Jobs at KnowBe4
687 open positions
Entry Level Sales Intern (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 26, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. For more information on the internship program, visit www.knowbe4.com/careers/internships. As an Entry Level Sales Intern at KnowBe4, you’ll see business through the lens of the provider of the world's largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4’s products, systems, business operations, and sales strategies. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. You will work alongside current SDRs and interface with the Account Executives you will deliver to. Key Responsibilities:Learn and perform the sales development representatives day-to-day activities and administrative tasks that provide the upfront prospecting so the account executives’ time is freed up to focus on cultivating customer relationships and maximizing closing of dealsListen to demos of sales calls from Account Executives of varying levels of tenureWork with cross-functional sales teams to understand the KnowBe4 business model betterShadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skillsLearn how to perform account research on prospective clients, map company structure and verify their information to generate interest in KnowBe4 products. Learn how to schedule and hand off demos to quota-carrying account executivesLearn how to organize, clean, prospect and maintain our CRM databaseLearning Objectives:Get a full understanding of the Sales Roadmap to SuccessGet a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization Learn all critical elements of a solid sales prospecting processLearn and complete a successful sales handoff from prospecting efforts Apply negotiating skills effectivelyTranslate classroom experience into practical application during the internshipInternship Opportunities/Experiences:Attend all scheduled professional development events for the intern programOn-the-job training to learn the best business practices related to prospecting and sales Time with inspiring sales leaders who are committed to providing ongoing training & mentoringTraining:Industry, KnowBe4 and Sales process training at the beginning of the internshipLearn key terms related to KnowBe4 and cybersecurityRole-playing to learn conversation best practices, mirroring, labeling and objection-handling techniquesLearning best practice techniques for calling and emailing prospectsOn-the-job training in key sales development steps and strong administrative disciplines Learn time management and balance of workloadMinimum Qualifications:Strong Communication and EmpathyConfident and PositiveResilient and AdaptableCompetitiveness and TenacityCollaborative Team PlayerEducation:Must be a Junior or Senior candidateDegree in Hospitality, Communications, Customer Service, Marketing or Business Management/AdministrationOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. The sales development internship program will give aspiring sales professionals exposure to real strategies and techniques applied in a working sales organization. The individuals selected will be exposed to real sales conversations and get hands-on experience effectively finding, cleaning and prospecting new accounts to become KnowBe4 customers. This position will require the intern to work in our Clearwater, FL office 3 days a week (Tuesday, Wednesday, Thursday).Dates of Program: May 20 - August 9, 2024 (12 weeks)Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. Interns will also engage in team-building activities and awesome socials. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.Attention: This is a paid internship. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.
Regional Sales Director (SMB)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 22, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )Leadership skills requiredMastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycleStrong verbal and written communicationsExcellent time management and organization skillsOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. 2+ years management experienceSaas sales background preferredExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Internet Explorer, etc. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.Responsibilities:Manage, mentor and coach a team of 5-9 Regional Account Managers to develop a strong team of world class sales professionalsMonitor the statistics for the Regional Account Managers within the assigned territoryMaintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Regional Account Managers to ensure forecast accuracy and sales goal achievementCoach and support the Regional Account Managers by assisting with closing deals by tags, handling customer objections, and reactivating dark dealsMaintain accurate reporting and pipeline managementPrioritize workload and direct the activities of Regional Account ManagersIdentify areas of improvement and suggest training and/or disciplinary actions to increase productionBe an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quotaHandle day to day needs of the sales team they manageProvide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organizations gives significant weightMinimum Qualifications:Bachelor’s Degree in Business Administration or relevant field preferred. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.The Regional Sales Director is responsible for managing a team of Regional Accounts Managers and maximizing all sales opportunities in an assigned territory. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Administrative Assistant (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 18, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )Prior experience with Salesforce, Envisage, Greenhouse, Smartsheets or Slack, a plusAt least 3 year experience in an executive assistant or administrative assistant role supporting a C-Level ExecutiveStrong verbal and written communication skillsStrong critical thinking skillsExtremely detail-oriented and data-drivenSuperb time management and organizational skillsTechnologically savvyOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Administrative Assistant is responsible for providing full administrative and secretarial support to the EVP of International and Global Channel Sales to ensure the smooth management of day-to-day affairs and global coordination.Responsibilities:Manage and take ownership of the EVP’s calendar and scheduled meetings.Proactively reschedule, hold time and gather necessary information prior to meetings to ensure EVP is properly preparedCoordinate all domestic and international travel arrangements for EVP (including visas and accommodations)Be present on all meetings, record meeting minutes and ensure all action items are completed and/or followed-up on.Serve as liaison with global executives and key stakeholders for coordination on meetings and projects.Draft and send out various correspondence and reports to leadership teams and C-Level Executives on behalf of the EVP.Submit all expenses on behalf of EVP for reimbursement through the company expense system.Assist International Sales Operations Manager with projects and tasks, as necessary.Requirements:College Degree, preferredExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Safari, Internet Explorer etc. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Sales Development Representative Intern (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 21, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. For more information on the internship program, visit www.knowbe4.com/careers/internships. As a Sales Development Representative Intern at KnowBe4, you’ll see business through the lens of the provider of the world's largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4’s products, systems, business operations, and sales strategies. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. You will work alongside current SDRs and interface with the Account Executives you will deliver to. Key Responsibilities:Learn and perform the sales development representatives day-to-day activities and administrative tasks that provide the upfront prospecting so the account executives’ time is freed up to focus on cultivating customer relationships and maximizing closing of dealsListen to demos of sales calls from Account Executives of varying levels of tenureWork with cross-functional sales teams to understand the KnowBe4 business model betterShadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skillsLearn how to perform account research on prospective clients, map company structure and verify their information to generate interest in KnowBe4 products. Learn how to schedule and hand off demos to quota-carrying account executivesLearn how to organize, clean, prospect and maintain our CRM databaseLearning Objectives:Get a full understanding of the Sales Roadmap to SuccessGet a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization Learn all critical elements of a solid sales prospecting processLearn and complete a successful sales handoff from prospecting efforts Apply negotiating skills effectivelyTranslate classroom experience into practical application during the internshipInternship Opportunities/Experiences:Attend all scheduled professional development events for the intern programOn-the-job training to learn the best business practices related to prospecting and sales Time with inspiring sales leaders who are committed to providing ongoing training & mentoringTraining:Industry, KnowBe4 and Sales process training at the beginning of the internshipLearn key terms related to KnowBe4 and cybersecurityRole-playing to learn conversation best practices, mirroring, labeling and objection-handling techniquesLearning best practice techniques for calling and emailing prospectsOn-the-job training in key sales development steps and strong administrative disciplines Learn time management and balance of workloadMinimum Qualifications:Strong Communication and EmpathyConfident and PositiveResilient and AdaptableCompetitiveness and TenacityCollaborative Team PlayerEducation:Must be a Junior or Senior candidateDegree in Hospitality, Communications, Customer Service, Marketing or Business Management/AdministrationOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. The sales development internship program will give aspiring sales professionals exposure to real strategies and techniques applied in a working sales organization. The individuals selected will be exposed to real sales conversations and get hands-on experience effectively finding, cleaning and prospecting new accounts to become KnowBe4 customers. This position will require the intern to work in our Clearwater, FL office 3 days a week (Tuesday, Wednesday, Thursday).Dates of Program: May 20 - August 9, 2024 (12 weeks)Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. Interns will also engage in team-building activities and awesome socials. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.Attention: This is a paid internship. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.
Tech Support Coordinator (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 21, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )1 year of phone customer service experience preferredStrong verbal and written communicationsExcellent time management and organization skillsStrong customer service skillsOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Tech Support Coordinator is responsible for fielding all incoming calls, assigning support tickets, and determining how to appropriate route unassigned tickets in line with the departmental processes.Responsibilities:Route issue reports and change requests through help-desk systems to the appropriate Support RepresentativeEnsure email requests for technical support are entered into the help-desk system and routed properlyResolve all issues that can be addressed quickly at this levelReview support calendars and use messaging software to verify a Tier 1 rep’s availability in order to efficiently schedule a call for supportCommunicate directly with customers or end-users to gather details or requirements as needed to fully define issuesMinimum Qualifications:2 year degree preferredExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Internet Explorer, etc. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Snr. Account Executive
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 26, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )Our Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. Other possible actions may be reviewing close/lost reports, lead activity reports and referral reports to find missed opportunities to generate income. The SAE will collaborate with the VP of Sales, Sales Coach and even the SVP to find ways to streamline activities that slow production down, and provide valuable feedback to the Directors and Sales Coaches to continue to improve the execution of the reps they support.Responsibilities:Understand discounting policy and work within those guidelines to drive in new business with a Regional Account Manager, tag active cycles and bring back close/lost opportunitiesEstablish and maintain the Standing Offers (SOs) in their area and work with the other SAE’s to seek out more SOs that can help ensure more success in their areas.Identify opportunities to penetrate Civic Groups, Industry Associations, Peer Groups, Informal Networks in order to increase revenue-generating activities and to promote the KnowBe4 brandReview pipelines in collaboration with the Sales Directors to find areas to maximize revenue, pull deals in faster, provide coaching guidance to the Sales Coaches to focus on and other revenue generating activitiesAttend demos and closing calls to help shorten the sales cycle and maximize revenueProvide an end of month summary on actions SAE took to drive quota/target makers and the results of those actions to the VP and SVP of that areaInnovate and expand on OKRs to create more revenue growth in your areaQualifications:SACP CertificationNegotiation Training (Internal)Advanced Leadership TrainingExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Internet Explorer, etc. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Senior Account Executive (SAE) will play a significant role in helping support Regional Account Manager and Regional Directors close active sales cycles, create lead generating opportunities through establishing/renewing Standing Offers, assist with pipeline deep dives and future pipeline reviews to find pathways to create more quota and target makers within their territory. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Partner Program Manager
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 19, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. These partners include resellers, MSPs, consultants, tech alliances, system integrators and more. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. You will apply your deep knowledge and experience to work with channel sales, supporting teams and partners to roll out programs and provide the best partner experience while ensuring guidelines are followed. Responsibilities:Monitor deal registrations for the region to optimize the process and increase the Net New closed won percentageMeet with and advise channel account managers (CAMs) and sales leaders when they have on deal registration approvals Ensure policy and procedure aligned with the Partner Program Office (PPO) is adhered to throughout the region and partner with sales performance coaches for supportLaunch new partner programs to CAMs and partners, focusing on partner experience and execution Work closely with CAMs to help them understand partner stratification levels and steps to accelerate partnersUse the partner stratification to identify partners that demonstrate a high level of investment with KnowBe4 and work with CAMs and these partners to build a plan to increase Net New salesSupport in building new programs to drive revenue for KnowBe4 and our partnersOversee and manage localization of call scripts and templates to enable CAMs and partnersPartner with marketing to drive partner engagement in the joint marketing programAnalyze trends and provide feedback to PPO on how to optimize and improve statsQualifications:Minimum 2 years of experience in building partner programs Experience in the IT Security or SaaS technology industry a plusExperience building MSP program a plusSuccessful track record of working and communicating with multiple stakeholders and cross functional teams, including sales, marketing, product, and operationsExcellent project management skills and attention to detailExcellent problem solving skills and ability to work through ambiguityExcellent communication and presentation skills Able to manage deadlines and work collaboratively in a fast-paced, dynamic environmentDemonstrated ability to think strategically and analyticallyWork cross-organizationally to build consensusOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. You will focus on gaining adoption of KnowBe4 partner programs across our entire partner ecosystem. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area. The Partner Program Office is looking for an experienced Partner Program Manager to join the team. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Security Assurance Analyst (Remote)
Company: KnowBe4
Location: Remote
Posted Sep 18, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. The ideal candidate is charged with ensuring that external and internal audit requests are facilitated.Responsibilities:Create and maintain accurate security, privacy, and compliance documentation sufficient for demonstrating compliance with audit requestsRespond to internal requests made to the infosec and security assurance departmentRespond to sales and CSM requests for documentation needed by customers or prospectsAssist in evaluation of organization wide risksPerforms controls assessments in relation to KnowBe4 security assurance and certification projectsReview and assess controls and process descriptions within the GRC toolCreation of policy and procedure documents related to KnowBe4 Security Assurance and Certification projectsRequirements:Bachelor’s Degree in Information Technology or a related field preferredA minimum of 1 year technical writing or process documentation experienceSome experience working in a software development, technology or cybersecurity fieldPreferred: Industry recognized certification in any of the following: Security, Privacy, Risk, Audit, Project Management, ITA solid understanding of technical terminologyTechnical writing and process flow documentation experienceA desire to grow into an infosec, risk, or data privacyAn understanding of security best practices and frameworks such as NIST, ISO, and CIS.The base pay for this position ranges from $60,000 - $68,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.Our Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Remote positions open to the US only.The Security Assurance Analyst is responsible for creating, maintaining, and organizing documentation related to information security, privacy, and compliance. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Junior Sales Representative Intern (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 26, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. For more information on the internship program, visit www.knowbe4.com/careers/internships. As an Junior Sales Representative Intern at KnowBe4, you’ll see business through the lens of the provider of the world's largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4’s products, systems, business operations, and sales strategies. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. You will work alongside current SDRs and interface with the Account Executives you will deliver to. Key Responsibilities:Learn and perform the sales development representatives day-to-day activities and administrative tasks that provide the upfront prospecting so the account executives’ time is freed up to focus on cultivating customer relationships and maximizing closing of dealsListen to demos of sales calls from Account Executives of varying levels of tenureWork with cross-functional sales teams to understand the KnowBe4 business model betterShadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skillsLearn how to perform account research on prospective clients, map company structure and verify their information to generate interest in KnowBe4 products. Learn how to schedule and hand off demos to quota-carrying account executivesLearn how to organize, clean, prospect and maintain our CRM databaseLearning Objectives:Get a full understanding of the Sales Roadmap to SuccessGet a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization Learn all critical elements of a solid sales prospecting processLearn and complete a successful sales handoff from prospecting efforts Apply negotiating skills effectivelyTranslate classroom experience into practical application during the internshipInternship Opportunities/Experiences:Attend all scheduled professional development events for the intern programOn-the-job training to learn the best business practices related to prospecting and sales Time with inspiring sales leaders who are committed to providing ongoing training & mentoringTraining:Industry, KnowBe4 and Sales process training at the beginning of the internshipLearn key terms related to KnowBe4 and cybersecurityRole-playing to learn conversation best practices, mirroring, labeling and objection-handling techniquesLearning best practice techniques for calling and emailing prospectsOn-the-job training in key sales development steps and strong administrative disciplines Learn time management and balance of workloadMinimum Qualifications:Strong Communication and EmpathyConfident and PositiveResilient and AdaptableCompetitiveness and TenacityCollaborative Team PlayerEducation:Must be a Junior or Senior candidateDegree in Hospitality, Communications, Customer Service, Marketing or Business Management/AdministrationOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. The sales development internship program will give aspiring sales professionals exposure to real strategies and techniques applied in a working sales organization. The individuals selected will be exposed to real sales conversations and get hands-on experience effectively finding, cleaning and prospecting new accounts to become KnowBe4 customers. This position will require the intern to work in our Clearwater, FL office 3 days a week (Tuesday, Wednesday, Thursday).Dates of Program: May 20 - August 9, 2024 (12 weeks)Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. Interns will also engage in team-building activities and awesome socials. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.Attention: This is a paid internship. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.
Technical Content Engineer (Technical Writer)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 22, 2023
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Technical Content Engineer position is responsible for creating and maintaining high-quality articles, tutorial videos, and product UI text to support KnowBe4’s products, features, and services.Responsibilities:Interview subject-matter experts (SMEs) to gather information for technical documentationWork with Product Managers to develop and review text for product UIAttend meetings for assigned projects to represent Technical ContentCreate and maintain technical documentation and tutorial videos for customers to support KnowBe4’s products and servicesRespond to internal requests for documentation additions and updatesEnsure quality, accuracy, consistency, and clarity within our knowledge base documentation, tutorial videos, and moreTrack any updates or changes to KnowBe4’s products and services in our change log and release notesMinimum Qualifications:Bachelor’s Degree (Technical Communication, English, or related field preferred) preferred but not requiredMinimum 1 year experience in technical writingMinimum 1 year experience in UX writing preferredExperience with Google DocsExperience with Microsoft Office (Word and Excel)Excellent verbal and written communications (grammar, spelling, sentence structure) and proofreading skillsAbility to present and break down complex technical concepts in an easy-to-understand mannerIntermediate knowledge of HTML/CSS preferredSelf-motivated with excellent time management and organization skillsAbility to write collaboratively or independentlyAbility to adjust to shifting priorities in a fast-paced environmentFamiliarity with writing English for a global audienceKnowledge of Zendesk and Jira preferredExperience with Agile software development methodology preferredOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Core Support Manager
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 21, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )Strong verbal and written communicationsExcellent time management and organization skillsTechnical capacityLeadershipCollaborative and team work skillsProblem solving/analysis skillsCustomer/client focusedOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. Decide proper level of support required to solve problemsMonitor team statistics to acknowledge achievements or to determine areas for improvement.Approve all time off requests. Coach subordinates and provide performance feedback as neededHire, promote, discipline, and terminate subordinate employees, or suggest and recommend hiring, promoting, disciplining, and terminating subordinate employees to which the Company gives significant weightQualifications2 year degree preferredExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Internet Explorer, etc. The ideal candidate will ensure departmental processes are followed and company policies are properly enforced. Responsibilities:Work directly with Core Support staff and customers to help resolve technical support problemsEnsure processes are being followed in order to reduce ticket backlog, maintain customer satisfaction, improve first reply times, and address individual ticket queue handlingProvide technical leadership and training for support repsReceive requests for technical assistance and problem resolution from company employeesReview support ticket quality and ensure ticket handling processes are followed correctlyCommunicate job expectations to the Core Support teamExercise sound professional judgment in the analysis of technical support issue in order to:1. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Core Support Manager is responsible for training and managing the activities of the Core Support Technician staff. Provide solutions to problems via phone/email or2. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
B2B Sales Account Executive (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 26, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. Responsibilities:Become a subject matter expert on our cyber security awareness training platform and use your consultative sales approach to close deals Close new business at or above quotaBuild relationships and rapport with clients using a bottom up approach Be able to build a book of business by utilizing hunting skill sets with Salesforce and some warm leads provided to youMinimum Qualifications:Proven track record of being a results driven top performerAbility to exceed monthly revenue targets consistentlyExperience managing an individual sales quotas and upkeep of prospect pipelineExperience in selling a SaaS or IT related product is a plusEvidence of success in a remote position where you’ve shown effective time managementBe able to work effectively and effectively both in a team office environment and remoteOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.As a B2B Sales Account Executive, you will be responsible for a full cycle sales role from prospecting to close. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. You will run online demos of the KnowBe4’s Security Awareness Training Platform and close net new business in this role. Prospective clients will consist of small and mid-sized businesses. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.