Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

GRC Solutions Developer

Company: Genesys

Location: Other US Location

Posted Nov 28, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered Experience Orchestration platform. The company is seeking a talented Cloud Software Developer to join its GRC Operations team, focusing on managing and automating governance, risk, and compliance processes.

Sr. Research Engineer

Company: Genesys

Location: Other US Location

Posted Nov 25, 2024

Genesys is a company that empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company is looking for a Research Engineer to join its Tel Aviv team, with a focus on developing algorithms for speech recognition and natural language processing.

Partner Account Manager

Company: Genesys

Location: Other US Location

Posted Nov 28, 2024

Genesys is a global leader in customer experience and contact center solutions, empowering organizations to create exceptional customer experiences through innovative cloud-based technologies. The company is seeking a Partner Account Manager to enhance partner operations in South Africa, with key responsibilities including developing and nurturing partner relationships, strategizing business development, and providing operational support.

Senior Solution Consultant

Company: Genesys

Location: Other US Location

Posted Nov 23, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company offers a range of solutions and services to help businesses achieve their goals, including customer service, sales, and marketing.

Senior Graphic Designer

Company: Genesys

Location: Other US Location

Posted Nov 27, 2024

Genesys is a company that empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company is looking for a Senior Graphic Designer to join its growing team, requiring a highly motivated and talented individual with great time management and communication skills.

Senior Account Executive

Company: Genesys

Location: Other US Location

Posted Nov 28, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company is looking for a Senior Account Executive to lead sales efforts in the Hospitality, Healthcare, and Retail sectors.

Senior Account Executive

Company: Genesys

Location: Other US Location

Posted Nov 24, 2024

Genesys is a company that empowers organizations to improve customer and employee experiences through its AI-powered experience orchestration platform. The company is seeking a Senior Account Executive to join its team in the Philippines and is looking for candidates with a strong background in enterprise or BPO account management.

Senior Resolution Specialist

Company: Genesys

Location: Other US Location

Posted Nov 27, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company is currently recruiting for a Senior Resolution Specialist to manage and resolve complex customer issues.

Account Executive, Enterprise Sales

Company: Genesys

Location: Other US Location

Posted Nov 27, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company is looking for a highly motivated Account Executive to join its team and focus on Greenfield opportunity development.

Sr. Account Executive Enterprise

Company: Genesys

Location: Other US Location

Posted Nov 23, 2024

Genesys empowers organizations to improve customer experience and business outcomes through its AI-powered Experience Orchestration platform. The company is seeking a Senior Account Executive to join its dynamic sales team and drive revenue growth.

Partner Marketing Senior Specialist

Company: Genesys

Location: Other US Location

Posted Nov 28, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of benefits and opportunities for its employees, including flexible work schedules and career growth.

Senior PS Consultant

Company: Genesys

Location: Other US Location

Posted Nov 23, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform. The company offers a range of solutions and services to help businesses achieve their goals, including contact center and customer experience solutions.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

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