Jobs at Intercom

Positions 49,193

Intercom is a SaaS platform that connects businesses with customers through in‑app messages, live chat, and help centers. It has built a reputation for turning customer support into a proactive marketing channel and for its data‑driven product roadmap.

Intercom hires engineers, product managers, designers, and customer success specialists. Candidates often join a cross‑functional team that emphasizes fast iteration, A/B testing, and a culture of transparency around product metrics.

Job Transparency lists Intercom’s 201 openings with exact salary ranges, employee reviews, and sentiment trends. Having that data upfront lets you compare pay scales, assess benefits, and gauge workplace culture before you submit a résumé.

Account Manager, Small Business

Company: Intercom

Location: East Bay

Posted Aug 23, 2024

Intercom is a company that provides a customer service platform using AI. They are looking for a sales person to join their team in EMEA. The role involves managing a book of SMB accounts, closing opportunities, and ensuring customer success. The company offers competitive salary, equity, and benefits.

Sales Enablement Manager

Company: Intercom

Location: San Francisco, CA

Posted Sep 06, 2024

The text describes Intercom's mission to redefine customer service and make internet business personal. It also outlines the role of a Sales Enablement Manager, including designing and delivering training programs, and the benefits of working at Intercom.

Customer Success Manager

Company: Intercom

Location: East Bay

Posted Sep 05, 2024

Intercom is a company that aims to change the standard of customer service online by providing a new way to deliver customer service through AI. They are looking for a Customer Success Manager to join their team, who will act as a trusted advisor to their most valued customers and help them get value from their products.

Senior Product Manager, Monetization

Company: Intercom

Location: Other US Location

Posted Sep 05, 2024

Intercom is a company that provides a customer service platform using AI. They are looking for a product manager to lead high-impact monetization projects and help the company achieve success.

Sales Development Representative

Company: Intercom

Location: Chicago, IL

Posted Sep 04, 2024

Intercom is a company that aims to change the standard of customer service online by providing a new way to deliver customer service through AI. They are looking for a Sales Development Representative to join their team and help them redefine customer service.

Senior Product Manager, Monetization

Company: Intercom

Location: East Bay

Posted Sep 05, 2024

Intercom is a company that aims to change the standard of customer service online by providing a new way to deliver customer service through AI. They have been a product leader and cultural icon in the technology and startup worlds for over a decade and are now looking for a data and growth-oriented product manager to help drive growth in their web leads and deep understanding of their website analytics.

Mobile Engineer, Android

Company: Intercom

Location: East Bay

Posted Sep 05, 2024

Intercom is a company that aims to change the standard of customer service online by providing a new way to deliver customer service through AI. They are looking for an Android Engineer to help shape and accelerate their mobile Messenger strategy.

Associate Technical Support Specialist

Company: Intercom

Location: Chicago, IL

Posted Aug 21, 2024

The job posting is for a Technical Support team member at Intercom, a company that provides customer service and support solutions. The role involves communicating with customers, troubleshooting issues, and working with product teams to identify and resolve problems. The company values diversity and has a hybrid working policy.

Senior Product Manager

Company: Intercom

Location: Other US Location

Posted Aug 20, 2024

Intercom is a customer service platform that helps businesses deliver better support. The company is looking for a product manager to lead the roadmap and manage a team. The role requires experience in product management, collaboration, and leadership. The company offers competitive salary, equity, and benefits.

Sales Enablement Manager

Company: Intercom

Location: Chicago, IL

Posted Sep 05, 2024

The text describes Intercom's mission to redefine customer service and its efforts to empower sales teams with compelling stories and essential skills. It also highlights the company's values, benefits, and policies.

Senior Salesforce Engineer

Company: Intercom

Location: San Francisco, CA

Posted Sep 07, 2024

The text describes Intercom's mission to redefine customer service and its job opening for a Sr Salesforce Engineer. It highlights the company's values, benefits, and policies.

Workplace Partner

Company: Intercom

Location: Other US Location

Posted Aug 25, 2024

The job posting is for a Senior Workplace Experience Associate at Intercom, a company that provides customer service and support. The role involves driving workplace experience in London, managing vendors, and building relationships with internal stakeholders. The company offers a range of benefits, including competitive salary, equity, and a hybrid working policy.

Frequently Asked Questions

What’s it like to work at Intercom?
Intercom’s culture is built on openness, remote‑first flexibility, and a fast‑paced product cycle. Employees collaborate across engineering, design, and product teams in short sprints, with frequent town‑hall meetings that share metrics and customer stories. The company values data‑driven decisions and encourages experimentation, so you can propose new features, run A/B tests, and see real impact quickly.
What types of positions are available at Intercom?
Intercom hires across several functional groups: software engineering (frontend, backend, infrastructure), product management, UX/UI design, data science, growth marketing, sales, customer success, and HR. Many roles require cross‑team collaboration and a focus on building scalable, customer‑centric solutions.
How can I stand out as an applicant for Intercom?
Highlight concrete metrics from past projects, such as improved conversion rates or reduced support tickets. Showcase a portfolio that includes product design or code samples that demonstrate clean architecture and test coverage. Mention specific ways you’ve used Intercom in previous roles or personal projects, and explain how those experiences align with Intercom’s goal of turning support into growth.

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