit memo requests and provide decision point on proper escalations when necessary<li> <li>Provide testing support and provide recommendations on best practices as an integral role in crossfunctional system enhancements and other one time projects<li> <li>Support increased workload and additional hours when required ie monthquarterend<li> <ul><p><b><strong>What you need to be successful<strong><b> <p><ul><li>5+ years of progressive billing experience preferably in a high growth SaaS environment<li> <li>Working experience with Salesforce and Zuora preferred<li> <li>Exceptional communication skills including the ability to interact with team members across all organization levels functions and geographies<li> <li>Customer service oriented attitude start with the customer and work backwards by collaborating with and assisting internal and external customers<li> <li>Business degree preferably in Accounting Finance or Management<li> <li>An eye for attention to detail and meticulous attention to accounting details of contracts<li> <li>Effective management of your workload and time management to meet deadlines and work both independently and collaboratively<li> <li>Advanced knowledge of Excel and experience with Google Suite<li> <ul><p><b><strong>Whats in it for you<strong><b> <p><ul><li>Join an ambitious tech company reshaping the way people build digital experiences<li> <li>Fulltime employees receive Stock Options for the opportunity to share in the success of our company<li> <li>Comprehensive healthdentalvision care package covering 100 of monthly premiums for employees<li> <li>We value WorkLife balance and You Time A generous amount of paid time off including vacation days education days and volunteer days<li> <li>16 weeks of paid parental leave to care for and focus on your growing family<li> <li>Use your personal education budget to improve your skills and grow in your career<li> <li>Enjoy a full range of virtual and inperson events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work duties<li> <li>Use your physical fitness budget to get away from your desk and support your physical wellness<li> <li>A monthly phoneinternet stipend and phone upgrade reimbursement after 2 years<li> <li>New hire office equipment stipend Get the gear you need to work at your best<li> <ul><p><em>This role will need to be conducted in a state in which we are currently registered to do business <em><p> <p>Colorado Salary Statement The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role Any offered salary is determined based on internal equity internal salary ranges market dataranges applicants skills and prior relevant experience certain degrees and certifications eg JDtechnology for example<p> <p>Colorado Salary Range $113000 $116500<br ><em>This position is eligible for equity awards in accordance with the terms of Contentfuls equity plans<em><p> <p><b><span>LIHybrid LIJE1<span><b><br ><p><div><b><strong>Who are we<strong><b> <p>Contentful is the intelligent composable content platform that unlocks all of an organizations digital content to deliver impactful customer experiences making content a strategic business asset The Contentful Platform Contentful Studio and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI empowering digital teams to drive business momentum through collaboration speed and scale Contentful powers innovative content experiences across brands regions and channels for organizations around the world including nearly 30 of the Fortune 500 Nearly <strong>800 people<strong> from more than <strong datastringifytype=bold>70 nations<strong> contribute their energy and creativity to Contentful working from hubs in Berlin Denver and distributed around the world<p> <p><b><strong>Everyone is welcome here<strong><b> <p><p><span><strong>Everyone is welcome here<strong> is a celebrated component of our culture At Contentful we strive to create an inclusive environment that empowers our employees We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed We invite you to apply and join us<span><p> <p><span>If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know<span><p> <p><span><em>Please be aware of scammers who may fraudulently allege to be from Contentful These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chatbased apps nor do we request or send money for the purchase of business equipment If you suspect fraud please report it to your local authorities as well as reaching out to us at securityeskcontentfulcom <em><span><span><em>with any information you may have<em><span><p> <p><span>By clicking Apply for this job I acknowledge that I have read the <span><span>Contentfuls Candidate Privacy Notice<span><span> and hereby consent to the collection processing use and storage of my personal information as described therein<span><p> <div>
Senior Analyst, Order Management
Company: Contentful
Location: Remote
Posted Mar 13, 2024
<p><b><strong>About the opportunity<strong><b> <p><p>As a senior analyst order management you will be responsible for validating and overseeing the workflow from an executed contract to invoicing for all executed service orders This role will partner with Deal Desk Sales Legal and Collections to oversee that all contracts are validated provisioned and invoiced to the customer in an accurate and timely manner This role will allow you to develop and increase your skill set as you progress your career with Contentfuls support<p> <p><b><strong>What to expect<strong><b> <p><ul><li>Daily review and validation of executed sales orders and invoice schedule set up and maintenance accurate customer subscriptions including overseeing setup of largest and most complex customer base <li> <li>Ensure complete and timely accounting set up and provisioning of customer accounts for initiation of customer services and relaying information to the technical support team<li> <li>Administer and provide manager with confirmation of month end completeness and accuracy checks are accounted for and all service orders are properly invoiced<li> <li>Develop and implement systems and controls to ensure accuracy and compliance measures are met and completed<li> <li>Drive continuous improvement by identifying opportunities for efficiency and provide manager with recommendations on how to implement process improvements to scale and increase accuracy<li> <li>Manage audit support by providing detailed analysis on past service orders and provide process enhancement recommendations to protect our processes from compliance deficiencies<li> <li>Expedite issue management with Deal Desk Legal and Revenue teams for contract and sales order accuracy to ensure accurate billinginvoicing and timely issue resolution<li> <li>Manage initiatives along with other teams within the quotetocash department to enhance endtoend processes <li> <li>Ensure all billing operations are running properly and effectively on a daily basis<li> <li>Oversee and review credit memo requests and provide decision point on proper escalations when necessary<li> <li>Provide testing support and provide recommendations on best practices as an integral role in crossfunctional system enhancements and other one time projects<li> <li>Support increased workload and additional hours when required ie monthquarterend<li> <ul><p><b><strong>What you need to be successful<strong><b> <p><ul><li>5+ years of progressive billing experience preferably in a high growth SaaS environment<li> <li>Working experience with Salesforce and Zuora preferred<li> <li>Exceptional communication skills including the ability to interact with team members across all organization levels functions and geographies<li> <li>Customer service oriented attitude start with the customer and work backwards by collaborating with and assisting internal and external customers<li> <li>Business degree preferably in Accounting Finance or Management<li> <li>An eye for attention to detail and meticulous attention to accounting details of contracts<li> <li>Effective management of your workload and time management to meet deadlines and work both independently and collaboratively<li> <li>Advanced knowledge of Excel and experience with Google Suite<li> <ul><p><b><strong>Whats in it for you<strong><b> <p><ul><li>Join an ambitious tech company reshaping the way people build digital experiences<li> <li>Fulltime employees receive Stock Options for the opportunity to share in the success of our company<li> <li>Comprehensive healthdentalvision care package covering 100 of monthly premiums for employees<li> <li>We value WorkLife balance and You Time A generous amount of paid time off including vacation days education days and volunteer days<li> <li>16 weeks of paid parental leave to care for and focus on your growing family<li> <li>Use your personal education budget to improve your skills and grow in your career<li> <li>Enjoy a full range of virtual and inperson events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work duties<li> <li>Use your physical fitness budget to get away from your desk and support your physical wellness<li> <li>A monthly phoneinternet stipend and phone upgrade reimbursement after 2 years<li> <li>New hire office equipment stipend Get the gear you need to work at your best<li> <ul><p><em>This role will need to be conducted in a state in which we are currently registered to do business <em><p> <p><b><span>LIHybrid LIJE1<span><b><br ><p><div><b><strong>Who are we<strong><b> <p>Contentful is the intelligent composable content platform that unlocks all of an organizations digital content to deliver impactful customer experiences making content a strategic business asset The Contentful Platform Contentful Studio and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI empowering digital teams to drive business momentum through collaboration speed and scale Contentful powers innovative content experiences across brands regions and channels for organizations around the world including nearly 30 of the Fortune 500 Nearly <strong>800 people<strong> from more than <strong datastringifytype=bold>70 nations<strong> contribute their energy and creativity to Contentful working from hubs in Berlin Denver and distributed around the world<p> <p><b><strong>Everyone is welcome here<strong><b> <p><p><span><strong>Everyone is welcome here<strong> is a celebrated component of our culture At Contentful we strive to create an inclusive environment that empowers our employees We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed We invite you to apply and join us<span><p> <p><span>If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know<span><p> <p><span><em>Please be aware of scammers who may fraudulently allege to be from Contentful These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chatbased apps nor do we request or send money for the purchase of business equipment If you suspect fraud please report it to your local authorities as well as reaching out to us at securityeskcontentfulcom <em><span><span><em>with any information you may have<em><span><p> <p><span>By clicking Apply for this job I acknowledge that I have read the <span><span>Contentfuls Candidate Privacy Notice<span><span> and hereby consent to the collection processing use and storage of my personal information as described therein<span><p> <div>
Senior Sales Engineer
Company: Contentful
Location: Austin, TX
Posted Mar 07, 2024
<p><b><strong>About the opportunity<strong><b> <p><p>Contentful exists to help our customers deliver compelling customer experiences with content at the heart of the conversation As a Senior Sales Engineer you will play a critical role in helping our customers and prospects understand the role of content in a modern composable digital landscape<p> <p>Our Senior Sales Engineers come from a whole host of backgrounds marketing professionals Sales Engineers with experience selling to marketing audiences as well as individuals with agency and professional services backgrounds We rely heavily on our core values to identify the right talent at Contentful as the role of a Senior Sales Engineer is dynamic and multidimensional <p> <p>Imagine yourself as a copilot on sales opportunities You will work with your Account Executives in lockstep through key phases of the sales cycle including technical discovery product presentations collaborative solution design sessions interactive trials proofs of concept and more You will build relationships with customer stakeholders to understand their needs and become a trusted advisor to help them navigate the evershifting landscape of digital marketing technology and trends<p> <p>This is a dynamic role and would allow you to be part of a growth company where you can make an impact on sales results help drive and influence the direction of the Sales Engineering function work within a positive culture and continue to grow and expand your career <p> <p><b><strong>What to expect<strong><b> <p><ul><li>Dive into an immersive onboarding experience that will help you learn the Contentful value propositions personas products MACH and composable solutions partner ecosystem and more<li> <li>Become proficient in the Contentful Demo presentation framework<li> <li>Learn the Content Management competitive landscape both current and legacy platforms and complimentary stack solutions <li> <li>Create deep relationships across the business sales marketing product partnerships and others<li> <li>Make an impact on sales revenue by copiloting sales opportunities along with your Account Executives<li> <li>Seek to understand customers short term and long term digital objectives and how Contentful enables their vision both as the driving force of their stack or as a good neighbor to their other platforms <li> <li>Validate and illustrate how Contentful can help the customer with their digital transformation efforts through customized value based product demonstrations and proofs of concept<li> <li>Assist with the completion of RFIs RFPs and Security questionnaires and liaison with other departments to drive finalization<li> <li>Relay product feedback from customers and implementation partners to Product Management Marketing and Sales <li> <li>Be a thought leader in Sales Engineering and provide mentorship to other Sales Engineers newer in their careers<li> <li>Travel onsite with customers when necessary <li> <li>Work on exciting internal projects that impact how the Sales Engineering team works and grows<li> <li>Strong leadership and a safe environment to be you and grow your career <li> <ul><p><b><strong>What you need to be successful<strong><b> <p><p>Required<p> <ul><li>The desire to work in a fast paced environment<li> <li>An individual that understands the Digital Marketing function the KPIs used to measure success within Marketing and how content powers a Marketing strategy <li> <li>35 years sales engineering experience selling cloud solutions to a Marketing audience <strong>OR<strong> 35 years of experience performing a Digital Marketing function <li> <li>Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketingfocused and technicalfocused<li> <li>A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence<li> <li>A natural curiosity for how technology drives change and how that transfers into business value<li> <ul><p>Desirable<p> <ul><li>Experience working with a Content Management Platform or similar technology MarTech <li> <li>Prior experience with solution selling methodologies andor value based selling techniques<li> <li>Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentfuls product and market position<li> <ul><p><b><strong>Whats in it for you<strong><b> <p><ul><li>Join an ambitious tech company reshaping the way people build digital experiences<li> <li>Fulltime employees receive Stock Options for the opportunity to share in the success of our company<li> <li>Comprehensive healthdentalvision care package covering 100 of monthly premiums for employees <li> <li>We value<strong> <strong><strong>WorkLife balance<strong><strong> <strong>and<strong> <strong><strong>You Time<strong><strong> <strong>A generous amount of paid time off including vacation days education days and volunteer days<li> <li><strong>16 weeks of paid parental leave<strong> to care for and focus on your growing family <li> <li>Use your personal education budget to improve your skills and grow in your career <li> <li>Enjoy a full range of virtual and inperson events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work duties <li> <li>Use your physical fitness budget to get away from your desk and support your physical wellness<li> <li>A monthly phoneinternet stipend and phone upgrade reimbursement after 2 years<li> <li>New hire office equipment stipend Get the gear you need to work at your best<li> <ul><p><em>This role will need to be conducted in a state in which we are currently registered to do business<em><p> <p><span><span><em><span>This position is eligible for equity awards annual bonuses short and longterm incentives and programspecific awards in accordance with the terms of Contentfuls variable compensation plans<span><em><p> <p><span datasheetsroot=1 datasheetsvalue= datasheetsuserformat=>LIKS1 LIRemote<span><p> <div><b><strong>Who are we<strong><b> <p>Contentful is the intelligent composable content platform that unlocks all of an organizations digital content to deliver impactful customer experiences making content a strategic business asset The Contentful Platform Contentful Studio and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI empowering digital teams to drive business momentum through collaboration speed and scale Contentful powers innovative content experiences across brands regions and channels for organizations around the world including nearly 30 of the Fortune 500 Nearly <strong>800 people<strong> from more than <strong datastringifytype=bold>70 nations<strong> contribute their energy and creativity to Contentful working from hubs in Berlin Denver and distributed around the world<p> <p><b><strong>Everyone is welcome here<strong><b> <p><p><span><strong>Everyone is welcome here<strong> is a celebrated component of our culture At Contentful we strive to create an inclusive environment that empowers our employees We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed We invite you to apply and join us<span><p> <p><span>If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know<span><p> <p><span><em>Please be aware of scammers who may fraudulently allege to be from Contentful These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chatbased apps nor do we request or send money for the purchase of business equipment If you suspect fraud please report it to your local authorities as well as reaching out to us at securityeskcontentfulcom <em><span><span><em>with any information you may have<em><span><p> <p><span>By clicking Apply for this job I acknowledge that I have read the <span><span>Contentfuls Candidate Privacy Notice<span><span> and hereby consent to the collection processing use and storage of my personal information as described therein<span><p> <div>
Principal Product Manager
Company: Contentful
Location: Greater Denver Area
Posted Mar 04, 2024
Contentful, a content management system, seeks an experienced Senior or Principal Product Manager to discover and build new products. The role involves conducting market research, leading product discovery, defining product strategy, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of product management experience, a proven track record of launching zero-to-one products, and strong problem-solving skills. Contentful offers a competitive salary, comprehensive benefits, and a focus on work-life balance.
Senior Engineering Manager
Company: Contentful
Location: Greater Denver Area
Posted Mar 06, 2024
Contentful is seeking an experienced engineering manager to lead and grow teams for new product development. The ideal candidate will have a strong software engineering background, excellent organizational skills, and experience in building early-stage products. They will hire, manage, and mentor software engineers, collaborate with Product and Design leaders, and instill a culture of innovation and continuous improvement. The role offers a competitive salary, comprehensive benefits, and opportunities for professional growth.
Enterprise Account Executive
Company: Contentful
Location: Atlanta, GA
Posted Apr 04, 2024
Contentful is seeking an experienced Enterprise Account Executive to drive growth in North America. The role involves leading the sales process from prospecting to close, nurturing customer relationships, and collaborating with internal teams to refine the 'land-and-expand' model. The ideal candidate should have 4-8+ years of experience selling technical platforms, a history of exceeding quota, and understanding of product-led growth sales motions. Contentful offers a comprehensive benefits package, including stock options, health/dental/vision care, paid parental leave, and a personal education budget.
Commercial Account Executive
Company: Contentful
Location: Greater Denver Area
Posted Apr 05, 2024
Contentful is seeking an experienced Account Executive to drive growth in North America. The role involves leading the sales process from prospecting to close, identifying new revenue opportunities, and nurturing customer relationships. The ideal candidate should have 4+ years of B2B SaaS sales experience, a history of selling complex technical solutions, and excellent communication skills. The position offers a competitive compensation plan, comprehensive benefits, and opportunities for professional growth.