Jobs at Mass General Brigham

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Browse 330 current job openings at Mass General Brigham. View positions with transparent salary information, job description sentiment analysis, and key phrase insights to help you make an informed career decision.

Senior Director, Revenue Operations

Company: General Assembly

Location: Remote

Posted Aug 02, 2023

Salary will be determined based on experience, education, geographic location, and other factors.  If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission. US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs. Non-US based candidates interested in this position can email [email protected] for country specific pay range details and benefits offered.Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore. Implementations will span both Marketing and Sales functions, and will be inclusive of Enterprise and Consumer needsBusiness Leadership for Data & Business IntelligenceProvide requirements for Forecasting, Customer Segmentation, Quota, and Compensation analysis toolsDocument Tracking and Integrations requirements, ensuring a stable stream of data powers our Marketing & Sales stackOversee Marketing and Sales responsibilities for Data stewardship, Data QualityCompliance: GDPR, TCPA, Do not CallEnterprise Pricing Evaluate and develop Enterprise pricing and packaging strategies to accelerate profitabilityPartner with Solutions, Product & Product Marketing leadership to identify products & features to be packaged and pricedBudget ManagementCoordinate annual budget exercise for Marketing & SalesHit key deadlines dovetailing the spend, headcount and revenue forecasts across marketing departmentExplain strategic underpinnings of marketing and sales strategy that manifest in spend, headcount, and revenue decisionsEnable weekly, monthly and quarterly pacing to revenue budget with Data & BI and other key Marketing and Sales stakeholdersDevelop and track the cost and headcount budgets to maximize efficiencySupport the annual quota planning cycle with forecasting tools and analysisEmpower Sales leaders to understand sales efficiency, develop strategic goals and targetsIncentives planning supportDefine the appropriate incentives compensation structureFacilitate payout process, and confirm accuracy vs. planQualifications:Expertise in Salesforce or other CRM, and reporting tools such as Tableau or Google AnalyticsExperience with telephony, SMS and email solutions for sales teamsExperience with B2B and B2C Marketing Operations, including B2B ABM tools such as DemandBase3+ Years Experience managing a team of Operations personnelStrong ability to communicate and provide business leadership to cross-functional teamsComfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environmentStrong capability to manage forecast models, analyze business trends, synthesize and communicate the story for where the business is headedSolid ability to dive into the details behind data models, including formulas, ETL processes, regression analyses and machine learningCompetent in managing cost and headcount budgetsStrong project manager with a track record of formulating solutions and implementing new processes and technologies to meet needs and drive growthThe anticipated annualized salary range for this position in the US market is $150,000 and $175,000. Available paid leave may include paid time off, parental leave and holiday pay.The salary range published in this job posting is for US based locations only. Simplify complex, multi-step projects into trackable work that cascades cross-functionally to achieve success.You will serve as a thought partner and influencer to leaders and stakeholders across the company, shaping the vision and creating alignment around how we structure Operations.Responsibilities:Business Leadership for Marketing & Sales TechnologyDefine the business capabilities needed to enable sales and marketing activityMap out a cross-functional path to serving those capabilities along a quarterly and annual plan, both internally and externallyCommunicate the operational requirements for technology implementationsEnsure prioritized sprint work maps to progress against the quarterly and annual planAct as the Executive business lead for large cross-functional Marketing and Sales technology implementations. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, marketing, and more, both online and at campuses across multiple countries. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the 1 Most Innovative Company in Education. Role Description: The Sr. Director of Revenue Operations will lead a high-impact team responsible for the Operations technology stack, Enterprise pricing, and budget management. Developing the systems and tools to drive budget efficiency. This role reports directly to the Head of Marketing.This team has a mighty remit: Creating alignment and order through systems thinking.

Business Systems Analyst

Company: Critical Mass

Location: Other US Location

Posted Aug 06, 2023

We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rights If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days per week.The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationshipsIncrease employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. What You'll Do:Assist with implementation of software architecture, standards and processesParticipate in implementation, testing and deployment of new and existing softwareMaintain and support the timekeeping and project delivery software including change control documentation, key data changes and process documentationAssign security and access rights for over 1500 users across multiple locationsProvide onboarding support to new users on using the timekeeping systemTroubleshoot issues and queries from employees as well as the Finance and Project Delivery teamsEnsure time entry compliance across Critical Mass using established proceduresMust-Haves:Diploma or Degree1-3 years experience in financial systems or timekeeping managementStrong interpersonal skills and ability to work well with othersExceptional attention to detail and the ability to prioritize a shifting workloadAbility to work independently and to exercise strong technical judgmentInterest in learning new technologies and new softwareExcellent verbal and written communication skillsExperience with Excel including pivot tables and database queriesProven problem solving and troubleshooting skillsAbility and desire to thrive in a fast-paced, client-services environmentPrior BI experience considered an assetWhat We Offer:Global maternity and parental leaveCompetitive benefits packagesVacation, compassionate leave, sick days, and flex daysSix free therapy sessionsAccess to online services for families and new parentsRemote work optionsExtensive winter holiday office closuresSummer Fridays (off at 3:00 PM local time every Friday)Diversity and Inclusion Board with 12 affinity groupsFunding towards internal learning and developmentEnterprise-wide employee discountsThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! As part of the IT team, this position supports over 1500 employees and is the key contact to troubleshooting IT issues related to the financial software. The Business Systems Analyst position works closely with the Finance, Project Delivery and HR teams to ensure the accuracy and the integrity of the Financial timekeeping, Project Delivery and BI reporting systems.

Senior Project Manager

Company: Critical Mass

Location: Other US Location

Posted Aug 03, 2023

We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rights You will:Manage Client Relations by... Acting as primary contact of communicating needs between the client, team, and vendors.Understanding your client’s short and long-term goals, as well as their competition. Informing clients how to drive project success.Delivering solutions to drive consensus for problems in a professional and timely manner.Ensure Project Excellence by... Supporting developing solutions to drive client business.Aligning the team to project goals by sharing client insights and objectives.Creating solid project plans with top-down and bottom-up budgets to support clients’ interests and agency operational efficiency Executing project plans according to established procedures, channels, and expectations.Managing and maintaining project scopes and communicate status of scope to team and project stakeholders.Participating in both client, vendor, and internal meetings.Coordinating project deliverables and guiding the team to manage potential risks and opportunities.Creating an articulate storyline of all client materials.Defining, negotiating, communicating, implementing, and monitoring quality standards on all project deliverables.Managing project communication and document issues and changes that affect the project.Working with discipline leaders to create accurate estimates and ensure all resources and staff are in place to successfully deliver a project.Creating a positive, team-oriented environment that promotes award-winning work.Forecasting, tracking, and managing project budgets and revenue, POs, and invoices.Identify, analyze, prioritize, mitigate, communicate, and manage project risks.You have:4-6 years-experience managing a variety of digital project types; site builds, content management systems, marketing campaigns, microsites, and maintenance.Experience with office productivity tools such as Excel, Word, PowerPoint, Smartsheet, Keynote, and Outlook.Experience with collaboration and issue tracking tools such as Box, Jira, and Confluence.Strong understanding of how to manage and control project scope, schedule, budget, and resource management / reporting and change management, project roadmap development, and revenue forecasting.Basic knowledge of Project Management principles, methods, and techniques.Experience with creative and or dynamic optimizationExperience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.The ability to tactically organize and structure activities, paying particular attention to detail.Excellent communication skills and are responsive to feedback.Strong leadership and decision-making skills to facilitate effective task and resource management.Demonstrated communication, presentation, management, facilitation, and negotiation skills.A solutions-oriented mindset with the ability to lead by example.The ability to stay focused on driving goals, even in high-pressure situationThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects. CM new hires & employees are the future of our organization, and we want to set you up for long-term success. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, and opportunities to clients. In an effort to do so, we expect our team to work from an office a minimum of 4 days per week.The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationshipsIncrease employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. You have a passion for digital project delivery and want to work with globally admired brands. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experience that can improve the lives of customers and surpasses the goals of clients.

Future Technology Openings

Company: Critical Mass

Location: Other US Location

Posted Aug 03, 2023

If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rights The second element is “the visible”—the interaction models, creative design, art direction, and content that your customer sees, feels and uses. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. When these two elements work in sync, and in service to the needs of the customer, then a brand will improve its business results and increase customer loyalty. Our Values: Honest - Tell the trust and make courageous choices Driven - Never stop trying Real - Never be fake Equal - Treat each other as equals – always Purposeful - Make the world a better placeInspired - Listen and engage &8239;The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible!  CM new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to:Strengthen opportunity for continuous learning&8239; Improve collaboration and team relationships.&8239; Increase employee engagement&8239;We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The first is what we call “the invisible,” the hidden platforms, code, and business intelligence (data) that power smarter, more functional, personalized experiences. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. We believe this is core to our success as a digital leader.  Our philosophy is grounded in the most important part of the digital experiences we deliver—the customer. You will be added to our network, and we will share relevant opportunities with you as they arise.&8239;&8239;Please note, you are not applying to an active job opening.   Who we hire:  Front-End Developers, all levels  Back-End Developers, all levels Tech Leads Tech DirectorsVP, TechQA Analysts, all levelsDevOps  Content Authors About Us: Critical Mass was founded when a design visionary and a successful entrepreneur came together with a focus on digital experiences in a rapidly evolving space. Even though we’re much bigger than when we started out in Calgary, we remain true to our roots—we’re transparent, honest, passionate, and have a can-do attitude that our clients notice and appreciate. Over the next 25 years, we helped global brands reimagine digital and transform their businesses through strategic consulting, innovative creative ideas and cutting-edge technology thinking.  Today, we are 1100 employees across 11 global offices.

HR Associate -Test

Company: General Assembly

Location: New York City, NY

Posted Aug 09, 2023

GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the 1 Most Innovative Company in Education.Great Job Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, marketing, and more, both online and at campuses across multiple countries. Our global professional community boasts more than 95,000 full- and part-time alumni — and counting.In addition to fostering career growth for individuals, GA helps employers cultivate top diverse tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. Since 2011, General Assembly (GA) has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills.

Account Director

Company: Critical Mass

Location: Nashville, TN

Posted Aug 01, 2023

The job description is for an Account Direct position at Critical Mass, a company that values diversity and inclusion. The role involves managing client relationships, leading projects, and providing leadership and guidance to team members. The ideal candidate has 6-10 years of experience in account management, with a strong understanding of CRM, content management, analytics, and digital marketing.

Future Technology Openings

Company: Critical Mass

Location: Other US Location

Posted Aug 03, 2023

The ask stems from our want to:&8239; Strengthen opportunity for continuous learning&8239; Improve collaboration and team relationships.&8239; Increase employee engagement&8239; &8239; This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rights We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.&8239; &8239;  Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The second element is “the visible”—the interaction models, creative design, art direction, and content that your customer sees, feels and uses. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. When these two elements work in sync, and in service to the needs of the customer, then a brand will improve its business results and increase customer loyalty. Our Values: Honest - Tell the trust and make courageous choices Driven - Never stop trying Real - Never be fake Equal - Treat each other as equals – always Purposeful - Make the world a better place Inspired - Listen and engage &8239;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! The first is what we call “the invisible,” the hidden platforms, code, and business intelligence (data) that power smarter, more functional, personalized experiences. We believe this is core to our success as a digital leader.  Our philosophy is grounded in the most important part of the digital experiences we deliver—the customer. Our new hires & employees are the future of our organization, and we want to set you up for long-term success.

Project Manager, Digital

Company: Critical Mass

Location: Chicago, IL

Posted Aug 07, 2023

We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rights You will:Manage Client Relations by...Acting as primary contact of communicating project related needs between the client, team, and vendors.Understanding your client’s short and long-term goals, as well as their competition.Informing clients how to drive project success.Delivering solutions to drive consensus for problems in a professional and timely manner.Be working with a nimble team for monthly planned content strategy and development, as well as hitting culture moments. Ensure Project Excellence by...Support the project tam in developing solutions that drive client business.Maintaining a unique perspective of a common goal to increase knowledge, communication, and awareness between team members and the client.Aligning the team to project goals by sharing client insights and objectives.Creating detailed project plans with top-down and bottom-up budgets to support clients’ interests.Executing project plans according to established procedures, channels, and expectations.Managing and maintaining project scopes and communicating status of scope to team.Participating in both client and internal meetings.Coordinating project deliverables and guiding the team on potential risks.Creating an articulate storyline of all client materials.Defining, negotiating, communicating, implementing, and monitoring quality standards on all project deliverables.Managing project communication and document issues and changes that affect the project.Developing status reports and working with capable project leaders to ensure all resources.Creating a positive, team-oriented environment that promotes award-winning work.Forecasting, tracking, and managing project budgets and revenue, POs, and invoices.You have:2-4 years-experience managing a variety of digital project types; site builds, ecommerce, marketing and media campaigns, microsites, and maintenanceExperience with office productivity tools such as Excel, Word, Smartsheet, and Keynote.Experience with collaboration and issue tracking tools such as Box, Jira, and Confluence.Strong understanding of how to manage and control project scope, schedule, budget, and resource management / reporting and change management, project roadmap development, and revenue forecasting.Solid knowledge of Project Management principles, methods, and techniques.Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.The ability to tactically organize and structure activities, paying particular attention to detail.Strong leadership and decision-making skills to facilitate effective task and resource management.Demonstrated communication, presentation, management, facilitation, and negotiation skills.The ability to stay focused on driving goals, even in high-pressure situations.The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to: Strengthen opportunity for continuous learningImprove collaboration and team relationships. Increase employee engagement We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, and opportunities to clients. You have a passion for digital project delivery and want to work with globally admired brands. As a Project Manager, you are a creative and strategic thinker who loves learning everything there is to know about a client’s brand, business, and customer. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experience that can improve the lives of customers and surpasses the goals of clients.

Admissions Specialist

Company: General Assembly

Location: Remote

Posted Aug 02, 2023

General Assembly (GA) is a leading education provider in in-demand skills, offering courses in web development, data, design, marketing, and more. They have transformed careers for tens of thousands of individuals and help employers cultivate top tech talent. The consumer sales team (Admissions) is responsible for managing the student application process, communicating the value of GA's courses, and achieving measurable results.

Marketing Science Senior Analyst

Company: Critical Mass

Location: Portland, OR

Posted Aug 05, 2023

If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rights We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. is an asset.What We Offer&9679; Global maternity and parental leave&9679; Competitive benefits packages&9679; Vacation, compassionate leave, wellness days, and flex days&9679; Six free therapy sessions through Therify&9679; Access to online services for families and new parents&9679; Hybrid work options&9679; Extensive winter holiday office closures&9679; Summer Fridays (off at 3:00 PM local time every Friday)&9679; Diversity and Inclusion Board with 12 affinity groups&9679; Funding towards internal learning and development&9679; Enterprise-wide employee discountsThe Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! ).• Experience in Data Science and/or Data Engineering (e.g. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. : statistical modeling, data wrangling, data flow automation etc.) : Adobe Launch, Google Tag Manager, etc. ).• Experience with tag management platforms (e.g. : Adobe Analytics, Google Analytics, etc. The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationships.Increase employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Senior HR Business Partner

Company: Critical Mass

Location: Chicago, IL

Posted Aug 01, 2023

The text is a job description for a Senior HR Business Partner position at Critical Mass. The role involves driving positive change, implementing innovative HR strategies, and fostering a thriving workplace culture. The ideal candidate should have minimum 3 years of experience in HRBP or HR manager roles, strong leadership skills, and the ability to handle conflict and challenging situations. The company offers competitive benefits packages, flexible work arrangements, and opportunities for continuous learning and growth.

Project Manager, Digital

Company: Critical Mass

Location: Chicago, IL

Posted Aug 07, 2023

We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rights You will:Manage Client Relations by...Acting as primary contact of communicating needs between the client, team, and vendors.Understanding your client’s short and long-term goals, as well as their competition. Informing clients how to drive project success.Delivering solutions to drive consensus for problems in a professional and timely manner.Be working with a nimble team for monthly planned content strategy and development, as well as hitting culture moments.Ensure Project Excellence by...Supporting developing solutions to drive client business.Maintaining a unique perspective of a common goal to increase knowledge, communication, and awareness between team members and the client.Aligning the team to project goals by sharing client insights and objectives.Creating solid project plans with top-down and bottom-up budgets to support clients’ interests.Executing project plans according to established procedures, channels, and expectations.Managing and maintaining project scopes and communicating status of scope to team.Participating in both client and internal meetings.Coordinating project deliverables and guiding the team on potential risks.Creating an articulate storyline of all client materials.Defining, negotiating, communicating, implementing, and monitoring quality standards on all project deliverables.Managing project communication and document issues and changes that affect the project.Developing status reports and working with capable project leaders to ensure all resources.Creating a positive, team-oriented environment that promotes award-winning work.Working on content creation and content calendars.Forecasting, tracking, and managing project budgets and revenue, POs, and invoices.You have:2-4 years-experience managing a variety of digital project types; site builds, ecommerce, marketing campaigns, microsites, and maintenanceExperience setting up templates and processes.Experience with office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.Experience with collaboration and issue tracking tools such as Box, Jira, and Confluence.Strong understanding of how to manage and control project scope, schedule, budget, and resource management / reporting and change management, project roadmap development, and revenue forecasting.Solid knowledge of Project Management principles, methods, and techniques.Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.The ability to tactically organize and structure activities, paying particular attention to detail.Strong leadership and decision-making skills to facilitate effective task and resource management.Demonstrated communication, presentation, management, facilitation, and negotiation skills.The ability to stay focused on driving goals, even in high-pressure situation.The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to: Strengthen opportunity for continuous learning Improve collaboration and team relationships. Increase employee engagement We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, and opportunities to clients. You have a passion for digital project delivery and want to work with globally admired brands. As a Project Manager, you are a creative and strategic thinker who loves learning everything there is to know about a client’s brand, business, and customer. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experience that can improve the lives of customers and surpasses the goals of clients.

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