Jobs at Freshworks

Positions 447

Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.

The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.

Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.

Sales Development Representative (Device42)

Company: Freshworks

Location: Greater Denver Area

Posted Nov 23, 2024

Freshworks is a company that provides software solutions for customer experience, sales, and IT service management. They are looking for a Sales Development Representative to join their team, responsible for reaching out to potential customers and setting up meetings for the sales team.

Senior Customer Success Manager (Device42)

Company: Freshworks

Location: Greater Denver Area

Posted Nov 27, 2024

The job description is for a Senior Customer Success Manager at Device42, requiring experience in customer success, strong consultative skills, and ability to build trusted advisor relationships with customers. The company, Freshworks, offers a competitive compensation package and a global workplace that values diversity and inclusion.

Vice President, Finance (GTM)

Company: Freshworks

Location: Peninsula

Posted Nov 21, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software company. The company is committed to providing equal opportunity for all and believes that diversity in the workplace creates a more vibrant and richer work environment.

Vice President - Global Solution Engineering

Company: Freshworks

Location: Peninsula

Posted Nov 20, 2024

Freshworks is a company that provides software solutions for customer experience, sales, and IT service management. The job description is for a presales leader who will spearhead Freshworks' presales initiatives and guide a team of solutions engineers and architects.

Lead - Strategic Sourcing

Company: Freshworks

Location: Other US Location

Posted Nov 25, 2024

Freshworks is a company that provides software solutions for customer and employee experience, with a focus on ease of use, affordability, and end-user design. The company has received numerous accolades and has a commitment to diversity and inclusion.

Senior Manager - Events

Company: Freshworks

Location: Greater Denver Area

Posted Nov 23, 2024

Freshworks is a company that provides software solutions for businesses, with a focus on customer experience, CRM, and employee experience. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a BuiltIn Best Place to work in San Francisco and Denver. The company is looking for a Senior Manager, Events to lead the planning and execution of global events, including corporate events and customer-facing events.

Lead - Customer Marketing (Lifecycle & Retention)

Company: Freshworks

Location: Other US Location

Posted Nov 15, 2024

Freshworks is a company that provides software solutions for customer relationship management, customer experience, and employee experience. They are seeking a Lifecycle and Retention Lead to develop and execute email nurture programs to drive customer retention and loyalty.

RVP, Mid-Market Sales

Company: Freshworks

Location: Boston, MA

Posted Nov 27, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are seeking a Regional Vice President of Mid-Market Sales to lead their sales strategy and team.

Commercial Counsel

Company: Freshworks

Location: Bellevue

Posted Nov 16, 2024

Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. The job description is for a legal team member to advise on commercial transactions and develop new programs and agreements.

Senior Customer Success Manager (Device42)

Company: Freshworks

Location: Greater Denver Area

Posted Nov 23, 2024

The job description is for a Senior Customer Success Manager at Device42, requiring experience in customer success, multi-cloud environments, and IT infrastructure. The role involves building trusted advisor relationships with customers, driving customer satisfaction, and identifying upsell opportunities.

Enterprise Account Executive (Device42)

Company: Freshworks

Location: Greater Denver Area

Posted Nov 23, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are looking for an Enterprise Account Executive to join their team and support the Device42 sales team.

Intellectual Property & Product Counsel

Company: Freshworks

Location: Other US Location

Posted Nov 16, 2024

Freshworks is a company that provides software solutions for customer experience, sales, and IT service management. They are seeking an IP and product counsel to join their legal team to provide practical and straightforward legal advice on a broad range of IP, open source, privacy, data security, product development, commercialization, and compliance matters.

Frequently Asked Questions

What’s it like to work at Freshworks?
Freshworks fosters a collaborative, growth‑oriented culture with flat hierarchies, remote‑first flexibility, and a focus on customer impact. Employees regularly participate in hackathons, continuous learning programs, and community outreach. The company rewards innovation through quarterly innovation awards and offers comprehensive benefits, including health coverage, unlimited PTO, and equity options.
What types of positions are available at Freshworks?
Freshworks has 602 open roles spanning software engineering, product, data science, design, sales, marketing, customer success, finance, HR, and legal. Positions range from entry‑level developer to senior product manager, and many roles support the company’s global expansion into new markets.
How can I stand out as an applicant for Freshworks?
Tailor your resume to highlight quantifiable impact, such as improving feature adoption by X% or reducing support ticket volume by Y%. Demonstrate cultural fit by aligning with Freshworks’ values of customer obsession, teamwork, and continuous learning. Include a concise cover letter that explains why you’re excited to solve real‑world customer problems at a fast‑growing SaaS company.

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