Jobs at Freshworks
Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.
The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.
Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.
Senior Manager - Lifecycle Marketing
Company: Freshworks
Location: Peninsula
Posted Oct 26, 2023
Freshworks is seeking a Senior Manager for Lifecycle Marketing to develop and execute email marketing programs for customer engagement, nurturing, and conversion. The ideal candidate should have 10+ years of SaaS experience, expertise in email marketing, and proficiency in marketing automation platforms. The role involves managing lifecycle email marketing programs, defining customer journey maps, collaborating with various teams, and maintaining database health.
Senior Director - Partner Enablement
Company: Freshworks
Location: Peninsula
Posted Nov 09, 2023
Freshworks, a San Mateo-based company, is seeking a Partner Enablement Leader with extensive SaaS industry experience. The role involves developing and executing a tailored partner enablement program, equipping partners with necessary skills, resources, and support. The ideal candidate should have a Bachelor's degree, 10+ years of partner enablement experience, and strong enablement and training skills. The position is collaborative, requiring coordination with various internal teams. Freshworks offers a competitive salary, incentive compensation, equity, and benefits. The company values diversity and equal opportunity.
Staff Web Engineer
Company: Freshworks
Location: Peninsula
Posted Oct 27, 2023
Freshworks, a company based in San Mateo, California, is seeking a Staff Engineer to join their Digital Experience Engineering Community. The role involves coaching, mentoring, and implementing complex features in their websites. The ideal candidate should have expertise in NodeJS, HTML5, CSS, JS, CMS, and accessibility standards. Freshworks offers competitive benefits and a diverse, inclusive work environment. The annual salary range for this position is between $146,000 - $237,000.
Manager - Content Strategy - Email Copywriting
Company: Freshworks
Location: Peninsula
Posted Nov 08, 2023
Freshworks, a San Mateo-based company, is seeking an experienced Email copywriter to join their Revenue Growth team. The role involves crafting compelling email copies for the entire product portfolio, targeting various audience segments. The ideal candidate should have 8-10 years of experience in copywriting for a SaaS organization, a strong portfolio reflecting diverse email types, and the ability to work in a high-velocity environment. The company offers a competitive pay range, equity, and generous benefits, fostering a diverse and inclusive workplace.
Manager - Conversion Copywriter
Company: Freshworks
Location: Peninsula
Posted Nov 08, 2023
Freshworks, a San Mateo-based company, is seeking an experienced Manager - Conversion copywriter. The role involves improving the performance of conversion-focused assets, including Ads, landing pages, in-product messaging, and email for 5 different products and personas. The ideal candidate should have 10+ years of experience in copywriting for a SaaS organization, a strong portfolio, and strong problem-solving skills. Freshworks offers a competitive pay range, equity, and generous benefits, fostering a diverse and inclusive work environment.
Senior Channel Sales Manager
Company: Freshworks
Location: New York City, NY
Posted Oct 27, 2023
Freshworks, a global company based in San Mateo, California, is seeking a Senior Manager for Channel and Alliances Partnerships. The role involves developing and managing strategic partner relationships, driving commercial growth, and achieving revenue targets across North America. The ideal candidate should have extensive SaaS or partnership experience, a solution sales background, and strong presentation and communication skills. The position offers a competitive salary, incentive compensation, and potential equity, with a commitment to diversity and equal opportunity.
Senior Manager - Growth
Company: Freshworks
Location: Bellevue
Posted Nov 09, 2023
Freshworks, a global company based in San Mateo, California, is seeking a Senior Manager - Growth to join their Revenue Growth team in Bellevue, WA. The ideal candidate will design and execute strategies to convert free trial and free plan users into paying customers by creating engagement playbooks within the product. The role involves defining user segments, offers, timing, and locations for monetization opportunities, collaborating with cross-functional teams, and leveraging in-product tactics to drive product adoption and conversion. The candidate should have 8+ years of experience in Product Growth or Growth marketing for PLG/B2B SaaS organizations, strong knowledge of audience segmentation, A/B testing, and product tracking tools, and excellent leadership and communication skills.
Senior Employment Counsel
Company: Freshworks
Location: Peninsula
Posted Oct 28, 2023
Freshworks, a global company based in San Mateo, California, is seeking a Senior Employment Counsel to provide legal advice on personnel-related matters. The role involves drafting employment agreements, developing policies, managing investigations, and advising on labor law developments. The ideal candidate should have extensive experience in employment law, strong communication skills, and the ability to work in a fast-paced environment. Freshworks offers competitive benefits and is committed to diversity and equal opportunity.
Manager - Conversion Copywriter
Company: Freshworks
Location: Bellevue
Posted Nov 08, 2023
Freshworks is a company that provides software-as-a-service to enable a better customer and employee experience. They are seeking a Manager - Conversion copywriter to join their Revenue Growth team.
Senior Manager - Customer Content
Company: Freshworks
Location: Peninsula
Posted Nov 08, 2023
Freshworks, a global company based in San Mateo, California, is seeking a Senior Manager of Customer Marketing Content. The role involves leading and guiding customer marketing efforts, focusing on customer stories and best practices. The ideal candidate should have extensive experience in content marketing, a deep understanding of customer-centric marketing, and strong leadership and communication skills. The role requires developing and executing content strategies, collaborating with various departments, and managing the content marketing budget. Freshworks is known for its innovative software suite and has been recognized by global press and awarded by TrustRadius and G2.
Director, Global Benefits
Company: Freshworks
Location: Peninsula
Posted Nov 09, 2023
Freshworks, a global company based in San Mateo, California, is seeking a Director of Global Benefits. The role involves managing global benefit programs, overseeing regional needs evaluations, and maintaining relationships with HR peers and staff. The ideal candidate should have a Bachelor's Degree, 10+ years of experience in managing benefits programs across multiple countries, and strong knowledge of benefits practices in the high-tech industry. The role is hybrid, requiring an in-office presence 3 days/week. Freshworks offers competitive compensation, benefits, and a diverse and inclusive work environment.
Director - Engagement & Monetization
Company: Freshworks
Location: Peninsula
Posted Oct 26, 2023
Freshworks is a company that provides software-as-a-service to help businesses delight their customers and employees. They are looking for a Director - Engagement & Monetization to join their Revenue Growth team. The ideal candidate will own the strategy to drive engagement among free plan and free trial users and improve their buying intent.