Jobs at LivePerson
LivePerson, a Fortune 500 AI‑driven customer engagement platform, helps brands connect through chat, voice, and commerce. Its flagship product, LiveEngage, powers millions of real‑time conversations worldwide.
Hiring spans software engineering, data science, AI research, product management, and sales. Candidates can expect rigorous technical interviews, cross‑functional teams, and a culture that rewards innovation and rapid deployment.
Checking LivePerson listings on Job Transparency gives you clear salary ranges, real employee sentiment, and hiring trends—letting you compare offers, negotiate confidently, and decide if the role matches your career goals.
Principal Network (DevOps) Engineer
Company: LivePerson
Location: Remote
Posted Apr 30, 2024
LivePerson is a global leader in enterprise conversations, providing a platform for brands to connect with consumers. The company fosters an inclusive workplace culture and is looking for a Principal Network Engineer to join its global NetDevOps team.
Technical Support / Customer Support Specialist
Company: LivePerson
Location: Remote
Posted Jun 04, 2024
LivePerson is seeking a Customer Response Specialist with 3+ years of technical experience for a remote role in Bulgaria. The role involves addressing customer inquiries via various channels, prioritizing cases, managing crisis scenarios, and collaborating with internal teams. The ideal candidate should have strong communication skills, be able to simplify technical information, and have knowledge of HTML, CSS, and REST/SOAP APIs. Benefits include health insurance, 28 vacation days, and AI learning opportunities. LivePerson values diversity and offers a supportive work environment.
Quality Assurance Engineer II
Company: LivePerson
Location: USA
Posted Jul 10, 2024
LivePerson is seeking a QA II to develop and execute exploratory and automated tests to ensure product quality. The role involves designing and implementing tests, debugging and defining corrective actions, and creating a test framework. The ideal candidate has 5+ years of industry experience, a BS/MS degree in Computer Science or a related subject, and programming skills in Java, Python, JavaScript, or TypeScript.
Software Development Engineer II (Full-Stack)
Company: LivePerson
Location: Remote
Posted Jun 10, 2024
LivePerson is a global leader in enterprise conversations, powering nearly a billion conversational interactions every month. They offer a revolutionary CCaaS product, LivePerson Voice, which aims to minimize agent seats, reduce telco minutes, and improve customer satisfaction. LivePerson is seeking a full stack SDE II with frontend focus to develop, design C2M services using NodeJS and JavaScript. The role involves building scalable web applications, developing JavaScript backend services, and collaborating with multiple engineering and product teams. The ideal candidate should have 4+ years of experience in development of Microservices, RESTful API, backend systems, and expertise in NodeJS/Typescript, Git, and databases like MySQL and Cassandra.
Principal Network Engineer
Company: LivePerson
Location: India
Posted May 02, 2024
LivePerson is seeking a Principal Network Engineer to support its global datacenter and cloud environments. The role involves working US hours, collaborating with global teams, and maintaining network infrastructure in a hybrid cloud environment. The ideal candidate should have strong knowledge in routing protocols, data center and cloud networking technologies, and experience with Arista and Cisco configurations. Preferred skills include scripting, Palo Alto firewall configurations, F5 LTM and AFM configurations, and experience with cloud technologies and IaC deployments.
Network Operations Engineer
Company: LivePerson
Location: Remote
Posted Jun 05, 2024
LivePerson is seeking a NetDevOps Engineer to support its global infrastructure, focusing on data center and cloud technologies. The ideal candidate should have extensive experience with networking technologies, automation, and cloud environments. The role involves developing, maintaining, and supporting infrastructure, implementing changes, troubleshooting, and collaborating across teams. Benefits include comprehensive health coverage, time away, financial perks, family support, professional development, and exclusive perks.
Principal Observability DevOps Engineer
Company: LivePerson
Location: Bulgaria
Posted Jul 14, 2024
LivePerson is seeking a Principal DevOps Lead to head their Logging and Monitoring team, building a state-of-the-art system for logging, monitoring, and tracing across cloud and on-prem data centers. The ideal candidate has experience with Kubernetes, containerization, observability tools, and cloud platforms, with a passion for technology and strong motivation for high reliability and service level.
Senior Product Manager
Company: LivePerson
Location: Other US Location
Posted Jun 06, 2024
LivePerson, a global leader in enterprise conversations, is seeking a Senior Product Manager for Brand Experiences. The role involves leading the development and execution of platform capabilities for enhancing brand interactions in Conversational AI. Key responsibilities include product strategy, feature prioritization, roadmap planning, cross-functional collaboration, user experience, market analysis, customer engagement, go-to-market strategy, performance tracking, and thought leadership. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, Business, or a related field, 7+ years of product management experience, deep understanding of Conversational AI technologies, strong analytical skills, excellent communication and leadership skills, and a passion for innovation. Benefits include time away, financial benefits, family support, development opportunities, and exclusive perks. LivePerson is committed to diversity and equal opportunity employment.
Technical Account Manager
Company: LivePerson
Location: Bulgaria
Posted Jun 17, 2024
LivePerson is seeking a Technical Account Manager with extensive experience in SaaS/CCaaS or web engagement sectors, specifically supporting Fortune 500 clients. The role involves driving technical success, establishing strong relationships with key stakeholders, and proactively communicating operational changes. The ideal candidate should have hands-on expertise in web and scripting technologies, project management skills, and proficiency in data analysis. They should also be comfortable engaging in technical discussions and have experience with CRM tools, bug tracking systems, and log aggregation tools.
HR Generalist
Company: LivePerson
Location: Other US Location
Posted Jun 05, 2024
LivePerson, a leading customer engagement company, is seeking a creative HR Generalist for its Global People Group team in Katowice, Poland. The role involves onboarding new employees, managing HR activities, and collaborating with the Talent Acquisition team. The ideal candidate should have 2+ years of HR experience, knowledge of Polish employment law, and fluency in English and Polish. LivePerson offers a supportive work environment with benefits like health insurance, AI learning, and remote work options. The company values diversity and inclusion, with employee resource groups and a commitment to equal opportunity employment.
NOC Engineer II
Company: LivePerson
Location: Other US Location
Posted Jun 08, 2024
LivePerson, a global leader in enterprise conversations, is seeking a Network Operations Center (NOC) professional to monitor services and servers in 6 data centers worldwide. The role involves handling incidents, triggering operational procedures, troubleshooting, managing internal notifications, and interacting with the Support division. The ideal candidate should have at least one year of experience in a similar role, ability to work in a 24x7 operational environment, excellent communication skills, and GCP/Linux experience. Benefits include health insurance, 28 vacation days, tuition reimbursement, and food vouchers. LivePerson fosters an inclusive culture, celebrating diversity and empowering employees for growth.
Software Development Engineer II (Node.js)
Company: LivePerson
Location: Remote
Posted Jun 05, 2024
LivePerson is a global leader in enterprise conversations, powering nearly a billion conversational interactions every month. The company offers a state-of-the-art, born-in-the-cloud SaaS offering, LivePerson Tenfold, which is a multi-tenanted solution hosted on GCP. The customer-facing app is written in TypeScript using the modern Angular framework and is deployed in several different contexts. As a Software Developer, you will architect, design, and implement business software and underlying APIs, work with Product Management to create delightful user experiences, and collaborate with peers on specifications, code reviews, and testing. LivePerson fosters an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation.