Jobs at JumpCloud

Positions 380

JumpCloud is a cloud directory platform that simplifies identity and access management for enterprises. It offers a single, secure, SaaS‑based gateway to manage users, devices, and applications across Windows, macOS, Linux, and mobile ecosystems. The service powers over 1,000 customers and is known for its API‑first approach, zero‑trust security model, and tight integration with Microsoft Azure AD and Google Workspace.

JumpCloud hires for a broad spectrum of technical and business roles. Engineering teams build the directory core in Go and Kubernetes, develop the agent in Rust, and design the console using React. Product managers shape roadmap based on customer feedback, while sales engineers and account managers drive adoption in the public sector and fintech spaces. Non‑technical positions—marketing, UX, customer success, finance, HR—focus on scaling the platform, supporting a global user base, and ensuring compliance with SOC 2, ISO 27001, and GDPR.

Checking JumpCloud listings on Job Transparency gives candidates real‑time insight into exact compensation, bonus structures, equity grants, and employee sentiment. The platform aggregates salary data from current staff, displays median pay by title, and highlights benefits such as unlimited PTO, remote work flexibility, and a culture score. Armed with this information, applicants can benchmark offers, negotiate confidently, and choose roles that match their career goals.

Software Engineer

Company: JumpCloud

Location: Mexico

Posted Apr 10, 2024

JumpCloud, a remote-first company, is seeking a Software Engineer to join their product development team. The role involves expanding Core Directory capabilities, focusing on backend services, and collaborating with various teams. The ideal candidate should have 3+ years of commercial software development experience, preferably with Golang and Node.js, and experience with SaaS applications in public cloud providers. Knowledge of RESTful APIs, distributed systems, and CI/CD pipelines is beneficial. JumpCloud offers a fast SaaS-based environment, opportunities for growth, and a commitment to building connections among diverse teams.

Sales Engineer - Germany

Company: JumpCloud

Location: Remote

Posted Mar 18, 2024

<p><b>All roles at JumpCloud are Remote unless otherwise specified in the Job Description<b><p> <p><br ><p> <p><b>About JumpCloud<b><p> <p><span>JumpCloud® helps IT teams and Managed Service Providers MSPs Make Work Happen® by centralizing management of user identities and devices enabling small and mediumsized enterprises to adopt Zero Trust security models JumpCloud has been used by more than 200000 organizations including GoFundMe Grab ClassPass Beyond Finance and Foursquare JumpCloud has raised over $400M from worldclass investors including Sapphire Ventures General Atlantic Sands Capital Atlassian and CrowdStrike Our teams are growing fast too and were looking for talent across engineering sales customer success marketing product management and more Join our team of dedicated passionate and creative people who are eager to change the IT industry forever<span><p> <p><br ><p> <p><b>About the Team <b><p> <p><span>The PreSales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth The PreSales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions <span><p> <p><b>What youll be doing<b> <p><ul><li>Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform<li> <li>Providing tailored product demonstrations<li> <li>Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges<li> <li>Support direct and partner sales teams with product related questions and skill development<li> <li>Building relationships with partners through technical enablement and coselling<li> <li>Assist prospects with setup and configuration of free trials<li> <li>Provide technical QampA to prospects as they progress through trial<li> <li>Assess prospect readiness to enter a formal sales cycle<li> <li>Understand implementation best practices to advise on the quickest customer time to value<li> <li>Identify common technical issues and themes that could be addressed through product development automation andor selfserve<li> <li>Provide evaluation framework for prospects to follow in their POC<li> <ul><p><b>Were looking for<b> <p><ul><li>Excellent written and verbal communications skills<li> <li>Ability to make the complex simple<li> <li>Comfortable speaking with technical evaluators and IT leaders and adjusting talktrack to match the audience<li> <li>Desire and ability to learn new complex concepts<li> <ul><p><b>Preferred Qualifications <b> <p><ul><li>4+ years experience in a technical Sales Engineering or similar role <li> <li>Must be fluent professionally written and spoken in German and English<li> <li>Strong knowledge of CloudSaaS technologies<li> <li>Strong understanding of Active Directory environments<li> <li>Understanding of network architecture<li> <li>Knowledgeable in industry standard authentication and authorization protocols eg SAML OIDCOAuth LDAP RADIUS<li> <li>Familiarity with MDM RMM or similar endpoint solutions<li> <li>Familiarity with MFA technologies such as TOTP WebAuthn<li> <li>Experience configuring and deploying identity andor directory solutions<li> <li>Experience with scripting languages PowerShell preferred <li> <li>Experience with both direct and channelpartner sales cycles<li> <ul><p> <p><p>LIMH1<p> <p><br ><p> <p><b>Where youll be workingLocation<b><p> <p><span>JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description<span><p> <p><br ><p> <p><span>You must currently live in and be authorized to work in Germany without sponsorship to be considered for this role <span><p> <p><br ><p> <p><b>Why JumpCloud <b><p> <p><span>If you thrive working in a fast SaaSbased environment and you are passionate about solving challenging technical problems we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise Youll work with amazing talent across each department who are passionate about our mission Were out of the box thinkers so your unique ideas and approaches for conceiving a product andor feature will be welcome Youll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about <span><p> <p><span> <span><p> <p><span>One of JumpClouds three core values is to Build Connections To us that means creating human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc We care deeply about the people that we work with and want to see everyone succeed Rajat Bhargava CEO<span><p> <p><span> <span><p> <p><span>Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud Please note JumpCloud is not accepting third party resumes at this time <span><p> <p><span> <span><p> <p><span>JumpCloud is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status <span><p> <p><br ><p> <p><span>LIRemote BIRemote<span><p> <p><p>

Quantitative Staff UX Researcher - United States

Company: JumpCloud

Location: Greater Denver Area

Posted Apr 03, 2024

<p><b>All roles at JumpCloud are Remote unless otherwise specified in the Job Description <b><p> <p><br ><p> <p><b>About JumpCloud<b><p> <p><span>JumpCloud® helps IT teams and Managed Service Providers MSPs Make Work Happen® by centralizing management of user identities and devices enabling small and mediumsized enterprises to adopt Zero Trust security models JumpCloud has been used by more than 200000 organizations including GoFundMe Grab ClassPass Beyond Finance and Foursquare JumpCloud has raised over $400M from worldclass investors including Sapphire Ventures General Atlantic Sands Capital Atlassian and CrowdStrike Our teams are growing fast too and were looking for talent across engineering sales customer success marketing product management and more Join our team of dedicated passionate and creative people who are eager to change the IT industry forever<span><p> <p><br ><p> <div><u><b>About the Role<b><u><div> <p><span>Your primary focus for this role will be on conducting quantitative UX research that provides rich and actionable insights our teams need at every stage of the product development lifecycle Youll partner with a team of data analysts data engineers designers Product Managers and other crossfunctional partners Youll work collaboratively to enhance our understanding of users and user behavior and to improve our product Youll execute a range of research leveraging your expertise in survey data analysis analytics and experimentation to inform product direction<span><p> <p><br ><p> <p><span>You will investigate user behavior and user needs using empirical research methods using your quantitative expertise in areas such as logs analysis survey research path analysis modeling and regression analysis <span><p> <p><b>What youll be doing<b> <p><ul><li>Drive Quantitative UX Research at JumpCloud conducting quantitative UX research projects to deliver product insights<li> <li>Collaborate and integrate quantitative insights with existing qualitative research to establish and communicate a deep understanding of our users<li> <li>Define and measure quantitative UX goals and metrics in crossfunctional collaboration with UX designers Qualitative UX Researchers Engineering Product Managers and Data Analysts<li> <li>Develop data collection and statistical analysis strategies ensuring data integrity and accuracy<li> <li>Analyze large to very large data sets using analytic tools and techniques to derive meaningful insights and uncover patterns and trends related to user behavior<li> <li>Stay uptodate on industry trends emerging technologies and best practices in quantitative UX research and apply them to support our business needs<li> <ul><p><b>Key skills youll bring to JumpCloud include<b> <p><ul><li>Masters degree in HumanComputer Interaction Cognitive Science Statistics Psychology Anthropology related field or equivalent practical experience<li> <li> 8+ years of experience in an applied research setting or similar <li> <li>Strong survey and quantitative skills with a passion to understand the why behind user behavior<li> <li>Experienced in programming languages used for data manipulation and computational statistics Python R MATLAB C++ Java Go and with SQL <li> <li>Product research experience in an applied research setting <li> <li>Passionate about understanding user behaviors and using this knowledge to inform and advance business objectives<li> <ul><p><b>Valued additional experience<b> <p><ul><li>PhD or equivalent in HumanComputer Interaction Cognitive Science Statistics Psychology Anthropology or related field<li> <li>Prior experience assessing prospect to customer conversion funnel analysis and metrics trial onboarding and related topics<li> <li>Excellent command of quantitative research methods and question formation within a given domain<li> <li>Strong technical skills for tools used for data manipulation analysis and reporting<li> <li>Proficiency in programming computational and statistical algorithms for large data sets <li> <li>Demonstrated expertise in descriptive inferential and multivariate statistics including ttest ANOVA regression and experimental design<li> <li>Experience with survey design and response effects <li> <li>Exceptional storytelling and narrative skills with proven track record for persuasively communicating research insights and influencing decisionmaking<li> <li>Deep understanding of the strengths and weaknesses of different research methods including when and how to apply them during various product phases<li> <ul><p> <p><p>In accordance with the Colorado Equal Pay for Equal Work Act the approximate annual compensation range for this role depending on individual candidate level and experience is $155000 $185000 including base salary and any related bonuses or commissions <p> <p><br ><p> <p>In the US JumpCloud provides a comprehensive benefits package with several medical plans to choose from including a high deductible HSA plan with employer contribution two dental plans vision insurance flexible spending account FSA employee assistance program EAP short and longterm disability life insurance and a 401k savings plan with match We have flexible paid time off vacation policy<p> <p><br ><p> <p>LIPD1 <p> <p><br ><p> <p><b>Where youll be workingLocation<b><p> <p><span>JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in this Job Description For US Roles All roles posted in United States locations do require that you be located within one of the 50 US States Our Headquarters is in the DenverBoulder CO area but as a remote company you are able to work remotely anywhere in the US If you would like to spend time in our offices in the DenverBoulder area you are welcome to do that as well<span><p> <p><br ><p> <p><b>Why JumpCloud <b><span> <span><p> <p><span>If you thrive working in a fast SaaSbased environment and you are passionate about solving challenging technical problems we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise Youll work with amazing talent across each department who are passionate about our mission Were out of the box thinkers so your unique ideas and approaches for conceiving a product andor feature will be welcome Youll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about <span><p> <p><br ><p> <p><span>One of JumpClouds three core values is to Build Connections To us that means creating human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc We care deeply about the people that we work with and want to see everyone succeed Rajat Bhargava CEO JumpCloud is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status <span><p> <p><br ><p> <p><span>Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud Please note JumpCloud is not accepting third party resumes at this time <span><p> <p><br ><p> <p><span>LIRemote BIRemote<span><p> <p><p>

Solutions Architect

Company: JumpCloud

Location: UK

Posted Apr 01, 2024

JumpCloud, a remote-first company, is seeking experienced technology professionals for a Solutions Architect role. The ideal candidate will have 6+ years of SaaS professional services experience, deep technical expertise, and project management skills. They will work closely with customers to implement and migrate them to the JumpCloud platform, providing technical guidance and ensuring successful adoption. The role involves understanding customer environments, defining milestones, and developing clear plans. Strong communication skills, aptitude for learning new technologies, and problem-solving abilities are essential. Previous experience with Microsoft 365, AzureAD, Active Directory, Okta, Google Workspace, AWS, and device management is preferred. JumpCloud offers a fast-paced, innovative environment with a focus on building human connections.

Manager - Technical Customer Support

Company: JumpCloud

Location: Mexico

Posted Apr 17, 2024

<p class=jobDescription> <p> <strong> All roles at JumpCloud are Remote unless otherwise specified in the Job Description <strong> <p> <p> <p> <p> <strong> About JumpCloud <strong> <p> <p> JumpCloud® helps IT teams and Managed Service Providers MSPs Make Work Happen® by centralizing management of user identities and devices enabling small and mediumsized enterprises to adopt Zero Trust security models JumpCloud has been used by more than 200000 organizations including GoFundMe Grab ClassPass Beyond Finance and Foursquare JumpCloud has raised over $400M from worldclass investors including Sapphire Ventures General Atlantic Sands Capital Atlassian and CrowdStrike Our teams are growing fast too and were looking for talent across engineering sales customer success marketing product management and more Join our team of dedicated passionate and creative people who are eager to change the IT industry forever <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> <p> <p> As a Technical Support Manager for Tier 1 Tier 2 and Tier 3 support you will be responsible for managing and building a worldclass team of Customer Support Engineers that can provide an elevated level of support to our highest priority customers We are looking for a visionary leader with a growth mindset empathy and a relentless drive to exceed customer expectations each and every day Your team will be distributed across the globe so experience managing a culturally and geographically diverse team is preferred <p> <p> <p> <p> This person will be responsible for daytoday operations in an omnichannel customer service model phone chat email which includes coordinating the resolution of high priority cases partnering with product and engineering on defect management coaching a talented team of support engineers and strengthening our processes and tooling designed for scale and efficiency People management project management and a proven ability to use metrics to measure success are critical in this role Previous experience managing technical support teams in a SaaS environment is preferred <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Provide daybyday management for Tier 1 Tier 2 and Tier 3 Support Engineers including reviewing customer interactions across omnichannel service leading staff meetings driving employee development plans and assisting with escalations for Tier 2 and Tier3 <p> <li> <li> <p> Analyze data to drive performance and eliminate friction points for customers <p> <li> <li> <p> Act as a customer and partner advocate to resolve cases calls and chats in accordance with published service levels and correctly categorize their reported issues <p> <li> <li> <p> Strengthen omniservice channels to create a world class experience for customers across phone chat and email <p> <li> <li> <p> Collaborate with other Support Managers to ensure an optimal customer experience <p> <li> <li> <p> Review and define processes for case framing triage case handoffs escalations and next steps for lingering cases or case management <p> <li> <li> <p> Strive for constant improvement through processes that increase efficiency and consistency for global case responses <p> <li> <li> <p> Develop and execute on key objectives tied to company goals <p> <li> <li> <p> Drive a culture of case reduction and measurable improvement through process product documentation and training enhancements <p> <li> <li> <p> Collaborate with the Customer Success Learning Partner to ensure the support team has access to the tools and training materials to become experts in the support of the product <p> <li> <li> <p> Partner with the Workplace Planning team to develop shifts oncall rotations and schedules that meet the demand of a global customer base <p> <li> <li> <p> Coach and develop support engineers through highly effective 11s and growth plans <p> <li> <li> <p> Monitor customer satisfaction via customer surveys escalations to management and performance dashboards <p> <li> <li> <p> Additional duties may be assigned <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Shift Time 11002000 CT MonFri <p> <li> <li> <p> 4+ years of experience in customer support management preferably supporting a SaaS IT product across a global customer base <p> <li> <li> <p> 7+ years in a technical role supporting IT products <p> <li> <li> <p> 1+ years managing a fully remote team <p> <li> <li> <p> Ability to multitask and pivot when necessary in a fastpaced environment <p> <li> <li> <p> Excellent communication skills and customer facing abilities <p> <li> <li> <p> Ability to scale and manage omnichannel support services to ensure a seamless experience across phone chat and email for all customers <p> <li> <li> <p> Technical degree or relevant professional experience <p> <li> <li> <p> Ability to make datadriven decisions in line with strategic initiatives <p> <li> <li> <p> Experience motivating high performing teams building technical support teams and retaining top talent <p> <li> <li> <p> Familiarity with IT Services IAM and DaaS a strong plus <p> <li> <li> <p> Project management experience with ability to drive the team through changes in processes and to multitask between daily duties and longterm activities <p> <li> <li> <p> Experience managing remote teams and managing teams in a 24X7 environment a plus <p> <li> <li> <p> Physical Demands While performing the duties of this Job the employee is regularly required to talk or hear <p> <li> <ul> <p> <p> <p> <p> <p> LIPD1 <p> <p> <p> <p> <strong> Where youll be workingLocation <strong> <p> <p> JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description <p> <p> <p> <p> <strong> You must be located in and authorized to work in the country noted in the job description to be considered for this role <strong> <p> <p> <p> <p> Please note There is an expectation that our <em> engineers <em> participate in oncall shifts You will be expected commit to being ready and able to respond during your assigned shift so that alerts dont go unaddressed <p> <p> <p> <p> <strong> Why JumpCloud <strong> <p> <p> If you thrive working in a fast SaaSbased environment and you are passionate about solving challenging technical problems we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise Youll work with amazing talent across each department who are passionate about our mission Were out of the box thinkers so your unique ideas and approaches for conceiving a product andor feature will be welcome Youll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about <p> <p> <p> <p> One of JumpClouds three core values is to Build Connections To us that means creating human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc We care deeply about the people that we work with and want to see everyone succeed Rajat Bhargava CEO <p> <p> <p> <p> Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud Please note JumpCloud is not accepting third party resumes at this time <p> <p> <p> <p> JumpCloud is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status <p> <p> <p> <p> LIRemote BIRemote <p><p>

Software Engineer

Company: JumpCloud

Location: Turkey

Posted Apr 01, 2024

JumpCloud is a remote-first company that offers a platform for IT teams and MSPs to manage user identities and devices, enabling Zero Trust security models. They are seeking software engineers with 3+ years of experience, comfortable working in a cross-platform environment, and willing to learn new technologies. The role involves partnering with product, UX, and other engineers, making key technology decisions, and continuously improving processes and technologies. JumpCloud values continuous improvement, inclusivity, and innovation, offering a fast-paced SaaS-based environment with a supportive executive team and proven market.

Strategic Alliances, Senior Manager - United States

Company: JumpCloud

Location: Atlanta, GA

Posted Apr 11, 2024

<p><b>All roles at JumpCloud are Remote unless otherwise specified in the Job Description <b><p> <p><br ><p> <p><b>About JumpCloud<b><p> <p><span>JumpCloud® helps IT teams and Managed Service Providers MSPs Make Work Happen® by centralizing management of user identities and devices enabling small and mediumsized enterprises to adopt Zero Trust security models JumpCloud has been used by more than 200000 organizations including GoFundMe Grab ClassPass Beyond Finance and Foursquare JumpCloud has raised over $400M from worldclass investors including Sapphire Ventures General Atlantic Sands Capital Atlassian and CrowdStrike Our teams are growing fast too and were looking for talent across engineering sales customer success marketing product management and more Join our team of dedicated passionate and creative people who are eager to change the IT industry forever<span><p> <p><br ><p> <p><b>About the Team<b><p> <p>Strategic Alliances play a critical role in accelerating the growth of JumpCloud Today JumpCloud is growing quickly but is realizing that growth all on its own By forging partnerships with major industry players such as Amazon Web Services Google and Crowdstrike JumpCloud can broaden its reach within its target market and propel the company to becoming a major player in its own right This role reports to the Head of Global Strategic Alliances<p> <p><br ><p> <p><b>What youll be doing<b><p> <p>The Strategic Alliances Sales Manager will be part of a team that is responsible for developing growing and managing the strategic relationship with strategic partners such as Google AWS and Crowdstrike<p> <p><b>What youll be doing<b> <p><ul><li>Engaging with select Alliance partners customer facing resources on cosell and marketplace opportunities to accelerate opportunities with JumpCloud direct sales and channel partners<li> <li>Educate and promote JumpCloud within the various customer facing teams of targeted strategic partners <li> <li>Work with the JumpCloud channel team to identity and develop new channel partners who also share significant relationships with targeted strategic partners<li> <li>Build relationships with target partners at all levels of the organization including sales account management and GTM leadership<li> <li>Identify and facilitate the introduction of marketing programs and GTM plans that create new sales opportunities for JumpCloud<li> <li>Lead crossfunctional teams on activities such as messaging marketing training campaigns webinars amp events<li> <li>Assist partners with product positioning sales strategy amp deal closing strategies<li> <li>Develop an understanding of partners business models customer needs amp challenges <li> <ul><p><b>Were looking for<b> <p><ul><li>5+ years of experience working with enterprise software partners<li> <li>Proven success building revenue generating alliances with cloud infrastructure providers<li> <li>Knowledgeable in security infrastructure AWS Google or other Saas products<li> <li>Success in achievingoverachieving growth targets<li> <ul><p><b>Preferred Qualifications<b> <p><ul><li>Selfstarter with the ability to work independently<li> <li>Experience working with identity and access management solutions<li> <li>Previously worked in a fastpaced hyper growth environment<li> <li>Experience in a similar role<li> <li>Bachelors degree <li> <ul><p> <p><p>In accordance with the Colorado Equal Pay for Equal Work Act the approximate annual compensation range for this role depending on individual candidate level and experience is $200000 $240000 including base salary and any related bonuses or commissions <p> <p><br ><p> <p>In the US JumpCloud provides a comprehensive benefits package with several medical plans to choose from including a high deductible HSA plan with employer contribution two dental plans vision insurance flexible spending account FSA employee assistance program EAP short and longterm disability life insurance and a 401k savings plan with match We have flexible paid time off policy<p> <p><br ><p> <p>LIMH1<p> <p><br ><p> <p><br ><p> <p><b>Where youll be workingLocation<b><p> <p><span>JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in this Job Description For US Roles All roles posted in United States locations do require that you be located within one of the 50 US States Our Headquarters is in the DenverBoulder CO area but as a remote company you are able to work remotely anywhere in the US If you would like to spend time in our offices in the DenverBoulder area you are welcome to do that as well<span><p> <p><br ><p> <p><b>Why JumpCloud <b><span> <span><p> <p><span>If you thrive working in a fast SaaSbased environment and you are passionate about solving challenging technical problems we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise Youll work with amazing talent across each department who are passionate about our mission Were out of the box thinkers so your unique ideas and approaches for conceiving a product andor feature will be welcome Youll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about <span><p> <p><br ><p> <p><span>One of JumpClouds three core values is to Build Connections To us that means creating human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc We care deeply about the people that we work with and want to see everyone succeed Rajat Bhargava CEO JumpCloud is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status <span><p> <p><br ><p> <p><span>Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud Please note JumpCloud is not accepting third party resumes at this time <span><p> <p><br ><p> <p><span>LIRemote BIRemote<span><p> <p><p>

Senior Software Engineer

Company: JumpCloud

Location: Turkey

Posted Apr 08, 2024

JumpCloud is seeking senior software engineers to join their growing team. The role involves working with the full technology stack, from operating systems internals to SaaS front-end code, using the latest technologies like GoLang, Node, Docker, ELK Stack, and Redis. The successful candidate will partner with product, UX, and other senior engineers on feature discovery and rapid prototyping, and lead device management areas. JumpCloud is committed to being Remote First, and the role requires participation in on-call shifts. The company values continuous improvement, inclusivity, and building human connections.

Solutions Engineer

Company: JumpCloud

Location: UK

Posted Apr 03, 2024

JumpCloud, a remote-first company, is expanding its Pre-Sales Engineering team to support sales functions. The role involves acting as a technical advisor, providing product demonstrations, and building relationships with partners. The ideal candidate should have excellent communication skills, experience in technical sales engineering, and knowledge of cloud technologies. JumpCloud offers a fast-paced SaaS environment with opportunities for growth and a commitment to diversity and inclusion.

Full Stack Engineer - Platform

Company: JumpCloud

Location: India

Posted Apr 16, 2024

JumpCloud, a remote-first company, is seeking an experienced engineer to join their Platform Engineering organization. The role involves designing highly available systems, building tools, scaling the platform, and modernizing key components. The ideal candidate should have 5+ years of professional programming experience, preferably in Golang, Python, or NodeJS. They should also have experience developing and deploying applications in a public cloud environment, working with highly available distributed systems, and leveraging tools for monitoring platform stability, availability, and performance. Preferred qualifications include experience designing and implementing core infrastructure components, managing cloud deployments with Terraform, and container orchestration experience. JumpCloud offers a fast SaaS-based environment, opportunities for growth, and a culture that values human connections and inclusivity.

Sales Development Representative

Company: JumpCloud

Location: Mexico

Posted Mar 15, 2024

<p class=jobDescription> <p> <strong> All roles at JumpCloud are Remote unless otherwise specified in the Job Description <strong> <p> <p> <p> <p> <strong> About JumpCloud <strong> <p> <p> JumpCloud® helps IT teams and Managed Service Providers MSPs Make Work Happen® by centralizing management of user identities and devices enabling small and mediumsized enterprises to adopt Zero Trust security models JumpCloud has been used by more than 200000 organizations including GoFundMe Grab ClassPass Beyond Finance and Foursquare JumpCloud has raised over $400M from worldclass investors including Sapphire Ventures General Atlantic Sands Capital Atlassian and CrowdStrike Our teams are growing fast too and were looking for talent across engineering sales customer success marketing product management and more Join our team of dedicated passionate and creative people who are eager to change the IT industry forever <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> Do you have a positive attitude healthy competitive spirit naturally inquisitive mind and are selfdriven If so JumpCloud has an opportunity for you We are looking for a Sales Development Representative SDR to join us on our growth journey The SDR position would be responsible for prospecting qualifying and converting potential partners to opportunities in the sales pipeline <p> <p> <p> <p> No technology sales experience No problem We welcome applicants from all backgrounds who are coachable motivated resilient and positive We will offer the necessary training and mentorship to help make you successful in the short and long terms <p> <p> <p> <p> <p> <p> <p> <p> <strong> What Youll Do but not limited to <strong> <p> <ul> <li> <p> Identify leadsprospects generate curiosity and interest qualify educate and develop new opportunities <p> <li> <li> <p> Conduct multichannel outreach to warm and cold leads <p> <li> <li> <p> Qualify inbound leads via phone webform email etc <p> <li> <li> <p> Create sales opportunities by generating appointments for the broader sales team <p> <li> <li> <p> Partner with sales counterparts to develop plan of attack for particular leads <p> <li> <li> <p> Encouraged to bring ideas to assist in driving sales and success <p> <li> <ul> <p> <p> <p> <strong> Your Qualifications <strong> <p> <ul> <li> <p> Quick learner and selfstarter with an entrepreneurial work ethic <p> <li> <li> <p> Inquisitive mind and willingness to learn <p> <li> <li> <p> Interpersonal skills and ability to interact with individuals at all levels of the organization <p> <li> <li> <p> Desire and passion to collaborate learn and grow <p> <li> <li> <p> 1 year of professional experience preferred SaaS retail customer service education etc <p> <li> <ul> <p> <p> <p> <p> <p> LIOS1 <p> <p> <p> <p> <strong> Where youll be workingLocation <strong> <p> <p> JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description <p> <p> <p> <p> This role is remote in the country of Mexico You must be located in and authorized to work in Mexico to be considered for this role <p> <p> <p> <p> <strong> Why JumpCloud <strong> <p> <p> If you thrive working in a fast SaaSbased environment and you are passionate about solving challenging technical problems we look forward to hearing from you JumpCloud is an incredible place to share and grow your expertise Youll work with amazing talent across each department who are passionate about our mission Were out of the box thinkers so your unique ideas and approaches for conceiving a product andor feature will be welcome Youll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about <p> <p> <p> <p> One of JumpClouds three core values is to Build Connections To us that means creating human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc We care deeply about the people that we work with and want to see everyone succeed Rajat Bhargava CEO <p> <p> <p> <p> Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud Please note JumpCloud is not accepting third party resumes at this time <p> <p> <p> <p> JumpCloud is an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status <p> <p> <p> <p> LIRemote BIRemote <p><p>

Senior Software Engineer - Golang

Company: JumpCloud

Location: Turkey

Posted Apr 01, 2024

JumpCloud, a remote-first company, is seeking a Senior Software Engineer with extensive Go experience. The role involves working on device management, contributing to the full tech stack, and continuous improvement. JumpCloud, used by over 200,000 organizations, offers a fast-paced SaaS environment with a focus on security and user experience. The company values innovation, teamwork, and inclusivity.

Frequently Asked Questions

What is it like to work at JumpCloud?
JumpCloud offers a fast‑paced, remote‑first work environment where teams operate with minimal bureaucracy. Engineers run a 6‑week sprint cycle, use GitHub Actions for CI/CD, and contribute to the public SDK. Employees receive quarterly town halls, unlimited PTO, and a 0.5% equity pool for senior staff. Security is a core value—every team member undergoes quarterly training and participates in the company bug‑bounty program.
What types of positions are available at JumpCloud?
JumpCloud’s 473 openings span software engineering (Go, Rust, React), security engineering, DevOps, infrastructure, cloud services, product management, UX/UI design, sales engineering, account management, marketing, customer success, finance, HR, and operations. Roles include Backend Engineer, Frontend Engineer, Site Reliability Engineer, Security Analyst, Product Manager, Sales Engineer, and Customer Success Manager.
How can I stand out as an applicant?
Show concrete impact by referencing past projects that reduced onboarding time or improved API performance. Highlight experience with cloud directories, identity, or zero‑trust architectures. Provide code samples or open‑source contributions. Tailor your resume to match the job’s tech stack and include metrics such as latency reduction or user‑base growth. During interviews, ask specific questions about JumpCloud’s Kubernetes deployment, security practices, and roadmap for multi‑cloud identity management to demonstrate genuine interest.

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