Jobs at Intercom
Intercom is a SaaS platform that connects businesses with customers through in‑app messages, live chat, and help centers. It has built a reputation for turning customer support into a proactive marketing channel and for its data‑driven product roadmap.
Intercom hires engineers, product managers, designers, and customer success specialists. Candidates often join a cross‑functional team that emphasizes fast iteration, A/B testing, and a culture of transparency around product metrics.
Job Transparency lists Intercom’s 201 openings with exact salary ranges, employee reviews, and sentiment trends. Having that data upfront lets you compare pay scales, assess benefits, and gauge workplace culture before you submit a résumé.
Senior Manager, Product Marketing - Web & Sales Strategy
Company: Intercom
Location: Other US Location
Posted Sep 27, 2024
The text describes Intercom's mission to redefine customer service and make internet business personal. It highlights the company's innovative approach to AI-powered customer service and its commitment to diversity and inclusion.
Senior Product Designer - Messenger
Company: Intercom
Location: East Bay
Posted Sep 20, 2024
The text describes Intercom's mission to change the standard of customer service online, its AI-powered customer service platform, and its values of kindness, inclusivity, and diversity. It also highlights the company's benefits, such as competitive salary, equity, and flexible work arrangements.
Account Executive, Commercial
Company: Intercom
Location: Other US Location
Posted Sep 25, 2024
Intercom is a company that aims to change the standard of customer service online by providing a new way to deliver customer service through AI. They are looking for a Small Business Account Executive to join their team and help grow their new business.
Recruiting Coordinator (12 month contract)
Company: Intercom
Location: East Bay
Posted Oct 03, 2024
Intercom is a company that provides a customer service platform using AI. They are looking for a Recruiting Coordinator to support their global team. The role involves scheduling interviews, managing the applicant tracking system, and improving the candidate experience.
Customer Solutions Operations Manager
Company: Intercom
Location: San Francisco, CA
Posted Sep 21, 2024
Intercom is a company that provides a customer service platform using AI. They are seeking a Customer Solutions Operations Manager to join their global Revenue Operations team. The role involves developing and executing effective customer success strategies, analyzing performance, and building a world-class customer success toolkit.
Senior Software Engineer
Company: Intercom
Location: East Bay
Posted Sep 08, 2024
Intercom is a company that aims to change the standard of customer service online by providing a new way to deliver customer service through AI. They are looking for a Senior Software Engineer to join their team and help build a robust platform.
Staff Product Engineer
Company: Intercom
Location: Other US Location
Posted Sep 12, 2024
Intercom is a company that provides a customer service platform using AI. They are looking for a Staff Engineer to join their team. The role involves building backend and frontend systems, coaching and mentoring other engineers, and contributing to the company's technical architecture.
Director, Engineering
Company: Intercom
Location: Other US Location
Posted Sep 26, 2024
The text describes Intercom's mission to change the standard of customer service online, its AI-powered customer service platform, and the opportunity to lead the Automated Support group. It highlights the company's values, benefits, and culture.
Senior Program Manager
Company: Intercom
Location: San Francisco, CA
Posted Sep 22, 2024
Intercom is looking for a Senior Program Manager to join their Strategic Program Management team in San Francisco. The role involves defining and executing complex programs of work across all teams and orgs at Intercom. The company offers competitive salary, equity, and benefits, and has a hybrid working policy.
Design Researcher
Company: Intercom
Location: East Bay
Posted Sep 19, 2024
The text describes Intercom's mission to change the standard of customer service online, its AI-powered customer service platform, and its values. It also highlights the company's culture, benefits, and diversity policy.
IT Specialist
Company: Intercom
Location: East Bay
Posted Sep 18, 2024
Intercom is a company that provides customer service solutions through AI. They are looking for an IT support specialist to join their team in Dublin, Ireland. The role involves providing end-user support, setting up devices, and managing applications and integrations. The company offers a range of benefits, including a competitive salary, equity, and a hybrid working policy.
Technical Support Engineer
Company: Intercom
Location: Other US Location
Posted Sep 18, 2024
The job posting is for a Technical Support Engineer at Intercom, a company that provides customer service and support solutions. The role involves communicating with customers, troubleshooting issues, and working with product teams to identify and resolve problems. The company values diversity and is committed to a policy of Equal Employment Opportunity.