Jobs at Deputy
441,409 open positions
Director, GTM Enablement
Company: Deputy
Location: San Francisco, CA
Posted Nov 17, 2023
These factors include but are not limited to: market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. Strong relationship-builder with the ability to lead and influence in a highly cross-functional, matrixed organization comprising Sales, Marketing, Product, Finance, Support, and Customer Success teams Values soft skills (relationship building, stakeholder management, leadership capabilities, etc.) just as much as the hard skills (enablement best practices, quantitative acumen, project management etc.) Facilitate the successful implementation of new programs through sales, services, and partner organizations by ensuring well-defined, efficient, and measurable enablement programs are rolled out. Provide coaching, mentorship, and guidance to drive individual and team success. Partner with Marketing and Product teams to ensure sales and services are enabled in a timely, relevant manner with product launch/ release, pricing, packaging, competitive intelligence, and content. Provide guidance on customer onboarding, adoption, and ongoing engagement strategies. Go-to-Market Processes: Streamline and optimize go-to-market processes, ensuring smooth handoffs between marketing, sales, and customer success teams. This range does not include any potential incentive programs, such as individual or organizational performance bonuses. Exceptional time and project management skills.
Senior Customer Success Manager, Enterprise
Company: Deputy
Location: Remote
Posted Nov 15, 2023
These factors include but are not limited to: market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. You will understand your customers' core needs to easily identify new expansion, adoption, and referral opportunities. You will work closely with the Sales, Product, and Marketing organizations to build customer advocacy and ensure retention of your book business. For candidates based outside San Francisco Bay Area or New York City, the pay range for this position is $87,000 - $93,000. And we welcome different perspective and skills. For candidates based in the San Francisco Bay Area or New York City, the pay range for this position is $101,000 - $107,880. The Team Our Customer Success team is passionate, creative, and customer-centric. This range does not include any potential incentive programs, such as individual or organizational performance bonuses. Employee Perks - Employee Stock Ownership - Competitive Compensation Packages - 401k Company Match - Comprehensive Health Benefits - Commuter Reimbursement Program - Flexible Work Schedule Learn More About Deputy Deputy Linkedin Page Deputy Instagram The Bay Area's Top Workplaces Open the Pod Bay Doors Podcast - E165: Silvija Martincevic, CEO & Board Director, Deputy International Shift Worker Sunday Customer Story - Honest Burgers: from inflexible all-in-one to Deputy’s best of breed flexibility Best Employee Scheduling Software 2023 (Forbes Advisor) Silvija Martincevic: Five Things I Wish Someone Told Me Before I Became A CEO Customer Reviews - GetApp and G2Crowd Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. The Role As a Senior Customer Success Manager, you manage a portfolio of Enterprise-level customers.
Customer Implementation Consultant
Company: Deputy
Location: Remote
Posted Dec 01, 2023
These factors include but are not limited to: market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. For candidates based outside San Francisco Bay Area or New York City, the pay range for this position is $77,000 - $81,840. For candidates based in the San Francisco Bay Area or New York City, the pay range for this position is $104,000 - $116,000. And we welcome different perspective and skills. This range does not include any potential incentive programs, such as individual or organizational performance bonuses. Customer focus is a must, you’ll need to be organised and driven by solving problems. Our global team members are from a variety of cultures. Employee Perks - Employee Stock Ownership - Competitive Compensation Packages - 401k Company Match - Comprehensive Health Benefits - Commuter Reimbursement Program - Flexible Work Schedule Learn More About Deputy Deputy Linkedin Page Deputy Instagram The Bay Area's Top Workplaces Open the Pod Bay Doors Podcast - E165: Silvija Martincevic, CEO & Board Director, Deputy International Shift Worker Sunday Customer Story - Honest Burgers: from inflexible all-in-one to Deputy’s best of breed flexibility Best Employee Scheduling Software 2023 (Forbes Advisor) Silvija Martincevic: Five Things I Wish Someone Told Me Before I Became A CEO Customer Reviews - GetApp and G2Crowd Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Key Responsibilities: Manage the end-to-end delivery and implementation of complex projects for Deputy’s largest enterprise customers Act as a trusted advisor to customers by providing best practices and identifying areas of opportunity throughout the implementation process Validate customer requirements discovered in the sales process through technical workshops and informational sessions with operational stakeholders Define and communicate project plans with clearly defined timelines and deliverables Collaborate with Solutions Architects to design custom solutions as needed to fulfill customer requirements Engage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project timelines Interpret and map customer’s business structure to the Deputy platform, optimizing for ease of use and performance Proactively communicate with internal and external stakeholders regarding status updates, risks, and overall project health Take a train-the-trainer approach, equipping customer with training sessions and materials to insure continued success Collaborate with Support and Success teams to document the configuration, custom solutions, and key stakeholders from the account, insuring a smooth transition from Implementation into longer-term support Qualifications: Proven ability to understand, define, and document deliverables, including but not limited to: requirements specifications, gap analysis, use case scenarios, acceptance testing, process maps, and data flow diagrams Must have strong understanding of and experience with implementation cycles for both internally and externally managed initiatives Solid history of establishing and meeting work schedules with limited time frames and under tight deadlines Ability to understand and relate to both technical and non-technical project team members Experience with enterprise SaaS applications 3-5 Years of professional experience in delivery, implementation, or project management The pay range for this position takes into account multiple factors that are all considered to determine an individual candidate’s starting pay. You’ll own the delivery lifecycle for new and existing implementations, developing strong relationships that set our customers up for success.
Strategic Finance & Operations Director
Company: Deputy
Location: San Francisco, CA
Posted Nov 11, 2023
These factors include but are not limited to: market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. When you speak, people listen. Intellectually Curious: Proactive personality and strong eagerness to learn about the business, the industry, and new revenue models. And we welcome different perspective and skills. You are inquisitive and persuasive. To be considered for the position you must be based along the West Coast in the US (California, Oregon, and Washington). This range does not include any potential incentive programs, such as individual or organizational performance bonuses. Our global team members are from a variety of cultures. Data Nerd: You know that truth lies in the data, and have a relentless focus on metrics, goals and detail. You have exceptional excel / data management skills.