Jobs at Deputy
441,409 open positions
Data Analyst
Company: Deputy
Location: San Francisco, CA
Posted Mar 14, 2024
<p><span>At Deputy were on a mission to simplify shift work We empower businesses to build thriving workplaces ones where staff are engaged customers are served well businesses are legally compliant and companies profits thrive Our reach extends across 70+ countries worldwide serving more than 320000 workplaces <span><p> <p><br ><p> <p><span>Deputy is a global SaaS workforce management company headquartered in Sydney San Francisco and London backed by top investors and recently surpassed 100m ARR Weve helped millions of workers across industries and aim to empower 60 of the global workforce If youre passionate about simplifying shift work and driving industry change join us at Deputy and help shape the future of hourly employment<span><p> <p><br ><p> <p><span>You do not need to match every listed expectation to apply for this position Here at Deputy we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills<span><p> <p><br ><p> <p><b>The Role<b><p> <p><br ><p> <p>Deputy generates billions of data points on how shiftwork businesses run and how Deputy itself runs and we need your help turning those into insights that can help our customers simplify shiftwork<p> <p><br ><p> <p>Deputys Data amp Analytics team works with nearly all parts of the business to help the company better understand our customers and make datadriven decisions You will get exposure to teams as diverse as product marketing growth operations and more supporting them in making better more data driven decisions<p> <p><br ><p> <p>You will get exposure to commercial business decisions data engineering analytics and data science and presentation<p> <p><b>Responsibilities <b> <p><ul><li>Your role will be pivotal in translating the wealth of data Deputy has into actionable insights to not only enhance our clients operational efficiency and growth trajectory but also the operational efficiency of Deputys marketing and operational decisions<li> <li>Contribute to the design development and maintenance of comprehensive reports detailing the companys performance Through meticulous monitoring of key business KPIs and trend analysis youll furnish valuable insights to respective departments facilitating continuous improvement in business performance<li> <li>Collaborate closely with internal and external stakeholders departmental leaders and executives By cultivating trust and serving as a trusted advisor youll offer guidance on leveraging data to drive performance enhancements and refine product strategies<li> <li>Take part in significant technical endeavours including the revamping of marketing automation and attribution systems optimization of lead generation and conversions and the implementation of sales pipeline and revenue forecasting initiatives<li> <li>Conduct thorough data analysis to underpin our business strategy generating informative reports on product usage marketing efficacy and other critical activities Through this analysis youll uncover pertinent insights and trends in user behaviour and product feature utilisation across our web and app platforms<li> <li>Utilise prescriptive analytics methodologies to formulate actionable recommendations for refining marketing campaigns optimising pricing strategies and maximising revenue generation<li> <li>Incorporate industry benchmarks and external data sources into your analysis to enrich your reporting standards By leveraging these additional insights youll provide deeper context and actionable recommendations for driving business growth and maximising performance<li> <ul><p><b>Qualifications<b> <p><ul><li>12 years experience in a Data Analytics or similar technical role<li> <li>Logical thinker with business acumen think commercially and execute technically<li> <li>Strong knowledgemastery of SQL Currently on Snowflake<li> <li>Create construct and uphold scalable data models and transformations utilising DBT alongside Snowflake guaranteeing the efficient transformation and loading of data from various sources into the data warehouse<li> <li>Proven experience in data analysis preferably in a SaaS or technologydriven environment<li> <li>Proficiency in data visualisation tools such as ThoughtSpot or similar platforms<li> <li>Programming working knowledge of Python Scala Java or similar general purpose language Knowledge of statistics amp ML concepts also a plus<li> <li>Strong experience in predictive modelling prescriptive analytics and data storytelling techniques<li> <li>Very strong investigative and problemsolving skills with an ability to marry together different data sets and make reasonable assumptions to get to a conclusion<li> <li>Strong communicator who can turn data into actionable insight<li> <li>Team Player resultsdriven individual highly creative and analytical a strategic thinker having an ability to work comfortably in a collaborative setting highly organised and an ability to work on multiple simultaneous projects and meet deadlines<li> <ul><p> <p><p>The pay range for this position takes into account multiple factors that are all considered to determine an individual candidates starting pay These factors include but are not limited to market factors experience technical and nontechnical skills education certifications and other business acumen This range does not include any potential incentive programs such as individual or organizational performance bonuses <p> <p><br ><p> <p>For candidates based in the San Francisco Bay Area or New York City the pay range for this position is $118000 $126480<p> <p><br ><p> <p>For candidates based outside San Francisco Bay Area or New York City the pay range for this position is $103000 $109740<p> <p><br ><p> <p><b>Employee Perks<b><p> <p><span> Employee Stock Ownership<span><p> <p><span> Competitive Compensation Packages<span><p> <p><span> 401k Company Match<span><p> <p><span> Comprehensive Health Benefits<span><p> <p><span> Commuter Reimbursement Program<span><p> <p><span> Flexible Work Schedule<span><p> <p><br ><p> <p><i>Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation Our global team members are from a variety of cultures And we welcome different perspective and skills <i><p> <p><br ><p> <p>LIHybrid<p> <p><p>
Senior Solution Architect
Company: Deputy
Location: USA
Posted Mar 16, 2024
<p class=jobDescription> <p> At Deputy were on a mission to change the way the world works and we are looking for fantastic people to help us do that Our mission is to simplify shift work with our longer term vision to enable thriving workplaces in every community <p> <p> <p> <p> Deputy is a SaaS workforce management company designed to simplify employee scheduling time and attendance tracking and task management for businesses We are headquartered in Sydney AU and San Francisco USA with offices in Melbourne AU and London UK Weve helped employers across all industries in 70+ countries optimize their workforce and improve operational efficiency As a fastgrowing tech company Deputy offers an exciting and dynamic work environment with opportunities for career growth and development <p> <p> <p> <p> You do not need to match every listed expectation to apply for this position Here at Deputy we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills <p> <p> <p> <p> As a Solution Architect you will act as a technical resource to help our sales team qualify and close new business You will assist in driving the presales process while also being an advocate for the postsales teams You will report to the Director of Sales Engineering and Delivery Partnerships <p> <p> <p> <p> <p> <p> <strong> Key Responsiblities <strong> <p> <ul> <li> <p> Assist sales reps with technically qualifying new sales opportunities <p> <li> <li> <p> Provide presales engineering support to account teams and lead solution discovery discussions with our clients and partners <p> <li> <li> <p> Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers <p> <li> <li> <p> Design custom Deputy solutions based on clients business priorities and technical capabilities <p> <li> <li> <p> Work closely with Product Compliance and Support to ensure customer feedback is channelled appropriately <p> <li> <li> <p> Work with Sales and CS functions to build and refine scalable business processes <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> World class communicator with excellent sales instincts <p> <li> <li> <p> Experience selling software solutions into complex environments <p> <li> <li> <p> Keen technical mind comfortable writing scripts in at least one programming language <p> <li> <li> <p> Proven ability to manage multiple assignments simultaneously work independently and drive projects to completion with minimum guidance and high attention to detail <p> <li> <li> <p> 5+ years in SalesPartner Engineering or Solutions Consulting role <p> <li> <li> <p> Workforce Management experience is a big plus <p> <li> <ul> <p> <p> <p> <p> <p> The pay range for this position takes into account multiple factors that are all considered to determine an individual candidates starting pay These factors include but are not limited to market factors experience technical and nontechnical skills education certifications and other business acumen This range does not include any potential incentive programs such as individual or organizational performance bonuses <p> <p> <p> <p> For candidates based in the San Francisco Bay Area or New York City the pay range for this position is $121000 $130000 <p> <p> <p> <p> For candidates based outside San Francisco Bay Area or New York City the pay range for this position is $98000 $ 106000 <p> <p> <p> <p> <strong> Employee Perks <strong> <p> <p> Employee Stock Ownership <p> <p> Competitive Compensation Packages <p> <p> 401k Company Match <p> <p> Comprehensive Health Benefits <p> <p> Commuter Reimbursement Program <p> <p> Flexible Work Schedule <p> <p> <p> <p> <em> Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation Our global team members are from a variety of cultures And we welcome different perspective and skills <em> <p> <p> <p> <p> LIRemote <p><p>
Lead Customer Operations and Insights
Company: Deputy
Location: San Francisco, CA
Posted Dec 02, 2023
These factors include but are not limited to: market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. A passion for delivering exceptional customer experiences. Experience with customer success and CRM tools such as Salesforce, Vitally, Customer.io, Thoughtspot, and Gong Excellent communication and interpersonal skills and the ability to think and act on a global scale. And we welcome different perspective and skills. Cross-Functional Collaboration Responsibilities Enabling strong collaboration with Sales, Marketing, and Product teams to ensure alignment in customer team efforts. For candidates based outside San Francisco Bay Area or New York City, the pay range for this position is $121,104 - $129,456. This range does not include any potential incentive programs, such as individual or organizational performance bonuses. Our global team members are from a variety of cultures. Translate data-driven insights into actionable recommendations and strategies using modelling, statistics, trend analysis, and other data analysis techniques to collect, explore, identify, and analyze data. For candidates based in the San Francisco Bay Area or New York City, the pay range for this position is $133,458 - $142,662.
Lead Partner Program Manager
Company: Deputy
Location: San Francisco, CA
Posted Dec 12, 2023
The Team Our Customer Success team is passionate, creative, and customer-centric. Key Responsibilities: Manage and oversee all aspects of project planning, development and implementation for our most strategic customers, this includes projects plans, coordinating resources, managing budgets, meeting reporting requirements, and supporting all project related activities to ensure all project outcomes are achieved on time, on budget, to quality standards and within agreed scope in line with customer goals Establish and maintain stakeholder relationships through effective communication, negotiation and issues management to engage stakeholders (both internal and external) and ensure project deliverables are met Grow and maintain the customer and wider stakeholder relationships through the delivery of the project, by owning and supporting the customer health Create delivery models to support large scale implementations that are repeatable and a standard for incoming pipe of projects Monitor and evaluate all aspects of project implementation, including risk and contingency management, benefits realisation, project impact and quality measures, to identify and address issues, address project progress and effectiveness and achieve project outcomes Manage a matrixed project team, ensuring compliance with governance and quality requirements, to successfully deliver all key project/s milestones and outcomes Undertake research and formulate recommendations to support decision making that maybe required at key points of the project Provide advice and information to stakeholders on emerging project issues and to support project development and delivery in line with established plans, budgets, timeframes, policy objectives and other project and priorities Lead a team of project, agile and delivery professionals internal and externally, guiding them with their work goals, coaching and mentoring them to continue to develop their capability Role model, promote and actively demonstrate Deputy’s values and behaviours to deliver organisational outcomes for our customers and our people. In this role, you will be responsible for providing strategic leadership across numerous cross-functional partners that participate in making these partnerships a success, including Partnerships, Product, DEP, Professional Services, and Support. Key Challenges: Managing consultations and negotiations with diverse stakeholders, within agreed timelines, given their varying expectations and viewpoints Achieving project deadlines and milestones to the required standards within budget, given the need to manage potential customers evolving changing needs Operating with autonomy in respect to balancing competing and complex customer priorities within the agreed work plan and being fully accountable to the quality, accuracy and integrity of the program or project. Qualifications: Demonstrated leadership and project management skills and experience with the full project life cycle to deliver successful programs to meet customer requirements Experience in designing and presenting qualitative and quantitative concise project data including risk and issue management to deliver organizational change programs Proficiency in managing and developing stakeholder and team relationships to capture and engage skills, knowledge and capabilities to enhance project outcomes Essential: Tertiary qualification in a relevant discipline and or extensive equivalent professional services experience Essential: 5-10 years experience in Program or Project Management Essential: PMP/Prince 2 accreditation Employee Perks - Employee Stock Ownership - Competitive Compensation Packages - 401k Company Match - Comprehensive Health Benefits - Commuter Reimbursement Program - Flexible Work Schedule Learn More About Deputy Deputy Linkedin Page Deputy Instagram The Bay Area's Top Workplaces Open the Pod Bay Doors Podcast - E165: Silvija Martincevic, CEO & Board Director, Deputy International Shift Worker Sunday Customer Story - Honest Burgers: from inflexible all-in-one to Deputy’s best of breed flexibility Best Employee Scheduling Software 2023 (Forbes Advisor) Silvija Martincevic: Five Things I Wish Someone Told Me Before I Became A CEO Customer Reviews - GetApp and G2Crowd Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. The role leads and manages the planning, delivery, implementation and evaluation of our most strategic programs and projects to achieve agreed outcomes and support the customer to achieve organizational objectives. And we welcome different perspective and skills. Our global team members are from a variety of cultures. As this function is new to Deputy, you will be leading the development and execution of end-to-end integration and onboarding plans for delivering these large-scale partnerships Overall, you will be a trusted advisor to the customer, building confidence and a relationship with the Deputy platform. At Deputy, we are passionate about our purpose.
Customer Success Manager, Mid Market
Company: Deputy
Location: USA
Posted Mar 20, 2024
Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. The company is looking for a Customer Success Manager to manage the success of high-growth mid-market customers.
Lead Revenue Operations Manager
Company: Deputy
Location: Remote
Posted Mar 12, 2024
<p>At Deputy were on a mission to change the way the world works and we are looking for fantastic people to help us do that Our mission is to simplify shift work with our longer term vision to enable thriving workplaces in every community<p> <p><br ><p> <p>Deputy is a SaaS workforce management company designed to simplify employee scheduling time and attendance tracking and task management for businesses We are headquartered in Sydney AU and San Francisco USA with offices in Melbourne AU and London UK Weve helped employers across all industries in 70+ countries optimize their workforce and improve operational efficiency As a fastgrowing tech company Deputy offers an exciting and dynamic work environment with opportunities for career growth and development<p> <p><br ><p> <p>You do not need to match every listed expectation to apply for this position Here at Deputy we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills<p> <p><br ><p> <p><span>This Role<span><p> <p><br ><p> <p>The Lead Revenue Operations Manager plays a pivotal role at Deputy by spearheading the optimization and integration of sales marketing and customer success operations within the dynamic landscape of the B2B software industry This role is crucial for driving revenue growth and fostering operational efficiency This position is instrumental in leveraging data analytics to provide actionable insights enhance customer satisfaction and drive overall business success <p> <p><br ><p> <p><br ><p> <p><br ><p> <p>CrossFunctional Collaboration<p> <p>Work closely with sales marketing and customer teams to align strategies and streamline processes for maximum revenue generation<p> <p>Foster a collaborative environment that encourages open communication and effective teamwork<p> <p>Data Analysis and Reporting<p> <p>Utilize data analytics to identify trends insights and opportunities for improvement in sales marketing and customer success performance<p> <p>Generate regular reports and dashboards to provide key stakeholders with actionable insights<p> <p>Sales Marketing and Customer Optimization<p> <p>Collaborate with the sales and marketing teams to enhance lead generation qualification and conversion processes<p> <p>Implement and manage sales and marketing technology tools to improve efficiency and effectiveness<p> <p>Forecasting and Goal Setting<p> <p>Develop and maintain revenue forecasts taking into account historical data and market trends<p> <p>Work with leadership to set realistic revenue targets and monitor progress towards achieving them<p> <p>Process Improvement<p> <p>Identify bottlenecks and inefficiencies in revenuegenerating processes and implement improvements<p> <p>Establish and document standardized processes to ensure consistency and scalability<p> <p>Implement tools and processes to measure and improve customer satisfaction<p> <p><b>Responsibilities<b> <p><ul><li>CrossFunctional Collaboration<li> <li>Work closely with sales marketing and customer teams to align strategies and streamline processes for maximum revenue generation<li> <li>Foster a collaborative environment that encourages open communication and effective teamwork<li> <p>Data Analysis and Reporting<p> <li>Utilize data analytics to identify trends insights and opportunities for improvement in sales marketing and customer success performance<li> <li>Generate regular reports and dashboards to provide key stakeholders with actionable insights<li> <p>Sales Marketing and Customer Optimization<p> <li>Collaborate with the sales and marketing teams to enhance lead generation qualification and conversion processes<li> <li>Implement and manage sales and marketing technology tools to improve efficiency and effectiveness<li> <p>Forecasting and Goal Setting<p> <li>Develop and maintain revenue forecasts taking into account historical data and market trends<li> <li>Work with leadership to set realistic revenue targets and monitor progress towards achieving them<li> <p>Process Improvement<p> <li>Identify bottlenecks and inefficiencies in revenuegenerating processes and implement improvements<li> <li>Establish and document standardized processes to ensure consistency and scalability<li> <li>Implement tools and processes to measure and improve customer satisfaction<li> <ul><p><b>Qualifications<b> <p><ul><li>8+ years of experience in operational roles that work with revenue generating teams<li> <li>Must have a fluent understanding of SaaS KPIs and business drivers<li> <li>Curiosity always asking questions and trying to find answers for problems that other people cant see<li> <li>Exceptional project management and process optimization skills and takes ownership<li> <li>Strong analytical skills with the ability to derive actionable insights from data<li> <li>Experience with Revenue Operations and CRM tools such as Salesforce Groove Zendesk Vitally Marketo Thoughtspot or other BI tools and Gong<li> <li>Excellent communication and interpersonal skills and the ability to think and act on a global scale<li> <li>A passion for delivering exceptional customer experiences<li> <ul><p> <p><p><span>The pay range for this position takes into account multiple factors that are all considered to determine an individual candidates starting pay These factors include but are not limited to market factors experience technical and nontechnical skills education certifications and other business acumen This range does not include any potential incentive programs such as individual or organizational performance bonuses <span><p> <p><br ><p> <p><span>For candidates based in the San Francisco Bay Area or New York City the pay range for this position is $131000 $139500<span><p> <p><br ><p> <p><span>For candidates based outside San Francisco Bay Area or New York City the pay range for this position is $115000 $122760<span><p> <p><br ><p> <p><b>Employee Perks<b><p> <p><span> Employee Stock Ownership<span><p> <p><span> Competitive Compensation Packages<span><p> <p><span> 401k Company Match<span><p> <p><span> Comprehensive Health Benefits<span><p> <p><span> Commuter Reimbursement Program<span><p> <p><span> Flexible Work Schedule<span><p> <p><br ><p> <p><b>Learn More About Deputy<b><p> <p>Deputy Linkedin Page<span> <span><p> <p>Deputy Instagram<p> <p>The Bay Areas Top Workplaces<p> <p>Open the Pod Bay Doors Podcast E165 Silvija Martincevic CEO amp Board Director Deputy <p> <p>International Shift Worker Sunday<p> <p>Customer Story Honest Burgers from inflexible allinone to Deputys best of breed flexibility<p> <p>Best Employee Scheduling Software 2023<span> Forbes Advisor<span><p> <p>Silvija Martincevic Five Things I Wish Someone Told Me Before I Became A CEO<p> <p><span>Customer Reviews <span> GetApp<span> and <span>G2Crowd<p> <p><br ><p> <p><i>Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation Our global team members are from a variety of cultures And we welcome different perspective and skills <i><p> <p><br ><p> <p>LIRemote<p> <p><p>
Customer Success Manager, Mid Market
Company: Deputy
Location: Remote
Posted Mar 14, 2024
<p><span>At Deputy were on a mission to simplify shift work We empower businesses to build thriving workplaces ones where staff are engaged customers are served well businesses are legally compliant and companies profits thrive Our reach extends across 70+ countries worldwide serving more than 320000 workplaces <span><p> <p><br ><p> <p><span>Deputy is a global SaaS workforce management company headquartered in Sydney San Francisco and London backed by top investors and recently surpassed 100m ARR Weve helped millions of workers across industries and aim to empower 60 of the global workforce If youre passionate about simplifying shift work and driving industry change join us at Deputy and help shape the future of hourly employment<span><p> <p><br ><p> <p>You do not need to match every listed expectation to apply for this position Here at Deputy we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills<p> <p><br ><p> <p><b>The Team<b><span> <span><p> <p><span>Our Customer Success team is passionate creative and customercentric We help advise and guide a wide variety of global customers from industries like healthcare to entertainment to retail and many more Our key focus is empowering customers to utilize Deputys tools to achieve strategic outcomes and help them grow their businesses into thriving workplaces As a team we value the diverse perspectives and experiences each team member brings to the table and are looking for individuals who are passionate about having a huge part in building a best in class experience for our customers <span><p> <p><br ><p> <p><b>The Role<b><span> <span><p> <p><span>Our midmarket customer segment is rapidly growing As a Customer Success Manager Mid Market you will manage the success for a portfolio of highgrowth midmarket customers Your primary focus will be enabling your portfolio of customers to accomplish their desired business outcomes with a journey that leaves them delighted with their experience You will become a trusted advisor to your clients with regular touchpoints that build confidence and a relationship with the Deputy platform You will understand your customers businesses and core needs to easily identify new ROI and adoption opportunities You will work closely with the Sales Product and Marketing organizations to build customer advocacy and ensure retention of your book business<span><p> <p><b>Key Responsibilities<b> <p><ul><li>Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn handle escalations drive success and empower them to grow on the Deputy platform<li> <li>Drive an increase of Adoption Utilisation Score Net Promoter Score NPS Revenue Expansion and Retention of your customers<li> <li>Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges increase retention uncover strategic growth opportunities and address general customer concerns and feedback<li> <li>Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management time amp attendance industry and the wider ecosystem<li> <li>Focus to increase key metrics like Adoption Utilisation Score Net Promoter Score NPS and Net Revenue Retention NRR across the midmarket customer segment<li> <li>Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform <li> <li>Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions<li> <li>Collaborate on highpriority internal projects that evolve the Customer Success function to better meet our customers needs<li> <ul><p><b>Qualifications<b> <p><ul><li>3+ years with relevant customerfacing experience in a B2B customer success or a relationship management role ideally from one of the following industries SAAS cloud marketing media payroll HR or time amp attendance<li> <li>Bachelors degree or relevant work experience<li> <li>Experience managing and driving success at scale in a portfolio of midsized accounts<li> <li>Passionate about being the voice of the customer internally and comfortable with working crossfunctionally to drive customer outcomes<li> <li>An ability to understand client objectives and think strategically creatively on ways to achieve them<li> <li>Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle<li> <li>Excellent written and verbal communication skills across all levels in a business in particular a strong telephone presence and web presentation skills are all essential<li> <li>Strong technical aptitude excellent computer skills and passion for technology<li> <li>Previous use of Salesforce or similar CRM system<li> <li>Enjoys working in a fast paced ever changing startup environment<li> <li>Ability to travel as needed<li> <ul><p> <p><p><b>Employee Perks<b><p> <p> Highly collaborative working environment<p> <p> Flexible coworking space in central London at Uncommon Liverpool St <p> <p> Free happy hours afternoon tea networking and professional events<p> <p> Employee stock ownership from Day 1<p> <p> Employee pension matching programme<p> <p> Private health and dental insurance<p> <p> Paid parental leave to support you and your family<p> <p> Flexible holiday time including 2 celebration days per year for those special moments<p> <p> Work from home stipend to help you get set up and succeed from home<p> <p><br ><p> <p><i>Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation Our global team members are from a variety of cultures And we welcome different perspective and skills <i><p> <p><br ><p> <p>LIHybrid<p> <p><br ><p> <p><p>
Vice President of Sales, AMER
Company: Deputy
Location: San Francisco, CA
Posted Dec 16, 2023
These factors include but are not limited to market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. Evaluate customer needs, collect feedback, and enhance existing solutions. And we welcome different perspective and skills. Our global team members are from a variety of cultures. The pay range for this position is $230,567 - $265,000. This range does not include any potential incentive programs, such as individual or organizational performance bonuses. Employee Perks - Employee Stock Ownership - Competitive Compensation Packages - 401k Company Match - Comprehensive Health Benefits - Commuter Reimbursement Program - Flexible Work Schedule Learn More About Deputy Deputy Linkedin Page Deputy Instagram The Bay Area's Top Workplaces Open the Pod Bay Doors Podcast - E165: Silvija Martincevic, CEO & Board Director, Deputy International Shift Worker Sunday Customer Story - Honest Burgers: from inflexible all-in-one to Deputy’s best of breed flexibility Best Employee Scheduling Software 2023 (Forbes Advisor) Silvija Martincevic: Five Things I Wish Someone Told Me Before I Became A CEO Customer Reviews - GetApp and G2Crowd Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Commission potential for the role is $153,712 - $176,680 with potential for more if individual quotas are exceeded. Responsibilities Meet and exceed revenue targets, maximizing sales efficiency to establish a foundation for scalable growth Define the strategic sales plan for the US from SMB to Enterprise businesses and provide thought leadership on the strategic direction of the business Coach, mentor, and motivate a remote-first sales team Execute team priorities and proactively identify and resolve roadblocks Collaborate closely with our cross-functional partners including Marketing, Support, Customer Success, Product, and Operations teams to ensure optimal functionality and alignment within the team. Design and iterate our sales process based on insights gathered.
Senior Vice President, Marketing
Company: Deputy
Location: San Francisco, CA
Posted Dec 16, 2023
These factors include but are not limited to: market factors, experience, technical and non-technical skills, education, certifications, and other business acumen. Responsibilities - Team Management Build, lead, and inspire a high-performing marketing team. And we welcome different perspective and skills. Utilize a data-driven approach to optimize marketing campaigns across various channels, including digital, events, and content marketing. Responsibilities - Cross-functional Collaboration Collaborate closely with sales, product, and other cross-functional teams to ensure alignment and achievement of shared goals. The pay range for this position is $252,300 - $290,000. Responsibilities - Product Marketing Management (PMM) Lead the PMM function, ensuring effective product positioning, messaging, and differentiation. This range does not include any potential incentive programs, such as individual or organizational performance bonuses. Our global team members are from a variety of cultures. Foster a collaborative and innovative culture, providing mentorship and professional development opportunities.
Senior Implementation Consultant
Company: Deputy
Location: Remote
Posted Mar 16, 2024
Deputy, a SaaS workforce management company, is seeking an Implementation Consultant to join their Professional Services team. The role involves designing and delivering tailored workforce management solutions for enterprise customers in the US. The ideal candidate should have a technical background, strong understanding of implementation cycles, and excellent communication skills. Key responsibilities include managing project delivery, acting as a trusted advisor, and collaborating with internal teams. The pay range is $104,000 to $136,710, depending on location. Deputy values diversity and inclusiveness, offering competitive benefits and a flexible work schedule.
Senior Technical Account Manager
Company: Deputy
Location: Remote
Posted Dec 01, 2023
Key Responsibilities: Drive ongoing proactive technical consultation with key customers to support growth, satisfaction, utilisation, and retention. Institutionalise customer accounts by automating manual workflows, simplifying planning frameworks, and driving long-term solutions for customers. Proactively conceptualise creative solutions to meet customers’ demands and partner collaboratively with our Success, Support, Delivery services, Product, and Engineering teams, plus Partners to facilitate the creation of the customer’s needs within the product globally Facilitate the resolution of technical issues and translate these issues for support or engineering to help resolve quickly (diagnosis , document, etc.) Qualifications: 5+ years of experience in a TAM role or similar role responsibilities Software development and architecture experience is desirable, Ability to analyse & interpret business requirements and customer interactions to anticipate and guide client needs Confident with technical workflows around APIs, SFTP files, Workato, etc. And we welcome different perspective and skills. The Team: Our Customer Success team is passionate, creative, and customer-centric. Proficient in working with APIs, automation software, SFTP integrations, troubleshooting technical workflows Experience in discussing technical issues with stakeholders in understandable language Comfortable working cross-functionally with implementation and engineering teams Employee Perks - Employee Stock Ownership - Competitive Compensation Packages - 401k Company Match - Comprehensive Health Benefits - Commuter Reimbursement Program - Flexible Work Schedule Learn More About Deputy Deputy Linkedin Page Deputy Instagram The Bay Area's Top Workplaces Open the Pod Bay Doors Podcast - E165: Silvija Martincevic, CEO & Board Director, Deputy International Shift Worker Sunday Customer Story - Honest Burgers: from inflexible all-in-one to Deputy’s best of breed flexibility Best Employee Scheduling Software 2023 (Forbes Advisor) Silvija Martincevic: Five Things I Wish Someone Told Me Before I Became A CEO Customer Reviews - GetApp and G2Crowd Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. Be a technical advisor with your customers by understanding their business/operational needs and technical challenges, and help them achieve the greatest value from the Deputy platform. Be the voice of the customer and act as a technical liaison by documenting and providing ongoing feedback to educate internal technical teams on customer needs and challenges.
Account Executive, Mid Market
Company: Deputy
Location: Remote
Posted Mar 13, 2024
<p><span>At Deputy were on a mission to simplify shift work We empower businesses to build thriving workplaces ones where staff are engaged customers are served well businesses are legally compliant and companies profits thrive Our reach extends across 70+ countries worldwide serving more than 320000 workplaces <span><p> <p><br ><p> <p><span>Deputy is a global SaaS workforce management company headquartered in Sydney San Francisco and London backed by top investors and recently surpassed 100m ARR Weve helped millions of workers across industries and aim to empower 60 of the global workforce If youre passionate about simplifying shift work and driving industry change join us at Deputy and help shape the future of hourly employment<span><p> <p><br ><p> <p>You do not need to match every listed expectation to apply for this position Here at Deputy we know that diverse perspectives foster the innovation we need to be successful and we are committed to building a team that encompasses a variety of backgrounds experiences and skills<p> <p><br ><p> <p><span>As a <span><b>MM Account Executive<b><span> you will play a critical role in finding and acquiring new customers to sell Deputys allinone scheduling and timekeeping solution You will drive the entire sales process from start to finish using creative prospecting skills to strategically pursue net new business You will work with Deputys larger customers from 250 to over 25000 employees and spanning our core verticals of Hospitality Retail and Healthcare You will be supported by a team including sales engineers and BDRsSDRs Your curiosity makes you a thought leader and your drive to succeed keeps you at the top of the leaderboards<span><p> <p><b>Responsibilities <b> <p><ul><li>Acquire new customers through creative and structured outbound prospecting<li> <li>Manage full sales process from lead to close<li> <li>Maintain a sales pipeline and accurately forecast sales to achieve quota quarterly<li> <li>Clearly articulate and demonstrate our value proposition backing into metricsbased business cases<li> <li>Conduct detailed analysis of prospect pain points offer solutions and tailor your sales process to gain buyin<li> <li>Work with sales engineers to deliver tailored presentations anchored to product value and benefit<li> <li>Cultivate relationships built on trust honesty and integrity<li> <li>Become a subject matter expert helping prospects understand key market trends and challenges and how Deputy can help<li> <li>Leverage the full sales tech stack to prospect and close business Your tech stack includes Salesforce Gong Groove Chilipiper Drift ZoomInfo Postalio Google Suite and LinkedIn<li> <ul><p><b>Qualifications<b> <p><ul><li>3+ years experience of relevant work and closing experience in the SaaS space<li> <li>Proven track record of SaaS sales meeting and exceeding targets with clear examples closing deals £15£200k ARR<li> <li>Experience with solution selling into complex environments multiproduct selling experience is a plus<li> <li>Previous experience building pipeline through outbound prospecting based on PMF and TAM creativity here is a plus<li> <li>Metricbased seller who can clearly quantify pain and value<li> <li>Excellent communication and presentation skills<li> <li>Experience selling to senior leaders across hospitality retail and healthcare<li> <ul><p> <p><p><b>Employee Perks<b><p> <p> Highly collaborative working environment<p> <p> Flexible coworking space in central London at Uncommon Liverpool St <p> <p> Free happy hours afternoon tea networking and professional events<p> <p> Employee stock ownership from Day 1<p> <p> Employee pension matching programme<p> <p> Private health and dental insurance<p> <p> Paid parental leave to support you and your family<p> <p> Flexible holiday time including 2 celebration days per year for those special moments<p> <p> Work from home stipend to help you get set up and succeed from home<p> <p><br ><p> <p><b>Learn More About Deputy<b><p> <p>Deputy Linkedin Page<span> <span><p> <p>Deputy Instagram<p> <p>The Bay Areas Top Workplaces<p> <p>Open the Pod Bay Doors Podcast E165 Silvija Martincevic CEO amp Board Director Deputy <p> <p>International Shift Worker Sunday<p> <p>Customer Story Honest Burgers from inflexible allinone to Deputys best of breed flexibility<p> <p>Best Employee Scheduling Software 2023<span> Forbes Advisor<span><p> <p>Silvija Martincevic Five Things I Wish Someone Told Me Before I Became A CEO<p> <p><span>Customer Reviews <span> GetApp<span> and <span>G2Crowd<p> <p><br ><p> <p><i>Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation Our global team members are from a variety of cultures And we welcome different perspective and skills <i><p> <p><br ><p> <p>LIHybrid<p> <p><br ><p> <p><p>