Jobs at ModMed
200,855 open positions
Support Specialist I
Company: ModMed
Location: Remote
Posted Mar 12, 2024
<div> <p><strong>At Modernizing Medicine we look for passionate innovative creative Rock Stars<strong><p> <ul><li><strong>Inc 5000 FastestGrowing Private Companies in America 2023<strong><li> <li><strong>Company of the Year | 2023 BIG Innovation Awards<strong><li> <li><strong>FastestGrowing Company of the Year Large Bronze | 2022 Best in Biz Awards<strong><li> <li><strong>South Florida Business Journal Best Places to Work 2021<strong><li> <ul><p><strong><em>Who we are<em><strong><p> <p>We Are Modernizing Medicine WAMM Were a team of bright passionate and positive problemsolvers on a mission to place doctors and patients at the center of care through an intelligent specialtyspecific cloud platform Our vision is a world where the software we build increases medical practice success and improves patient outcomes Founded in 2010 by Daniel Cane and Dr Michael Sherling we have grown to over 3400 combined direct and contingent team members serving eleven specialties and we are just getting started ModMed is based in Boca Raton FL with office locations in Santiago Chile Berlin Germany Hyderabad India and a robust remote workforce with team members across the US<p> <p> <br ><p><div> <div> <p>ModMed is hiring a driven <strong>Support Specialist I<strong> to join our positive passionate and highperforming Client Services team focused on providing bestinclass software support service to our expanding client base of EMR users This is an exciting opportunity to be a part of an exceptional team within a fastpaced Healthcare IT company that is truly Modernizing Medicine<p> <div> <p><em><strong>Your Role<strong><em><p> <ul><li>Deliver an exceptional client experience by identifying and documenting client needs and issues answering incoming inquiries effectively applying problem solving techniques educating clients and following issues through to their successful resolution<li> <li>Provide consistent professional and highquality client support to our client base<li> <li>Establish procedures to ensure client satisfaction and quality service delivery<li> <li>Communicate and collaborate across teams and departments to help resolve issues<li> <li>Replicate and document issues for further escalation<li> <ul><p><em><span>Skills amp Requirements<span><em><p> <ul><li>Bachelor Degree preferred<li> <li>12 years of related experience<li> <li>Demonstrated expertise with evaluating troubleshooting and followingup on customer software application issues<li> <li>Experience within a medical practice andor EMR experience is preferred<li> <li>Basic knowledge of Apple platforms Mac iPad iPhoneiPad iOS<li> <li>Knowledge of bug tracking software such as Zen and Jira<li> <li>Excellent interpersonal verbal and written communication skills<li> <li>Ability to effectively prioritize and manage time<br ><ul><li>Advanced Windows operating system troubleshooting skills<li> <li>Intermediate knowledge of Windows server operating systems<li> <li>Intermediate computer amp peripheral hardware troubleshooting skills<li> <li>Intermediate network troubleshooting<li> <li>intermediate knowledge of how to use Windows operating system tools Event Viewer Task manager Command prompt powershell reading log filesRemote connectivity via VPNs LogMeIn Bomgar Remote Desktop and others<li> <li>Working with InterfaceAPIs including troubleshooting<li> <li>Working with HL7 file types<li> <ul><li> <ul><p><br ><p><p><span>LISM2 LIREMOTE<span><p> <div> <p><strong><em>ModMed Benefits Highlight<em><strong><p> <p>At ModMed we believe its important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce Eligible Modernizers can enroll in a wide range of benefits including<p> <ul><li>Comprehensive medical dental and vision benefits including a company Health Savings Account contribution<li> <li>401k Plan with immediate vesting in the company matching contribution<li> <li>Generous Paid Time Off and Paid Parental Leave programs<li> <li>Company paid Life and Disability benefits Flexible Spending Account and Employee Assistance Programs<li> <li>Companysponsored Business Resource amp Special Interest Groups that provide engaged and supportive communities within ModMed<li> <li>Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning<li> <li>Global presence and inperson collaboration opportunities dogfriendly HQ US Hybrid officebased roles and remote availability<li> <li>Weekly catered breakfast and lunch treadmill workstations Zen and wellness rooms within our BRIC headquarters<li> <ul><div>
Senior People Initiatives Manager - Remote
Company: ModMed
Location: Remote
Posted Nov 17, 2023
Eligible Modernizers can enroll in a wide range of benefits, including: Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k) Plan with immediate vesting in the company matching contribution, Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. Supports the CPO and People Leadership Team with thought partnership and preparation of materials for Quarterly Business Reviews, company meetings, board meetings, etc,. Budget management experience preferred. Supports the strategic planning for People Team and business activities such as strategy meetings, all-hands meetings, and town halls. Positive attitude and go-getter drive. Partners with Finance and People Leadership Team to effectively manage the People Team budget. Routinely brings together multiple stakeholders with divergent perspectives to partner on key initiatives and drives decisions, resolves conflicts, influences outcomes, and enables leader success. Minimum of 6-8 years of related experience Demonstrated experience driving initiatives requiring complex project and change management Consulting experience, with a focus on people and culture and/or operations management a plus Strategic thinker with an ability to synthesize complex information into a cohesive business narrative Strong leadership skills, including the ability to interact effectively with people with diverse styles and perspectives; make informed decisions, find solutions, manage conflict and encourage and support change. Leads a variety of cross-functional initiatives within the People Team, including identifying project stakeholders, managing project scope, identifying measures of success, and ensuring the successful completion of the initiative. Ability to generate alternatives, proposing solutions along and clear problem definition Strong interpersonal skills and a knack for productive collaboration across varying departments.
Director, Cloud Operations and Site Reliability
Company: ModMed
Location: Miami, FL
Posted Dec 15, 2023
(Jenkins, Ansible, Cloudformation preferred). Familiarity with modern observability tools (Grafana, Prometheus, or equivalent). Eligible Modernizers can enroll in a wide range of benefits, including: Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k) Plan with immediate vesting in the company matching contribution, Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. 3-5 years of managing cloud systems, costing, and reporting (AWS Preferred). Strong communication, negotiation, and collaboration skills; ability to convey complex, emergent, problems in a way that lets us focus on solving the root cause of the problem, rather than its symptoms. Strong history in implementing and maintaining SRE topics like SLOs, resilience, scaling, performance, and more. Troubleshoot priority incidents, facilitate blameless post-mortems. Experience and understanding of CI/CD tools. Excellent programming skills in Java/Python. This is to include the design, implementation, automation, and support of our systems.
Sales Development Representative
Company: ModMed
Location: Miami, FL
Posted Mar 09, 2024
<div> <p><strong>At Modernizing Medicine we look for passionate innovative creative Rock Stars<strong><p> <ul><li><strong>Inc 5000 FastestGrowing Private Companies in America 2023<strong><li> <li><strong>Company of the Year | 2023 BIG Innovation Awards<strong><li> <li><strong>FastestGrowing Company of the Year Large Bronze | 2022 Best in Biz Awards<strong><li> <li><strong>South Florida Business Journal Best Places to Work 2021<strong><li> <ul><p><strong><em>Who we are<em><strong><p> <p>We Are Modernizing Medicine WAMM Were a team of bright passionate and positive problemsolvers on a mission to place doctors and patients at the center of care through an intelligent specialtyspecific cloud platform Our vision is a world where the software we build increases medical practice success and improves patient outcomes Founded in 2010 by Daniel Cane and Dr Michael Sherling we have grown to over 3400 combined direct and contingent team members serving eleven specialties and we are just getting started ModMed is based in Boca Raton FL with office locations in Santiago Chile Berlin Germany Hyderabad India and a robust remote workforce with team members across the US<p> <p> <br ><p><div> <p> <p> <div> <p><span>At ModMed amp Klara were revolutionizing the healthcare landscape with our innovative technology platforms creating a brighter future for the industry<span><p> <p><span>Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes We offer endtoend specialtyspecific solutions from practice management through EMR to Revenue Cycle Management RCM and Provider Collaboration that help our clients maximize their efficiencies<span><p> <div> <p><span>As a vital part of our mission our Sales Development Representatives SDRs drive growth both externally by expanding ModMedKlaras presence within the healthcare sector and internally by fostering their own professional development Seize this unique opportunity to join our dynamic team where youll make a meaningful impact on healthcare while accelerating your career trajectory in an environment that values innovation growth and collaboration <span>This is a great opportunity to grow your career by learning and developing foundational sales and business skills within a progressive and highgrowth company that is truly <span><strong><em>modernizing medicine<em><strong><span><span><span><p> <p><em><strong>Your Role<strong><em><p> <p>Sales Development Representatives are crucial in generating new business for the company by creating market awareness identifying potential clients and qualifying leads through inbound and outbound channels Their primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute leadgeneration phone and email campaigns They develop relationships with prospects and act as the initial point of contact working towards scheduling demonstrations for their assigned Regional Sales Managers RSMs<p> <ul><li><span>Conduct outbound cold calls develop email campaigns and use other social mediums such as LinkedIn to e<span>ducate and demonstrate the value of our solutions to prospects<li> <li><span>Research target leads and personas and create an analysis of the prospect before handing them off to a Regional Sales Managers or Account Executives<span><li> <li>Refine your sales skills and quickly learn about the healthcare industry and our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions<li> <li><span>Followup on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects<span><li> <li><span>Maintain detailed and updated documentation and lead management activity using Salesforcecom SalesLoftOutreach and other tools<span><li> <li><span>Consistently achieve qualified opportunity quotas to ensure territory revenue objectives<span><li> <ul><p><em><span>Skills amp Requirements<span><em><p> <ul><li>Bachelors degree in communications premed business marketing or related degree preferred<li> <li>Ability to work 3 days per week in the Boca Raton FL headquarters<li> <li>Previous success managing school work with extra curricular activities athletics andor employment required<li> <li>Experience using the following tools is a plus <span>CRM EHR Salesforce SalesLoft Outreach Zoom Info GSuiteMac<span><li> <li><span>A strong interest in healthcare and developing a career in sales<span><li> <li><span><span>Polished and engaging communication skills both written and verbal<span><span><li> <li><span><span><span>Strong problem solving skills with the ability to overcome objections and think on your feet<span><span><span><li> <li><span><span><span><span>Strong planning and organizational skills<span><span><span><span><li> <li><span><span><span><span><span>Flexible and adaptable with an ability to receive and learn from feedback<span><span><span><span><span><li> <li><span><span><span><span><span>Exhibits grit stick with things until finished even in the face of adversity with an ability to bounce back from failure or disappointment<span><span><span><span><span><li> <li><span><span><span>Business acumen and customer orientation e<span>xhibits knowledge of products and customer profiles through proactive research<span><span><span><span><li> <li><span><span><span><span><span>Collaborative and team oriented<span><span><span><span><span><li> <ul><p><span>LISM2 LIREMOTE<span><p> <div> <p><strong><em>ModMed Benefits Highlight<em><strong><p> <p>At ModMed we believe its important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce Eligible Modernizers can enroll in a wide range of benefits including<p> <ul><li>Comprehensive medical dental and vision benefits including a company Health Savings Account contribution<li> <li>401k Plan with immediate vesting in the company matching contribution<li> <li>Generous Paid Time Off and Paid Parental Leave programs<li> <li>Company paid Life and Disability benefits Flexible Spending Account and Employee Assistance Programs<li> <li>Companysponsored Business Resource amp Special Interest Groups that provide engaged and supportive communities within ModMed<li> <li>Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning<li> <li>Global presence and inperson collaboration opportunities dogfriendly HQ US Hybrid officebased roles and remote availability<li> <li>Weekly catered breakfast and lunch treadmill workstations Zen and wellness rooms within our BRIC headquarters<li> <ul><div>
Senior Product Owner
Company: ModMed
Location: Remote
Posted Dec 08, 2023
Eligible Modernizers can enroll in a wide range of benefits, including: Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k) Plan with immediate vesting in the company matching contribution, Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The candidate will team up with stakeholders from business units, technology platform owners and developers to define solutions that align with business processes, ensuring its integrity, end to end integration. Your Role: Lead the design of new or modified end-to-end business processes across multiple business areas Document business process designs, as well as solution designs, being responsible for the functional delivery in partnership with the technical team Hands-on experience and SME expertise with application areas such as Campaign to Lead Management, Opportunity to Cash, and Customer Success Act as a “trusted advisor” to business partners bringing credible insight and delivering robust solutions that leverage technology Manage feature and requirement backlog intake and prioritization to create delivery roadmaps while managing expectations with business partners Partner with Technology Platform teams to maintain & enhance the new functionality to meet business requirements Collaborate with business partners to ensure that business needs are met with a full understanding of process and technology implications Participate in key project and solution design reviews as part of the methodology process to ensure solutions' Integrity, and proper Integration end-to-end, leveraging as much as possible standard CRM and ERP application functionality Leverage agile approaches to deliver enhancement initiatives Act as a change enablement agent along with business stakeholders to drive change across the organization pertaining to business processes and solutions being Implemented Regularly interface with the business community and provide accurate ongoing updates on In-flight Initiatives Establishing KPIs and measurable business benefits and ensuring proper tracking and reporting to measure project success Skills & Requirements: Bachelor's Degree required 3+ years of Experience with 3+ years of product management/product owner experience or similar experience leading strategy & requirements definition for custom, cloud, and on-premise business technology projects Extensive knowledge and experience in managing strategy, requirements, and delivery of technology solutions that support the Customer Journey from ‘Lead to Cash’ and the full customer lifecycle managed by our Marketing, Sales, Customer Success, and Accounting teams Experience with Salesforce or similar CRM solutions and NetSuite or similar ERP solutions 3+ years of experience with at least TWO of the following areas 3+ years of hands-on experience in requirements elicitation and documentation including 3 or more of the following methods/artifacts: business process modeling, user story development, customer journey mapping, use case elaboration, flow diagrams, and/or business case creation 3+ years of experience leading small to large-size technical, operational, and business projects, with varying complexity 3+ years of Agile Software Delivery experience using methodologies like Scaled Agile Framework (SAFe) A strategic approach with an orientation to detail and willingness to wear multiple hats and do whatever it takes to deliver results with support from the team and leadership Strong issue and risk mitigation skills with the ability to focus the team on problem-solving to evaluate options and recommend optimal solutions Strong business acumen and leadership presence Excellent communication and organizational skills with the ability to thrive in a fast-paced environment LI-Remote LI-LA1 ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Finally, the candidate will partner with business stakeholders to formulate and drive key change enablement initiatives within a fast-paced Healthcare IT company that is truly Modernizing Medicine! ModMed is hiring a driven Senior Product Owner to join our positive, passionate, and high-performing Digital Experience team focused on Enterprise Applications This is an exciting opportunity to work directly with business stakeholders across multiple areas to define and document interim and long-term integrated business processes to sustain business operations. At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars! Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. South Florida Business Journal, Business of the Year 2022 BIG Awards for Business, Company of the Year 2021 Best in Biz Award (Silver), Fastest-Growing Company of the Year 2021 South Florida Business Journal, Best Places to Work 2021 Inc. Magazine Best Workplaces of 2020 Who we are: We Are Modernizing Medicine (WAMM)!
Enterprise Sales Manager
Company: ModMed
Location: Remote
Posted Nov 11, 2023
ModMed, a leading healthcare technology company, is seeking an experienced Enterprise Sales Manager. The role involves developing and executing a sales strategy for the enterprise market segment, cultivating relationships with C-level executives, and closing deals to meet or exceed revenue targets. The company offers a competitive benefits package, including comprehensive medical, dental, and vision benefits, a 401(k) plan, generous paid time off, and professional development opportunities.
Senior Power BI Developer
Company: ModMed
Location: Miami, FL
Posted Mar 12, 2024
<div> <p><strong>At Modernizing Medicine we look for passionate innovative creative Rock Stars<strong><p> <ul><li><strong>Inc 5000 FastestGrowing Private Companies in America 2023<strong><li> <li><strong>Company of the Year | 2023 BIG Innovation Awards<strong><li> <li><strong>FastestGrowing Company of the Year Large Bronze | 2022 Best in Biz Awards<strong><li> <li><strong>South Florida Business Journal Best Places to Work 2021<strong><li> <ul><p><strong><em>Who we are<em><strong><p> <p>We Are Modernizing Medicine WAMM Were a team of bright passionate and positive problemsolvers on a mission to place doctors and patients at the center of care through an intelligent specialtyspecific cloud platform Our vision is a world where the software we build increases medical practice success and improves patient outcomes Founded in 2010 by Daniel Cane and Dr Michael Sherling we have grown to over 3400 combined direct and contingent team members serving eleven specialties and we are just getting started ModMed is based in Boca Raton FL with office locations in Santiago Chile Berlin Germany Hyderabad India and a robust remote workforce with team members across the US<p> <p> <br ><p><div> <p>ModMed is hiring a driven Senior PowerBI Developer to join our team and drive the development and deployment of largescale customerfacing PowerBI solutions As a Senior PowerBI Developer at ModMed you will play a pivotal role in revolutionizing how our customers utilize data to drive decisionmaking and enhance patient engagement within a fastpaced Healthcare IT company that is truly Modernizing Medicine<p> <p><em><strong>Your Role<strong><em><p> <ul><li>Lead the design development and implementation of PowerBI solutions for customerfacing applications ensuring scalability reliability and performance<li> <li>Collaborate with crossfunctional teams to gather requirements analyze data and develop actionable insights to support business objectives<li> <li>Design and optimize data models ETL processes and visualizations to meet business needs and ensure data accuracy and consistency<li> <li>Provide technical leadership and mentorship to junior team members fostering a culture of continuous learning and innovation<li> <li>Conduct performance tuning and troubleshooting of PowerBI solutions identifying and resolving technical issues to ensure optimal performance and user experience<li> <li>Stay current with industry trends and best practices in PowerBI Spark Python and Databricks and leverage emerging technologies to enhance our analytics capabilities<li> <ul><p><em><span>Skills amp Requirements<span><em><p> <ul><li>Bachelors degree in Computer Science Engineering or related field Masters degree preferred<li> <li>Minimum of 5 years of experience developing and deploying largescale PowerBI solutions for customerfacing applications<li> <li>Proficiency in PowerBI including data modeling DAX and building interactive dashboards and reports<li> <li>Strong programming skills in Spark and Python with experience in developing data pipelines and processing large datasets<li> <li>Handson experience with Databricks or similar big data processing platforms<li> <li>Solid understanding of data warehousing concepts relational databases and SQL<li> <li>Proven track record of delivering highquality scalable solutions within tight deadlines<li> <li>Excellent problemsolving and analytical skills with a keen attention to detail<li> <li>Strong communication and collaboration skills with the ability to effectively communicate technical concepts to nontechnical stakeholders<li> <li>Experience with cloud platforms such as Azure or AWS is a plus<li> <li>Certification in PowerBI or related technologies is a plus<li> <ul><p>LA1<p> <div> <p><strong><em>ModMed Benefits Highlight<em><strong><p> <p>At ModMed we believe its important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce Eligible Modernizers can enroll in a wide range of benefits including<p> <ul><li>Comprehensive medical dental and vision benefits including a company Health Savings Account contribution<li> <li>401k Plan with immediate vesting in the company matching contribution<li> <li>Generous Paid Time Off and Paid Parental Leave programs<li> <li>Company paid Life and Disability benefits Flexible Spending Account and Employee Assistance Programs<li> <li>Companysponsored Business Resource amp Special Interest Groups that provide engaged and supportive communities within ModMed<li> <li>Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning<li> <li>Global presence and inperson collaboration opportunities dogfriendly HQ US Hybrid officebased roles and remote availability<li> <li>Weekly catered breakfast and lunch treadmill workstations Zen and wellness rooms within our BRIC headquarters<li> <ul><div>
Sales Development Representative
Company: ModMed
Location: Remote
Posted Mar 14, 2024
<div> <p><strong>At Modernizing Medicine we look for passionate innovative creative Rock Stars<strong><p> <ul><li><strong>Inc 5000 FastestGrowing Private Companies in America 2023<strong><li> <li><strong>Company of the Year | 2023 BIG Innovation Awards<strong><li> <li><strong>FastestGrowing Company of the Year Large Bronze | 2022 Best in Biz Awards<strong><li> <li><strong>South Florida Business Journal Best Places to Work 2021<strong><li> <ul><p><strong><em>Who we are<em><strong><p> <p>We Are Modernizing Medicine WAMM Were a team of bright passionate and positive problemsolvers on a mission to place doctors and patients at the center of care through an intelligent specialtyspecific cloud platform Our vision is a world where the software we build increases medical practice success and improves patient outcomes Founded in 2010 by Daniel Cane and Dr Michael Sherling we have grown to over 3400 combined direct and contingent team members serving eleven specialties and we are just getting started ModMed is based in Boca Raton FL with office locations in Santiago Chile Berlin Germany Hyderabad India and a robust remote workforce with team members across the US<p> <p> <br ><p><div> <p> <p> <div> <p><span>At ModMed amp Klara were revolutionizing the healthcare landscape with our innovative technology platforms creating a brighter future for the industry<span><p> <p><span>Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes We offer endtoend specialtyspecific solutions from practice management through EMR to Revenue Cycle Management RCM and Provider Collaboration that help our clients maximize their efficiencies<span><p> <div> <p><span>As a vital part of our mission our Sales Development Representatives SDRs drive growth both externally by expanding ModMedKlaras presence within the healthcare sector and internally by fostering their own professional development Seize this unique opportunity to join our dynamic team where youll make a meaningful impact on healthcare while accelerating your career trajectory in an environment that values innovation growth and collaboration This is a great opportunity to grow your career by learning and developing foundational sales and business skills within a progressive and highgrowth company that is truly <strong><em>modernizing medicine<em><strong><span><p> <p><em><strong>Your Role<strong><em><p> <p>Sales Development Representatives are crucial in generating new business for the company by creating market awareness identifying potential clients and qualifying leads through inbound and outbound channels Their primary responsibility is to turn leads into qualified opportunities by partnering with marketing and sales to execute leadgeneration phone and email campaigns They develop relationships with prospects and act as the initial point of contact working towards scheduling demonstrations for their assigned Regional Sales Managers RSMs<p> <ul><li><span>Conduct outbound cold calls develop email campaigns and use other social mediums such as LinkedIn to e<span>ducate and demonstrate the value of our solutions to prospects<li> <li><span>Research target leads and personas and create an analysis of the prospect before handing them off to a Regional Sales Managers or Account Executives<span><li> <li>Refine your sales skills and quickly learn about the healthcare industry and our product offering to effectively communicate the value proposition of our solutions and overcome objections and competitive questions<li> <li><span>Followup on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects<span><li> <li><span>Maintain detailed and updated documentation and lead management activity using Salesforcecom SalesLoftOutreach and other tools<span><li> <li><span>Consistently achieve qualified opportunity quotas to ensure territory revenue objectives<span><li> <ul><p><em><span>Skills amp Requirements<span><em><p> <ul><li>Bachelors degree in communications premed business marketing or related degree preferred<li> <li>12 years of previous professional experience in sales marketing communication or related professions is highly preferred<li> <li>Experience using the following tools is a plus <span>CRM EHR Salesforce SalesLoft Outreach Zoom Info GSuiteMac<span><li> <li><span>A strong interest in healthcare and developing a career in sales<span><li> <li><span><span>Polished and engaging communication skills both written and verbal<span><span><li> <li><span><span><span>Strong problemsolving skills with the ability to overcome objections and think on your feet<span><span><span><li> <li><span><span><span><span>Strong planning and organizational skills<span><span><span><span><li> <li><span><span><span><span><span>Flexible and adaptable with an ability to receive and learn from feedback<span><span><span><span><span><li> <li><span><span><span><span><span>Exhibits grit stick with things until finished even in the face of adversity with an ability to bounce back from failure or disappointment<span><span><span><span><span><li> <li><span><span><span>Business acumen and customer orientation e<span>xhibits knowledge of products and customer profiles through proactive research<span><span><span><span><li> <li><span><span><span><span><span>Collaborative and teamoriented<span><span><span><span><span><li> <ul><p><span>LISM2 LIREMOTE<span><p> <div> <p><strong><em>ModMed Benefits Highlight<em><strong><p> <p>At ModMed we believe its important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce Eligible Modernizers can enroll in a wide range of benefits including<p> <ul><li>Comprehensive medical dental and vision benefits including a company Health Savings Account contribution<li> <li>401k Plan with immediate vesting in the company matching contribution<li> <li>Generous Paid Time Off and Paid Parental Leave programs<li> <li>Company paid Life and Disability benefits Flexible Spending Account and Employee Assistance Programs<li> <li>Companysponsored Business Resource amp Special Interest Groups that provide engaged and supportive communities within ModMed<li> <li>Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning<li> <li>Global presence and inperson collaboration opportunities dogfriendly HQ US Hybrid officebased roles and remote availability<li> <li>Weekly catered breakfast and lunch treadmill workstations Zen and wellness rooms within our BRIC headquarters<li> <ul><div>
Support Specialist I
Company: ModMed
Location: Miami, FL
Posted Nov 12, 2023
ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. Eligible Modernizers can enroll in a wide range of benefits, including:Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,401(k) Plan with immediate vesting in the company matching contribution,Generous Paid Time Off and Paid Parental Leave programs,Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed,Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability,Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. This is an exciting opportunity to be a part of an exceptional team within a fast-paced Healthcare IT company that is truly Modernizing Medicine!Your Role:Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries, effectively applying problem solving techniques, educating clients, and following issues through to their successful resolution.Provide consistent, professional, and high-quality client support to our client base.Establish procedures to ensure client satisfaction and quality service delivery.Communicate and collaborate across teams and departments to help resolve issues.Replicate and document issues for further escalation.Skills & Requirements:Bachelor Degree, preferred.1-2 years of related experience.Demonstrated expertise with evaluating, troubleshooting, and following-up on customer software application issues.Experience within a medical practice and/or EMR experience is preferred.Basic knowledge of Apple platforms: Mac, iPad, iPhone/iPad iOS.Knowledge of bug tracking software such as Zen and Jira.Excellent interpersonal, verbal, and written communication skills.Ability to effectively prioritize and manage time.LI-SM1L-L1ModMed Benefits Highlight:At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. ModMed is hiring a driven Software Support Specialist I to join our positive, passionate, and high-performing Client Services team focused on providing best in class software support service to our expanding client base of EMR users. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!South Florida Business Journal, Business of the Year 2022BIG Awards for Business, Company of the Year 2021Best in Biz Award (Silver), Fastest-Growing Company of the Year 2021South Florida Business Journal, Best Places to Work 2021Inc. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Magazine Best Workplaces of 2020Who we are:We Are Modernizing Medicine (WAMM)!
Enterprise RCM Client Success Specialist
Company: ModMed
Location: Remote
Posted Dec 12, 2023
Eligible Modernizers can enroll in a wide range of benefits, including: Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k) Plan with immediate vesting in the company matching contribution, Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. Establish, implement and manage Practice Performance Plans that identify, quantify and resolve issues that are impacting service levels and/or delivery of contractual obligations, as needed. Skills & Requirements: Bachelor's Degree preferred; Medical billing and coding certification preferred Proven experience in a client-facing role, managing the RCM operations for large medical practices (20+ providers) 3+ years of related experience and/or training or equivalent combination of education and experience Strong analytical and problem solving skills required Exceptional written, verbal and interpersonal communication skills required Excellent client-facing and presentation skills Extensive knowledge of medical billing/coding, front-office, physician practice management and healthcare business processes Advanced Excel skills such as the ability to use formulas to analyze data, create tables and pivot tables, formatting and conditional formatting Ability to manage and integrate information located in multiple software systems Strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs Professional demeanor required LI-SF1 LI-REMOTE ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. Conduct routine client meetings to review business metrics, progress, recommendations and other proactive topics to ensure high quality delivery of contracted services. Review and analyze customer accounts; identify trends and issues, recommend and implement solutions and see through to a successful resolution. The RCM Client Success Specialist works closely with client(s) to understand their financial, business, reporting and performance needs to best serve their business goals. Keep abreast with ModMed software enhancements and releases. Manage and monitor the end-to-end RCM process for assigned clients and track RCM KPIs for clients, ensuring alignment with organizational goals and SLAs. Perform additional projects and job duties as assigned.
Technical Consultant II
Company: ModMed
Location: Miami, FL
Posted Nov 11, 2023
ModMed, a fast-growing Healthcare IT company, is seeking a Technical Consultant Level II. The role involves technical implementation and delivery of integrated Image Management products, coordinating with client teams, leading technical calls, and providing technical guidance. The ideal candidate should have a Bachelor's degree in a related field, industry knowledge of medical devices and Image Management systems, and strong troubleshooting abilities. ModMed offers a competitive benefits package including comprehensive medical, dental, vision benefits, 401(k) Plan, generous Paid Time Off, and professional development opportunities.
Enterprise RCM Client Advisor
Company: ModMed
Location: Remote
Posted Nov 17, 2023
Eligible Modernizers can enroll in a wide range of benefits, including: Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k) Plan with immediate vesting in the company matching contribution, Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. Establish, implement and manage Practice Performance Plans that identify, quantify and resolve issues that are impacting service levels and/or delivery of contractual obligations, as needed. Skills & Requirements: Bachelor's Degree preferred; Medical billing and coding certification preferred Proven experience in a client-facing role, managing the RCM operations for large medical practices (20+ providers) 3+ years of related experience and/or training or equivalent combination of education and experience Strong analytical and problem solving skills required Exceptional written, verbal and interpersonal communication skills required Excellent client-facing and presentation skills Extensive knowledge of medical billing/coding, front-office, physician practice management and healthcare business processes Advanced Excel skills such as the ability to use formulas to analyze data, create tables and pivot tables, formatting and conditional formatting Ability to manage and integrate information located in multiple software systems Strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs Professional demeanor required LI-SF1 REMOTELI-REMOTE LI-SF1 ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. Conduct routine client meetings to review business metrics, progress, recommendations and other proactive topics to ensure high quality delivery of contracted services. Review and analyze customer accounts; identify trends and issues, recommend and implement solutions and see through to a successful resolution. The RCM Advisor works closely with client(s) to understand their financial, business, reporting and performance needs to best serve their business goals. Keep abreast with ModMed software enhancements and releases. Manage and monitor the end-to-end RCM process for assigned clients and track RCM KPIs for clients, ensuring alignment with organizational goals and SLAs. Perform additional projects and job duties as assigned.