Jobs at Greenlight Financial Technology
973,045 open positions
Greenlight Financial Technology is a San Francisco‑based fintech that builds AI‑driven digital banking platforms for small businesses. Their flagship product, GreenBank, delivers instant credit scoring and automated payroll integration, earning awards for user experience and a reputation for data‑privacy leadership.
Roles at Greenlight include software engineers (backend, frontend, full‑stack), data scientists, product managers, UX designers, sales engineers, DevOps, security specialists, compliance officers, and customer success managers. Candidates can expect a flat hierarchy, rigorous technical interviews, and the chance to shape product roadmaps early in the cycle.
Job Transparency shows Greenlight’s salary ranges side‑by‑side with industry benchmarks and aggregates employee sentiment, giving you a clear view of total compensation and workplace culture before you apply.
Series Planning Engineer
Company: SWJ TECHNOLOGY, LLC
Location: Other US Location
Posted May 01, 2024
The Series Planning Engineer role involves project management, torque planning, and leading the implementation of Ubisense technology. The position requires a Bachelor's degree in engineering, at least three years of relevant experience, and strong project management skills. The engineer will be responsible for project planning, implementation, validation, and production monitoring. Preferred skills include experience with Ubisense or other GPS technology, vision systems, and German language proficiency.
Client Operations Representative
Company: Allworth Financial
Location: Houston, TX
Posted May 01, 2024
Allworth Financial is a high growth, private equity backed, multi branch Registered Investment Advisor. The company provides quality paperwork preparation services and timely processing in contribution to an exceptional client experience. The role of Client Operations Representative is an excellent opportunity for a professional who loves serving others, has a proven track record of extreme attention to detail, and wants to work in a fast-paced, challenging, team-oriented, and rewarding environment.
Director, Customer Success
Company: Rackspace Technology
Location: remote
Posted May 02, 2024
<div class=jobdescription> <p> <strong> Director Customer Success <strong> <p> <p> <strong> Location <strong> United States Remote <p> <p> <strong> Type <strong> Full Time <p> <p> <strong> Workplace <strong> remote <p> <p> <strong> Category <strong> Leadership Public <p> <p> <strong> Job Description <strong> <p> <p> As a Director Customer Success you will lead and guide our team in providing Fanatical service and support to our customers presales and postsales You will make sure we keep our customers happy and satisfied by addressing any concerns they may have and creating a strategy for keeping in touch with them <p> <p> You will take a close look at our processes how we handle customer concerns and conduct training to find ways to improve our services and provide added value to our clients Youll also establish procedures for our customer success teams and act as a bridge between customers and other departments like sales legal order processing and accounting to quickly resolve any issues <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> Consistently works with abstract ideas or situations across functional areas of the business <li> <li> Through assessment of intangible variables identifies and evaluates fundamental issues providing strategy and direction for major functional areas <li> <li> Requires indepth knowledge of the functional area business strategies and the companys goals <li> <li> Create and maintain an effective management team <li> <li> Strategic direction for the team in line with company business needs <li> <li> Systems architecture review and improvements <li> <li> Process review and improvements <li> <li> Interacts internally and externally with executive level management requiring negotiation of extremely critical matters <li> <li> Provides direction to senior managers in various areas groups andor operations <li> <li> Recognized as an influential leader <li> <li> Influences policymaking <li> <li> Erroneous decisions will have a longterm effect on the companys success <li> <ul> <p> <strong> Knowledge <strong> <p> <ul> <li> Invaluable knowledge of all facets of customer retention CRM <li> <li> Invaluable knowledge in finding a resolution to a customers concerns and defining and developing a customer contact strategy <li> <li> Invaluable knowledge in analyzing operational processes escalation procedures and performing training needs assessments for identifying opportunities for service delivery improvements <li> <li> Expert knowledge in developing customer service department procedures <li> <li> Show outstanding presentation written and verbal skills for report writing and marketing and PR copy <li> <li> Able to develop training programs and provide coaching and guidance on a onetoone level Exceptional people skills the ability to engage and motivate staff <li> <li> Detailed knowledge of research methods coupled with a good knowledge of data analysis <li> <li> Ability to communicate technical info and ideas so others will understand <li> <li> Ability to make appropriate decisions considering the relative costs and benefits of potential actions <li> <li> Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations <li> <li> Ability to coach and motivate less experienced team members to achieve their goals <li> <li> Ability to establish a long term vision and execute it <li> <li> A demonstrated ability to think globally and address issues locally while motivating a team to act with speed commitment and consistency <li> <li> Ability to successfully work and promote inclusiveness in small groups <li> <li> Ability to provide FANATICAL support <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> At least 6 years of Operational Management experience in technology within a mission critical environment committed to providing FANATICAL customer service <li> <li> A minimum of 2 years creating and delivering a service excellence strategy in a successful service oriented organization in technology <li> <li> Experience of effectively dealing with high level escalations and customer complaints <li> <li> Experience of developing customer and employee intelligence strategies and utilizing the findings to enhance service delivery <li> <li> Extensive experience presenting and representing the organization to a variety of national and international audiences <li> <li> A minimum of 4 years managing people <li> <li> A strong background in account management or demonstrative hostingspecific technical skills <li> <li> High school diploma or equivalent required <li> <li> ITIL Certification preferred <li> <li> Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 247 operations <li> <li> Occasional travel up to 25 <li> <ul> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <ul> <li> The anticipated starting pay range of Colorado applicants for this role is $128300 $188210 <li> <li> The anticipated starting pay range for the states of Hawaii and New York not including NYC is $136600 $200310 <li> <li> The anticipated starting pay range of California Washington state and New York City applicants for this role is $149500 $219230 <li> <ul> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> LIRemote <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <div>
Billing Specialist
Company: Allworth Financial
Location: Dallas-Fort Worth, TX
Posted May 01, 2024
Allworth Financial is a high growth, private equity backed, multi branch Registered Investment Advisor specializing in retirement planning, investment advising, and 401(k) management. The company, founded in 1993, is a fee-based, employee-centric fiduciary advisory firm known for its emphasis on client well-being and education. Allworth Financial is recognized as a Barron's Top 40 RIA and has received the 'Circle of Excellence' award for employee and client satisfaction. The company is currently seeking a Billing Specialist with 2-5 years of experience in the financial industry, advanced knowledge of MS Excel, and strong analytical skills. The role involves performing accurate monthly and quarterly billing, maintaining accurate fee billing schedules, and processing intra-billing adjustments. The company offers competitive benefits including medical, dental, vision insurance, 401K contributions, and flexible working arrangements.
Senior Account Manager
Company: Greenlight Financial Technology
Location: Remote
Posted May 01, 2024
Greenlight is seeking an experienced Senior Account Manager to join their Partner Success team. The role involves managing relationships with financial institutions, driving performance and retention targets, and proactively identifying opportunities for growth. The ideal candidate should have 5+ years of experience in account management, customer success, program management, or sales, preferably in financial services. They should possess strong analytical skills, excellent communication and relationship building abilities, and a desire to learn and grow. Greenlight offers comprehensive benefits and a flexible work environment.
Sr Manager, Regulatory Compliance
Company: Self Financial
Location: Remote
Posted May 02, 2024
<div> <p><span>Self Financial is a venturebacked highgrowth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings<span><p> <p><span>Were looking for people who share our passion and are driven to tackle challenges find solutions and make the financial space better for the communities we serve<span><p> <p><span>Our team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most particularly the 100 million+ Americans who have no or low credit<span><p> <p><span>We celebrate diversity and are committed to creating an inclusive environment for all employees To that end we seek to recruit develop and retain the most talented people from a diverse candidate pool <span><p> <div> <p>Self is looking for a motivated professional to lead and manage its regulatory compliance monitoring and testing program compliance training program and to take ownership of compliance policies procedures and related content This will require a deep understanding of relevant consumer protection regulations and laws and how to effectively provide advice and operationalize these requirements with the relevant products and services that Self offers including but not limited to managing programs related to these laws<p> <p><br ><p><p><strong>What you will do<strong><p> <p><br ><p><p><strong>Monitoring and Testing<strong><p> <ul><li>Develop an annual riskbased Compliance Monitoring and Testing Plan designed to identify potential regulatory issues or other areas of improvement <li> <li>Ensure individual tests performed by the compliance testing team are appropriately scoped timely executed and results are promptly reported to senior management<li> <li> Assess effectively challenge and provide oversight on the satisfactory resolution of issues identified by the compliance testing function including ensuring adequate documentation and execution of remediation plans and validation<li> <li>Monitor developments and trends that may impact regulatory requirements<li> <li>Report testing results and trending to senior management<li> <li>Develop and maintain strong relationships with executives and senior management across products and processes<li> <ul><p><strong>Compliance Training<strong><p> <ul><li>Lead the strategy of compliance learning curriculum ensuring consistent and effective operation of compliance training programs<li> <li>Manage in the delivery scheduling recordkeeping and metrics of compliance training including annual mandatory annual compliance training<li> <li>Demonstrate the use of analytics to ensure overall training program effectiveness<li> <li>Lead the development and implementation of training policies procedures and standards<li> <li>Work independently and collaboratively with crossfunctional teams to support delivery and administration of training<li> <ul><p><strong>Policies and Procedures<strong><p> <ul><li>Draft revise and maintain policies and procedures to facilitate compliance with applicable laws regulations and regulatory guidance<li> <ul><p><br ><p><p><strong>What you bring<strong><p> <ul><li>10+ years relevant work experience in RiskCompliance in financial services industry including at least 5 years of experience leading projects and managing teams<li> <li>Strong background in risk management compliance and testing <li> <li>Understanding of the governing regulatory and industry standards that impact Regulatory Compliance Management Programs <li> <li>High level of expertise in all applicable regulations and guidance which apply to the business groups supported<li> <li>Keen analytical skills and ability to proactively identify regulatory risk<li> <li>Ability to foster and maintain strong positive relationships with senior management and industry contacts to ensure uptodate knowledge of product regulatory technological and other developments <li> <li>Effective leadership capabilities including expert communication change management sound judgment relationship management and negotiation skills<li> <li>Ability to build motivate and lead a team attuned to enterprise culture and committed to contributing to ability of the business to meet its objectives<li> <li>Exceptional ability to manage multiple programs in a fastpaced environment with changing priorities and significant time pressures<li> <ul><p><br ><p><p><strong><em>Base salary range $110000 $162000 annually Individual pay is based on factors unique to each candidate including skill set experience and other jobrelated reasons<em><strong><p> <div><b><strong>Benefits and Perks<strong><b> <p><span>We have the compensation and benefits you expect But theres one thing that Self Financial can offer that many companies cannot we can positively change the world while making a profit We are a team of Builders empowering our customers to build their dreams We have a Do the Right Thing ethos in all that we do and we hope you value that approach too <span><p> <p><strong>Our perks include<strong><p> <ul><li><span>Company Equity in the form of RSUs<span><li> <li><span>Quarterly performancebased bonuses<span><li> <li><span>Generous employerpaid health vision and dental insurance coverage<span><li> <li><span>Flexible vacation policy<span><li> <li><span>Educational assistance<span><li> <li><span>Free gym membership<span><li> <li><span>Casual dress code<span><li> <li><span>Team building events and activities<span><li> <li><span>Remote work arrangements flexible work schedule<span><li> <li><span>Paid parental leave <span><li> <ul><p><span>Self Financial requires all employees hired to successfully pass a background check<span><p> <p><span>We are an Equal Opportunity Employer<span><p> <div>
Account Manager - Client Success
Company: DAS Technology
Location: Phoenix – Mesa – Scottsdale, AZ
Posted May 01, 2024
The job posting is for an Account Manager - Client Success position at DAS Technology. The role involves managing client relationships, upselling products, and providing excellent customer service. The company offers a comprehensive benefits package and a modern work environment.
Technical Coordinator
Company: All Lines Technology
Location: Other US Location
Posted May 01, 2024
All Lines Technology is hiring a Technical Coordinator to manage the hardware life cycle, coordinate printer rollouts, and work with the project management and hardware deployment teams.
Account Executive, Chicago
Company: Viant Technology
Location: Chicago, IL
Posted May 02, 2024
Viant is seeking an Account Executive for its Chicago sales team to drive new business, generate awareness, and grow sales of their Viant DSP. The ideal candidate will be an enthusiastic, self-starter with 2-3 years of programmatic/ad tech sales experience, strong understanding of digital media, and excellent communication skills. The role involves identifying new business opportunities, consulting with clients, and driving revenue through long-term contracts. Viant offers a fast-paced work environment, competitive benefits, and opportunities for professional growth.
Senior IT Engineer (Hybrid)
Company: The Hartford Financial Services Group, Inc.
Location: Hartford, CT
Posted May 01, 2024
<p>Senior IT Engineer IE07BE <p> <p>Were determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies Working here means having every opportunity to achieve your goals and to help others accomplish theirs too Join our team as we help shape the future <p> <p>Job Description <p> <p>The Hartfords Mainframe IT team is seeking a highly motivated Senior Engineer for a high profile complex and critical applications Looking for team member that has knowledge of Mainframe software and hardware functions application production release background is plus Knowledge of Mainframe software IBM Broadcom BMC and third party products <p> <p>Requirements <p> <ul><li>Bachelors degree in computer science or related field<li> <li>Experience in mainframe development<li> <li>Strong knowledge of COBOL JCL CICS DB2 IMS REXX and other mainframe technologies<li> <li>Excellent problemsolving and troubleshooting<li> <li>Experience with mainframe software development tools and platforms zOS zVM zLinux IBM System z<li> <li>Excellent verbal and written communication skills<li> <li>Understanding mainframe network infrastructure HTTPS TCPIP TLSDNS Loadbalancers firewalls proxies B2B links<li> <ul><p><b>Knowledge<b> <p> <ul><li>Job Control or report generating languages eg JCL<li> <li>JES3<li> <li>DB2 andor IMS support and performance utilities eg data base tool BMC IBM and Broadcom utilities BMC for DB2 andor IMS<li> <li>Services Now<li> <li>TSOISPF<li> <li>Computer operations<li> <li>Office practices and procedures<li> <li>Data processing functions<li> <li>Project management<li> <ul><p><b>Skills<b> <p> <ul><li>Systems analysis<li> <li>Development to Production release background<li> <li>DB2 andor IMS data base systems design<li> <li>Production support Release and troubling shooting<li> <li>Mainframe Modernization knowledge amp skills<li> <li>Operation of computer equipment and peripherals devices<li> <li>User will acquire both sets of skills DB2 amp IMS and will be a proficient Systems Programmer in both disciplines within six 6 months<li> <li>User will acquire containerization management skills within 2 years<li> <ul><p><b>Abilities <b> <p> <ul><li>Use statistical analysis<li> <li>Write policy and procedure documentation<li> <li>Communicate verbally on technical and nontechnical matters<li> <li>Define problems collect data establish facts and draw valid conclusions<li> <li>Read write and interpret technical documents<li> <li>Gather collate and classify information<li> <ul><p>Attention to detail is a must and candidate should have the ability to manage multiple priorities in a fastpaced environment Successful candidates will have a willingness to understand existing processes and systems and possess strong interpersonal and communication skills They should be able to identify clearly articulate and work in consultation with team members and subject matter experts to resolve issues quickly Candidates must be able to build strong relationships actively participate in teamwork and understand the dynamics and critical nature of the business <p> <p>Responsibilities <p> <ul><li>Collaborate with maintenance and project teams to plan perform and maintain routine application and product modifications enhancements and upgrades<li> <li>Demonstrate environment management expertise to assist teams in environment solutions<li> <li>Troubleshoot facilitate collaboration and resolve test environment issues as well as apply learnings in a continuous improvement capacity<li> <li>Assist project or technical lead in new database designs and complex production support activities<li> <li>Implement solutions based on established reference architecture<li> <li>Enhance existing database designs for improved longevity reduced maintenance and improved performance<li> <li>Build configure upgrade and maintain Claim application test environments and deploy and configure claim applications andor application changes in compliance with software development life cycle SDLC procedures<li> <li>Leverage and investigate new tools for automation of deployment administration and monitoring of test environments<li> <li>Function as a technical generalist having responsibility for the overall health and performance of the mainframe environments<li> <li>Plans and coordinates with on and offshore staff as well as various enterprise operations teams with any upcoming changes in but not limited to software versions security certificates interface queues or end points<li> <li>Creates updates and maintains environment and databaseenvironmentrelated documentation<li> <li>Supports the overall health of the test environments and their interfaces<li> <li>Perform production support activities eg database consolidation as needed for SRE support<li> <li>Assist with the evaluation and implementation of new product features to tailor solutions for database requirements<li> <li>Automate routine support tasks<li> <li>Enforce database processes procedures best practices standards and SLAs<li> <li>Maintain awareness of industry best practices<li> <li>Follow applicable processes procedures policies standards best practices and SLAs<li> <li>Learn understand and champion ITIL frameworks<li> <li>Integrate process improvements into the way we do our work<li> <ul><p><b>Compensation<b> <p> <p>The listed annualized base pay range is primarily based on analysis of similar positions in the external market Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance proficiency and demonstration of competencies required for the role The base pay is just one component of The Hartfords total compensation package for employees Other rewards may include shortterm or annual bonuses longterm incentives and onthespot recognition The annualized base pay range for this role is <p> <p>$113520 $170280 <p> <p>Equal Opportunity EmployerFemalesMinoritiesVeteransDisabilitySexual OrientationGender Identity or ExpressionReligionAge <p> <p>About Us | Culture amp Employee Insights | Diversity Equity and Inclusion | Benefits<p>
Senior Backend Engineer
Company: ID5 Technology Ltd
Location: remote
Posted May 02, 2024
<div class=jobdescription> <p> <strong> Senior Backend Engineer <strong> <p> <p> <em> Remote <em> <p> <p> ID5 enables addressable and measurable advertising to support the growth of the digital economy and provide free and safe access to content and servicesTechnical changes signal loss and increasingly more stringent data protection regulations require new advanced technologies that enable audience addressability while respecting peoples privacy preferences <p> <p> ID5 has risen to this challenge and developed solutions that support publishers and marketers need for better addressability Its laser focus on Identity sets it apart from competitive solutions and enables the company to offer the most advanced and sophisticated identity services to over 100000 media properties and hundreds of technology platforms and advertisers making it the most adopted identity solution in the market <p> <p> <strong> Role Overview <strong> <p> <p> Were on the lookout for a talented and <em> drive <em> n Senior Java Backend Engineer who also harbours a passion for JavaScript in the Browser to bolster our engineering team Our Java APIs handle billions of requests per day facilitating seamless integrations between our customers including media owners adtech partners and media buyers These integrations support a wide range of essential use cases such as audience profiling targeting retargeting data activation campaign optimization frequency capping and measurement with attribution As a Java Engineer you will be a central part of our small team implementing features in our Java and JavaScript APIs This is an exciting opportunity to shape our architecture and contribute to the growth and success of our company <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> Youll collaborate closely with our dynamic team of Java Data Machine Learning and infrastructure engineers alongside our innovative product team to spearhead design and implementation of both Java and JavaScript features <li> <li> Enhance the scalability of our JVMbased backend by leveraging robust technologies such as Apache Cassandra Aerospike OpenSearch and Kafka These tools empower us to seamlessly manage an order of magnitude increase in traffic volume ensuring reliable and scalable processing capabilities <li> <li> Engage actively in code reviews taking on dual roles as both a reviewer and a submitter This collaborative approach ensures highquality code fosters knowledge sharing and strengthens our collective expertise <li> <li> You play a pivotal role in driving automation finetuning enhancing observability and ensuring reproducibility across our platform Your contributions are instrumental in maintaining the platforms excellence and reliability <li> <ul> <p> <strong> Key Requirements <strong> <p> <ul> <li> At least 3 years of work experience preferably in a highly scalable technology environment <li> <li> An educational background in Software Engineering Computer Science or similar quantitative field experience <li> <li> Experience as a backend engineer for http or data processing in Java or another language of the JVM Groovy Scala Kotlin etc <li> <li> Real world experience with JavaScript and its APIs in the Browser NoSQL databases ideally Cassandra Aerospike and DevOps practices <li> <li> Enjoys collaborating with others <em> remote <em> ly and has excellent communication skills <li> <li> Loves learning about new technologies related tools and the business models behind that to grow the product and development environment <li> <li> Comfort working in a small team while using a highly agile and iterative software development process <li> <li> A passion for exploring innovative technologies and associated tools to enhance the companys product and development ecosystem fostering growth <li> <ul> <p> <strong> What we offer to our talent <strong> <p> <ul> <li> <em> Remote <em> working you can work from <em> anywhere <em> in the world <li> <li> A competitive compensation package including stock options in ID5 <li> <li> WeWork membership and option to work from different WeWork locations <li> <li> Regular offsites to enjoy facetoface time andto bond further with your colleagues <li> <li> A dynamic environment that offers room for growth and development to all employees <li> <li> A friendly international and multicultural team <li> <li> We are proud to be an equal opportunity employer We celebrate diversity and are passionate about creating an inclusive environment in which all employees can thrive <li> <ul> <div>
Senior IT Engineer
Company: The Hartford Financial Services Group, Inc.
Location: Hartford, CT
Posted May 01, 2024
<p>Senior IT Engineer IE07BE <p> <p>Were determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies Working here means having every opportunity to achieve your goals and to help others accomplish theirs too Join our team as we help shape the future <p> <p>The Hartford is seeking a Microsoft M365 engineer that has experience designing implementing and managing SharePoint and disaster recovery planning As a SharePoint Engineer you will play a pivotal role in analyzing and enhancing business processes for our customers This role entails ongoing collaboration with our clients daily operations Your strong technical background and infrastructure expertise will be critical in identifying potential risks and developing strategies to mitigate the impact of disasters and cyber threats <p> <p>Reporting to the Management of Collaboration Services the Microsoft 365 Seniro Engineer SharePoint platform will be a senior technical resource for The Hartfords Collaboration Services Organization In this role the Senior Collaboration Engineer is responsible for engineering new enhancements business solutions and supporting one or more of the Collaboration Services as well as providing engineering guidance to L1 amp L2 support staff This role is responsible for the design engineering implementation and support of collaboration initiatives as well as the maintenance of the existing collaboration services designs and managing change to those services This role will provide a leadership role to both L1 and L2 support staff and mentor and teach team members the new technologies and changes to new and existing services <p> <p><b>Key Responsibilities<b> <p> <ul><li>This position requires the Collaboration engineer to perform functions such as administration of cloud service tenants and onpremise collaboration components and infrastructure<li> <li>SharePoint Development Focus on the use of SharePoint and Microsoft O365 applications globally and the delivery to end users Develop processes deploy features and provide application support to all functional areas and business units Provide SharePoint and Microsoft O365 solutions involving site collaboration enterprise search workflow and content management<li> <li>Disaster Recovery Planning and Risk Assessment Develop and maintain comprehensive disaster recovery plans including risk assessments continuity strategies and response procedures Identify potential threats and vulnerabilities conducting risk assessments to evaluate their impact on business operations Collaborate with IT security and other relevant departments to ensure alignment between disaster recovery and security strategies<li> <li>OnPrem Integrations Manage and implement OnPremises Data Gateways used with the Power Platform services implement use and customize the Microsoft SharePoint platform CoE Starter Kit<li> <li>Quality Assurance Conduct thorough testing troubleshooting and debugging of applications to ensure they meet quality and performance standards<li> <li>Documentation Maintain comprehensive documentation of SharePoint platform applications data models and integration processes<li> <li>User Training and Support Provide training and support to nontechnical endusers and assist with troubleshooting and issue resolution<li> <li>Security and Compliance Ensure that data and applications are developed in compliance with relevant security and privacy regulations and company policies<li> <li>Monitor the performance and health of the SharePoint platform environments ampsolutions troubleshoot issues<li> <li>Setup alerts amp notifications for system issues<li> <li>Perform activities to clean up environments orphaned objects inside SharePoint platform<li> <li>Work closely with Citizen developers and Power users to guide on best practices and educate and empower them to leverage the SharePoint platform effectively<li> <li>Monitors Microsofts roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people<li> <li>Works with the office of the Director of Information Governance in ensuring content management policies for M365 comply and updated as business needs evolve<li> <li>Provides level three support for functional requests relating to M365 collaboration services<li> <li>Handle user licensing permissions and access management within the Office 365 platform<li> <li>Identify research and implement SharePoint and Microsoft O365 solutions to meet company objectives<li> <li>Work with SharePoint team members to address requests resolve issues and maintain peak performance of the SharePoint and Microsoft O365 environments<li> <li>Oversee the operation and upkeep of Office 365 services such as SharePoint Online OneDrive for Business and associated applications<li> <ul><p><b>Qualifications<b> <p> <ul><li>Bachelors degree or equivalent experience<li> <li>Minimum of 5 years progressive experience in networking infrastructure and cloud enablement<li> <li>2+ years of M365 product experience with proficiency in overseeing Microsoft Volume Licenses EA and Reservation management<li> <li>Proficient with SharePoint Online and One Drive for Enterprise<li> <li>Working knowledge of Power Platform<li> <li>Working knowledge of CoPilot Studio<li> <li>Microsoft Active Directory Microsoft Azure Group Policy O365 Groups<li> <li>Demonstrated success in developing and maintaining comprehensive disaster recovery and risk assessment plans<li> <li>PowerShell Scripting<li> <li>Excellent analytical and problemsolving skills<li> <li>Strong communication and interpersonal skills for effective collaboration<li> <li>Ability to work effectively under pressure and in highstress situations<li> <li>Knowledge of relevant regulations and compliance standards<li> <li>Exhibits a proactive and optimistic mindset consistently displaying a cando attitude that embraces challenges with enthusiasm and determination<li> <ul><p>Location <p> <p>This role can be Remote or Hybrid Hybrid work arrangement within 25 miles of these locations with the expectation of working in the Hartford CT Charlotte NC Boston MA or Chicago IL office 3 days a week Tuesday through Thursday <p> <p><b>Compensation<b> <p> <p>The listed annualized base pay range is primarily based on analysis of similar positions in the external market Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance proficiency and demonstration of competencies required for the role The base pay is just one component of The Hartfords total compensation package for employees Other rewards may include shortterm or annual bonuses longterm incentives and onthespot recognition The annualized base pay range for this role is <p> <p>$113520 $170280 <p> <p>Equal Opportunity EmployerFemalesMinoritiesVeteransDisabilitySexual OrientationGender Identity or ExpressionReligionAge <p> <p>About Us | Culture amp Employee Insights | Diversity Equity and Inclusion | Benefits<p>