Jobs at MeridianLink

Q: How many jobs are open at MeridianLink?

Check our MeridianLink page for the latest count of open positions. New jobs are added as MeridianLink posts transparent listings.

Q: Does MeridianLink offer remote positions?

Many positions at MeridianLink may offer remote or hybrid arrangements. Check individual job listings for details on work location flexibility.

Q: What is it like to work at MeridianLink?

Browse our MeridianLink job listings to see salary transparency, sentiment analysis of job descriptions, and key insights to help evaluate the company.

Data Team member Client data Report creation

Data Analytics Consultant - #1595

Company: MeridianLink

Location: Remote

Posted Mar 20, 2024

The job description is for a Data Team member responsible for working with client data, creating reports, and managing services. The company, MeridianLink, values its employees and offers a range of benefits and a flexible work environment.

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Customer Success Representative MeridianLink products Financial industry

Customer Success Representative - #1596

Company: MeridianLink

Location: Remote

Posted Mar 20, 2024

MeridianLink is seeking a dynamic Customer Success Representative to ensure customer success and satisfaction. The ideal candidate has a deep understanding of MeridianLink products and the financial industry, with excellent communication and problem-solving skills.

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Implementation Analyst at MeridianLink full implementation lifecycle educating clients on software capabilities

Implementation Analyst 1592

Company: MeridianLink

Location: Remote

Posted Mar 18, 2024

The Implementation Analyst at MeridianLink is responsible for managing the full implementation lifecycle of software deployments, educating clients on software capabilities, and acting as a liaison between clients and other departments. The role requires a Bachelor's Degree, 2-4 years of relevant experience, and strong proficiency in Microsoft Systems. MeridianLink offers a competitive salary range, comprehensive benefits, and a positive work culture that values work-life balance.

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Sr. Customer Success Manager - #1572

Company: MeridianLink

Location: Remote

Posted Mar 15, 2024

Senior Customer Success Manager JOB OVERVIEW We are seeking a dynamic and resultsoriented Senior Customer Success Manager who will play a crucial role in ensuring the success and satisfaction of our valued customers This position requires a candidate that currently has a deep understanding of our MeridianLink products the financial industry and a proven ability to effectively manage and resolve customer issues and concerns This is a position that requires excellent communication written and verbal relationshipbuilding problemsolving business acumen and organizational skills to foster strong longlasting connections with our customers JOB SUMMARY OBJECTIVES Help customers adopt the software Improve customer satisfaction Drive customer problem resolution Help customers achieve their business goals JOB RESPONSIBILITES AND DUTIES The ideal candidate possesses the following Knowledge of Products Maintain an indepth understanding of MeridianLink products and its features Stay informed about product updates enhancements and industry trends Provide customers with expert guidance on utilizing our products to its full potential Knowledge of the Industry Stay abreast of industry trends best practices relevant regulations and emerging technologies Act as a Subject Matter Expert SME providing insights and recommendations based on industry knowledge Strong Relationship Skills Build and nurture strong positive relationships with key customer stakeholders as well as with internal key stakeholders especially with the sales function Conduct regular checkins and executive business reviews with customers to understand their needs challenges and goals Collaborate crossfunctionally to ensure a seamless customer experience Ability to Design and Execute Effective Customer Success Plans Understand clients business goals and needs from a strategic perspective Identify solutions that will help the customer accomplish their goals and meet their needs Define drive and monitor the steps needed to select the proper solution related to each goal through a Success Plan Strong Organizational Skills Effectively manage and prioritize multiple customer accounts simultaneously Maintain accurate and uptodate customer records and communication history within the Gainsight Customer Success Platform Expertly build and maintain reports presentations and other communications to present the status of the CSMs projects and assignments Ability to Successfully Resolve Case Escalations Manage and resolve customer escalations promptly and effectively based on specific rules of engagement Work closely with technical support product management and development to address and solve complex issues acting as project manager to proactively facilitate resolution of the case when multiple internal stakeholders are involved Analyze escalation trends to identify root causes and work crossfunctionally to implement proactive solutions KEY PERFORMANCE METRICS AMONG OTHERS Number of Business Reviews conducted per quarter Number of Meetings with Stakeholders per month Number of Success Plans developed and executed Number of tickets escalated and successfully resolved Number of qualified leads generated through customer interactions Average Customer Success Manager NPS Score maintained SKILLS AND COMPETENCIES Exceptional communication both written and verbal and interpersonal skills Demonstrated ability to analyze and solve complex problems Strong organizational and project management abilities with highest standards of accuracy and precision Proficient with Word Excel PowerPoint Phone systems Conferencing systems and other software systems common to supporting and communicating with others virtually Ability to empathize with clients challenges Persuasive speaking skills Adaptability Business acumen to understand the customers business goals Capably engage with senior leadership in regular business discussions QUALIFICATIONS AND PREFERABLE EXPERIENCE Bachelors degree in Finance Business Administration Communications or relevant field 46 years of relevant experience Gainsight and Salesforce experience Proven experience in a customer success or account management role Experience working in Banks Credit Unions or finance companies Experience working in SaaS companies in the finance lending or banking sector Solid knowledge of MeridianLink products Certification in customer success or related field Ability to travel when necessary MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions We develop our employees so they can grow professionally by preferring to promote from within We have an opendoor policy with direct access to executives we want to hear your ideas and what you think Our company believes that to be productive in the long term we must have a genuine worklife balance We understand that employees have families and full lives outside of the office To that end we honor their personal commitments MeridianLink is an Equal Opportunity Employer We do not discriminate based on race religion color sex age national origin disability or any other characteristic protected by applicable law MeridianLink runs a comprehensive background check credit check and drug test as part of our offer process Salary range of $100400 $146800 It is not typical for offers to be made at or near the top of the range The actual salary will be determined based on experience and other jobrelated factors permitted by law including geographical location Meridianlink offers Potential For EquityBased Awards Insurance coverage medical dental vision life and disability Flexible paid time off Paid holidays 401k plan with company match Remote work All compensation and benefits are subject to the terms and conditions of the underlying plans or programs as applicable and as may be amended terminated or superseded from time to time LIREMOTE

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Implementation Project Manager customer-focused driving innovation

Implementation Project Manager

Company: MeridianLink

Location: USA

Posted Mar 26, 2024

The Implementation Project Manager at MeridianLink is responsible for managing client projects, ensuring schedules are met, driving innovation, and resolving issues. The ideal candidate should be customer-focused, adaptable, and able to identify process improvements. MeridianLink values its employees, promoting from within and offering a positive work-life balance. The company provides comprehensive benefits, including health insurance, flexible time off, and a 401(k) plan with company match. The salary range is $71,000 - $100,200, based on experience and job-related factors.

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API Support Specialist MeridianLink Consumer and MeridianLink Opening platforms technical expertise in XML and JSON-based web services

API Client Support Specialist - #1378

Company: MeridianLink

Location: Remote

Posted Mar 16, 2024

MeridianLink is seeking an API Support Specialist to assist clients with API-related projects for their MeridianLink Consumer and MeridianLink Opening platforms. The role requires technical expertise in XML and JSON-based web services, as well as strong customer service skills. Responsibilities include learning and mastering MeridianLink's API web services, assisting clients with integration, resolving escalated tickets, and communicating effectively with internal and external customers. The company values its employees, promoting from within and offering a genuine work-life balance. MeridianLink is an Equal Opportunity Employer.

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strategic and exploratory analytics design development

Sr. Manager, Strategic Finance and Analytics

Company: MeridianLink

Location: USA

Posted Apr 01, 2024

The Senior Finance Manager, Analytics & Technology role focuses on strategic and exploratory analytics, designing and maintaining financial systems, and collaborating with business leaders, IT, and finance. Responsibilities include architecting scalable reporting solutions, supporting the finance team's reporting cadence, conducting ad hoc analyses, creating presentation materials, driving finance transformation through technology, and ensuring compliance and security. The role is 100% remote and reports to the Senior Director Strategic Finance & Analytics. Qualifications include a Bachelor's degree, 6+ years of experience, knowledge of Business Intelligence solutions, and the ability to provide guidance and interpret financials.

View Details Apply on Remoteio

Implementation Project Manager client projects driving innovation

Implementation Project Manager #1600

Company: MeridianLink

Location: Remote

Posted Mar 20, 2024

The Implementation Project Manager at MeridianLink is responsible for managing client projects, ensuring schedules are met, driving innovation, and resolving issues. The ideal candidate should be customer-focused, adaptable, and able to identify process improvements. MeridianLink values its employees, promoting from within and offering a comprehensive benefits package including equity-based awards, insurance coverage, flexible paid time off, and remote work options.

View Details Apply on BuiltIn

DevOps culture Reusable infrastructure solutions Continuous development and monitoring

Site Reliability Engineer #1579

Company: MeridianLink

Location: Remote

Posted Mar 16, 2024

The Site Reliability Engineer role at MeridianLink involves working within a DevOps culture, handling technical tasks such as automation, troubleshooting, performance tuning, and capacity planning. The engineer will create and manage reusable infrastructure solutions, support production systems, and participate in continuous development and monitoring. They will also protect company data, troubleshoot infrastructure issues, administer storage systems, and analyze bottlenecks. The role requires excellent understanding of hypervisor and infrastructure API technologies, knowledge of public, private, and hybrid infrastructure solutions, and familiarity with Agile Methodology and continuous integration/delivery processes. The ideal candidate should have at least 4 years of system engineering experience in a virtualized or cloud environment, scripting skills, and experience with infrastructure automation and monitoring tools. MeridianLink offers a competitive salary, potential for equity-based awards, insurance coverage, flexible paid time off, a 401(k) plan with company match, and remote work options.

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Core Integration Business Analyst -#1536

Company: MeridianLink

Location: Remote

Posted Mar 15, 2024

As a Business Analyst for the Core Integration Services CIS team you will use your strong knowledge of core integration to bridge the gap between business and technical requirements You will assist the manager with assessing core integration processes determine requirements and recommending best practices and solutions based on client business needs You will interact with clients and trainers to produce precise and clear specifications that can be then handed to SIS engineers for implementation as well as provide reassurance and quickly resolve inquiries in your area of expertise You will need to keep up to date with existing and future core integration offerings helping document processes and procedures and engage in best practice development initiatives Responsibilities Effectively facilitate communication between stakeholders Developers Trainers Product Vendors Clients Sales Services Scope project requirements document risks as it relates to core integration requests Work with clients internal teams and vendors to resolve obstacles to core integration implementations Act as liaison between SIE and SIS for implementation of new core system integrations Maintain SIS documentation Manage core integration tracker files and identify and recommend changes to default mapping Assist in monitoring project progress followup with stakeholders and provide relevant feedback Support the initiative to accelerate project delivery Other duties assigned as needed Assist as needed with Triage tickets Train new team members Take a lead role on initiatives related to areas of expertise Qualifications Bachelors Degree in Information TechnologyComputer Science andor relevant professional experience At least two years of relevant experience as a technical team leader or analyst for Banking Core Systems implementations Basic competence in at least one programming language Extensive knowledge of banking core system integrations Excellent verbal and written communication skills Strong troubleshooting skills High degree of initiative and proven ability to exercise independent judgement Strong customer service skills and abilities Demonstrated ability to effectively develop maintain and document business processes workflows product architecture and product design best practices Demonstrated ability to produce project plans and executive summaries Experience working with developers Knowledge of system implementations and customization Familiarity with SQL Experience with Azure Application Insights Kusto query language preferred Basic understanding of networking concepts and troubleshooting preferred MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions We develop our employees so they can grow professionally by preferring to promote from within We have an opendoor policy with direct access to executives we want to hear your ideas and what you think Our company believes that to be productive in the long term we must have a genuine worklife balance We understand that employees have families and full lives outside of the office To that end we honor their personal commitments MeridianLink is an Equal Opportunity Employer We do not discriminate based on race religion color sex age national origin disability or any other characteristic protected by applicable law MeridianLink runs a comprehensive background check credit check and drug test as part of our offer process Salary range of $78100 $110300 It is not typical for offers to be made at or near the top of the range The actual salary will be determined based on experience and other jobrelated factors permitted by law Meridianlink offers Insurance coverage medical dental vision life and disability Flexible paid time off Paid holidays 401k plan with company match Remote work All compensation and benefits are subject to the terms and conditions of the underlying plans or programs as applicable and as may be amended terminated or superseded from time to time LIREMOTE

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Employee Training and Development Partner #1591

Company: MeridianLink

Location: Remote

Posted Mar 11, 2024

Job Summary Organize conduct and evaluate internal training for new and existing employees Select andor develop materials and appropriate delivery methods eg instructor led web demos video conferences workshops for programs on a variety of topics eg new employee orientation job skills training continuous education leadership training performance appraisals Work with department leadership to assess training needs select appropriate training programs and delivery methods and monitor training programs to ensure they are current and effective May schedule classes set up systems and equipment and coordinate enrollment Expected Duties The Employee Training and Development Partner will organize and conduct training sessions to ensure professional development Expected to assist in the coordination of the use of externally developed training programs and aid in developing assessment tools to determine effectiveness of proposed training programs Responsible for preparing lesson plans including the method media and documentation to be presented The Employee Training and Development Partner will track and evaluate the effectiveness of training initiatives and make updates as necessary The role will act as a communication liaison between HR LampD and internal departments to address developmental needs and employee abilities Expected to establish and maintain influential relationships by being a strategic partner with management and an advocate for employees Qualifications Knowledge Skills and Abilities A level 2 professional will be able to perform simple to moderately difficultmoderately impactful aspects of the role independently The role will support seasoned peers and management on difficult to complex aspects of the position Careerdevelopment professional within the subject area Requires moderate skill set and proficiency in the subject area Ability to conduct work assignments of increasing complexity under moderate supervision with some latitude for independent judgment Bachelors degree and 24 years of relevant experience Teamwork attitude flexibility and ability to manage different responsibilitiespriorities at the same time

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Business Development Representative (Brazen Event)

Company: MeridianLink

Location: Remote

Posted Mar 14, 2024

Business Development Representative JOB SUMMARY As a Business Development Representative at Meridianlink you will fuel our pipeline generation by qualifying prepipeline opportunities for the MeridianLink sales team The BDR is the first point of contact and will be responsible for generating and qualifying leads in both and outbound and inbound function The ideal candidate has a keen eye for determining new business opportunities and can rapidly qualify convert and assign those opportunities This is a great opportunity to gain an education in FinTech and accelerate your sales career RESPONSIBILITIES Prospect educate qualify and develop contacts to create salesready leads and opportunities Research accounts identify key roles and generate interest through cold discovery calls and email campaigns Create relationships with potential customers to identify their potential needs and qualify their interests and viability Present product information to customers once you have identified their needs Set up meetings between prospective clients and Account Executives Work closely with the sales team to drive continuous improvement in lead quality conversion rates and pipeline generation to strategically create opportunities within identified accounts Consistently achieve qualified opportunity quotas to ensure territory revenue objectives Meet and exceed daily metrics that involve calls emails and social interactions Use and maintain the tech stack which includes Salesforcecom Outreach LinkedIn Sales Navigator and Zoominfo QUALIFICATIONS EDUCATION Bachelors Degree EXPERIENCE 24 years experience as a business development representative sales account executive or similar role in software or technology industry Required Skills Strong verbal and written communication skills Strong phone skills which includes gaining rapport and overcoming objections Ability to thrive in a fastpace environment Organization and time management Resilience and determination A desire to learn and grow in FinTech High workplace efficiency Skilled presenter and communicator Selfmotivated and driven by success strong work ethic and integrity MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions We develop our employees so they can grow professionally by preferring to promote from within We have an opendoor policy with direct access to executives we want to hear your ideas and what you think Our company believes that to be productive in the long term we must have a genuine worklife balance We understand that employees have families and full lives outside of the office To that end we honor their personal commitments MeridianLink is an Equal Opportunity Employer We do not discriminate based on race religion color sex age national origin disability or any other characteristic protected by applicable law MeridianLink runs a comprehensive background check credit check and drug test as part of our offer process Base salary range of $44000 $62200 with commission potential It is not typical for offers to be made at or near the top of the range The actual salary will be determined based on experience and other jobrelated factors permitted by law including geographical location Meridianlink offers Potential For EquityBased Awards Insurance coverage medical dental vision life and disability Flexible paid time off Paid holidays 401k plan with company match Remote work All compensation and benefits are subject to the terms and conditions of the underlying plans or programs as applicable and as may be amended terminated or superseded from time to time

View Details Apply on BuiltIn

Jobs at MeridianLink

Data Analytics Consultant - #1595

Customer Success Representative - #1596

Implementation Analyst 1592

Sr. Customer Success Manager - #1572

Implementation Project Manager

API Client Support Specialist - #1378

Sr. Manager, Strategic Finance and Analytics

Implementation Project Manager #1600

Site Reliability Engineer #1579

Core Integration Business Analyst -#1536

Employee Training and Development Partner #1591

Business Development Representative (Brazen Event)

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