Jobs at Credit Karma
309,169 open positions
Director, Business Intelligence
Company: First Entertainment Credit Union
Location: Hollywood
Posted Mar 12, 2024
<p><span>First Entertainment Credit Union is looking for a <span><b>Director Business Intelligence <b><span>who will oversee the strategies processes applications data technologies and technology architecture surrounding and supporting the Business Intelligence program at First Entertainment Credit Union<span><p> <p><br ><p> <p><span>The position is responsible for defining and managing priorities and projects for interdisciplinary teams working on aspects of Business Intelligence relevant to specific business units The Director Business Intelligence is also responsible for analyzing organizational data to provide data driven insights and creating analytics which assist in optimizing performance and operational success across the Credit Union<span><p> <p><br ><p> <p><span> This is a fulltime hybrid opportunity reporting to the VP of Enterprise Technology and Data and is based in Hollywood CA <span><span>The minimum and maximum salary range for this position is 14236766 $ to $21355149 in California The target starting pay is between $14236766 to $17795958<span><p> <p><span> <span><p> <p><b>Responsibilities <b><p> <p><span><span><span> <span><span>Deliver comprehensive Business Intelligence solutions including reporting analytics visualizations and overseeing the creation and management of the Data Warehouse<span><p> <p><span><span><span> <span><span>Partner with Leaders to establish and continually reinforce data governance practices creating and maintaining a KPI Catalog to standardize data reporting logic<span><p> <p><span><span><span> <span><span>Effectively leverage data visualization tools such as Power BI to create impactful and insightful visuals that assist Leadership with business decisions<span><p> <p><span><span><span> <span><span>Proactively identify enhancement opportunities to continuously improve technologies and applications and effectively deliver Data and Analytics to enhance the Credit Unions competitive position<span><p> <p><span><span><span> <span><span>Closely collaborate with various levels of management develop and document the vision and strategies of what BI is and will be within the organization<span><p> <p><span><span><span> <span><span>Perform analysis prioritization and recommendation of technologies and projects to be considered for implementation along with oversight of those projects<span><p> <p><span><span><span> <span><span>Lead the BI team in developing dashboards reports and managing data extracts<span><p> <p><span><span><span> <span><span>Support the development and deployment of data solutions that leverage technology to improve and simplify daily activities<span><p> <p><span><span><span> <span><span>Effectively manage team resources to consistently deliver a timely and highquality work product that supports both operational and strategic decisionmaking<span><p> <p><span><span><span> <span><span>Research new and existing BI tools processes and technologies to increase the ability to provide relevant historical current and predictive views of members and their behaviors products and services and business operations<span><p> <p><span><span><span> <span><span>Develop strong working relationships with leaders and peers across the Credit Union in addition to driving high levels of employee engagement<span><p> <p><span><span><span> <span><span>Establish and maintain data governance policies and procedures to ensure data quality security and compliance with regulatory requirements<span><p> <p><span><span><span> <span><span>Manage relationships with key business partners vendors and consultants<span><p> <p><span><span><span> <span><span>Prioritize and oversee efforts to improve and streamline existing processes<span><p> <p><span><span><span> <span><span>Create and maintain daily processing documentation and perform other duties as assigned<span><p> <p><span> <span><p> <p><span>At First Entertainment your role and every role are essential to our Mission We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work Core Values Members First + Ownership + Integrity + Innovation + Inclusivity + One Team and we expect you to uphold them<span><p> <p><span> <span><p> <p><b>Requirements<b><p> <p><span><span><span> <span><span>A 4year college degree in Computer Science or equivalent experience<span><p> <p><span><span><span> <span><span>A minimum of 5 years of experience creating Business Intelligence strategies implementing strategic initiatives and managing a Business Intelligence Team<span><p> <p><span><span><span> <span><span>A minimum of 5 years of experience in business analysis using Power BI is required<span><p> <p><span><span><span> <span><span>Strong knowledge of Data Warehouse architecture and experience using SQL query techniques to access SQL server or other relational databases<span><p> <p><span><span><span> <span><span>Ability to work both independently and within a teambased environment<span><p> <p><span><span><span> <span><span>Effective presentation skills both written and verbal<span><p> <p><span><span><span> <span><span>Experience leading technical staff through all phases of the software development life cycle<span><p> <p><span><span><span> <span><span>Experience with relational database such as Microsoft SQL Server<span><p> <p><span><span><span> <span><span>Proficient in SSMS SSRS and SSIS <span><p> <p><span><span><span> <span><span>Advanced knowledge of code repository and version control such as Git<span><p> <p><span><span><span> <span><span>Integration framework architecture such as API microservices REST SOAP or JSON XML<span><p> <p><span><span><span> <span><span>Familiarity with some of the following programing languages preferred HTMLCSS AJAX JavaScript jQuery PHP Python NETC <span>VBNET<span> <span>ASPNET<span> SQL<span><p> <p><span><span><span> <span><span>Ability to manage to deadlines and collaborate effectively in teams with all levels of the organization<span><p> <p><span><span><span> <span><span>Thorough knowledge of banking products and services procedures and guidelines regulations and field of membership requirements<span><p> <p><span><span><span> <span><span>Indepth thorough knowledge of regulations applicable to essential responsibilities<span><p> <p><span><span><span> <span><span>Effective communication skills across all levels of the organization<span><p> <p><span><span><span> <span><span>Knowledge of how to use a personal computer and MS Office products on a daily basis Word Excel Outlook and Jack Henry Symitar ARCU<span><p> <p> <p><p><b>Our Benefits and Perks<b><p> <p><span>Rich healthcare benefits and retirement plans including profit sharing opportunities <span><p> <p><span>Market competitive pay and bonus earning potentials<span><p> <p><span>Generous time off plans including PTO Sick time holidays Volunteer Time off Paid Parental Leave and more<span><p> <p><span>Robust Learning and Development programs to support personal and professional growth<span><p> <p><span>Tuition and Education reimbursement program up to $5250 annually<span><p> <p><span>Commitment to DEIB Diversity Equity Inclusion and Belonging and opportunities to help make an impact on the communities<span><p> <p><span>Employeeonly financial readiness offerings discounts on loan rates and fee waivers<span><p> <p><span>Various stipends and accommodations to support an agile work model<span><p> <p><span>Meaningful wellness programs through CALM subscription and employerpaid EAP as well as Fitness Reimbursement<span><p> <p><span>Unlimited referral bonus earning potential up to $5000<span><p> <p><span>Team building and cross functional events throughout the year and more<span><p> <p><br ><p> <p><b>Who We Are<b><span> <span><p> <p><span>Named one of the top 10 Credit Union in California by Forbes First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them With more than 21 billion in assets and over 90000 members we are constantly looking for talents to help us build a high trust high performance and workplace of choice culture while growing our business As a teammate you will enjoy an inclusive workplace culture and an employerofchoice environment<span><p> <p><span> <span><p> <p><span>At First Entertainment Credit Union we believe Your Story Matters and that includes our members employees community and those interested in joining our growing team <span><p> <p><span> <span><p> <p><b>Our Hiring Philosophy<b><p> <p><span>First Entertainment Credit Union supports <span>Pay Transparency<b> <b><span>and considers many factors such as your experience skills certification location job grade while determining your compensation package Pay decisions are also guided by our financial means as well as analyzed against our internal equity We are committed to competitive pay and offer benefits in accordance with our compensation philosophy <span><p> <p><br ><p> <p><span>First Entertainment Credit Union is also an Equal Opportunity Employer committed to a diverse and inclusive workforce Applicants will receive consideration for employment without regard to race color religion sex including pregnancy age sexual orientation national origin marital status parental status ancestry disability gender identity veteran status genetic information other distinguishing characteristics of diversity and inclusion or any other protected status regulated by law If you need any reasonable accommodation to complete this application please contact our People Operations team at <span>FirstEntPeopleOpsfirstentorg<span><span><p> <p><br ><p> <p><p>
Business Analyst II
Company: Gesa Credit Union
Location: Spokane, WA
Posted Mar 10, 2024
<p><strong>Job Details<strong> <p> <p><strong>Level<strong> <p> <p>Experienced <p> <p><strong>Job Location<strong> <p> <p>Spokane Valley East Sprague Spokane Valley WA <p> <p><strong>Position Type<strong> <p> <p>Full Time Salary <p> <p><strong>Education Level<strong> <p> <p>2 Year Degree <p> <p><strong>Salary Range<strong> <p> <p>$6778854 $10168280 Salaryyear <p> <p><strong>Description<strong> <p> <p><strong>Take a leap and join our team<strong> <p> <p>At Gesa we believe in the power of our people Coming from all walks of life our team members individual stories and unique experiences are our most valuable asset But its how we come together igniting our collective compassion and commitment to empowering our communities that makes us succeed Because we know we go further when we go together <p> <p>Here you can join a team who is passionate about serving others has a desire to do good and shares a deep love of people You can engage in meaningful work that impacts your community You can challenge yourself and grow in your career And you can rest assured that your wellbeing and prosperity are our priority <p> <p><strong>Get to know us <strong>About Gesa Credit Union <p> <p><strong>Role Summary<strong> <p> <p>Under the general supervision of the Program ManagerTeam Leader the Business Analyst II collects and analyzes data related to business problems and processes and assembles functionalnonfunctional requirements for software systems and improvement initiatives The incumbents primary responsibility is to elicit analyze validate specify verify and manage the real needs of the project stakeholders including members and endusers and serves as the conduit for the processes and requirements that flow between member community and the technical and the business units responsible for the systems This position has intermediatetoadvanced job knowledge and has demonstrated the ability to handle moderate responsibilities in addition to the Business Analyst II role <p> <p><strong>What You Will Be Doing<strong> <p> <ol><li>Elicit capture track and document business processes and requirements for a given system using best practices by working with the project sponsor andor product business owner <li> <li>Elicit requirements from the business <li> <li>Present requirements to business owners project teams and management and obtain agreement from all decision makers on the strategic and tactical direction of the initiative <li> <li>Lead the decomposition of highlevel business and user requirements into development and test requirements <li> <li>Facilitate systems scoping and requirements sessions independently with stakeholders <li> <li>Communicate with the Project Manager on Enterprise Projects on scoperequirement changes consistent with the Change Management Plan for the project <li> <li>Manage requirements traceability information and tracking requirements status throughout the project <li> <li>Execute project deliverables by working with project team members under the direction of the Project Manager <li> <li>Lead requirements analysis and verification to ensure that requirement statements are complete consistent concise comprehensible traceable feasible unambiguous and verifiable and that they conform to standards <li> <li>Collaborate with the Project Manager andor moresenior Business Analyst to prioritize requirements based on guidance from the sponsoring Business Unit <li> <li>Participate in peer reviews and inspections of Business Requirements Documents and DevOps Boards <li> <li>Perform analysis and validation of project maintenance releases deliverables against project requirements and vision <li> <li>Participate in documentation of testing requirements analyze and prepare testing requirements and documentation needs within the format designated for the project <li> <li>Research and recommend improvements to business processes organization and rules that can increase the advantages gained from technical and nontechnical solutions<li> <li>Document complex multisystem workflows and business processes and proactively identify improvements and opportunities <li> <li>Analyze current process standards and metrics in order to provide solutions for improvements <li> <li>Lead data gathering root cause analysis and performance trending in order to develop appropriate process control changes <li> <li>Coordinate with Subject Matter Experts to develop process improvement reports for setting forth progress adverse trends and appropriate recommendations and conclusions <li> <li>Prioritize and implement process change requirements based on the critical project needs in collaboration with the Project Manager <li> <li>Determine fiscal requirements and personnel resources required for process reengineering of process change <li> <li>Utilizes and continues to grow a network throughout the organization <li> <li>Solicits requirements from business units and identifies process improvements with initial guidance from the PMO and business units <li> <li>Demonstrate empathy by understanding the needs of the end user and seeking out problems they may encounter <li> <li>Contribute to the improvement of the Business Analysis process on a continuous basis <li> <li>Mentor and advise less experienced Business Analysts <li> <li>Perform other duties as assigned <li> <ol><p><strong>About You<strong> <p> <ol><li>A strong independent contributor as well as a team player<li> <li>Strong analytical quantitative and information sourcing skills<li> <li>Knowledge of software and system development lifecycle SDLC required<li> <li>Experience working on Agile ScrumKanban teams preferred<li> <li>Experience working within the Project Management Lifecycle preferred<li> <li>Ability to innovate while solving problems<li> <li>Accountable for results<li> <li>Ability to participate on multidisciplinary teams supporting initiatives for strategic business improvements<li> <li>Advanced Time Management skills<li> <li>Exercise sound judgment when performing duties and working with members and staff<li> <li>Continuously maintains and develops professional skills<li> <li>Identifies and elevates issues to PMO and QA leadership and proposes solutions<li> <li>Advanced TechnicalProfessional writing and oral communication skills<li> <li>Collaboration with Project Managers and Business Unit Leadership<li> <li>Strong active listening skills and selfawareness throughout the project lifecycle<li> <li>Required Proficiency in software Developmenttesting tools Azure Dev Ops JiraConfluence Rally etc<li> <li>Required Proficiency in Microsoft Office 365 Word Excel Teams OneNote Excel PowerPoint<li> <li>Required Proficiency in process flow and engineering diagraming tools such as Microsoft Visio Lucidchart etc<li> <li>Familiarity with Tableau PowerBI or comparable analyticalreporting tools<li> <ol><p><strong>Qualifications<strong> <p> <p><strong>What You Will Need<strong> <p> <ol><li>Certified Business Analysis Professional CBAP or PMI Professional in Business Analysis PMIPBA may substitute significant experience <li> <li>Bachelors degree preferred in Business Information Systems Computer Science or related field <li> <li>47 years of BusinessTechnical Analysis or Technical Project experience <li> <li>Certified Business Analysis Professional CBAP or PMI Professional in Business Analysis PMIPBA May substitute significant experience <li> <li>Required Proficiency <li> <ol><ul><li>Software Developmenttesting tools Azure Dev Ops JiraConfluence Rally etc <li> <li>Microsoft Office 365 Word Excel Teams OneNote Excel PowerPoint <li> <li>Process flow and engineering diagraming tools such as Microsoft Visio Lucidchart etc<li> <ul><p>6 Familiarity with Tableau PowerBI or comparable analyticalreporting tools <p> <p><strong>Our Team Member Value Proposition<strong> <p> <p>In exchange for bringing your talent to Gesa here are a just a few of the benefits and perks we offer <p> <ul><li>Competitive Pay<li> <li>Medical Dental Vision and Life Insurance<li> <li>20 daysyear of Paid Time Off Plus 10 Paid Holidays<li> <li>401k Match<li> <li>Incentive Program<li> <li>Tuition Assistance and Student Loan Repayment<li> <li>Commuter Benefits<li> <li>Paid Time Off to Volunteer in the Community<li> <li>Product discounts<li> <li>Engaging Work Environment<li> <li>Rewards and Recognition Programs<li> <ul><p><strong>Salary Range<strong> <p> <p>$6778854$10168280 <p> <p>Get wise to whats possible with a career at Gesa Join us <p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact the HR Department at 509 3783100 or hrmailgesacom to request an accommodation <p> <p>Gesa Credit Union reserves the right to revise or change the job description as the need arises This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment <p> <p>Selected candidates must be able to pass a preemployment drug screen which includes screening for all drugs considered illegal or controlled by the States in which the candidate will be performing work as well as a creditbackground check and a skills assessment <p> <p>Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity RaceColorGenderSexual OrientationGender IdentityReligionNational OriginDisabilityVeteran <p> <p>Equal Employment Opportunity gesacom<p>
Learning & Development Coordinator - Hybrid
Company: Alliant Credit Union
Location: Chicago, IL
Posted Mar 12, 2024
<p><b> Start a Rewarding Career with Alliant <b><br >In this role you coordinate the planning scheduling and support of HRs training programs to meet the needs of the organization Assist in the maintenance of a variety of training resources curriculum databases and training records Work with team to set up the facilitation of training sessions for subject matter experts SMEs Assist with project documentation including templates communication and analysis<br ><b> Responsibilities <b><br ><p><ul><li> Assist team with setup materials and coordination of training needs for various trainings in person online and selfservice to ensure effective and productive learning experiences <li> <li> Maintain program content documents and instructional material by updating and incorporating new ideas from SMEs into educational content and learning solutions <li> <li> Update and maintain the curriculum database and training records <li> <li> Collaborate with the team to identify new training opportunities and assist the team to set up and schedule training as appropriate <li> <li> Assist with posttraining surveys to monitor and improve the quality of training content and training followup on completed training to collect data that will help evaluate and measure results <li> <li> Collect compile and report results of evaluations attendance and training data to key stakeholders <li> <li> Provide support to the team in the design and development of training content such as visual aids presentations brochures and other materials that will enhance the quality of training <li> <ul><p><br ><b> Qualifications <b><br ><strong>Education<strong> <br ><p><ul><li> Bachelors Degree Human Resources Business Administration Education or Related Preferred <li> <li> High School or Equivalent Minimum <li> <ul><p><br ><strong>Years of Experience<strong> <br ><p><ul><li> 1 years Human Resources training coaching or related <li> <ul><p><br >You will benefit from <br ><p><ul><li> Competitive medical dental and free vision benefits <li> <li> Paid parental leave <li> <li> Competitive compensation plan <li> <li> Gym memberships discounts <li> <li> Generous PTO and banking holidays off <li> <li> Tuition reimbursement <li> <li> 401k with immediate employer match and vesting <li> <ul><p><br >Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act Ensures compliance with all applicable state and federal laws company procedures and policies Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts complies with Privacy Act directives<br >The responsibilities listed do not contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position Duties responsibilities and activities may change at any time with or without notice<p>
Staff Software Engineer (Backend)
Company: Nova Credit
Location: New York City, NY
Posted Mar 11, 2024
<p>At Nova Credit our mission is to power a more fair and inclusive financial system for the world If you have no credit it can take years to build that up even if your financial situation shows that you have the ability to take on risks In the US that accounts for almost 20 of the adult population including 11 which are entirely credit invisible This directly affects this populations ability to qualify for student loans apartment leases car financing and anything else requiring a credit score <p> <p><br ><p> <p>Were building a data analytics platform on top of bank transaction data that enables lenders to evaluate creditworthiness based on a persons most uptodate financial situation opening up opportunities and financial flexibility for all parties We are backed by leading investors including Kleiner Perkins General Catalyst and Index Ventures<p> <p><br ><p> <p>For a more indepth look at our engineering culture check out our page on Key Values<p> <p><b>RESPONSIBILITIES <b> <p><ul><li>Support and mentor the engineers on the team elevating overall team capability<li> <li>Partner with the engineering manager for technical roadmap amp direction<li> <li>Identify and solve performance issues in our systems and human processes<li> <li>Work collaboratively with Product Design and other Engineering teams to enable shortterm deliverables and longterm strategic initiatives<li> <li>Design extend improve and manage the complexity of our global financial products<li> <li>Deliver highquality solutions and features with speed and endtoend ownership of your projects<li> <p><br ><p> <ul><p><b>YOUR SKILLSET<b> <p><ul><li>10+ years of relevant experience including experience at a highgrowth or earlystage startup<li> <li>Strong collaboration skills with both internal and external stakeholders to discover requirements and deliver a solution<li> <li>Preferred but not required Experience with core parts of our stack experience at a fintech startup<li> <ul><p><b>SAMPLE PROJECTS <b> <p><ul><li>Lead the design of a unified data platform capable of seamlessly processing various bank data sources<li> <li>Identify scaling problems within our systems and processes and design and implement solutions that help us scale<li> <li>Develop an experiment pipeline to test product changes against historical data<li> <li>Investigate our systems for time performance issues Design and shepherd appropriate solutions into production<li> <ul><p> <p><p><span>Everyone is welcome at Nova Credit We are an equal opportunity employer where our diversity and<span><p> <p><span>inclusion are central pillars to our company strategy We look for applicants who understand embrace and thrive in a multicultural and increasingly globalized world We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status<span><p> <p><p>
Business Analyst
Company: Sound Credit Union
Location: Seattle, WA
Posted Mar 10, 2024
<p><strong>Job Details<strong> <p> <p><strong>Level<strong> <p> <p>Experienced <p> <p><strong>Job Location<strong> <p> <p>Corporate Office Tacoma WA <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>High School Diploma or equivalent <p> <p><strong>Salary Range<strong> <p> <p>$7600000 $11400000 Salary <p> <p><strong>Travel Percentage<strong> <p> <p>Negligible <p> <p><strong>Job Shift<strong> <p> <p>Monday Friday <p> <p><strong>Job Category<strong> <p> <p>General Business <p> <p><strong>Description<strong> <p> <p><strong>Sound is looking for<strong> <p> <p><strong>A Business Analyst to join our team <strong>As the Business Analyst BA you will review analyze design and support implementation of enterprisewide projects processes and program changes that support organizational goals and follow project management best practices As a Business Analysts you will participate in and at times lead crossfunctional project teams through successful implementation of new systems and system changes from project inception to close In this role you will collaborate with many areas of the organization to discover impacts define scope gather requirements determine objectives and success criteria help select solutions that fulfill business and technology requirements <p> <p><strong>At Sound you will experience<strong> <p> <ul><li>Our purpose which is <strong>to stand with you through all waves of life<strong> Every day our employees help us to live this purpose We believe in empowering our employees to do the right thing <li> <li>A diverse workforce with an inclusive and supportive environment<li> <li>Besides competitive pay we offer career growth and we hold a benefits package thats consistent with our purpose personalities and values <li> <li>Teams that are living out the credit union philosophy of people helping people <li> <li>Fellow employees who are dependable genuine inclusive and resourceful<li> <li>Leaders of Sound Credit Union who embrace our Brand Purpose At Sound we recognize our actions strongly impact our Brandled culture Therefore we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being <strong>S<strong>upportive<strong> O<strong>pen <strong>U<strong>nified i<strong>N<strong>clusive and by <strong>D<strong>oing the right thing<li> <li><strong>Learn more about our company culture here<strong><li> <ul><p><strong>As a Business Analyst you will<strong> <p> <ul><li>Collaborate with internal teams to understand define and document enduser and business requirements for new and existing processes systems and solution develop use cases translate business requirements into technology project specifications and use the established requirements and use cases to drive requests for information and requests for proposals and product design and selection Support the delivery of solutions that meet project objectives and business requirements as defined by stakeholders and users Develop and leading testing for projects and follow Sounds testing methodology <li> <li>Manage vendor evaluation vendor selection and 3rd parties responsible for vendor due diligence as related to projects Create and adhere to project budget <li> <li>Document asis processes and help design tobe processes as part of the initial analysis when scoping out projects Optimize and transform business processes and enterprisewide programs Lead internal teams through process review develop and document a holistic view of programs and processes with global process maps for the current state and desired state create lean procedures and processes that work well for end users product owners and product managers <li> <li>Identify and define the purpose and scope of new projects Develop Objectives and Key Results OKRs to understand define and measure the success criteria of the new or modified change <li> <li>Identify and assess impacts to personnel systems or processes and address these throughout the project Identify risks to projects and plan mitigations <li> <li>Develop flexible implementation plans to allow for prototyping and incremental improvements <li> <li>Work with escalation resources including vendors to resolve issues or bugs that arise during implementation and user acceptance testing Create test scripts and guide users through User Acceptance Testing for any new systems or modifications being implemented <li> <li>Facilitate communication amongst project teams and effectively communicate with all stakeholders <li> <li>Provide mentorship and crossfunctional training to support staff as new products and systems become operationalized Help transition new systems to System Administrators or Business System Analysts<li> <li>Engage stakeholders at all levels to adopt product process or program changes Communicate changes to all levels of the organization as changes are completed lead the transition of ownership and ongoing support from project team to productprocess managers <li> <li>Partner with Training and Development staff and other key stakeholders to develop and provide Develop and deliver training to staff in conjunction with the Human Resources department on new systems and enhancements to existing systems<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>Our ideal candidate will bring to the team<strong> <p> <ul><li>Three or more years of experience in a Business Analyst or Data Analyst role required preferably in a financial institution<li> <li>High School Diploma or equivalent required <li> <li>Business Analyst Certification CBAP or CCBA desired<li> <ul><p>In addition <p> <ul><li>Must be bondable <li> <li>Employer sponsorship to secure or maintain employment authorization not available<li> <ul><p><strong>As a team member of Sound you will receive<strong> <p> <ul><li>These benefits in support of a true worklife balance <ul><li>Full medical dental vision and disability for the employee yourself with <strong>premiums paid by Sound<strong><li> <li>401k with 4 match Plus discretionary profit share of up to 5 of annual salary<li> <li>Three weeks Paid Time Off PTO accrued annually <li> <li>5 employer paid worklife balance days <li> <li>10 paid federal holidays every year <li> <li>Employee assistance program for wellness counseling <li> <li>Gymlifestyle reimbursement<li> <li>Free andor discounted banking services with Sound<li> <li>Employee Charitable Matching amp Volunteer Program<li> <li>Employee bonus program<li> <li>Tuition assistance<li> <li>ORCA pass<li> <ul><li> <li>Incentives available for multilingual speakers <li> <ul><p><strong>Your compensation <strong> <p> <p>At Sound Credit Union we believe in paying our employees a fair and living wage Individual offers are made dependent upon a candidates prior experience and education level as it pertains to their role This strategy promotes a talented and empowering work environment that we hope you will be a part of Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered as well as for room for growth and tenure achieved in a role over time Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates which allows us to offer meritbased salary increases <p> <p>Minimum $76000 <p> <p>Midpoint $95000 <p> <p>Maximum $114000 <p> <p><strong>Your hours <strong> <p> <p>A hybrid schedule Monday Friday 8 am 5 pm <p> <p>In your role you will have the ability to combine inperson and remote work <p> <p><strong>About Sound Credit Union<strong> <p> <p>Sound Credit Union Sound was founded in 1940 and is one of Washington States largest credit unions We have 26 fullservice branches located throughout the Puget Sound region At Sound we pride ourselves on making connections with our members employees and community Wed love to share more about why Sound is somewhere you want to be apply now and visit our website at wwwsoundcucom <p> <p><strong>The future is in our hands<strong> <p> <p>Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity equity and inclusion All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression national origin veteran status disability age or any other protected status <p> <p>People of color women LGBTQIA+ veterans and persons with disabilities are encouraged to apply<p>
Sr. Controls Program Specialist - Hybrid, Illinois
Company: Alliant Credit Union
Location: Chicago, IL
Posted Mar 12, 2024
<p><b> Start a Rewarding Career with Alliant <b><br >In this role you will oversee the control development and edits and lead the creation and completion of a riskbased nontechnology control testing program Assist with the creation of timely and accurate reporting relating to control testing<br ><b> Responsibilities <b><br ><p><ul><li> Work with the lines of business to ensure that the controls are comprehensively captured and monitored within established control construct and with sufficient retention of evidence <li> <li> Develop and successfully execute a riskbased control testing schedule <li> <li> Assist with the creation of formal issues based on control testing results <li> <li> Identify business risk in each area and proactively promote possible solutions to manage and identify unmitigated risks <li> <li> Provide thought leadership and industry best practices in the development and justification of controls and testing enhancing initiatives <li> <li> Produce standard control testing reporting for senior management and governance committees compile information analyze data to develop insights on quantitativequalitative risk analysis and make continuous improvement recommendations <li> <li> Prepare and provide control testing and monitoring information and management responses as they relate to requests from the second and third line of defense reviews or external exams <li> <li> Ensure proper retention of necessary documentation relating to controls and control testing <li> <li> Lead and mentor risk and control analysts during control testing andor multiperson assignmentsprojects <li> <li> R epresent the business risk and controls as the controls and testing subject matter expert in business and governance meetings <li> <ul><p><br ><b> Qualifications <b><br ><strong> Education <strong><br ><p><ul><li> Bachelors Degree Business Finance or Related Preferred <li> <li> High School or Equivalent Minimum <li> <ul><p><br ><strong> Years of Experience <strong> <br ><p><ul><li> 5 Years Compliance testing internal audit risk quality control or related Minimum <li> <ul><p><br ><strong> In Lieu of Education <strong><br ><p><ul><li> 8 Years Compliance testing internal audit risk quality control or related <li> <ul><p><br >You will benefit from <br ><p><ul><li> Competitive medical dental and free vision benefits <li> <li> Paid parental leave <li> <li> Competitive compensation plan <li> <li> Gym memberships discounts <li> <li> Generous PTO and banking holidays off <li> <li> Tuition reimbursement <li> <li> 401k with immediate employer match and vesting <li> <ul><p><br >Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act Ensures compliance with all applicable state and federal laws company procedures and policies Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts complies with Privacy Act directives<br >The responsibilities listed do not contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position Duties responsibilities and activities may change at any time with or without notice<p>
Sr. Manager, Consumer Deposit Products
Company: Alliant Credit Union
Location: Chicago, IL
Posted Mar 12, 2024
<p><b> Start a Rewarding Career with Alliant <b><br >In this role you will manage deposit and transactions by developing and maintaining a comprehensive roadmap to build competitive profitable deposit products that support the member experience Develop a comprehensive gotomarket strategy for deposit products including product acquisition retention engagement and multiproduct Responsible for competitive intelligence member experience improvement and product reporting<br ><b> Responsibilities <b><br ><p><ul><li> Own consumer deposit product suite as governed by regulations terms conditions and financial value <li> <li> Develop robust product roadmaps designed to provide financial value to members and attract new members <li> <li> Seek and develop opportunities to improve member experience and reduce friction <li> <li> Assess marketplace competition around product offerings pricing and experience Create product pricing strategies based on competitive analysis costs and balance sheet and present to leadership for alignment <li> <li> Identify opportunities for product revisions and for new products based on market input and competitive assessments <li> <li> Develop product specifications and identify required resources for development <li> <li> Partner with other areas such as plastic card operations to ensure operational excellence and expected member debit amp payment experience <li> <li> Partner with other teams such as marketing to develop and execute deposit and member growth marketing campaigns <li> <li> Ensure disclosures and marketing materials are compliant with relevant regulations <li> <li> Provide ongoing monthly and annual reporting and analysis for the portfolio <li> <li> Prioritize a backlog of deposit product enhancements against member feedback and market conditions <li> <li> Maximize financial performance of the deposits and new member growth <li> <li> Develop annual business plan direction for deposits and assigned <li> <li> Maintain a current knowledge of changing legislation and regulatory climate and recommend changes to products and services <li> <li> Plan oversee and lead the work of the team to meet functional and individual operational objectives and goals Coach mentor and develop staff including overseeing new employee onboarding and providing career development planning and opportunities Responsible for hire fire performance discipline and problemresolution decisions <li> <ul><p><br ><b> Qualifications <b><br ><strong>Education<strong> <br ><p><ul><li> Bachelors Degree Marketing or Related Minimum <li> <li> Graduate Degree Marketing or Related Preferred <li> <ul><p><br ><strong>Years of Experience<strong><br ><p><ul><li> 7 years Marketing product management or related <li> <li> 3 years People Management <li> <li> 3 years Deposit product management Preferred <li> <ul><p><br ><strong> In Lieu of Education <strong><br ><p><ul><li> 10 years Marketing product management deposit product management including people management <li> <ul><p><br ><strong> You will benefit from <strong><br ><p><ul><li> Competitive medical dental and free vision benefits <li> <li> Paid parental leave <li> <li> Competitive compensation plan <li> <li> Gym memberships discounts <li> <li> Generous PTO and banking holidays off <li> <li> Tuition reimbursement <li> <li> 401k with immediate employer match and vesting <li> <ul><p><br >Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act Ensures compliance with all applicable state and federal laws company procedures and policies Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts complies with Privacy Act directives<br >The responsibilities listed do not contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position Duties responsibilities and activities may change at any time with or without notice<p>
Director, Enterprise Technology
Company: First Entertainment Credit Union
Location: Hollywood
Posted Mar 13, 2024
<p>First Entertainment Credit Union is looking for <b>Director Enterprise Technology<b> who is responsible for the overall strategy design build implementation and support of vendor and internal custom solutions that support the Credit Unions core banking platform and other enterprise applications The Director Enterprise Technology will provide oversight for application architecture design development and delivery of business solutions that optimize operational efficiency through technology and automation<p> <p><br ><p> <p> The Director Enterprise Technology must be an expert in JHAs Symitar core banking platform as they will oversee Symitar PowerOnSymConnectSymXchange integration into thirdparty applications They must be proactive selfmotivated creative agile accountable and must be able to balance efficiency with effectiveness <p> <p> <p> <p>This is a fulltime hybrid opportunity reporting to the VP of Enterprise Technology and Data and is based in Hollywood CA <span>The minimum and maximum salary range for this position is 14236766 $ to $21355149 in California The target starting pay is between $14236766 to $17795958<span><p> <p> <p> <p><b>Responsibilities<b><p> <p><span><span><span> <span>Identify Promote and lead the adoption of beneficial new technologies and practices as needed to achieve strategic objectives<p> <p><span><span><span> <span>Analyze and research enterpriselevel business problems Design develop and implement solutions to reduce costs or to improve business workflow and service to members<p> <p><span><span><span> <span>Define and enhance processes practices and standards for Software Development to promote continuous improvement adherence to best practices increased productivity and quality and realization of operational and technological efficiencies<p> <p><span><span><span> <span>Lead technical solution designs proofsof concept and implementation strategies for Core enhancements and integrations with internal and thirdparty applications<p> <p><span><span><span> <span>Manage daytoday baseline operations for the Credit Unions Core supporting our core banking platform and other enterprise applications<p> <p><span><span><span> <span>Lead the management and maintenance of multiple Software Development platforms ensuring scalability and performance to keep up with business needs improve service delivery and comply with security and regulatory obligations<p> <p><span><span><span> <span>Is responsible for ensuring the security safety and integrity of member data the internal and external credit union websites and applications and core system applications<p> <p><span><span><span> <span>Develop support and manage custom Symitar applications and integration of applications across the credit union<p> <p><span><span><span> <span>Develop and modify code to perform data extraction manipulation and reporting to meet business requirements<p> <p><span><span><span> <span>Is responsible for working with project leads to ensure that applications meet business requirements for project completion<p> <p><span><span><span> <span>Maintain change control and testing processes for modifications to applications<p> <p><span><span><span> <span>Create modern web applications using the latest programming languages and frameworks<p> <p><span><span><span> <span>Use IIS and other Web Servers to create custom programs to suit the needs of the organization<p> <p><span><span><span> <span>Work with relational DBMS and SQL technology to generate reports in ARCU and other applications for data mining such as enterprise content management and internal knowledgebase<p> <p><span><span><span> <span>Aid in determining project feasibility cost and time requirements compatibility with current system and system capabilities<p> <p><span><span><span> <span>Track the progress of project deliverables monitoring progress against schedules addressing issues and ensuring ontime completion and delivery<p> <p><span><span><span> <span>Proactively identify enhancement opportunities to continuously improve technologies and applications and effectively deliver information solutions to enhance the Credit Unions competitive position<p> <p> <p> <p>At First Entertainment your role and every role are essential to our Mission We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work Core Values Members First + Ownership + Integrity + Innovation + Inclusivity + One Team and we expect you to uphold them <p> <p><br ><p> <p><b>Requirements<b><p> <p><span> <span>A 4year college degree in Computer Science or equivalent experience<p> <p><span> <span>A minimum of 5 years of experience as an Application Development Manager working with crossfunctional teams<p> <p><span> <span>A minimum of 5 years of experience developing integrating and supporting JHAs core banking application Symitar RepGen PowerOn<p> <p><span> <span>Experience leading technical staff through all phases of the software development life cycle<p> <p><span> <span>Experience with relational database such as Microsoft SQL Server<p> <p><span> <span>Proficient in SSMS SSRS and SSIS <p> <p><span> <span>Advanced knowledge of code repository and version control such as Git<p> <p><span> <span>Integration framework architecture such as API microservices REST SOAP or JSON XML<p> <p><span> <span>Familiarity with some of the following programing languages preferred HTMLCSS AJAX JavaScript jQuery PHP Python NETC VBNET ASPNET SQL<p> <p><span> <span>Ability to manage to deadlines and collaborate effectively in teams with all levels of the organization<p> <p><span> <span>Thorough knowledge of banking products and services procedures and guidelines regulations and field of membership requirements<p> <p><span> <span>Indepth thorough knowledge of regulations applicable to essential responsibilities<p> <p><span> <span>Effective communication skills across all levels of the organization<p> <p><span> <span>Knowledge of how to use a personal computer and MS Office products on a daily basis Word Excel Outlook and Jack Henry Symitar ARCU<p> <p><br ><p> <p><b><i> <i><b><p> <p> <p><p><b>Our Benefits and Perks<b><p> <p><span>Rich healthcare benefits and retirement plans including profit sharing opportunities <span><p> <p><span>Market competitive pay and bonus earning potentials<span><p> <p><span>Generous time off plans including PTO Sick time holidays Volunteer Time off Paid Parental Leave and more<span><p> <p><span>Robust Learning and Development programs to support personal and professional growth<span><p> <p><span>Tuition and Education reimbursement program up to $5250 annually<span><p> <p><span>Commitment to DEIB Diversity Equity Inclusion and Belonging and opportunities to help make an impact on the communities<span><p> <p><span>Employeeonly financial readiness offerings discounts on loan rates and fee waivers<span><p> <p><span>Various stipends and accommodations to support an agile work model<span><p> <p><span>Meaningful wellness programs through CALM subscription and employerpaid EAP as well as Fitness Reimbursement<span><p> <p><span>Unlimited referral bonus earning potential up to $5000<span><p> <p><span>Team building and cross functional events throughout the year and more<span><p> <p><br ><p> <p><b>Who We Are<b><span> <span><p> <p><span>Named one of the top 10 Credit Union in California by Forbes First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them With more than 21 billion in assets and over 90000 members we are constantly looking for talents to help us build a high trust high performance and workplace of choice culture while growing our business As a teammate you will enjoy an inclusive workplace culture and an employerofchoice environment<span><p> <p><span> <span><p> <p><span>At First Entertainment Credit Union we believe Your Story Matters and that includes our members employees community and those interested in joining our growing team <span><p> <p><span> <span><p> <p><b>Our Hiring Philosophy<b><p> <p><span>First Entertainment Credit Union supports <span>Pay Transparency<b> <b><span>and considers many factors such as your experience skills certification location job grade while determining your compensation package Pay decisions are also guided by our financial means as well as analyzed against our internal equity We are committed to competitive pay and offer benefits in accordance with our compensation philosophy <span><p> <p><br ><p> <p><span>First Entertainment Credit Union is also an Equal Opportunity Employer committed to a diverse and inclusive workforce Applicants will receive consideration for employment without regard to race color religion sex including pregnancy age sexual orientation national origin marital status parental status ancestry disability gender identity veteran status genetic information other distinguishing characteristics of diversity and inclusion or any other protected status regulated by law If you need any reasonable accommodation to complete this application please contact our People Operations team at <span>FirstEntPeopleOpsfirstentorg<span><span><p> <p><br ><p> <p><p>
Controller
Company: Tomo Credit
Location: San Francisco, CA
Posted Mar 12, 2024
<p><span><u><strong>Who We Are<strong><u><span><p> <p>As featured in TechCrunch Forbes and Bloomberg TomoCredit is at the forefront of Fintech innovation Headquartered in San Francisco were on a mission to revolutionize the credit system and democratize access to banking<p> <p>It is difficult to build credit if you dont have credit TomoCredit is trying to solve this chickenandegg problem by ditching credit history altogether We are not a financial services company we are a data company The data we get helps us make the credit market more accessible to those new to it We are tirelessly working on finding new and better ways to help our customers succeed through responsible fiscal behavior and were looking for people like you to help shape tomorrow at Tomo help millions build brighter financial futures <p> <p><span><u><strong>The Role<strong><u><span><p> <p>Were looking for a rockstar <strong>Controller <strong>who <span><span><span><span><span><span><span><span><span>will be intimately involved in every aspect of the financial function and make a significant impact to our business decisions You will play a key role in analyzing trends ensuring the integrity of data managing the financial needs of the company to scale efficiently and effectively and much more We are looking for someone who is passionate detailoriented organized and works well both independently and with stakeholders to join our fastgrowing team You will also need to build many of the processes and reporting from scratch since we are a startup<span><span><span><span><span><span><span><span><span><p> <p><span><u><strong>What Youll Be Doing<strong><u><span><p> <ul><li><span><span><span><span><span><span><span><span><span>Maintain full ownership of the general ledger financial close process and related activities to ensure complete and accurate financials in accordance with US GAAP including managingreviewing close activities such as journal entries and account reconciliations within the established close timeline<span><span><span><span><span><span><span><span><span><li> <li>Work with external auditors and provide needed information for the annual audit <li> <li>Oversee the entire accounting financial reporting and internal controls functions<li> <li><span><span><span><span><span><span><span><span><span>Assist with the capital planning cash management budgeting and forecasting process<span><span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span><span>Prepare weekly amp monthly financial and loan portfolio reports with associated commentary and participate in meetings with stakeholders<span><span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span><span>Develop financial models and ad hoc analysis to support strategic decisions<span><span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span><span>Manage the vendor contract database to ensure accuracy and validity and work alongside business units to update accordingly<span><span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span><span>Perform routine and adhoc analysis and suggest creative solutions to reduce costs and improve financial performance<span><span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span><span>Respond to investor and lender due diligence requests<span><span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span><span>Prepare presentations for Senior Management<span><span><span><span><span><span><span><span><span><li> <li><span><span><span><span><span><span><span><span><span>Frequently interface with Senior Management as well as other departments<span><span><span><span><span><span><span><span><span><li> <ul><p><span><u><strong>What Youll Need<strong><u><span><p> <ul><li>6+ years of relevant financeaccounting experience General ledger accounting experience is required<li> <li>Bachelors degree in Accounting Finance or related field<li> <li>Organized and able to efficiently prioritize multitask and adapt in a fastpaced often ambiguous environment ability to meet deadlines<li> <li>Detailoriented but capable of seeing the big picture<li> <li>Experience with Quickbooks and external audit<li> <li>Advanced proficiency in financial modeling Microsoft Excel and PowerPoint Experience in SQL and Looker is a plus<li> <li>Strong interpersonal and communication skills<li> <ul><p><u><span><strong>Why TomoCredit<strong><span><u><p> <p>Make a huge impact on the future of credit Be mentored by some of the most seasoned FinTech executives from Square Lending Club and American Express or build your own path We want people to build their career here because they love the people they work with Help contribute and build a strong culture because thats what we care about Thats why we have generous benefits Salary Equity Insurance Flexible Vacation Policy and Companysponsored outings are just a few great things Tomo has to offer Were also pet friendly<p> <ul><li>Competitive Salary<li> <li>Insurance Medical Dental and Vision benefits<li> <li>Equity Were growing rapidly and we want to share our future success financial upside with you We offer an aboveaverage ownership stake in TomoCredit for all employees<li> <li>Flexible vacation policy We trust that you know how to manage your time wisely so you can finish your work on time without burnout Within that trust we offer a flexible vacation policy<li> <li>Companysponsored outings This is the best outlet to get to know each other outside work<li> <ul><p><span><strong>Come join us<strong><span><p> <p><span><em>Diversity is important to us so all qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status sexual orientation gender identity or expression marital status genetic information or any other characteristic protected by law<em><span><p>
Fraud Program Manager, IV
Company: Intuit Credit Karma
Location: Charlotte, NC
Posted Mar 12, 2024
<div> <p>Intuit Credit Karma is a missiondriven company focused on championing financial progress for our more than 130 million members globally While were best known for pioneering free credit scores our members turn to us for everything related to their financial goals including identity monitoring applying for credit cards shopping for insurance and loans car home and personal and savings accounts and checking accounts all for free Credit Karma has grown significantly through the years we now have more than 1700 employees across our offices in Oakland Charlotte Culver City San Diego London and New York City<p> <p><br >Banking services provided by MVB Bank Inc Member FDIC<p> <div> <p>Credit Karma depends upon our users trust We earn and maintain that trust by demonstrating our commitment to safeguarding their information The CK Money Risk and Payments team has the critical responsibility of protecting Credit Karmas members by securing our online processes and preventing online fraud and abuse throughout the Credit Karma product suite<p> <p><b>What youll do<b> <p><ul><li>Leads implementation of strategic initiatives by partnering with various internal and external stakeholders as required complexity of initiatives may vary and usually involve multiple stakeholders across the enterprise to develop maintain and mature our fraud operating procedures and processes<li> <li>Drives improvement and change across multiple teams and defines new fraud detection techniques and processes Documents and engages appropriate partners to train analyst staff on new processes<li> <li>Provides direction and guidance to Fraud Operations to improve performance partnering cross functionally to remove roadblocks as well as leads initiatives with key business partners to improve member experience<li> <li>Utilizes spreadsheet Excel or Google Sheets proficiency advanced SQL and Python skills for the creation and management of riskopportunity data sets<li> <li>Ability to create manipulate and maintain data sets to support recommendations for efficiencies andor improvement in risk identification<li> <ul><p><b>What we are looking for<b> <p><ul><li>2+ years of experience with SQL and Python skills to manage data<li> <li>5+ years experience in a Fraud Operations role at a regulated financial institution<li> <li>Bachelors degree or equivalent practical work experience<li> <ul><p><b>What we would like to see<b> <p><ul><li>Demonstrates ability to manage multiple projects with minimal guidance <li> <li>Builds effective relationships with internalexternal stakeholders<li> <li>Strong knowledge of the fraud management life cycle and industry trends<li> <li>Problem solving mindset for building fraud solutions across multiple disciplines<li> <li>A fun and positive attitude<li> <ul><p><b>Benefits at Credit Karma includes<b> <p><ul><li>Medical and Dental Coverage<li> <li>Retirement Plan<li> <li>Commuter Benefits<li> <li>Wellness perks<li> <li>Paid Time Off Vacation Sick Baby Bonding Cultural Observance amp More<li> <li>Education Perks<li> <li>Paid Gift Week in December<li> <ul><p><br ><p><p><strong>Pay Transparency Notice <strong>Credit Karmas mission of championing financial progress for all starts from within Thats why we implemented rolebased compensation which ensures people who are in the same role receive the same pay with variations for geographic location only Its all part of a more comprehensive DEI strategy that helps level the playing field The base for this role is $153819 plus equity and benefits<p> <div> <p><strong>Equal Employment Opportunity<strong><p> <p><span>Credit Karma is proud to be an Equal Employment Opportunity Employer We welcome all candidates without regard to race color religion age marital status sex including pregnancy childbirth or related medical condition sexual orientation gender identity or gender expression national origin veteran or military status disability physical or mental genetic information or other protected characteristic We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws <span><p> <p><span>Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do We believe that such an environment advances longterm professional growth creates a robust business and supports our mission of championing financial progress for everyone We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups Weve worked hard to build an intensely collaborative and creative environment a diverse and inclusive employee culture and the opportunity for professional growth As part of the Credit Karma team your voice will be heard your contributions will matter and your unique background and experiences will be celebrated<span><p> <p><span>Please contact <span><span>candidatesupportcreditkarmacom<span><span> if you are interested in <span><span>e<span><span>mployment with Credit Karma and need special as<span><span>sistance or an accommodation to either apply or interview for a specific role<span><p> <p><strong>Privacy Policies<strong><p> <p><span>Credit Karma is strongly committed to protecting personal data Please take a look below to review our privacy policies<span><p> <ul><li><strong>GDPR Privacy Policy<strong><li> <li><strong>US Job Applicant Privacy Notice<strong><li> <ul><div>
Account Solutions Representative
Company: Credit Acceptance Corporation
Location: Other US Location
Posted Mar 10, 2024
Credit Acceptance is a reputable company with a strong workplace culture, recognized both locally and nationally. They offer competitive compensation, benefits, and growth opportunities. The Collections team provides a great platform for career development with a supportive work environment, flexible scheduling, and comprehensive training. The Account Solutions Representative role involves helping customers manage their auto loan payments and offers above-market pay, bonuses, and a range of benefits including health insurance, 401k, and tuition reimbursement.
Relationship Specialist I (Normandy Chateau)
Company: VyStar Credit Union
Location: Jacksonville, FL
Posted Mar 11, 2024
<p>At VyStar we offer competitive pay an excellent benefit package that includes a 401k Plan an extensive paid technical and onthejob training program and tuition reimbursementavailable to all full and part time employees Part time positions start at a minimum of 30 hours per week <p> <p>We encourage you to become a part of VyStar Credit Unions family of employees <p> <p>Relationship Specialist I Normandy Chateau <p> <p>ACCOUNTABILITY STATEMENT <p> <p>The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both inperson and on the phone identifying member cues asking openended discovery questions and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions This key relationship building position must be able to describe VyStar Credit Unions value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals <p> <p><b>ESSENTIAL RESPONSIBILITIES<b> <p> <ul><li>Use each member interaction both on the phone and inperson to provide unbelievable member experiences from greeting and welcoming to strengthening and enhancing member relationships through quality conversations and crossselling credit union solutions effectively<li> <li>Identify member cues ask openended discovery questions and grow consumer and business relationships by identifying member needs<li> <li>Understand and position consumer and business deposit credit insurance and investment solutions appropriately<li> <li>Handle personal and business account transactions open accounts and process various types of loan applications<li> <li>Explain basics of credit and savings options and effectively refer more complex business products mortgage solutions investments options and insurance<li> <li>Provide additional services to members such as account maintenance notary wire transfer savings bond redemption safe deposits box services fraud claims and credit card disputes<li> <li>Support and participate in all Credit Union initiatives and campaigns<li> <li>Exercise sound judgment and discretion while remaining compliant with welldefined limits and guidelines<li> <li>Work with relative independence to accomplish tasks<li> <li>Exhibit a high degree of integrity trustworthiness and professionalism always<li> <li>Exude a positive and professional attitude with members and partners consistently<li> <li>Resolve member problems independently seeking to find ways to a yes whenever possible and escalating more complex concerns<li> <li>Embrace VyStars Standards of Excellence Behaviors of Excellence Being Unbelievable and the Great 8 Member Service Commitments<li> <li>Actively lead by example through community service supporting the VyStar brand<li> <ul><ul><li>Utilize excellent verbal and written communication skills<li> <li>Perform other duties as assigned<li> <ul><p><b>JOB QUALIFICATIONS<b> <p> <p><b>EDUCATION<b> <p> <ul><li>High School DiplomaGED is required<li> <li>Associates degree is preferred<li> <ul><p><b>EXPERIENCE<b> <p> <p>Previous experience in a sales andor customer service position community service military service asking questions offering recommendations and making referrals is preferred preferably with a financial institution <p> <p><b>KNOWLEDGE SKILLS amp ABILITIES<b> <p> <ul><li>Previous experience in a sales andor customer service position preferably with a financial institution community service or military service experience preferred <li> <li>Ability to process accurate transactions and requests<li> <li>Must possess and utilize excellent listening skills verbal and written communications skills <li> <li>Proficient in the use of the Internet and Microsoft Office<li> <li>Must have an outgoing personality and a strong desire to help people<li> <li>Must be professional in appearance and attitude<li> <li>Must be able to handle many tasks in a fastpaced environment<li> <li>Must possess strong critical thinking and decisionmaking abilities<li> <ul><p><b>DISCLAIMERS AND WORK ENVIRONMENT<b> <p> <p>Nothing in this position description is an implied contract for employment The position description is intended to be an accurate account of the essential functions The functions are not all encompassing and are subject to change at any time by management <p> <p><b>VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities Any resumes submitted by an outside vendor to any employee at VyStar via email internet or directly to hiring managers without a valid written search agreement with the Talent Acquisition HR department will be deemed the sole property of VyStar Credit Union <b> <p> <p><b>No placement fee will be paid if a candidate is hired as a result of the referral or through other means<b> <p> <p>Thank you for your inquiry regarding our current job opening Your resume will be carefully reviewed against the position requirements Should your experience and skills match you will be contacted by one of our Human Resources department staff members <p> <p>Thank you again for your interest in this position <p> <p>VyStar Credit Union Human Resources<p>