Jobs at Credit Karma

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Many positions at Credit Karma may offer remote or hybrid arrangements. Check individual job listings for details on work location flexibility.

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awardwinning company used car finance companies great product amazing people

Redemption Specialist

Company: Credit Acceptance Corporation

Location: Other US Location

Posted Apr 26, 2024

Credit Acceptance is proud to be an awardwinning company with local and national workplace recognition in multiple categories Our worldclass culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company A great product amazing people and our stable financial history have made us one of the largest used car finance companies nationally Our Operations teams work with our consumers to promote great service encourage them to bring their accounts current and resolve escalated issues Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within Our flexible schedules casual work environment and culture of having fun make this a Great Place to Work About this Position <ul><li>NOTE This position will work from home Occasional planned travel to an office location may be required<li> <li>Professionally and respectfully persuade customers to pay in an effort to redeem the repossessed vehicle or reinstate the contract<li> <li>Analyze the customers payment history and the circumstances of the repossession and then make redemption payment arrangements within the guidelines of the department policy<li> <li>Have phone and written contact with customers repossession contractors and auction vendors<li> <li>Support additional customer service requests<li> <ul>Outcomes amp Activities <ul><li>Redeem Vehicles Using our call model you will persuade customers to pay to redeem the repossessed vehicles We will measure you on the number of accounts redeemed<li> <li>Handle Phone Calls Spend up to 85 of your time handling customer phone calls<li> <li>Provide Support Support customer requests including processing onetime payment request over the phone<li> <li>Receive and Act Upon Feedback Be open to ongoing coaching and feedback aimed at improving performance<li> <li>Remain compliant with our policies processes and legal requirements<li> <li>Perform all other duties as assigned<li> <li>Adhere to attendance as outlined in the department attendance policy<li> <ul>Requirements <ul><li>High school diploma or GED<li> <li>High speed internet connection with a minimum of 15mbps download speed<li> <ul>Preferred <ul><li>Previous customer service sales andor collection experience<li> <li>Previous experience working in a call center environment<li> <li>Experience in the finance or automotive industry <li> <li>Experience in any position where you had to demonstrate persuasive skills and negotiation skills<li> <li>Previous experience with working on a dialer<li> <ul>Knowledge and Skills <ul><li>Communication Tone of voice ask open ended probing questions professional confident<li> <li>Ownership Own performance receptive to feedback applies feedback to improve active participant in training amp coaching sessions<li> <li>Listening Active listening understand customers situation recognize issues that prevent payment<li> <li>Logic Understand account history critical thinking problem solving ability to reason<li> <li>Encourage Good negotiator ability to persuade customer to pay assertive create urgency with customer<li> <li>Control the Call Set expectations create accountability and resolution maintain focus call efficiency<li> <li>Trust Building Create and build trust empathy positive approach to creating resolution collaborative approach<li> <ul>Training amp Schedule Requirements Training 3 weeks <ul><li>Monday through Friday 800 am 500 pm<li> <li>Virtual Training will be conducted beginning 6172024<li> <ul>Schedule <ul><li>Monday through Friday 1200pm900pm<li> <li>Once a month on a Saturday 800am1200pm<li> <li>Mandatory overtime during peak season January thru March<li> <ul>Targeted Compensation $1875hour plus uncapped monthly bonus potential zip INDSERHP LIRemote Benefits <ul><li>Excellent benefits package that includes 401K match adoption assistance parental leave tuition reimbursement comprehensive medical dentalvision and many nonstandard benefits that make us a Great Place to Work <li> <ul>Our Company Values To be successful in this role Team Members need to be <ul><li>Positive by maintaining resiliency and focusing on solutions<li> <li>Respectful by collaborating and actively listening<li> <li>Insightful by cultivating innovation accumulating business and role specific knowledge demonstrating selfawareness and making quality decisions<li> <li>Direct by effectively communicating and conveying courage<li> <li>Earnest by taking accountability applying feedback and effectively planning and priority setting<li> <ul>Expectations <ul><li>Remain compliant with our policies processes and legal guidelines<li> <li>All other duties as assigned<li> <li>Attendance as required by department <li> <ul>Advice We understand that your career search may look different than others Our hiring team wants to make sure that this would be a fit not just for us but for you long term If you are actively looking or starting to explore new opportunities send us your application PS We have great details around our stats success history and more Were proud of our culture and are happy to share why lets talk Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent Credit Acceptance is dedicated to providing a safe and inclusive working environment for all As part of our Culture of Compliance we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce All qualified applicants will receive consideration for employment regardless of the persons age race color religion sex gender sexual orientation gender identity national origin veteran or disability status criminal history or any other legally protected characteristic all team members demonstrate mutual respect for one another All qualified applicants will receive consideration for employment without regard to protected characteristics like age race color religion sex sexual orientation gender identity national origin veteran or disability status California Residents Please click here for the California Consumer Privacy Act CCPA notice regarding the personal information Credit Acceptance may collect from you Play the video below to learn more about our Company culture

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Patelco Credit Union talent programs partner financial wellbeing

Talent Programs Partner

Company: Patelco Credit Union

Location: East Bay

Posted Apr 26, 2024

About Patelco Credit Union Were here to help people in communities throughout Northern California build financially healthy lives We do this by being attentive and partnering with our members to understand what is financially best for them We thrive on change and we put people first If youre looking to use your skills and knowledge to make a difference in the lives of others we look forward to hearing from you Patelco Credit Union is a notforprofit credit union committed to serving the financial health and wellbeing of its membership With more than 400000 members primarily in and around northern California Patelco is committed to improving their members financial wellbeing and fueling hope and opportunity for its members by offering personalized solutions advice and expertise that empower them to achieve personal financial freedom Founded in 1936 with $500 in assets by employees of the Pacific Telephone and Telegraph Company Patelco is in the top one percent of US credit unions with more than $8 billion in assets Overview The Talent Programs Partner is a strategic resultsorientated project minded and analytical Talent professional stewarding the design development and implementation of talent projects and programs that result in increased team and organization readiness improved organization performance and overall excellent candidate and team member experiences The Talent Programs partner works with internal clients both business leaders and HR to manage team readiness projects that ensure the credit union has the talent capacity and capability to successfully execute on critical initiatives In addition the Talent Programs Partner leads the planning and execution of Patelcos talent lifecycle programs including but not limited to performance management individual development planning and employee engagement surveys and action plans Responsibilities <ul><li>Designs develops and delivers effective largescale talent management projects and programs throughout the employee lifecycle using a broad range of tools including elearning distance learning booksvideos knowledgeshare platform and onthejob training to meet our learning and business needs<li> <li>Independently manages multiple and concurrent team readiness and talent program projects that range in size and complexity Manages and executes project deliverables and deadlines independently andor through others and ensure delivery of highquality services May oversee and steward projects managed by others<li> <li>Identifies assesses and engages stakeholders to ensure stakeholder needs and outcomes are integrated into the project or program plan<li> <li>Partners with the Director Talent to define and support an integrated fit for growth talent strategy and works closely with key stakeholders to ensure crossfunctional talent strategies initiatives and communications are seamlessly and effectively delivered<li> <li>Produces programprocess documents including customer team member journey maps business process flows and procedures<li> <li>Creates presentations communications and educationalimplementation materials to support talent programs either independently or in partnership with others Identifies and delivers to target audiences in partnership with HR business partners talent development colleagues andor business stakeholders<li> <li>Provides consultation and advice on project execution based on best practice research and partner with HR or internal clients to roll projects out to appropriate audiences<li> <li>Informs and elevates team readiness projects and talent programs using relevant internal and external data and information eg trends benchmarks and industry research <li> <li>Work with key stakeholders to integrate performance management components into an overall organization timelinecontext and integrate them with other departmental processes and initiatives such as merit increases values and goal setting<li> <li>Develop assessmentsevaluations and collect feedback for learning participants to measure progress compile reports and analyses related to impact of developmental activities<li> <ul>Qualifications <ul><li>BABS degree in business or HR related area required or equivalent experience<li> <li>HR project management andor system administration training or certification<li> <li>10+ years experience in a corporate environment with prior experience managing and executing medium to large HR talent learning amp development projectsprograms <li> <li>Proficient with Microsoft Office applications Word Excel PowerPoint Project management software proficiency preferred<li> <li>An astute business thinker who partners effectively to design develop and implant team readiness projects and talent programs based on leading talent practices to improve current and future team readiness and organizational performance<li> <li>Solid understanding of project management methodologies Solid project leadership and delivery of high quality and high impact project program deliverables Proven experience incorporating leading practice research and relevant data with input from key stakeholders <li> <li>Continually curious and creative developing novel solutions to big challenges and have an inherent interest in learning about new technologies and innovative project methodologies <li> <li>High impact collaborator across departments to solve complex problems and to provide high quality service Combines enthusiastic leadership and detailed coordination to achieve project program outcomes<li> <li>Thrives in ambiguous and dynamic work and business environments with a focus on learning agility clarity of purpose and speed to action <li> <li>Solid understanding of and endless curiosity about human and organization behavior<li> <li>Resourceful researcher who asks why in addition to what and how<li> <li>Experience and proficiency with talent management amp learning management technology platforms<li> <ul>Target Base Pay $112161 to $140201 per year Compensation at Patelco Please note that the salary information is a general guideline only Patelco Credit Union considers factors such as but not limited to scope and responsibilities of the position candidates work experience educationtraining key skills internal peer equity as well as market and business considerations when extending an offer We offer a competitive total rewards package including a wide range of medical dental vision financial and other benefits We Offer Physical Health <ul><li>Exceptional Medical Dental Vision and Life Insurance benefits<li> <li>Onsite fitness center at HQ and rewards for completing wellness related activities <li> <ul>Financial Health <ul><li>Competitive compensation packages with bonus opportunity<li> <li>401k with 3 Safe Harbor and 5 employer match<li> <li>Discounts on loan products<li> <li>Tuition reimbursement<li> <ul>Emotional Health <ul><li>Employee Assistance Program EAP<li> <li>PTO for parttime and fulltime positions<li> <li>Paid holidays<li> <ul>Personal Development <ul><li>Onthejob training and skills development<li> <li>Internal transfer opportunities for career growth<li> <li>Volunteer work<li> <ul>Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123

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Account Solutions Representative

Company: Credit Acceptance Corporation

Location: Other US Location

Posted Apr 26, 2024

Credit Acceptance is proud to be an awardwinning company with local and national workplace recognition in multiple categories Our worldclass culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company A great product amazing people and our stable financial history have made us one of the largest used car finance companies nationally Our Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls Collections is a great place to start or grow your career and here are just a few of the reasons why <ul><li>Compensation structure designed to pay above market which includes a competitive hourly rate plus uncapped monthly bonus potential<li> <li>Paid Time Off Holiday pay quarterly profit sharing and benefits that begin on your first day<li> <li>Flexible scheduling that allows you to pick your own hours on your assigned flex days<li> <li>98 of our Collections leadership team was promoted from within and we have had many other Collectors use the skills they gained to transition to other roles within the company<li> <li>Training on your first day and beyond Foundational training during your first 3 weeks plus continuous learning through one on one coaching online courses and even leadership development<li> <li>A listening culture that gives every team member a voice Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback through multiple channels including CEO and Department Town Halls round tables and many others<li> <li>Great Place to Work culture that includes a relaxed work environment allocated hours for having fun and recognition programs for new hires top performers birthdays milestone anniversaries shout outs awards and ongoing contests<li> <li>Work perks including discounts for physical fitness restaurants travel technology shopping and much more<li> <li>An opportunity to participate in company initiatives outside of your work including Social Community Service and Diversity amp Inclusion committees<li> <ul>Account Solutions Representative Whats In It For You Above market pay structure starting at $1650 $1850hour based on experience plus uncapped monthly bonus based on performance <ul><li>The estimated average bonus target for this position is around $800month<li> <li>Paid biweekly<li> <li>Annual hourly pay increases based on your performance<li> <ul>Competitive benefitsperks that begin on your first day <ul><li>Work from homeremote<li> <li>Medical Dental Vision<li> <li>Paid training<li> <li>Paid time off and paid holidays<li> <li>Computer equipment provided monitors mouse keyboard webcam<li> <li>Paid parental time<li> <li>401k with employer match<li> <li>Tuition reimbursement<li> <li>Growth opportunities to advance your career<li> <li>Ongoing training and development<li> <li>Many more additional benefits including monthly fitness reimbursement and adoption assistance apply to learn more about the entire package<li> <ul>When Will You Work <ul><li>Mandatory 5 week virtual training Monday through Friday 8am 5pm starting on 632024<li> <ul>Schedule Schedule choices are listed below in Eastern Standard Time EST Option1 Every Saturday or Sunday Pay Week Monday flexible Tuesday flexible Wednesday 12pm 9pm Thursday flexible Friday off Saturday off Sunday 8am5pm NonPay Week Monday flexible Tuesday flexible Wednesday 12pm9pm Thursday flexible Friday off Saturday off Sunday 8am5pm Option2 Every Other Weekend Pay Week Monday flexible Tuesday flexible Wednesday off Thursday 12pm 9pm Friday off Saturday 8am 5pm Sunday 8am 5pm NonPay Week Monday flexible Tuesday flexible Wednesday flexible Thursday 12pm 9pm Friday flexible Saturday off Sunday off Option3 Every Weekend Pay Week Monday flexible Tuesday 12pm 9pm Wednesday flexible Thursday off Friday off Saturday 8am 5pm Sunday 8am 5pm NonPay Week Monday flexible Tuesday 12pm 9pm Wednesday flexible Thursday off Friday off Saturday 8am 5pm Sunday 8am 5pm What Will You Do You change lives by helping to keep the customer on the road to a better financial future Your role as an Account Solutions Representative is to <ul><li>Create solutions to assist the customer from becoming further past due and get them current where possible <li> <li>Create a solution to assist the customer to cancel or stop vehicle repossession<li> <li>Handle Phone Calls You will spend a vast majority of your time signed on to our phone system to handle customer phone calls inbound and outbound<li> <ul>You help these customers by <ul><li>Consistently efficiently and lawfully contacting customers who are behind on their auto loan payments<li> <li>Professionally and respectfully working with customers to help them bring and keep their account current<li> <li>Ensuring the information that we depend on to contact the customer is up to date<li> <li>Leveraging our call model to assist in setting up promises that help to bring the customers account current andor cancel repossessions based on their specific situation<li> <li>Supporting additional customer service requests<li> <ul>What SkillsExperience Are We Looking For Must have <ul><li>High School Diploma<li> <li>High speed internet connection with a minimum of 15mbps download speed<li> <ul>Nice to have <ul><li>Previous customer service andor collection experience in call center environment<li> <li>Experience in the finance or automotive industry<li> <li>Experience in any position where you had to demonstrate excellent customer support or persuasive skills<li> <ul>Who We Are <ul><li>Credit Acceptance is an awardwinning workplace having been on Fortunes Top 100 Workplaces list 8 of the last 9 years<li> <li>We offer a great work environment awesome Team Members competitive benefits progressive career opportunities and we work hard to ensure every Team Member is empowered to work to their fullest potential<li> <li>We are an indirect auto finance company who has been in business for over 50 years<li> <li>We offer automobile dealers auto finance programs to help them sell vehicles to consumers regardless if they have bad or no credit<li> <ul>CACEAST zip LIRemote Benefits <ul><li>Excellent benefits package that includes 401K match adoption assistance parental leave tuition reimbursement comprehensive medical dentalvision and many nonstandard benefits that make us a Great Place to Work <li> <ul>Our Company Values To be successful in this role Team Members need to be <ul><li>Positive by maintaining resiliency and focusing on solutions<li> <li>Respectful by collaborating and actively listening<li> <li>Insightful by cultivating innovation accumulating business and role specific knowledge demonstrating selfawareness and making quality decisions<li> <li>Direct by effectively communicating and conveying courage<li> <li>Earnest by taking accountability applying feedback and effectively planning and priority setting<li> <ul>Expectations <ul><li>Remain compliant with our policies processes and legal guidelines<li> <li>All other duties as assigned<li> <li>Attendance as required by department <li> <ul>Advice We understand that your career search may look different than others Our hiring team wants to make sure that this would be a fit not just for us but for you long term If you are actively looking or starting to explore new opportunities send us your application PS We have great details around our stats success history and more Were proud of our culture and are happy to share why lets talk Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent Credit Acceptance is dedicated to providing a safe and inclusive working environment for all As part of our Culture of Compliance we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce All qualified applicants will receive consideration for employment regardless of the persons age race color religion sex gender sexual orientation gender identity national origin veteran or disability status criminal history or any other legally protected characteristic California Residents Please click here for the California Consumer Privacy Act CCPA notice regarding the personal information Credit Acceptance may collect from you Play the video below to learn more about our Company culture

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Application Support Specialist technical assistance to users competitive medical

Application Support Specialist

Company: Alliant Credit Union

Location: Chicago, IL

Posted Apr 28, 2024

The job posting is for an Application Support Specialist role, where the successful candidate will report to the Senior Manager of the Service Desk and Support team. The role involves providing technical assistance to users of software applications like online and mobile banking, diagnosing and troubleshooting application-related problems, collaborating with development and quality assurance teams, and contributing to continuous improvement efforts. The position requires a Bachelor's degree in Computer Science, Information Technology, or a related field, and a minimum of 3 years of application support experience. Benefits include competitive medical, dental, and vision benefits, paid parental leave, a competitive compensation plan, gym membership discounts, generous PTO, tuition reimbursement, and a 401k with immediate employer match and vesting.

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Senior DevOps Engineer

Company: VyStar Credit Union

Location: Jacksonville, FL

Posted Apr 26, 2024

At VyStar we offer competitive pay an excellent benefit package that includes a 401k Plan an extensive paid technical and onthejob training program and tuition reimbursementavailable to all full and part time employees Part time positions start at a minimum of 30 hours per week We encourage you to become a part of VyStar Credit Unions family of employees Senior DevOps Engineer Accountability Statement The ideal candidate will have experience building CICD pipelines in MS Azure and will be responsible for designing and implementing CICD pipelines for multiple applications integrating the CICD pipelines with test automation tools and security scanning tools The person will have very strong experience using IAC tools such as Azure ARM Terraform Ansible or Chef for infrastructure automation The candidate will also be expected to have very good knowledge in containerization and container orchestration technologies like Docker and Kubernetes along with a strong understanding of microservices architecture ESSENTIAL JOB FUNCTIONS <ul><li>Design and implement CICD pipelines in MS Azure using Azure ADO Pipelines and Pipeline as code<li> <li>Integrate CICD pipelines with test automation tools for implementing quality stage gates<li> <li>Ensure the security of the application by integrating DevSecOps practices including static code analysis vulnerability scanning secrets management and configuration management<li> <li>Implement and maintain infrastructure as code using Azure ARM Terraform Ansible Chef and Puppet<li> <li>Develop and maintain scripts and tools to automate infrastructure and application deployments using Azure CLI PowerShell and other scripting languages<li> <li>Collaborate with developers testers and other stakeholders to ensure successful deployment of applications<li> <li>Continuously improve and optimize CICD pipelines to increase efficiency and reduce deployment time<li> <li>Ensure the security of the application by integrating DevSecOps practices including static code analysis vulnerability scanning secrets management and configuration management<li> <li>Monitor and troubleshoot the DevOps infrastructure to ensure high availability and scalability and respond to incidents and problems as they arise<li> <li> Implement and maintain monitoring and logging solutions using Azure Monitor Log Analytics and Application Insights<li> <ul>JOB QUALIFICATIONS EDUCATION Bachelors degree in Computer Science Information Technology or related field EXPERIENCE <ul><li>10+ years IT experience preferably in Application Programming IT Operations systems administration or related areas<li> <li>5+ years of experience in DevOps or related field<li> <li>Experience building CICD pipelines in MS Azure using Azure ADO Pipelines and Pipeline as code<li> <li>Experience with containerization and infrastructure as code<li> <li>Experience with scripting using Azure CLI and Powershell<li> <li>Experience with security scanning tools for vulnerability scanning static code analysis DAST secrets management and configuration management<li> <li>Familiarity with Test Automation tools for quality stage gates<li> <ul>KNOWLEDGE SKILLS amp ABILITIES <ul><li>Strong understanding of microservices architecture and deployment<li> <li>Excellent problemsolving and analytical skills<li> <li>Strong communication and collaboration skills<li> <ul>DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment The position description is intended to be an accurate account of the essential functions The functions are not all encompassing and are subject to change at any time by management The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions As required or requested may exert up to 20 pounds of force occasionally andor a negligible amount of force constantly to lift carry push pull or otherwise move objects VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities Any resumes submitted by an outside vendor to any employee at VyStar via email internet or directly to hiring managers without a valid written search agreement with the Talent Acquisition HR department will be deemed the sole property of VyStar Credit Union No placement fee will be paid if a candidate is hired as a result of the referral or through other means Thank you for your inquiry regarding our current job opening Your resume will be carefully reviewed against the position requirements Should your experience and skills match you will be contacted by one of our Human Resources department staff members Thank you again for your interest in this position VyStar Credit Union Human Resources

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awardwinning company worldclass culture used car finance

Account Solutions Representative

Company: Credit Acceptance Corporation

Location: Other US Location

Posted Apr 26, 2024

Credit Acceptance is proud to be an awardwinning company with local and national workplace recognition in multiple categories Our worldclass culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company A great product amazing people and our stable financial history have made us one of the largest used car finance companies nationally Our Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls Collections is a great place to start or grow your career and here are just a few of the reasons why <ul><li>Compensation structure designed to pay above market which includes a competitive hourly rate plus uncapped monthly bonus potential<li> <li>Paid Time Off Holiday pay quarterly profit sharing and benefits that begin on your first day<li> <li>Flexible scheduling that allows you to pick your own hours on your assigned flex days<li> <li>98 of our Collections leadership team was promoted from within and we have had many other Collectors use the skills they gained to transition to other roles within the company<li> <li>Training on your first day and beyond Foundational training during your first 3 weeks plus continuous learning through one on one coaching online courses and even leadership development<li> <li>A listening culture that gives every team member a voice Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback through multiple channels including CEO and Department Town Halls round tables and many others<li> <li>Great Place to Work culture that includes a relaxed work environment allocated hours for having fun and recognition programs for new hires top performers birthdays milestone anniversaries shout outs awards and ongoing contests<li> <li>Work perks including discounts for physical fitness restaurants travel technology shopping and much more<li> <li>An opportunity to participate in company initiatives outside of your work including Social Community Service and Diversity amp Inclusion committees<li> <ul>Account Solutions Representative Whats In It For You Above market pay structure starting at $1650 $1850hour based on experience plus uncapped monthly bonus based on performance <ul><li>The estimated average bonus target for this position is around $800month<li> <li>Paid biweekly<li> <li>Annual hourly pay increases based on your performance<li> <ul>Competitive benefitsperks that begin on your first day <ul><li>Work from homeremote<li> <li>Medical Dental Vision<li> <li>Paid training<li> <li>Paid time off and paid holidays<li> <li>Computer equipment provided monitors mouse keyboard webcam<li> <li>Paid parental time<li> <li>401k with employer match<li> <li>Tuition reimbursement<li> <li>Growth opportunities to advance your career<li> <li>Ongoing training and development<li> <li>Many more additional benefits including monthly fitness reimbursement and adoption assistance apply to learn more about the entire package<li> <ul>When Will You Work <ul><li>Mandatory 5 week virtual training Monday through Friday 10am 7pm CST starting on 5132024<li> <ul>Schedule Schedule choices are listed below in Central Standard Time CST Option1 Every Saturday or Sunday Pay Week Monday off Tuesday flexible Wednesday flexible Thursday 11am8pm Friday flexible Saturday off Sunday 7am4pm NonPay Week Monday off Tuesday flexible Wednesday flexible Thursday 11am8pm Friday flexible Saturday off Sunday 7am4pm Option2 Every Other Weekend Pay Week Monday 11am8pm Tuesday flexible Wednesday flexible Thursday flexible Friday flexible Saturday off Sunday off NonPay Week Monday 11am8pm Tuesday flexible Wednesday off Thursday off Friday flexible Saturday 7am 4pm Sunday 7am 4pm Option3 Every Weekend Pay Week Monday 11am8pm Tuesday flexible Wednesday off Thursday off Friday flexible Saturday 7am 4pm Sunday 7am 4pm NonPay Week Monday 11am8pm Tuesday flexible Wednesday off Thursday off Friday flexible Saturday 7am 4pm Sunday 7am 4pm What Will You Do You change lives by helping to keep the customer on the road to a better financial future Your role as an Account Solutions Representative is to <ul><li>Create solutions to assist the customer from becoming further past due and get them current where possible <li> <li>Create a solution to assist the customer to cancel or stop vehicle repossession<li> <li>Handle Phone Calls You will spend a vast majority of your time signed on to our phone system to handle customer phone calls inbound and outbound<li> <ul>You help these customers by <ul><li>Consistently efficiently and lawfully contacting customers who are behind on their auto loan payments<li> <li>Professionally and respectfully working with customers to help them bring and keep their account current<li> <li>Ensuring the information that we depend on to contact the customer is up to date<li> <li>Leveraging our call model to assist in setting up promises that help to bring the customers account current andor cancel repossessions based on their specific situation<li> <li>Supporting additional customer service requests<li> <ul>What SkillsExperience Are We Looking For Must have <ul><li>High School Diploma<li> <li>High speed internet connection with a minimum of 15mbps download speed<li> <ul>Nice to have <ul><li>Previous customer service andor collection experience in call center environment<li> <li>Experience in the finance or automotive industry<li> <li>Experience in any position where you had to demonstrate excellent customer support or persuasive skills<li> <ul>Who We Are <ul><li>Credit Acceptance is an awardwinning workplace having been on Fortunes Top 100 Workplaces list 8 of the last 9 years<li> <li>We offer a great work environment awesome Team Members competitive benefits progressive career opportunities and we work hard to ensure every Team Member is empowered to work to their fullest potential<li> <li>We are an indirect auto finance company who has been in business for over 50 years<li> <li>We offer automobile dealers auto finance programs to help them sell vehicles to consumers regardless if they have bad or no credit<li> <ul>CACWEST zip LIRemote Benefits <ul><li>Excellent benefits package that includes 401K match adoption assistance parental leave tuition reimbursement comprehensive medical dentalvision and many nonstandard benefits that make us a Great Place to Work <li> <ul>Our Company Values To be successful in this role Team Members need to be <ul><li>Positive by maintaining resiliency and focusing on solutions<li> <li>Respectful by collaborating and actively listening<li> <li>Insightful by cultivating innovation accumulating business and role specific knowledge demonstrating selfawareness and making quality decisions<li> <li>Direct by effectively communicating and conveying courage<li> <li>Earnest by taking accountability applying feedback and effectively planning and priority setting<li> <ul>Expectations <ul><li>Remain compliant with our policies processes and legal guidelines<li> <li>All other duties as assigned<li> <li>Attendance as required by department <li> <ul>Advice We understand that your career search may look different than others Our hiring team wants to make sure that this would be a fit not just for us but for you long term If you are actively looking or starting to explore new opportunities send us your application PS We have great details around our stats success history and more Were proud of our culture and are happy to share why lets talk Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent Credit Acceptance is dedicated to providing a safe and inclusive working environment for all As part of our Culture of Compliance we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce All qualified applicants will receive consideration for employment regardless of the persons age race color religion sex gender sexual orientation gender identity national origin veteran or disability status criminal history or any other legally protected characteristic California Residents Please click here for the California Consumer Privacy Act CCPA notice regarding the personal information Credit Acceptance may collect from you Play the video below to learn more about our Company culture

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Social Responsibility Program Manager II

Company: Desert Financial Credit Union

Location: Phoenix – Mesa – Scottsdale, AZ

Posted Apr 28, 2024

The Social Responsibility Program Manager II is responsible for recommending and executing social impact activities by engaging the Passion to Help of our team members related to random acts of kindness and teacher appreciation initiatives employee engagement volunteering dollars for doers volunteer time off and special projects and corporate giving causerelated event sponsorships and special projects as assigned This role focuses on key programs and initiatives that advance Desert Financial Credit Union and its subsidiaries performance and recognition as a responsible corporate citizen within its social impact priorities of Education amp Workforce Development Financial Wellness Health amp Wellness Hunger amp Food Insecurity Housing amp Homelessness amp Youth Development What you will do here Programs Project and Event Management Plan lead and manage the execution of existing medium and largesized programs events and activities for employees leaders and local community in collaboration with other Program Managers and Coordinators Design and implement the enhancement of existing social impact programs projects and events by working collaboratively with all stakeholders to ensure alignment with the credit unions social impact priorities Support the development of communications content production and purchasing of collateral to support timely program execution in collaboration with the Communications Program Manager Marketing and Purchasing teams Support grand openings and statewide expansion in alignment with corporate strategy including identification of nonprofits Lead Foundation Scholarships application process in alignment with our education priority as designated by the Desert Financial Foundation Board Develop coordinate and execute sustainable fundraising initiatives including internal and external solicitation and donor cultivation Annually draft grant recommendations solicit inviteonly interest form determine nonprofits that move on to full grant application review and score applicants with the committee share receipt of award with nonprofits develop recognition events with leadership Monthly review charitable event submissions and execute approved event deliverables such as program advertisements guest invites and talking points for speaking engagements Lead governance and compliance activities for Desert Financial Foundation Relationship Cultivation and Communication Build strong employee engagement elements by working with internal stakeholders and leaders to continue to build an internal ecosystem of volunteering Serve as a mentor coach and projectbased supervisor for the Volunteer Captains committee members and team Coordinators Lead manage and inspire a crossfunctional team of internal volunteers for multiple programs including recruitment training evaluation and volunteer appreciation Serve as a primary contact to coordinate with beneficiaries regarding project plans and ensuring compliance with contest rules Maintain stakeholder relationships with internal team members nonprofit organizations and Foundation Board Members Reporting amp Budgeting Collaborate on program budgets and then successfully administer and operate within that approved budget to optimize financial efficiency Provide data for monthly reporting and budgeting to successfully communicate the impact of programs internally and externally Other duties as assigned What you will need High School Diploma or GED required Bachelors degree in Community or Public Relations Social Work SociologySocial Science Marketing Business or related field preferred or Equivalent combination of education and experience required 4+ years of Program Management experience required 4+ years of Community Relations Social Responsibility or related experience required Budget Planning experience required Strong written and verbal communication skills and strong presentation skills Ability to communicate and make effective presentations to internal and external leadersbusiness partners and external audiences represents the department across all levels of the business required Good timemanagement skills Ability to work efficiently in pressure situations and demonstrate a highlevel of flexibility in a rapidly changing environment and handling multiple assignmentsprojects simultaneously to meet deadlines required Demonstrated ability to develop positive relationships and lead through influence with internal and external partners and prioritize action and results required Good Project management skills with demonstrated ability to support concurrent projects while ensuring successful completion required Demonstrated expertise planning and successfully executing medium to largesized events independently with ability to stay calm and organized while managing detailsrequired Strong budget management experience demonstrating the ability to effectively plan recommend and adhere to approved program and event budgets required Strong critical thinking and decisionmaking skills with the ability to analyze complex issues evaluate multiple options and make wellinformed decisions required Strong reporting skills with the ability to generate accurate and concise reports including financial and performance analysis required Proficiency with MS Office Suite Outlook Word Excel PowerPoint required Ability to travel up to 20 and provides support and oversight in a high volume of community activities and events that occur outside of traditional work hours required Valid Arizona driver license Motor vehicle record will be screened and the incumbent must meet Company guidelines required We are proud to be an EEOAA employer MFDV We maintain a drugfree workplace and perform preemployment substance abuse testing For additional information about our organization careers and benefits visit httpwwwdesertfinancialcomcareers

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developing and managing complex campaigns drive brand awareness manage paid media budgets

Sr. Paid Media Strategist #Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Apr 28, 2024

This role involves developing and managing complex campaigns across multiple digital channels to drive brand awareness and elevate the credit union's reach and results. Responsibilities include planning, building, executing, and optimizing paid media marketing campaigns, managing paid media budgets, and collaborating with various internal teams. The role also involves staying updated on the latest paid media practices and trends, and leading and mentoring team members. The position offers competitive benefits and opportunities for professional growth.

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lead and coordinate HR activities trusted advisor to senior managers drive integrated talent management

Sr. HR Business Partner #Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Apr 28, 2024

This role involves leading and coordinating HR activities within a business unit, serving as a trusted advisor to senior managers. The individual will drive integrated talent management, employee development, compensation, performance management, and organization transformation strategies. They will act as a primary relationship manager, providing direct input on workforce strategy, workplace policies, and employee engagement. The role requires building relationships with business leaders and employees, collaborating with HR COEs, and ensuring compliance with HR guidelines and policies. The position offers competitive benefits, including medical, dental, vision, paid parental leave, a competitive compensation plan, gym membership discounts, generous PTO, tuition reimbursement, and a 401k with immediate employer match and vesting.

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Title Specialist

Company: Credit Acceptance Corporation

Location: Other US Location

Posted Apr 26, 2024

Credit Acceptance is proud to be an awardwinning company with local and national workplace recognition in multiple categories Our worldclass culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company A great product amazing people and our stable financial history have made us one of the largest used car finance companies nationally Our Operations teams work with our consumers to promote great service encourage them to bring their accounts current and resolve escalated issues Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within Our flexible schedules casual work environment and culture of having fun make this a Great Place to Work About this Position <ul><li>Accurately complete business requests to release or enforce Credit Acceptances lien on vehicles within standards of service for various request types<li> <li>Monitor for legalrisk concerns by identifying when dealer processes are inconsistent with Credit Acceptances expectations and escalate as necessary<li> <li>Professionally and respectfully communicate with internal and external customers Dealers Auctions DMVs and other agencies to obtain needed documents or information necessary to complete title or lien requests and resolve title issues<li> <li>Ensure the information we depend on to track title and lien document location and actions taken is accurately documented<li> <li>Support internal and external customers as needed<li> <ul>Outcomes and Activities <ul><li>Complete TitleLien Requests For all titlelien requests received you will ensure requests are completed within standards of service for each request type<li> <li>Properly Identify Compliance Issues You will identify missing titles issues or errors and resolve them in order to ensure compliance<li> <li>Support the Business Accurately complete requests to release or exercise the Credit Acceptance lien by completing necessary actions for each request type<li> <li>Title CorrectionsChangesUpdates Work with internal and external customers to identify solutions for any title issues and process requests for consumer title needs<li> <li>Receive and Act Upon Feedback You will need to be open to ongoing feedback aimed at improving performance<li> <ul>Requirements <ul><li>High School Diploma<li> <li>Meet qualifications to become a Notary<li> <li>Experience in any position where you had to make logical decisions and resolve complex process issues with the information provided<li> <ul>Preferred <ul><li>Experience in the finance or automotive industry<li> <li>Experience with vehicle titles<li> <li>Associates Degree in business<li> <ul>Training amp Schedule Requirements <ul><li>Training 4 6 weeks of hybrid training Training hours will mirror the trainer and will start between 79 am EST <li> <li> Schedule Monday through Friday 7am 7pm flexible 8 hour shift<li> <ul>Targeted Compensation $1875 $2200hour based on experience Targeted Bonus Uncapped monthly bonus potential based on individual performance The estimated average bonus target for this position is around $400$500month INDSERLP zip LIRemote Benefits <ul><li>Excellent benefits package that includes 401K match adoption assistance parental leave tuition reimbursement comprehensive medical dentalvision and many nonstandard benefits that make us a Great Place to Work <li> <ul>Our Company Values To be successful in this role Team Members need to be <ul><li>Positive by maintaining resiliency and focusing on solutions<li> <li>Respectful by collaborating and actively listening<li> <li>Insightful by cultivating innovation accumulating business and role specific knowledge demonstrating selfawareness and making quality decisions<li> <li>Direct by effectively communicating and conveying courage<li> <li>Earnest by taking accountability applying feedback and effectively planning and priority setting<li> <ul>Expectations <ul><li>Remain compliant with our policies processes and legal guidelines<li> <li>All other duties as assigned<li> <li>Attendance as required by department <li> <ul>Advice We understand that your career search may look different than others Our hiring team wants to make sure that this would be a fit not just for us but for you long term If you are actively looking or starting to explore new opportunities send us your application PS We have great details around our stats success history and more Were proud of our culture and are happy to share why lets talk Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent Credit Acceptance is dedicated to providing a safe and inclusive working environment for all As part of our Culture of Compliance we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce All qualified applicants will receive consideration for employment regardless of the persons age race color religion sex gender sexual orientation gender identity national origin veteran or disability status criminal history or any other legally protected characteristic all team members demonstrate mutual respect for one another All qualified applicants will receive consideration for employment without regard to protected characteristics like age race color religion sex sexual orientation gender identity national origin veteran or disability status California Residents Please click here for the California Consumer Privacy Act CCPA notice regarding the personal information Credit Acceptance may collect from you Play the video below to learn more about our Company culture

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Software Engineering for Digital Banking Platforms mobile and online banking strategy agile software development

Sr. Manager, Software Engineering - Digital Banking Platform (#Hybrid Chicago near O'Hare Airport)

Company: Alliant Credit Union

Location: Chicago, IL

Posted Apr 28, 2024

The Sr Manager of Software Engineering for Digital Banking Platforms will lead the mobile and online banking strategy, managing a team of engineers, mobile developers, API Evangelists, and staff augmentation resources. The role requires an established background in financial industry digital banking solutions, agile software development, project management, and communication skills. Responsibilities include software development and support, strategy and planning, and performance management. The ideal candidate should have experience in managing React, Angular, iOS, and Android development environments, and SaaS-based digital banking platforms. Benefits include competitive medical, dental, vision benefits, paid parental leave, and a 401k with immediate employer match.

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Regional Sales Manager

Company: Commercial Credit Group Inc.

Location: Other US Location

Posted Apr 26, 2024

Regional Sales Manager Waste Division Commercial Credit Group CCG is one of the largest privately held independent commercial equipment finance companies in North America We provide loans and leases to small and midsized businesses in the construction fleet transportation machine tool and manufacturing and waste industries Our sales force is located throughout North America and sources new business through endusers equipment vendors and manufacturers with typical transaction sizes ranging from $100000 to $2500000 CCG is headquartered in Charlotte NC and operates offices in Buffalo NY Naperville IL and Hamilton ON CCGs success is built on relationships equipment knowledge and a foundation of excellent customer service Our unique brand of equipment finance has produced excellent financial performance through all cycles since our founding in 2004 We hold our originations on our balance sheet which is funded through a combination of committed bank credit facilities assetbacked securities revolving assetbacked securitizations unsecured debt and equity Position Summary We are looking for highperforming motivated individuals to serve as Regional Sales Managers Each of these positions focus in one of the specific industries we serve have defined territories to ensure ample opportunities and report through a regional corporate office While we are looking for selfstarters we actively market our company and our brand and assist in sales product and process training as well as prospecting and lead generation Equipment knowledge and finance experience are helpful but not specifically required The ideal candidates will have a desire to build their territory create meaningful customer relationships and be driven to contribute to the success of the entire organization Responsibilities <ul><li>Prospecting for new business at the enduser and dealer level<li> <li>Maintain build and enhance existing customer relationships<li> <li>Utilize our CRM system to track monitor and market to customers prospects and dealers<li> <li>Develop strong internal relationships with credit documentation collections and marketing staff<li> <li>Initiate customer applications and correspondence coordinate closings and handle ad hoc responsibilities within the territory<li> <ul>Qualifications and Success Indicators <ul><li>Demonstrable track record of sales success in equipment finance equipment sales or a related field<li> <li>Effective communication skills including written and phone skills<li> <li>Understanding of the equipment finance process<li> <li>Knowledge of and willingness to use CRM Microsoft Office suite and backend computer systems<li> <li>Dedication to enhancing the customer experience and delivering stellar service to our customers<li> <li>Strong desire to grow the book of business<li> <li>Ability to travel<li> <ul>CCG offers an entrepreneurial small company approach to doing business emphasizing customer service and relationships with financial capabilities of a large institution For more information please visit us at wwwcommercialcreditgroupcom Interested candidates should send a resume and cover letter to careerscommercialcreditgroupcom

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