Jobs at ModSquad

Positions 292

ModSquad, founded in 2009, has grown into a leading digital services firm that partners with brands to deliver customer support, content moderation, community management, and security solutions. Leveraging AI and a global remote workforce, the company is recognized for its scalable, tech‑driven service model and a culture that prioritizes employee autonomy.

The company hires for a mix of tech‑centric and customer‑facing roles, including Software Engineers (frontend, backend, full stack), QA Automation Engineers, Data Analysts, Product Managers, Content Moderation Specialists, and Customer Success Managers. Candidates can expect rigorous technical assessments, collaborative project environments, and the opportunity to work on high‑impact, client‑facing products.

Job Transparency’s ModSquad listings present transparent salary brackets, employee sentiment scores, and real‑time market comparisons. By accessing this data, applicants can benchmark offers, negotiate confidently, and choose roles that align with their compensation expectations and career goals.

Associate Community Management Consultant - Spain (4367)

Company: ModSquad

Location: Remote

Posted Nov 20, 2024

The job posting is for a Community Manager position at ModSquad, a global provider of managed digital engagement services. The job requires a native Spanish speaker with knowledge of international sports events to manage a community of fans before, during, and after sporting events. The job involves brainstorming activities, designing content calendars, and managing customer interactions.

Engagement Moderation (4383)

Company: ModSquad

Location: Remote

Posted Nov 20, 2024

ModSquad is seeking Mod Contractors to join their network, offering flexible schedules and the opportunity to work on top-tier client projects. The company is an Equal Opportunity Employer and offers competitive pay rates.

Tier 1 Remote Customer Support - Phones and Chats - E-Books (4364)

Company: ModSquad

Location: Remote

Posted Nov 16, 2024

ModSquad is seeking Mod Contractors to join their network, providing customer support for top-tier brands. The job requires experience in customer support, troubleshooting, and problem-solving, with a strong ability to multitask and work from home.

Content Moderation (4382)

Company: ModSquad

Location: Remote

Posted Nov 20, 2024

ModSquad is seeking Mod Contractors to join their network, working on client projects with flexible schedules and competitive pay rates. The company is an Equal Opportunity Employer and offers opportunities across the globe.

Gaming Customer Support - Spanish Bilinguals (EGR1124)

Company: ModSquad

Location: Remote

Posted Nov 19, 2024

ModSquad is seeking dedicated professionals to join their remote team as key company representatives in game support. The role involves providing exceptional customer service, handling customer inquiries, and resolving issues. The company is an Equal Opportunity Employer and offers opportunities across the globe.

Associate Community Management Consultant - German (4366)

Company: ModSquad

Location: Remote

Posted Nov 20, 2024

ModSquad is a global provider of managed digital engagement services, seeking a Community Manager to work with international sports events. The role requires strong communication, problem-solving, and creative writing skills, with experience in social media platforms.

Remote Customer Support - Phones and Chats - E-Books/Textbooks (4362)

Company: ModSquad

Location: Remote

Posted Nov 16, 2024

ModSquad is hiring for a customer support role, requiring candidates with Zendesk experience, strong multitasking skills, and a professional demeanor. The job involves responding to customer inquiries via phone, chat, and email, and requires a dedicated laptop or desktop computer with Windows 10 or above.

Gaming Customer Support - English (EGR1124)

Company: ModSquad

Location: Remote

Posted Nov 19, 2024

ModSquad is seeking dedicated professionals to join their remote team as key company representatives in game support. The role involves providing exceptional customer service, handling customer inquiries, and resolving issues. The company is an Equal Opportunity Employer and offers opportunities across the globe.

Employee Relations Specialist- Jamaica (4344)

Company: ModSquad

Location: Remote

Posted Nov 19, 2024

The job posting is for a Human Resources Employee Relations Specialist to join ModSquad, a global provider of managed digital engagement services. The ideal candidate will possess excellent verbal and written English language skills, have experience in employee relations and labor law, and be able to work in a multicultural environment.

Engagement Moderation (4300)

Company: ModSquad

Location: Remote

Posted Nov 17, 2024

ModSquad is seeking Mod Contractors to join their network, offering flexible schedules, competitive hourly rate, and opportunities to work with top-tier clients. The company is looking for individuals with engagement moderation background, good communication skills, and ability to work independently.

Customer Support - Phones (4370)

Company: ModSquad

Location: Remote

Posted Nov 18, 2024

ModSquad is seeking Customer Support contractors to work with top-tier brands. The job requires a background in Customer Support, flexibility, and a positive attitude. The company offers flexible schedules, competitive hourly rates, and the opportunity to work with well-known clients.

Customer Support - Phones (4369)

Company: ModSquad

Location: Remote

Posted Nov 18, 2024

ModSquad is seeking Mod Contractors to join their network, offering flexible schedules, competitive hourly rate, and the opportunity to work with top-tier clients. The company provides managed digital engagement services, with experienced Mods available in 50+ languages in 70+ countries.

Frequently Asked Questions

What is it like to work at ModSquad?
ModSquad’s remote‑first culture offers flexible hours and a flat hierarchy that rewards autonomy. Teams spread across 100+ time zones use Slack, Zoom, and Asana for daily collaboration. The company provides a $500 annual learning stipend, monthly tech talks, and a 100% health coverage plan. Mental‑health resources, a 401(k) match, and generous paid‑time‑off help employees balance work and life.
What types of positions are available at ModSquad?
ModSquad hires across multiple domains: 1) Tech roles – Frontend, Backend, Full‑Stack Engineers, QA Automation Engineers, DevOps, and Data Analysts. 2) Product roles – Product Managers, UX Researchers, and Product Analysts. 3) Client‑facing roles – Customer Success Managers, Content Moderation Specialists, Community Managers, and Security Analysts. Each role includes specific skill requirements and opportunities for career growth.
How can I stand out as an applicant?
Tailor your resume to the exact role by highlighting relevant metrics and tools (e.g., GitHub projects, test‑automation frameworks, or moderation KPIs). Showcase remote collaboration experience and proficiency in Slack, Asana, or similar platforms. Prepare for the technical assessment by practicing coding challenges on LeetCode or HackerRank, and for the behavioral interview by outlining past projects that demonstrate autonomy and cross‑team collaboration. Finally, ask insightful questions about ModSquad’s AI moderation pipeline or product roadmap to signal genuine interest.

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