Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

Customer Success Manager

Company: Genesys

Location: Other US Location

Posted Nov 21, 2024

Genesys empowers organizations to improve customer experience and business outcomes through its AI-powered Experience Orchestration platform. The company is looking for a Customer Success Manager to establish lifelong relationships with customers and help them achieve their customer experience vision.

Account Executive, Commercial

Company: Genesys

Location: Other US Location

Posted Nov 18, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a collaborative and innovative work culture, competitive salary, and opportunities for professional development.

Senior Solution Consultant

Company: Genesys

Location: Other US Location

Posted Nov 18, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company is recruiting for a Senior Solution Consultant to join its PreSales team, responsible for developing new business and providing technical expertise to customers.

Telecom Operations Specialist - SMS

Company: Genesys

Location: Indianapolis, IN

Posted Nov 19, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits and opportunities for its employees, including flexible work schedules and career growth opportunities.

Sr. AI Conversational Designer

Company: Genesys

Location: Other US Location

Posted Nov 23, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits and opportunities for its employees, including flexible work schedules and career growth.

CCaaS AI and Custom Solutions Architect

Company: Genesys

Location: Other US Location

Posted Nov 21, 2024

The text describes Genesys, a company that empowers organizations to improve customer experiences and employee engagement. It highlights the company's AI-powered Experience Orchestration platform and its ability to accelerate growth by delivering personalized experiences at scale.

HR Generalist (Korean & English)

Company: Genesys

Location: Other US Location

Posted Nov 19, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits and perks, including a collaborative work environment and opportunities for professional growth.

Finance Data Scientist

Company: Genesys

Location: Other US Location

Posted Nov 19, 2024

Genesys is a company that empowers organizations to improve customer experience and employee engagement through its AI-powered Experience Orchestration platform. The company is seeking a Data Scientist to drive data-driven decision making and solve complex business challenges.

Data Scientist, Revenue Intelligence

Company: Genesys

Location: Other US Location

Posted Nov 23, 2024

The text describes Genesys, a company that empowers organizations to improve customer and employee experiences. It highlights the company's AI-powered Experience Orchestration platform and its ability to accelerate growth by delivering empathetic and personalized experiences. The text also mentions the company's commitment to equity and its equal opportunity employer status.

Territory Account Executive

Company: Genesys

Location: Baltimore, MD

Posted Nov 21, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits and opportunities for employees to make a larger impact on the company.

Sr. Project Manager

Company: Genesys

Location: Other US Location

Posted Nov 18, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits and opportunities for its employees, including flexible work schedules and career growth opportunities.

Order To Cash Analyst

Company: Genesys

Location: Other US Location

Posted Nov 19, 2024

Genesys empowers organizations to improve customer experiences and employee engagement through its AI-powered Experience Orchestration platform. The company offers a range of job opportunities, including Order to Cash Analyst positions, which involve managing customer billing and ensuring accurate processing of orders and invoices.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

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