Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

EMEA Payroll Specialist

Company: Genesys

Location: Other US Location

Posted Dec 02, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits, including flexible work arrangements, career development opportunities, and a supportive work environment.

Senior Account Executive

Company: Genesys

Location: Other US Location

Posted Dec 02, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company has a strong presence in Japan and is looking for a Senior Account Executive to join its team.

Senior Customer Success Manager - South Korea

Company: Genesys

Location: Other US Location

Posted Dec 02, 2024

Genesys empowers organizations to improve customer experience and business outcomes through its AI-powered Experience Orchestration platform. The company offers a range of products and services to help customers achieve their customer experience vision, including customer success management and professional services.

Senior Account Executive

Company: Genesys

Location: New York City, NY

Posted Nov 30, 2024

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for customers and employees. The company offers a range of benefits and opportunities for employees to make a larger impact on the company and take ownership of their work.

Talent Acquisition Partner - Manila

Company: Genesys

Location: Other US Location

Posted Nov 30, 2024

Genesys is a company that empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company is looking for a Talent Acquisition Partner to join its team, who will work closely with hiring teams to determine recruitment needs and develop a hiring strategy for each role.

Revenue Manager - Technical Accounting

Company: Genesys

Location: Other US Location

Posted Dec 03, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits and opportunities for its employees, including flexible work schedules and career growth opportunities.

Principal Product Management, Data Integration & Platforms

Company: Genesys

Location: Raleigh-Durham, NC

Posted Dec 03, 2024

Genesys empowers organizations to improve customer experience and business outcomes through its AI-powered Experience Orchestration platform. The company is seeking a Principal Product Manager to lead the vision and strategy for building a robust data ingestion and pipeline infrastructure within Genesys Cloud.

Sr. Order Management Analyst

Company: Genesys

Location: Other US Location

Posted Dec 03, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits and encourages its employees to take ownership of their work.

Senior VOIP Network Consultant

Company: Genesys

Location: Other US Location

Posted Nov 30, 2024

Genesys empowers organizations to improve customer experience and employee engagement through its AI-powered Experience Orchestration platform. The company offers a range of solutions to help businesses accelerate growth and drive stronger workforce engagement, efficiency, and operational improvements.

Technical Support Engineer

Company: Genesys

Location: Other US Location

Posted Dec 02, 2024

Genesys empowers organizations to improve customer experience and employee engagement through its AI-powered Experience Orchestration platform. The company offers a range of products and services to help businesses deliver personalized experiences at scale, including technical support and training.

Global Dispute Analyst

Company: Genesys

Location: Other US Location

Posted Nov 30, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company values growth, development, and collaboration, and offers opportunities for career development and cross-training.

Staff Product Manager - Workforce Management Scheduling and Employee Flexibility

Company: Genesys

Location: Other US Location

Posted Nov 30, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based experience orchestration platform. The company offers a range of benefits and opportunities for employees to make a larger impact on the company.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

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