Jobs at Freshworks
447 open positions
Director - Engagement & Monetization
Company: Freshworks
Location: Bellevue
Posted Oct 26, 2023
Freshworks, a global company based in San Mateo, California, is seeking an experienced Director - Engagement & Monetization. The role involves developing strategies to drive engagement among free plan and free trial users, improving their buying intent, and leading a team to monetize the trial and free base. The ideal candidate should have 5+ years of experience in Product Growth and/or Growth marketing for PLG SaaS organizations, strong knowledge of audience segmentation, and excellent leadership skills. The position offers a competitive salary and benefits package, with a focus on diversity and inclusion.
Executive Assistant
Company: Freshworks
Location: Bellevue
Posted Sep 27, 2023
)Previous experience managing program and initiatives is ideal not not requiredThis is an in-office / hybrid role that will require in-office work days with the executives Prior experience maintaining confidentiality and dealing with information that is highly sensitivePrioritize multiple tasks seamlessly with impeccable attention to detailExceptional written and verbal communication skillsPossess a positive, can-do attitude with the desire to take on additional responsibilitiesStrong business applications skills including proficiency in (G Suite, Excel, PPT, Slack, etc)Additional InformationWashington Pay Range: $112,000-182,000+ comprising an annual salary & incentive compensation: You may also be eligible for equity and additional generous company benefits.At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. You will be responsible for ensuring action items are being executed by working collaboratively with the management teamsAssist with creating presentation slides for All-Hands and other ad hoc events.Book travel for the Executive team for domestic and international travelFull expense and travel management for the executive, key partners such as Finance/Payroll/Strategic Sourcing internally and travel agencies, airlines, etc., externallyPartner with Recruiting to accommodate candidate interviews with executives and prepare workspaces for new hiresCoordinate and facilitate company engagement events, such as the annual Sales Kick-off, Quarterly Award Dinners, and work closely with cross-functional leaders to assist with internal & external events (both virtual and on-site)Qualifications5+ years of Executive Assistant experience (Enterprise experience is a plus! Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job DescriptionA key leadership team member supporting the CRO and Global Head of Strategy and Operations at Freshworks, based in Bellevue, WA. You will be involved and responsible for business operations and develop new skills.The Executive Assistant will be directly reporting to the CROAssist the Executives with managing the calendar extensively, including organizing internal and external meetings across time zones and locationsNot only an EA but also a business partner as a program manager overseeing key programsA key member of the team working alongside other leaders to drive changeYou are responsible for communicating with the management team on updated agenda items, and assisting with ad hoc projects when neededPrepare the agenda for weekly management meetings and record minute meetings. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Work alongside these leaders and teams as an Executive Assistant as well as Program Manager of key initiatives. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Company DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees.
Senior Manager - Growth
Company: Freshworks
Location: Peninsula
Posted Oct 26, 2023
Freshworks, a global company based in San Mateo, CA, is seeking a Senior Manager - Growth to convert free trial and free plan users into paying customers. The ideal candidate will design and execute engagement playbooks within the product, leveraging in-product tactics to drive product adoption and conversion. The role involves defining user segments, offers, timing, and locations for monetization, and collaborating with cross-functional teams. The candidate should have 8+ years of experience in Product Growth or Growth marketing for PLG/B2B SaaS organizations, strong knowledge of audience segmentation and testing methodologies, and excellent leadership and communication skills.