Jobs at JumpCloud
378 open positions
Senior Software Engineer - Turkey
Company: JumpCloud
Location: Remote
Posted Mar 15, 2024
<p><b>All roles at JumpCloud are Remote unless otherwise specified in the Job Description<b><p> <p><br ><p> <p><b>About JumpCloud<b><p> <p><span>JumpCloud® helps IT teams and Managed Service Providers MSPs Make Work Happen® by centralizing management of user identities and devices enabling small and mediumsized enterprises to adopt Zero Trust security models JumpCloud has been used by more than 200000 organizations including GoFundMe Grab ClassPass Beyond Finance and Foursquare JumpCloud has raised over $400M from worldclass investors including Sapphire Ventures General Atlantic Sands Capital Atlassian and CrowdStrike Our teams are growing fast too and were looking for talent across engineering sales customer success marketing product management and more Join our team of dedicated passionate and creative people who are eager to change the IT industry forever<span><p> <p><br ><p> <p><b>About the Organization<b><p> <p><br ><p> <p><span>Our Software Engineering organization is changing the way IT admins and users securely use their devices to get work done Our unique development approach brings fastpaced SaaS methodologies to a traditionally stagnant and slow moving environment Our Go agent running on customer laptops evolves quickly weekly releases and gives IT admins instant access to thousands of data points about their heterogeneous environment We believe giving admins a secure platform for their users enables our customers to move fast stay secure and save time Our Device Management team is at the heart of this vision Come join us<span><p> <p><span> <span><p> <p><b>About the Role<b><p> <p><br ><p> <p><span>Were looking for senior software engineers to be the next members of our growing software development teams Depending on your aptitude and abilities youll be working with the full technology stack all the way from operating systems internals to SaaS frontend code Were using the latest and greatest technologies like GoLang Node Docker ELK Stack Redis and more <span><p> <p><span> <span><p> <p><span>But wait you havent used those technologies No worries were open minded and we believe that good engineering is not technology specific<span><p> <p><span> <span><p> <p><b>The Problems youll be solving<b><p> <p><span> <span><p> <p><span>As a key part of our engineering team youll lead developing features that enable JumpCloud to secure and authenticate across environments with heterogeneous operating systems Continuous improvement is a core value at JumpCloud We challenge every member of our team to be 1 better everyday <span><p> <p><b>What youll be doing<b> <p><ul><li>Partner with product UX and other senior engineers on feature discovery and rapid prototyping to help shape the long term roadmap in the JumpCloud product portfolio<li> <li>Partner with our architects to help make key technology decisions inform build vs buy decisions and inform new product development vs technical debt decisions<li> <li>Lead and contribute to device management areas ranging from working with operating system APIs amp internals to contributing to our cloud platform<li> <li>Help your engineering team continuously improve our processes techniques and technologies<li> <ul><p><b>Were looking for<b> <p><ul><li>5+ years of industryproduction programming experience<li> <li>Bachelor andor Master degree or equivalent work experience<li> <li>Experience delivering products collaboratively and endtoend from ideation through planning and scoping to implementation and maintenance<li> <li>Comfortable working in a crossplatform environment MacLinuxWindows<li> <li>Willingness to learn and embrace new technologies languages and frameworks<li> <li>Experience designing programming and implementing large information systems<li> <li>Excellent organizational and inclusive technical leadership skills<li> <li>Experience in any of the following Go NodeJS Java Python C or C++ with a willingness to learn Go andor NodeJS<li> <ul><p> <p><p><b>Please note This hybrid role is based in the Ankara metro area and requires team members to spend a few days each week in the office <b><span>You are able to work remotely when not in the office <span><b> <b><span>Our office is located in the <span><span>Cevizlidere<span><span> area of Ankara JumpCloud has teams in 14+ countries around the world and conducts our internal business in English The interview and technical screening process will take place primarily in English<span><p> <p><br ><p> <p><b>Where youll be workingLocation<b><p> <p><span>JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description<span><p> <p><br ><p> <p><b><span>You must be located in and authorized to work in the country noted in the job description to be considered for this role <span><b><p> <p><br ><p> <p><span>Please note There is an expectation that our engineers participate in oncall shifts You will be expected commit to being ready and able to respond during your assigned shift so that alerts dont go unaddressed<span><p> <p><br ><p> <p><b>Why JumpCloud <b><span> <span><p> <p><span>If you thrive working in a fast SaaSbased environment and you are passionate about solving challenging technical problems we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise Youll work with amazing talent across each department who are passionate about our mission Were out of the box thinkers so your unique ideas and approaches for conceiving a product andor feature will be welcome Youll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about <span><p> <p><span> <span><p> <p><span>One of JumpClouds three core values is to Build Connections To us that means creating human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc We care deeply about the people that we work with and want to see everyone succeed Rajat Bhargava CEO<span><p> <p><span> <span><p> <p><span>Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud Please note JumpCloud is not accepting third party resumes at this time <span><p> <p><span> <span><p> <p><span>JumpCloud is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status <span><p> <p><span> <span><p> <p><span>LIRemote BIRemote<span><p> <p><p>
Quantitative Staff UX Researcher
Company: JumpCloud
Location: USA
Posted Mar 15, 2024
<p class=jobDescription> <p> <strong> All roles at JumpCloud are Remote unless otherwise specified in the Job Description <strong> <p> <p> <p> <p> <strong> About JumpCloud <strong> <p> <p> JumpCloud® helps IT teams and Managed Service Providers MSPs Make Work Happen® by centralizing management of user identities and devices enabling small and mediumsized enterprises to adopt Zero Trust security models JumpCloud has been used by more than 200000 organizations including GoFundMe Grab ClassPass Beyond Finance and Foursquare JumpCloud has raised over $400M from worldclass investors including Sapphire Ventures General Atlantic Sands Capital Atlassian and CrowdStrike Our teams are growing fast too and were looking for talent across engineering sales customer success marketing product management and more Join our team of dedicated passionate and creative people who are eager to change the IT industry forever <p> <p> <p> <p> <strong> <u> About the Role <u> <strong> <p> <p> Your primary focus for this role which will be First Quant UXR at JumpCloud will be on conducting quantitative UX research that provides rich and actionable insights our teams need at every stage of the product development lifecycle Youll partner with a team of data analysts data engineers designers Product Managers and other crossfunctional partners Youll work collaboratively to enhance our understanding of users and user behavior and to improve our product Youll execute a range of research leveraging your expertise in survey data analysis analytics and experimentation to inform product direction <p> <p> <p> <p> You will investigate user behavior and user needs using empirical research methods using your quantitative expertise in areas such as logs analysis survey research path analysis modeling and regression analysis <p> <p> <p> <p> <p> <p> <strong> The primary focus for this role will be to <strong> <p> <ul> <li> <p> Drive Quantitative UX Research at JumpCloud conducting quantitative UX research projects to deliver product insights <p> <li> <li> <p> Collaborate and integrate quantitative insights with existing qualitative research to establish and communicate a deep understanding of our users <p> <li> <li> <p> Define and measure quantitative UX goals and metrics in crossfunctional collaboration with UX designers Qualitative UX Researchers Engineering Product Managers and Data Analysts <p> <li> <li> <p> Develop data collection and statistical analysis strategies ensuring data integrity and accuracy <p> <li> <li> <p> Analyze large to very large data sets using analytic tools and techniques to derive meaningful insights and uncover patterns and trends related to user behavior <p> <li> <li> <p> Stay uptodate on industry trends emerging technologies and best practices in quantitative UX research and apply them to support our business needs <p> <li> <ul> <p> <p> <p> <strong> Key skills youll bring to JumpCloud include <strong> <p> <ul> <li> <p> Masters degree in HumanComputer Interaction Cognitive Science Statistics Sociology Political Science Psychology Anthropology related field or equivalent practical experience <p> <li> <li> <p> 8+ years of experience in an applied research setting or similar <p> <li> <li> <p> Strong survey and quantitative skills with a passion to understand the why behind user behavior <p> <li> <li> <p> Experienced in programming languages used for data manipulation and computational statistics Python R MATLAB C++ Java Go and with SQL <p> <li> <li> <p> Product research experience in an applied research setting <p> <li> <li> <p> Passionate about understanding user behaviors and using this knowledge to inform and advance business objectives <p> <li> <ul> <p> <p> <p> <strong> Valued additional experience <strong> <p> <ul> <li> <p> PhD or equivalent in HumanComputer Interaction Cognitive Science Statistics Sociology Political Science Psychology Anthropology or related field <p> <li> <li> <p> Excellent command of quantitative research methods and question formation within a given domain <p> <li> <li> <p> Strong technical skills for tools used for data manipulation analysis and reporting <p> <li> <li> <p> Proficiency in programming computational and statistical algorithms for large data sets <p> <li> <li> <p> Demonstrated expertise in descriptive inferential and multivariate statistics including ttest ANOVA regression and experimental design <p> <li> <li> <p> Experience with survey design and response effects <p> <li> <li> <p> Exceptional storytelling and narrative skills with proven track record for persuasively communicating research insights and influencing decisionmaking <p> <li> <li> <p> Deep understanding of the strengths and weaknesses of different research methods including when and how to apply them during various product phases <p> <li> <ul> <p> <p> <p> <p> <p> In accordance with the Colorado Equal Pay for Equal Work Act the approximate annual compensation range for this role depending on individual candidate level and experience is $155000 $185000 including base salary and any related bonuses or commissions <p> <p> <p> <p> In the US JumpCloud provides a comprehensive benefits package with several medical plans to choose from including a high deductible HSA plan with employer contribution two dental plans vision insurance flexible spending account FSA employee assistance program EAP short and longterm disability life insurance and a 401k savings plan with match We have flexible paid time off vacation policy <p> <p> <p> <p> LIPD1 <p> <p> <p> <p> <strong> Where youll be workingLocation <strong> <p> <p> JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in this Job Description For US Roles All roles posted in United States locations do require that you be located within one of the 50 US States Our Headquarters is in the DenverBoulder CO area but as a remote company you are able to work remotely anywhere in the US If you would like to spend time in our offices in the DenverBoulder area you are welcome to do that as well <p> <p> <p> <p> <strong> Why JumpCloud <strong> <p> <p> If you thrive working in a fast SaaSbased environment and you are passionate about solving challenging technical problems we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise Youll work with amazing talent across each department who are passionate about our mission Were out of the box thinkers so your unique ideas and approaches for conceiving a product andor feature will be welcome Youll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about <p> <p> <p> <p> One of JumpClouds three core values is to Build Connections To us that means creating human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc We care deeply about the people that we work with and want to see everyone succeed Rajat Bhargava CEO JumpCloud is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status <p> <p> <p> <p> Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud Please note JumpCloud is not accepting third party resumes at this time <p> <p> <p> <p> LIRemote BIRemote <p><p>
Director of Customer Success Management - United States
Company: JumpCloud
Location: Atlanta, GA
Posted Dec 01, 2023
- Rajat Bhargava, CEO. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. JumpCloud is an equal opportunity employer. JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. Desire to work cross-functionally, engaging closely with Sales, Product and Engineering. Experience specifying, staffing, and managing projects both internally and externally. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. Strong Technical aptitude with common IT tools and infrastructure Bonus If You: Have held any technical customer facing roles Have worked hands on with IT tools like Active Directory, AWS, Okta, Google Workspace, etc Understand well, and can communicate clearly about identify management Understand complexities of running IT environments for global end users Have experience in multiple OSs (Windows, MacOS, Linux, iOS, etc) Have experience with upselling and expansion In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $145,000 - $215,000, including base salary and any related bonuses or commissions. If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you!
Technical Support Manager
Company: JumpCloud
Location: Mexico
Posted Feb 01, 2024
JumpCloud is a company that helps IT teams and managed service providers manage user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. They are looking for a Technical Support Manager to manage a team of Customer Support Engineers and provide elevated support to their highest priority customers.
Salesforce Data Analyst - Revenue Operations - United States
Company: JumpCloud
Location: Greater Denver Area
Posted Dec 02, 2023
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. - Rajat Bhargava, CEO. One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. JumpCloud is an equal opportunity employer. JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. Please note JumpCloud is not accepting third party resumes at this time. If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.