Jobs at ezCater
4,876 open positions
Senior Strategic Restaurant Technology Partnership Manager (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 12, 2023
We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.LI-RemoteBI-Remote We make room for that, too.Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose! ), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.ezCater is an equal opportunity employer. You’ll also get sane working hours and great flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).ezCater does not sponsor applicants for work visas or legal permanent residence.What You’ll Get from Us:You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. MSI as a toolset is a centralized hub with a branded and customizable online ordering solution as well as offering integrations to POS, Loyalty, Payment Gateways, Third Party Delivery Providers, Data Services and more.The ezCater network consists of 110,000 restaurants, grocery stores. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.ezCater offers a Catering Growth Platform to its Catering Partners, comprised of the ezCater Marketplace, ezOrdering (a white label online ordering solution), ezDispatch (a delivery solution) and ezManage (a lightweight order management console that ties it all together). We make room for that. You will support the ezCater and MSI Solutions teams with early conversations with prospective vendor partners to understand technology and integration dependencies. Additionally you will work alongside the ezCater / MSI Product teams and Project Managers to understand the strengths and potential areas of improvement in the platform.What You'll Do: Work with and support the Partner Solutions Architect, POINTS Leadership and Project / Product Teams to:Analyze and identify technical and integration dependenciesBuild the right technical solutions for potential restaurant partners and MSI prospectsCoordinate technical decisions and successfully transition integrations into implementationUnderstand and help implement potential improvements to the platform integrationsBe knowledgeable and Identify industry trending technology partners and build partnerships where appropriateWork with and support existing MSI and ezCater vendor partnerships, maintaining a strong senior relationship with them to understand their changing prioritiesNegotiate commercial terms and facilitate partnership referral discussions between ezCater/MSI and strategic partnersWork with the Partner Solutions Architect, POINTS Leadership and Product Teams with testing during system testing and user acceptance testingHelp Product teams calculate ROI on all technical partnership investmentsTravel to partner on-site meetings and tradeshows as neededWhat You Have: 5+ years of experience hands on in restaurant technology and relationship managementAbility to resolve issues under pressureAbility to understand how data relate to business needs/objectivesProven work experience with integrations and data exchanges between businessesExceptional communication skills and the ability to consult directly with current or potential vendor partnersAbility to build strong relationships with a variety of stakeholders including IT, Marketing, Operations, Product and SalesExtensive curiosity and creativity to help solve complex operational catering challengesStrong technical knowledge and the ability to consult with both vendors and restaurant brands on their technical and operational needsOperational understanding of technical integrations and the ability to design outside the box solutions based on partner technical constraintsThe national cash compensation range for this role is $94,000 - $121,000** *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above.
Program Manager, Delivery (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 15, 2023
ezCater is a trusted provider of corporate food solutions, offering flexible, scalable food solutions and business-grade customer service. They have a nationwide footprint and are backed by top investors. The role involves managing a program from scoping to implementation, working with cross-functional teams, and driving product development. The company offers a competitive salary, stock options, and flexible work hours.
Principal UX Researcher (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 11, 2023
We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.LI-RemoteBI-Remote We make room for that, too.Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose! ), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.ezCater is an equal opportunity employer. You’ll also get sane working hours and great flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? As a leader within the Product Design & Research team, you’ll work closely with product managers, product designers, content designers, data analysts, and other researchers to support the ongoing research needs of our product organization. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).ezCater does not sponsor applicants for work visas or legal permanent residence.What You’ll Get from Us:You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll regularly share insights and “aha!” moments with your partners, and facilitate conversations on how to take experiences to the next level. You’ll report directly to the Senior Manager of UX Research.What You'll Do: Be a visible leader in the Product organization, driving research for new service expansion to transform the way customers discover, evaluate, and place orders for meals at scale.Partner with product, design, and analytics leaders as well as numerous cross-functional stakeholders to provide strategic input for key initiatives.Develop and maintain a deep understanding of ezCater’s products as well as the products of key players in our industry.Take data and findings and turn them into insights and actionable recommendations that will drive good results for our customers and business.Synthesize, summarize, and share key research findings in succinct and creative ways to a variety of stakeholders and partners.Contribute to developing a comprehensive system of user personas and detailed jobs-to-be-done vignettes to be shared with every employee within ezCater. Regularly seek feedback to evaluate and re-calibrate on research processes, proper research tooling, and group activities.Contribute to a growing Product Design & Research practice by promoting a user centric culture and evangelizing research and its value throughout every level and department within ezCater.Assume responsibility for the quality of our products, our processes on the team, and mentor and coach other Researchers.Actively mentor and coach other cross-functional teammates across the organization to help them understand research principles and impact.Help improve organizational and/or cultural initiatives that are impactful across the Product organization.What You Have:10+ years of conducting UX research for B2B / B2C web and mobile products.Well-rounded generative and evaluative research skills and end-to-end experience with all aspects of the research lifecycle (study design, recruitment, moderation, analysis, reporting, and executive presentations).Hands-on experience with user insights and trends research, iterative prototype evaluation, value proposition assessment, concept testing, lab-based user testing, unmoderated studies and field research.A demonstrable ability to interpret nebulous, net-new ideas into tangible and actionable next steps.Effective and compelling communication skills as well as experience providing strategic direction based on research outcomes.An understanding of strengths and weaknesses of different research methods, including when and how to apply them appropriately.Strong storytelling skills and ability to create compelling narratives about the order journey and user journey of our key segments. A transparent approach to working that invites others into the process and provides a welcoming venue for feedback. A positive attitude and ability to provide clear feedback, as well as regularly seeking feedback on your own performance.Examples of case studies, topline reports, post-study analyses, and other research deliverables which demonstrate your process and how you communicate the outcomes of research and how your work led to business and customer impact.Soft skills that are as well developed as your research skills.A self-starter who thrives in a fast paced environment, deals well with ambiguity and focuses on driving impact.A sharp mind, a soft heart and a large funny bone.Bonus Points If You Have:Experience researching for B2B audiences or marketplaces.Worked in the restaurant and/or delivery industries.Experience with service design or logistics problems.The national cash compensation range for this role is $180,000 - $240,000* per year. *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.At ezCater, we care a lot about building beyond helpful products that our customers, caterers, and delivery partners love to use.
Senior Software Engineer, Identity & Access (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 28, 2023
ezCater is a trusted provider of corporate food solutions, offering flexible, scalable food solutions and business-grade customer service. They are backed by top investors and offer a national cash compensation range of $141,000 - $175,000 per year.
On Site Services Specialist (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 15, 2023
We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.LI-RemoteBI-Remote You’ll also get sane working hours and great flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that, too.Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose! ), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.ezCater is an equal opportunity employer. As you settle into the role, you’ll have control over where and when you visit sites as you partner with your leadership team on how you manage staffing in your region.The national cash compensation range for this role is $57,000 - $75,000. *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).ezCater does not sponsor applicants for work visas or legal permanent residence.What You’ll Get from Us:You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. Late call outs and other last minute shuffles happen, including dealing with the occasional hangry customer so handling the ebbs & flows is something you’re used to.Are computer savvy. We make room for that. You’re backed by a world class customer support & account management team who you’ll communicate with often.Train new teammates.
Senior Data Engineer (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 29, 2023
ezCater, a trusted provider of corporate food solutions, is expanding its Data Technology team. They are hiring a Senior Data Engineer to design and develop high-performance data pipelines, work with executive stakeholders on data modeling, and contribute to team processes. The ideal candidate should have strong experience with data warehousing, cloud platforms, and SQL. The company offers a competitive salary, stock options, flexible work hours, and a collaborative work environment.
Integrations Technical Specialist (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 15, 2023
The text describes a role as an Integrations Technical Specialist on the Partner Solutions team at ezCater. The role involves working with restaurant brands and third-party vendors to onboard new API integrations, troubleshoot issues, provide technical training, and engage with clients and vendors. The company offers a competitive salary, stock options, and flexible work hours. It is an equal opportunity employer.
Senior Mobile Engineer, iOS (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 13, 2023
We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.LI-RemoteBI-Remote We make room for that, too.Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose! ), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.ezCater is an equal opportunity employer. You’ll also get sane working hours and great flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? * *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).ezCater does not sponsor applicants for work visas or legal permanent residence.What You’ll Get from Us:You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We make room for that. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.We are looking for an experienced iOS engineer to join our mobile development team. As an member of the team you will have the opportunity to shape our Native technical strategy and help to build out new features and applications in the ezCater ecosystem.What You'll Do:Support the suite of ezCater office meal delivery appsCollaborate directly with Design and Product to develop additional iOS app features for our customers and catering partnersParticipate in customer research with Product and Design to ideate and build new featuresWork with backend developers to create solid interfaces that serve the needs of our native applicationsHelp to build a robust mobile team What You Have:Expert knowledge of iOS system, best practices, human interface guidelinesExpertise in Swift, UIKit, CombinePublished apps to the App StoreFamiliarity with SwiftUI, CoreDataExperience with GraphQL development preferredAny Android/Kotlin experience is a plusExperience with cross platform frameworks such as Flutter or React Native is a plus The national cash compensation range for this role is $141,000 - $175,000 per year.
Senior UX Content Design, Corporate Solutions (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 16, 2023
The text describes a job opening for a Senior UX Content Designer at ezCater, a company that provides corporate food solutions. The role involves shaping the content for users to succeed in various tasks, ensuring a consistent and helpful voice across platforms. The ideal candidate should have 4+ years of Content Design/UX Writing experience and excellent writing and editing skills. They should also be familiar with content best practices, data-driven decisions, and have a passion for improving user experience.
Senior UX Researcher, Demand (Remote)
Company: ezCater
Location: Boston, MA
Posted Aug 24, 2023
ezCater is a trusted provider of corporate food solutions, offering flexible, scalable food solutions and business-grade customer service. They have a strong nationwide footprint and are backed by top investors. The company values understanding people and behavior to create remarkable products.
Director, Marketing Technology (Remote)
Company: ezCater
Location: Remote
Posted Aug 11, 2023
We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.LI-RemoteBI-Remote We make room for that, too.Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose! ), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.ezCater is an equal opportunity employer. You’ll also get sane working hours and great flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).ezCater does not sponsor applicants for work visas or legal permanent residence.What You’ll Get from Us:You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You will also establish a team of highly technical individuals specializing in martech, including front-end development and data operations.What You'll Do:Specialize in the collaboration and relationship between Marketing and Technology teams to help bring to life an evolved martech stack that helps realize our strategic visionPartner with the Director of Marketing Operations to build the marketing technology roadmap, ensuring marketing technology is evaluated, selected, implemented, and customized to meet the needs of the marketing departmentRefine and implement a comprehensive marketing technology architecture that supports ezCater’s dual sided marketplaceEnsure the smooth integration of our marketing technology stack with the rest of our infrastructure and third-party solutionsEvolve the architecture of our marketing-owned web experience, ensuring end-user friendliness and enhanced testing and analytics Perform data privacy and compliance reviews and technical reviews of marketing technology productsHire, manage, motivate and coach highly technical roles within the Marketing Tech and Ops teamWhat You Have:10+ years of experience in developing MarTech Stacks, audience data management, and integrating with multiple engagement channels like Web, Email, SMS, Mobile and AdsProven track record of successful implementation and operation of Customer Data Platforms and strong technical understanding of customer centric data models, identity resolution, data enrichment, and metadata managementExperience building the infrastructure for successful marketing web content management and landing pages, including personalization, testing and optimization (enterprise Google Analytics implementation experience preferred) Bachelor's or Master's degree in Information Technology, Computer Science, related field, or equivalent strong experienceStrong knowledge of marketing technology architecture, including MarTech and AI/ML capabilitiesExcellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teamsThe national cash compensation range for this role is $173,000-$244,000 annually**Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. Reporting to the VP of Marketing Technology and Operations, you will build and collaborate on the definition, delivery, review and acceptance of our customer-focused martech stack and help us evolve our customer data, content, decisioning platforms, and engagement services. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.We are looking for an experienced marketing technologist and leader to join our growing team that will specialize in the important collaboration and relationship between the Marketing and Technology teams. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint.
Senior Marketing Manager, SEO & CRO (Remote)
Company: ezCater
Location: Remote
Posted Aug 18, 2023
We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.LI-RemoteBI-Remote We make room for that, too.Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose! ), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.ezCater is an equal opportunity employer. You’ll also get sane working hours and great flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).ezCater does not sponsor applicants for work visas or legal permanent residence.What You’ll Get from Us:You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.We’re looking for a creative, data-obsessed individual to join our Growth Marketing team. We’re looking for a strategic marketer who is comfortable diving deep into the data, knows where to look to uncover insights and can collaborate with cross-functional teams.What You'll Do: Set the short and long-term vision for SEO and CRO, monitoring and identifying new trends, like generative AI, and providing a POV on the path forward Lead the development of SEO and CRO strategies for the marketing team, driving growth and an increase in demand via organic traffic as well as enhancing the landing page experience for new customers Develop and execute an SEO strategy including a plan for backlinks, new and existing content (onsite and blog), landing page testing, and ongoing SEO auditsLead the development of the marketing landing page strategy, working collaboratively with the design and development team to ensure the website meets customer needs and expectations Partner with cross-functional teams and analytics to monitor web analytics and customer data to identify areas of improvement and create initiatives to increase organic traffic and landing page conversion rates Create and maintain dashboards and metrics reports on activities and tests that measure and analyze impact, providing recommendations and a plan to drive continuous improvementManage a team to develop testing and executional roadmaps for both SEO and CRO that link back to insights from quantitative and qualitative insights Identify and advocate for technical and cross-functional support and resources, articulating key milestones and any opportunity sizing where relevant Manage agency and vendor relationships, setting priorities during weekly/monthly meetings What You Have: 7+ years deep experience in planning and executing successful SEO strategies as well as working knowledge of website and/or landing page optimization strategies and planning Mastered the art of keyword research, topic clustering, and data miningProven track record of developing and executing SEO strategies and to improve traffic and conversions Strong understanding of SEO tools like SEMRush, Google Search Console, Moz, web analytics and user researchExpertise in A/B and other testing methodsWorking knowledge of conversion rate optimization strategies and testing methodologies In-depth knowledge of research principles and methods and experience in analyzing data, including keyword research and competitive analysisKnowledge of WordPress or other content management systems, familiarity with HTML, CSS, JavaScriptStrong analytical mindset and Excel skills paired with a strong sense of business operationsStrong attention to detail and proven ability to execute against plans. Ability to manage multiple projects based on prioritiesExcellent written and verbal communication skillsThe national cash compensation range for this role is $133,000-193,000 annually**Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. We make room for that.