Jobs at KnowBe4
687 open positions
Sales Development Representative
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 15, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Responsibilities:Research new business accounts to identify key decision makers, understand business challenges, and build persona-based value propositions.Proactively develop prospecting plans to prioritize and actively engage prospective clients.Conduct initial discovery calls and pass qualified leads to the Regional Account Manager team.Utilize consultative selling techniques to make and build connections with prospective clients.Uses Salesforce CRM to track and record sales activity.Qualifications:A passion for helping potential customers tackle their cybersecurity awareness & education needs.Ability to effectively connect with potential customers, quickly build rapport, and uncover opportunities with a value-based approach.Comfortability cold calling to prospective clients.Ability to work within a team environment.Ability to work well in a structured sales process driven environment.Driven and eager to work alongside a team in meeting and exceeding company goalsOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. You will establish credibility and build a value based, persona driven sales plan to engage target prospects.About KnowBe4:We are the provider of the world's largest security awareness training and simulated phishing platform. In this role, you will be provided with the industry’s leading tools to help you develop prospecting plans and drive quality leads to our Regional Account Manager team. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area. ZROur Sales Development Representative (SDR) has a key role in helping prospects discover their need for cybersecurity awareness training. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Content Editing Team Lead (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 09, 2023
KnowBe4, a leading security awareness training and simulated phishing platform, is recognized globally for its innovative approach to social engineering prevention. The company has been consistently ranked as a best place to work, earning prestigious awards such as Fortune's Best Places to Work and Glassdoor's Best Places To Work. KnowBe4 values transparency, ownership, and continuous professional development, fostering a welcoming workplace that encourages employees to be themselves. The Content Editing Team Lead position is available in the Tampa Bay area, overseeing a team of Content Editors responsible for reviewing and editing content for quality, accuracy, and localization-readiness. The role requires excellent communication skills, experience in technical writing, and the ability to manage people and projects efficiently.
Proposal Manager (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 16, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )Experience with Salesforce a plusStrong verbal communicationsExcellent written communication skillsExcellent grammarExcellent time management and organization skillsSuperior customer service skillsTeam oriented with strong collaborative skillsWilling to go the extra mileOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. RFP, RFQ, RFI) responsesCraft compelling proposal narratives that synthesize both existing content and new inputs from SMEs, in alignment with strategic proposal objectivesIndependently gather, organize, and synthesize information from diverse KnowBe4 stakeholders, including those from sales, product, legal, information security and other organizationsUse the appropriate channels and workflows when working with legal or other departments on the filling out of RFPs, RFQs, and RFIsCurate, grow, and update our team library of approved content, driving and organizing proposal content to maximize reuse effectiveness and utilityDevelop and maintain good relations and coordination with legal and InfoSec in the accomplishment of aboveDrive continuous improvement initiatives related to the above responsibilities&8203;&8203;Candidates should be comfortable creating documents that meet compliance requirements, align with sales objectives, provide clear technical and non-technical information, and encourage government customers to adopt KnowBe4Handle time keeping and time off reporting for direct reportsProvide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weightMinimum Qualifications:Bachelor’s degree or equivalent work experience Exhibit strong leadership, drive results with high attention to detailMinimum 5 years of professional experience in proposal writing roleMinimum 5 years of experience working with company stakeholders across functional competencies and management levelsMinimum 5 years of experience delivering high quality content on tight, customer-driven timelinesExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Internet Explorer, etc. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.The Proposal Manager will lead a global team responsible for responding to RFxs and related inquiries from both customers and partners for our global sales team, including public and private sector sales. You will ensure our content is persuasive, concise, and compliant. The RFP Manager and supporting team will work together to research, draft, and deliver content for responses to RFxs. You’ll also leverage tools and design processes to drive efficiency and scalability, including curating, growing, and updating a library of content. As a collaborative team, you’ll work effectively with Account Managers and subject matter experts (SMEs) in legal and information security to gather, organize, and synthesize content. You should be an excellent writer with the ability to convey complex ideas in easily understood customer-focused responses. You must understand RFx requirements and synthesize technical discussions.Responsibilities:Work collaboratively to identify and write content for RFx (e.g. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Advanced Support Technician
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 13, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. This position will also assist the organization’s customers and/or end-users with troubleshooting issues related to onboarding, the use of the platform and other general KMSAT console problems. This position will be second in line to resolve escalated help-desk tickets that are generally more complex and require more time to resolve than Core Support Techs.Responsibilities:Consult with the organization’s customers or end-users regarding the implementation and configuration of KMSAT console to modify it to suit the customer’s needsResolve customer inquiries by using the tools provided to service the customer quickly, efficiently and thoroughlyDocument problems accurately and succinctly in the appropriate support tools provided.Work in conjunction with the Product team to provide feedback or other information needed to enhance KMSAT console Communicate directly with clients or end-users to gather details as needed to fully define issues or new requirementsWork collaboratively with CSM team to quickly resolve customer’s issuesInvestigate and document technical issues and communicate any trends or patterns to the Research & Development team Monitor the ticketing queue to prioritize, allocate and ensure timely resolution of issue reports and change requests heavily focused on the KMSAT consoleApply troubleshooting and problem-solving skills to guide and assist the end-user community on issues related to design, development and deployment of the KMSAT consoleInvestigate and document issue reports and communicate findings to development team or clients as requiredPresent technical walkthroughs to customersWork with the sales reps and CSMs to give demonstrations of the KMSAT console to the customers and/or end-usersAttend prospect and customer meetings, supporting the KMSAT sales teams as the KMSAT subject matter expertDiscuss best practices on how to use the KMSAT console to customers and/or end-usersProvide training to other team members on the KMSAT consoleQualificationsFamiliarity with standard concepts, practices and procedures within the IT Security FieldMinimum of 1 year experience in similar or related positionFamiliarity with firewall and email protocols is preferredTwo-year degree preferredExcellent verbal and written communicationsHighly organized and result-orientedExcellent time management and organization skillsCan demonstrate technical troubleshooting and analysis abilityCan demonstrate integrity, accountability, respect and commitmentStrong collaborative and teamwork skillsMust be able to work with minimal supervisionOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Advanced Support Tech position will work alongside the Customer Success Managers and Sales Representatives to provide customer support for software issues and technical issue resolution. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Regional Account Manager (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 12, 2023
KnowBe4, a leading provider of security awareness training and simulated phishing platforms, is seeking a Regional Account Manager in the Tampa Bay area. The role involves prospecting, building relationships, and closing deals with small and mid-sized businesses. KnowBe4 is recognized as a great place to work, offering numerous benefits and a positive work environment. The company values transparency, ownership, and continuous development.
Sales Lead Generator
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 15, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Our Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.We are the provider of the world's largest security awareness training and simulated phishing platform, used by tens of thousands of organizations around the globe. You will be leveraging the industry's leading tools to help you develop a prospecting plan to uncover the need for cybersecurity awareness training with new business accounts.Responsibilities:Sourcing prospective clients and developing new business opportunities. Researching, qualifying, creating and passing opportunities to our Sales team.Developing a strong understanding of our prospective clients needs through solution selling.Using Salesforce CRM to track and monitor sales activities.Qualifications:Ambitious, motivated, and determined to accelerate their successful sales career.Organized and process oriented.Ability to thrive in a structured sales workflow environment.Ability to effectively evaluate potential in all customer interactions.Competitive in nature and goal driven.Why join KB4?Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! ZRAre you looking to kick-start your sales career?The Sales Lead Generator plays a huge role in being the first point of contact with KnowBe4’s prospective customers! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Tech Support Intern (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 07, 2023
KnowBe4, a leading security awareness training and simulated phishing platform provider, is offering a paid internship for 12 weeks from May 20 to August 9, 2024. The intern will work in the Clearwater, FL office 3 days a week, gaining hands-on experience in technical support, customer service, and product enhancement. The intern will collaborate with the CSM team, Product team, and customers to resolve issues, gather feedback, and train users on the training platform. The internship includes company training, professional development workshops, team-building activities, and social events. KnowBe4 is known for its positive work environment, radical transparency, and numerous awards as a great place to work.
Sales Account Executive (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 12, 2023
KnowBe4, a leading provider of security awareness training and simulated phishing platforms, is seeking a Sales Account Executive for the SMB space. The role involves specializing in KnowBe4's security awareness training platform, managing the full sales cycle, and closing net new business with small and mid-sized businesses. The company is known for its positive work environment, offering benefits such as company-wide monthly bonuses, 401k matching, fully paid medical insurance, generous paid time off, and more. KnowBe4 has been recognized as a best place to work and has received numerous awards.
SDR Intern (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 07, 2023
KnowBe4 is a company that provides security awareness training and simulated phishing platform. They have been ranked as a best place to work and have received numerous awards. The company values radical transparency, extreme ownership, and continuous professional development. They offer a paid internship program with opportunities for professional development and a fun work environment.
Tech Support
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 13, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. Responsibilities:Work with customers or end-users regarding the set-up and configuration of KnowBe4’s products to customize it to suit their needsTest and configure KnowBe4’s products and customize it so that it could function in each customer’s unique environmentWork in conjunction with the Product team to provide feedback or other information needed to enhance KnowBe4’s products Communicate directly with clients or end-users to gather details as needed to fully define issues or new requirements, as well as new product ideas and enhancements to the KMSAT consoleWork collaboratively with CSM team to quickly resolve customer’s issuesInvestigate and document technical issues and communicate any trends or patterns to the Research & Development team Monitor the ticketing queue to prioritize, allocate and ensure timely resolution of issue reports and change requestsApply troubleshooting and problem-solving skills to guide and assist the end-user community on issues related to design, development and deployment of KnowBe4 productsInvestigate and document issue reports and communicate findings to development team or clients as required Present product demonstrations to customers and/or end-usersTrain customers and end-users on how to best use our training platform including our best practices to fully deploy the training to its employeesAttend prospect and customer meetings, supporting the sales team as a KMSAT console subject matter expertMinimum Qualifications:Two-year degree preferredFamiliarity with standard concepts, practices and procedures within the IT Security FieldMinimum of 1 year experience in similar or related positionFamiliarity with firewall and email protocols is preferredExcellent verbal and written communicationsHighly organized and result-orientedExcellent time management and organization skillsCan demonstrate technical troubleshooting and analysis abilityCan demonstrate integrity, accountability, respect and commitmentStrong collaborative and teamwork skillsMust be able to work with minimal supervisionOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Tech Support (Tier 1) position works in conjunction with the Customer Success Managers and Sales Reps to assist our customers and/or end-users with troubleshooting issues related to onboarding, platform use and other general KMSAT console problems. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! This position will be first responders in resolving help desk tickets and ensuring an awesome customer experience. About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Account Executive (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 12, 2023
KnowBe4, a leading provider of security awareness training and simulated phishing platforms, is seeking an Account Executive for the SMB space. The role involves prospecting, building a sales pipeline, and closing deals. The company is known for its positive work environment, offering benefits such as company-wide bonuses, medical insurance, generous paid time off, and more. The ideal candidate should have a proven track record of exceeding sales targets, experience in selling SaaS or IT products, and the ability to work effectively in a remote or team office environment.
Sales Representative (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Sep 12, 2023
KnowBe4, a leading provider of security awareness training and simulated phishing platforms, is seeking a Sales Representative for their Clearwater office. The role involves selling the company's products to small and mid-sized businesses, with potential for promotion to enterprise sales. The company is known for its positive work environment, offering numerous benefits and awards. The ideal candidate should be a top producer, self-starter, and have experience in IT security or online product sales.