Jobs at ICON Plc
ICON plc, headquartered in Dublin, is a leading global clinical research organization that partners with pharmaceutical companies to accelerate drug development through advanced data analytics, technology platforms, and regulatory expertise.
The company hires across a spectrum of tech disciplines—software engineering, data science, cloud architecture, cybersecurity, and product management—often within cross‑functional teams that deliver real‑time solutions to clinical trial stakeholders worldwide.
By exploring ICON Plc listings on Job Transparency, job seekers gain immediate access to salary ranges, employee reviews, and company sentiment, enabling smarter career decisions and stronger negotiation leverage.
Account Manager (3539)
Company: GBG Plc
Location: Atlanta, GA
Posted Nov 22, 2023
People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Collaboration: Liaise with the sales, product, and technical teams to ensure comprehensive support for each client. Maybe you too could make a difference. The ability to autonomously plan your workload and focus on the right priorities Good problem-solving and time management skills Proven ability to handle multiple projects simultaneously Highly organized and detail-oriented Additionally You will be able to demonstrate a positive, engaging, hard-working approach and exhibit the company values of Trust, Results, Understanding, Straight forward, Team Player, Example, and Develop. As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Continuous Learning: Stay updated on industry trends, our product offerings, and best practices in account management to provide the best advice and service to clients. Performance Tracking: Monitor client satisfaction metrics, taking proactive steps to address any issues or areas of concern. A highly motivated individual, that brings energy and confidence, that can work as part of a team; A self-starter with a "can do" attitude able to operate in an autonomous, hands-on environment Benefits We have a vision to have the best and most engaged team members in the industry. Client Relationship Management: Foster strong, long-lasting relationships with clients, acting as their primary point of contact and ensuring their needs are met in a timely and satisfactory manner.
Senior Cloud Infrastructure Engineer (Open LMS) COL, Remote
Company: Learning Technologies Group plc
Location: Remote
Posted Dec 03, 2023
Open LMS is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor. Skills and Aptitudes Successful candidates will have these required qualifications: In depth experience of AWS services (RDS (Relational Database Service), EC2, Autoscaling groups, S3 ITS, Deploying Lambda, EKS, Aurora PostgreSQL, WAF, NAT GW, Transit GW, ALB, etc.) AWS) Practical experience with laC, Cl/CD, structured configuration such as JSON or YAML, and version control solutions (i.e. Monitoring the availability, performance and health of production systems in support of meeting service level objectives using monitoring systems such as lcinga, New Relic,Prometheus, Grafana, CloudWatch, CloudTrail GuardDuty, OpsGenie, and PagerDuty. Terraform, Puppet, Chef, Ansible) Familiarity with one or more programming or scripting languages (Python/ PHP / Ruby) Experience with LAMP stack: Linux, Apache, MariaDB/PostgreSQL/Aurora MySQL Experience in database administration along with a fundamental understanding of structured query language Knowledge of standard network/application protocols like HTTPS, SMTP, DNS, VPN A BS in Computer Science or a related field such as engineering or mathematics and 3+ years of work experience in Information Technology, or 5+ years of work experience in Information Technology overall Fluency in written and spoken English Additionally, a top candidate will exhibit one or more of the following preferred qualifications: Proven experience optimizing cloud infrastructure and reducing cloud hosting costs, ideally inAWS Experience using tools such as CloudHealth or AWS Cost Explorer. Manage infrastructure through code using configuration management and laC templating software such as Terraform, Ansible, Puppet, Chef, etc. A BA in Computer Science or related field, or equivalent work experience Experience with Kubernetes or other container orchestration engines Demonstrable scripting experience, preferably in PHP or Ruby Experience with network and/or Infrastructure security Prior experience within the education industry and/or with e-learning technologies This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Providing advanced technical support to clients via email, phone, or other methods by identifying problems, researching answers, and guiding users through appropriate steps to provide the best possible customer experience. git) Experience in cloud deployment and management tools (e.g. Developing and depoloying infrastructure through laC pipe-lines for Cloud System Engineering group Engaging with development teams on the design, deployment, capacity needs and operations of microservices, and supporting them as they transition to production.
Customer Support Specialist (Open LMS) COL, Bogotá, Remote
Company: Learning Technologies Group plc
Location: Remote
Posted Dec 02, 2023
Maintain current product knowledge and learn new products, new features, or new plugins as required. Serve as a Client Advocate/SDM for specific clients, acting as a dedicated support contact and responsible for conducting regular meetings, providing reports, triaging support tickets, coordinating monthly updates or other projects, and escalating any issues internally. Good knowledge of Learning Management Systems (in particular Moodle) Experience working in education technology will be highly regarded Multi-lingual a plus (Spanish, Portuguese) Additional job criteria for Senior Level: 2+ years experience in the Specialist role at Open LMS or 4+ years experience with Moodle as an administrator Ability to work completely independently Proven track record of quality customer service Highly respected by peers and customers alike Managerial discretion Additional job criteria for Principal Level: 3+ years experience in the Specialist role at Open LMS or 5+ years experience with Moodle as an administrator Ability to work completely independently Proven track record of quality customer service Highly respected by peers and customers alike Well known and respected within the entire Open LMS organization as a subject matter expert and resource for a variety of projects both within and outside the traditional scope of this role Managerial discretion We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. in Computer Science or equivalent commercial experience. Provide functional support. Reproduce, troubleshoot, analyse, and resolve customer issues submitted through the support portal quickly and professionally. Job Authorities Assess client needs, determine appropriate course of action, and provide skilled responses in a timely manner Prioritize workload in reflection of customer needs and expected performance levels Decide when to request information from other staff Identify own development needs Job Criteria Relevant tertiary qualification such as a B.Sc. Strong written and verbal communication skills Fluent written and spoken English Passionate about customer satisfaction Demonstrated problem solving skills and ability to multi-task with frequent interruptions A general understanding of computer networks Excellent interpersonal skills and ability to work in teams Exceptional listening, written and oral communication. With manager approval, work on additional projects which positively impact the team or company in addition to other job responsibilities. Additional accountabilities for Senior Level: Complete all of the above responsibilities easily, consistently, and with exceptional quality Take ownership of more complex tickets and difficult customers Lead by example or provide mentorship to less experienced peers on how to handle customer tickets Ability to fill in for peer when they are out of the office, as well as providing leadership when needed if team lead is unavailable Additional accountabilities for Principal Level: Complete all of the above responsibilities easily, consistently, and with exceptional quality Ability to understand a business need and then independently identify and implement a solution to a problem, process, or customer need Increased responsibility for working across teams as a resource available for advanced consulting and highly detailed product knowledge Responsibility for special projects and assignments outside of traditional job scope Key Result Areas Performance objectives are based on the key accountabilities above and are aligned to organisational and team objectives.
Digital Marketing Specialist (LTG) UK, Remote
Company: Learning Technologies Group plc
Location: Remote
Posted Dec 02, 2023
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Hubspot, Marketo or Apollo. Knowledgeable of Paid Media technologies (AdWords, LinkedIn, etc). We speak multiple languages, and are inclusive at our core. A good understanding of PPC, SEO, Social, Display, and Tracking. LTG central marketing and sales ops is formed of 30+ people located across the US, UK, Colombia and Australia. Many of us also get involved in corporate initiatives, such as merger and acquisition (M&A) announcements and integrations, company results, etc. So, what team would I be joining? In order to benefit from the fantastic things that LTG has to offer, you will be: Experienced, with at least 4 years digital marketing experience including CMS, marketing automation, paid advertising and developing digital marketing campaigns. We’re an eclectic bunch with a few hidden talents outside of the day job from throwing clay and dance moves, to graffiti, crochet and climbing.
CRA II or Senior CRA
Company: ICON plc
Location: Portland, OR
Posted Dec 04, 2023
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below. And to keep them competitive, we regularly benchmark them against our competitors. We offer very competitive salary packages. But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. If you're as driven as we are, join us. As a Clinical Research Associate at ICON, you'll work within a large-scale, fast-paced environment alongside a close-knit team of highly qualified CRAs to identify, select, initiate and close-out investigational sites for clinical studies in phases II - IV, ensuring adherence to applicable regulations and principles of ICH-GCP. Our annual bonuses reflect delivery of performance goals - both ours and yours. We pride ourselves on our amazing company culture, where we work as one team to achieve industry-leading results. Please click here to apply: link
Data Migration Engineer (Breezy HR) India, Remote
Company: Learning Technologies Group plc
Location: Remote
Posted Nov 11, 2023
What You'll Be Doing Automate processes to improve our team’s productivity and reliability Migrate new customer data into our system Build custom reports from customer data Support the infrastructure powering Breezy What We're Looking For 2+ years of experience in software development / DevOps 2+ years of experience with Node, Javascript, MongoDB / NoSQL or similar 2+ years of experience with general scripting (bash/python) Experience with Amazon Web Services Experience with Git Self-motivated do-er of things and solver of problems Experience with Unix / Linux based systems Willingness to go above-and-beyond to help our team succeed Always looking for new ways to solve problems Adaptable to new tools, processes and procedures Great communication / documentation skills We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. You should have scripting and DevOps experience, and know your way around the AWS console. There is the potential for this role to expand to a broad range of additional infrastructure tasks, if desired. This role will also be tasked with automating these processes. This role will migrate (ETL) and export large sets of customer data from start to finish. About The Role We’re looking for a Data Migration Engineer to join Breezy’s infrastructure team. Breezy HR's a globally loved SaaS hiring platform for SMBs.
Marketing Manager (PeopleFluent) US, Raleigh, Remote
Company: Learning Technologies Group plc
Location: Remote
Posted Dec 02, 2023
Working knowledge of SEO/SEM, PPC, paid media programs, and Google Analytics. Excellent people skills to interact with third parties, colleagues, and cross-functional teams from product management, sales, pre-sales, and corporate marketing. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Understanding of Human Capital, Talent Management, Learning and/or Talent Acquisition technology/SaaS, industries, and trends is a huge plus. Bachelor's degree in marketing, business, or related field required. Job Requirements/Qualifications 5+ years of B2B, software, or HCM marketing experience. Energetic, high performer with a willingness to take initiative and be resourceful. Work with Account Management and Customer Success to collect case studies, testimonials, speaking interests, etc. Extensive experience in planning and rolling out large-scale/global marketing campaigns, with a clear understanding of funnel metrics, ROI, and the ability to drive results. Assist in and coordinate writing, social media posting, event planning, and project management.
Director of Product Marketing (3553)
Company: GBG Plc
Location: Atlanta, GA
Posted Nov 24, 2023
Next steps As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender, race, religion, sexual orientation, parental status or disability. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Leadership: Develop and mentor growing team of product marketing, creative and content managers. Maybe you too could make a difference. Content Creation and Campaign Management: Manage the development of impactful customer-facing content, including white papers, articles, case studies, content upgrades, multimedia and more, to clearly communicate the value, positioning and unique advantages of our solutions and drive product awareness and adoption. You can also check out our career site here. Strategic Marketing Development: Develop, execute and manage go-to-market strategies based on a keen understanding of target markets, customer needs, buying behaviors and competitive offerings to bolster market penetration and brand preference. As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life.
Sales Operations Manager (3535)
Company: GBG Plc
Location: Atlanta, GA
Posted Nov 22, 2023
As an equal-opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender, race, religion, sexual orientation, parental status, or disability. Everybody is welcome and our inclusion and diversity program, be/yourself, is designed to ensure you can thrive. Knowledge of the Salesforce suite of products, sales automation tools, and analytics platforms. People matter at GBG, they make us who we are. Cross-functional Collaboration: Foster collaboration between sales, marketing, finance, and customer success teams. Monitor sales metrics and performance trends, highlighting areas for improvement. Results-driven with a focus on driving sales performance. Salesforce Management: Configure, design, implement, and manage complex Salesforce solutions aligned with business requirements, ensuring scalability, reliability, and performance. Next steps If you're interested, please apply! Customize Salesforce objects, workflows, validation rules, and approval processes to optimize sales team productivity and efficiency.
Accounts Payable Specialist (LTG) US, Remote
Company: Learning Technologies Group plc
Location: Remote
Posted Nov 17, 2023
Prefer NetSuite experience. Excellent communication, research, problem solving, and time management skills. High level of accuracy, efficiency, and accountability. Attention to detail. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Strong math and computer skills. Other duties as necessary. Skills & Experience Accounts payable accounting experience. Ability to build relationships with vendors and internal departments. Communicate and respond to inquiries from vendors, employees and management.
Account Executive
Company: ICON plc
Location: Other US Location
Posted Dec 04, 2023
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Benefits of Working in ICON: Our success depends on the quality of our people. You will also have a Bachelor's Degree in Life Sciences, Technology or a related discipline. But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. Our annual bonuses reflect delivery of performance goals - both ours and yours. ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. As an Account Executive, you will be responsible for generating new and repeat business for ICON Clinical Research, promoting our services throughout the Pharmaceutical, Biotechnology and Medical Device industries.
Junior Accountant (3551)
Company: GBG Plc
Location: Atlanta, GA
Posted Nov 22, 2023
People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference. As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Next steps We have a vision to have the best and most engaged team members in the industry. First rate interpersonal, verbal and written communication skills The ability to work to strict deadlines and a mature approach to work is essential Good computer literacy skills with proficiency in Excel (Vlookups and pivot tables) The ability to autonomously plan your workload and focus on the right priorities Good problem-solving and time management skills Proven ability to handle multiple projects simultaneously Highly organized and detail-oriented Additionally You will be able to demonstrate a positive, engaging, hard-working approach and exhibit the company values of Trust, Results, Understanding, Straight forward, Team Player, Example, and Develop. What you will do This role will execute a variety of accounting procedures, including bank reconciliation, month-end and year-end closing tasks, cash allocation and collections, completing audit requests, and ad hoc reporting requests and tasks assigned by senior team members. A highly motivated individual, who brings energy and confidence, and can work as part of a team; A self-starter with a "can do" attitude able to operate in an autonomous, hands-on environment Benefits We have a vision to have the best and most engaged team members in the industry. The successful candidate will be a highly motivated go-getter and self-starter, eager to thrive in a fast-paced environment and possess analytical and technical capabilities to support the Finance Team. The role As part of a US Finance team, the Junior Accountant role will have the opportunity to really make a mark on the future success of GBG, and your record of achievements.