Jobs at ModSquad

Positions 292

ModSquad, founded in 2009, has grown into a leading digital services firm that partners with brands to deliver customer support, content moderation, community management, and security solutions. Leveraging AI and a global remote workforce, the company is recognized for its scalable, tech‑driven service model and a culture that prioritizes employee autonomy.

The company hires for a mix of tech‑centric and customer‑facing roles, including Software Engineers (frontend, backend, full stack), QA Automation Engineers, Data Analysts, Product Managers, Content Moderation Specialists, and Customer Success Managers. Candidates can expect rigorous technical assessments, collaborative project environments, and the opportunity to work on high‑impact, client‑facing products.

Job Transparency’s ModSquad listings present transparent salary brackets, employee sentiment scores, and real‑time market comparisons. By accessing this data, applicants can benchmark offers, negotiate confidently, and choose roles that align with their compensation expectations and career goals.

Customer Support - English (EGR924)

Company: ModSquad

Location: Remote

Posted Sep 26, 2024

ModSquad is seeking dedicated professionals to join their remote team as key company representatives in game support. The role involves providing exceptional customer service, handling customer inquiries, and resolving issues. The company is an Equal Opportunity Employer and offers opportunities across the globe.

Mod Contractor

Company: ModSquad

Location: Remote

Posted Sep 29, 2024

ModSquad offers freelance digital engagement opportunities with flexible scheduling, allowing individuals to work from home and choose their own projects. The company provides experience working with well-known brands and offers a passion-driven work environment.

Tier 1 Customer Support - EGR1114

Company: ModSquad

Location: Remote

Posted Nov 15, 2024

ModSquad is seeking experienced Customer Support Representatives to work remotely with top eBook providers. The job requires excellent writing and problem-solving skills, a strong passion for books and storytelling, and the ability to communicate technical issues effectively.

Revenue Operations Administrator - Salesforce (4218)

Company: ModSquad

Location: Other US Location

Posted Oct 04, 2024

The job posting is looking for a Revenue Operations specialist to manage the growth and maintenance of the company's Revenue Operations environment. The role requires experience with Salesforce, sales technology, and cross-functional collaboration. The company is a global provider of managed digital engagement services and is an equal opportunity employer.

Tier 2 Customer Support - Tickets - Russian (4236)

Company: ModSquad

Location: Remote

Posted Sep 24, 2024

ModSquad is seeking Mod Contractors to join their network, providing tier 2 customer support for various games and services. The ideal candidate must have a positive attitude, be motivated, and have a strong attention to detail.

Marketing Campaign Manager (FT Consultant Role)

Company: ModSquad

Location: Remote

Posted Oct 05, 2024

ModSquad is seeking a marketing campaign manager to create and run marketing campaigns, manage events, and analyze results. The role requires a highly organized B2B campaign marketer with experience in events and integrated marketing campaigns. The company offers a flexible work-from-home arrangement, competitive salary, and benefits.

Tier 2 Customer Support - Tickets - Dutch (4238)

Company: ModSquad

Location: Remote

Posted Sep 25, 2024

ModSquad is seeking Mod Contractors to join their network, providing tier 2 customer support for various games and services. The ideal candidate must have a positive attitude, be motivated, and have a strong attention to detail.

General Support (Freelance) - Bilingual Mandarin/English (0001)

Company: ModSquad

Location: Remote

Posted Oct 04, 2024

ModSquad is seeking Mod Contractors to join their network, working on client projects with flexible schedules and hourly rates to be discussed. Requirements include a dedicated laptop, quality headset, and quiet workspace.

Remote Technical Support - Phone, Email (4242)

Company: ModSquad

Location: Other US Location

Posted Oct 02, 2024

ModSquad is a global provider of managed digital engagement services, partnering with IT consulting firms to develop solutions for various industries. They are currently hiring technical support representatives with experience in IT helpdesk roles, proficient in technology, and skilled in providing support via phone and handling ticket-based inquiries.

Remote Content Moderation - German (4243)

Company: ModSquad

Location: Other US Location

Posted Oct 02, 2024

ModSquad is looking for experienced Content Moderators to join their team. The role involves reviewing and moderating content in German, with a commitment of 10 hours per week for 90 days. The company is an Equal Opportunity Employer and offers competitive pay rates.

Customer Support - Spanish Bilinguals (EGR924)

Company: ModSquad

Location: Remote

Posted Sep 25, 2024

ModSquad is seeking dedicated professionals to join their remote team as key company representatives in game support. The role involves providing exceptional customer service, handling customer inquiries, and resolving issues. The company is an Equal Opportunity Employer and offers opportunities across the globe.

Tier 2 Customer Support - Tickets - Finnish (4237)

Company: ModSquad

Location: Remote

Posted Sep 24, 2024

ModSquad is seeking Mod Contractors to join their network, providing tier 2 customer support for various games and services. The ideal candidate must have a positive attitude, be motivated, and have a strong attention to detail.

Frequently Asked Questions

What is it like to work at ModSquad?
ModSquad’s remote‑first culture offers flexible hours and a flat hierarchy that rewards autonomy. Teams spread across 100+ time zones use Slack, Zoom, and Asana for daily collaboration. The company provides a $500 annual learning stipend, monthly tech talks, and a 100% health coverage plan. Mental‑health resources, a 401(k) match, and generous paid‑time‑off help employees balance work and life.
What types of positions are available at ModSquad?
ModSquad hires across multiple domains: 1) Tech roles – Frontend, Backend, Full‑Stack Engineers, QA Automation Engineers, DevOps, and Data Analysts. 2) Product roles – Product Managers, UX Researchers, and Product Analysts. 3) Client‑facing roles – Customer Success Managers, Content Moderation Specialists, Community Managers, and Security Analysts. Each role includes specific skill requirements and opportunities for career growth.
How can I stand out as an applicant?
Tailor your resume to the exact role by highlighting relevant metrics and tools (e.g., GitHub projects, test‑automation frameworks, or moderation KPIs). Showcase remote collaboration experience and proficiency in Slack, Asana, or similar platforms. Prepare for the technical assessment by practicing coding challenges on LeetCode or HackerRank, and for the behavioral interview by outlining past projects that demonstrate autonomy and cross‑team collaboration. Finally, ask insightful questions about ModSquad’s AI moderation pipeline or product roadmap to signal genuine interest.

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