Jobs at ModSquad

Positions 292

ModSquad, founded in 2009, has grown into a leading digital services firm that partners with brands to deliver customer support, content moderation, community management, and security solutions. Leveraging AI and a global remote workforce, the company is recognized for its scalable, tech‑driven service model and a culture that prioritizes employee autonomy.

The company hires for a mix of tech‑centric and customer‑facing roles, including Software Engineers (frontend, backend, full stack), QA Automation Engineers, Data Analysts, Product Managers, Content Moderation Specialists, and Customer Success Managers. Candidates can expect rigorous technical assessments, collaborative project environments, and the opportunity to work on high‑impact, client‑facing products.

Job Transparency’s ModSquad listings present transparent salary brackets, employee sentiment scores, and real‑time market comparisons. By accessing this data, applicants can benchmark offers, negotiate confidently, and choose roles that align with their compensation expectations and career goals.

Marketing Campaign Manager

Company: ModSquad

Location: Remote

Posted Sep 07, 2024

ModSquad is seeking a marketing campaign manager to create and run marketing campaigns, manage events, and analyze results. The role requires a highly organized B2B campaign marketer with experience in events and integrated marketing campaigns. The company offers a flexible work-from-home arrangement, competitive salary, and benefits.

T2 Gaming Technical Support - Tickets/Email (4229)

Company: ModSquad

Location: Remote

Posted Sep 18, 2024

ModSquad is seeking Mod Contractors to join their network, providing technical customer support for top-tier brands. The company offers flexible schedules, competitive pay rates, and opportunities for long-term projects.

Workforce Coordinator - Philippines (4142)

Company: ModSquad

Location: Remote

Posted Sep 11, 2024

ModSquad is seeking an experienced Workforce Coordinator to join their team. The role involves supporting management and Mod teams by overseeing shift scheduling and ensuring accurate timesheet approvals. The company offers a dynamic work environment and opportunities for growth.

Demand Generation Content Writer (Consultant Role)

Company: ModSquad

Location: Remote

Posted Aug 27, 2024

ModSquad is looking for a demand gen content writer to join their marketing team. The ideal candidate should have 35 years of proven success, excellent writing and editing skills, and experience with online content strategy and creation.

Workday (HCM) Analyst - Philippines (4199)

Company: ModSquad

Location: Remote

Posted Sep 07, 2024

ModSquad is a global provider of managed digital engagement services, offering expertise in chat, moderation, and community management. The company is seeking a Workday HCM Analyst to support the administration, configuration, and enhancement of their Workday platform.

General Support (Freelance) - Bilingual Vietnamese/English (0001)

Company: ModSquad

Location: Remote

Posted Sep 11, 2024

ModSquad is seeking Mod Contractors to join their network, working on client projects with flexible schedules and hourly rates to be discussed. Requirements include a dedicated laptop, quality headset, and quiet workspace.

T1 Gaming Technical Support - Jamaica -Tickets (4197)

Company: ModSquad

Location: Remote

Posted Sep 10, 2024

ModSquad is seeking Mod Contractors to join their network, offering flexible schedules and the chance to work on cool client projects. The company is looking for technical support professionals with strong attention to detail, knowledge of Unreal Engine, and experience in customer support, QA, and salesforce.

Remote Technical Customer Support (T2) - (4215)

Company: ModSquad

Location: Remote

Posted Sep 20, 2024

ModSquad is looking for topnotch technical and customer support professionals to join a new client partnership. The company is offering exciting opportunities for those who are passionate about high-speed internet and have excellent written and verbal communication skills.

Workforce Analyst - Philippines (4171)

Company: ModSquad

Location: Remote

Posted Aug 27, 2024

ModSquad is seeking an experienced Workforce Analyst to join their team. The role involves providing forecast modeling, capacity planning, and staffing optimization analysis support to management and Mod teams. The ideal candidate will have 3+ years of forecasting and operational planning experience in a call center environment.

Remote Technical Support - Phone, Email (5194)

Company: ModSquad

Location: Other US Location

Posted Sep 11, 2024

ModSquad is a global provider of managed digital engagement services, partnering with IT consulting firms to provide tailored IT services. They are currently looking for experienced technical support representatives to join their team.

T1 Gaming Technical Support - LATAM -Tickets (4197)

Company: ModSquad

Location: Remote

Posted Sep 05, 2024

ModSquad is seeking Mod Contractors to join their network, offering flexible schedules and the chance to work on cool client projects. The company is looking for technical support professionals with strong attention to detail, knowledge of Unreal Engine, and experience in customer support, QA, and salesforce.

General Support (Freelance) - Bilingual Thai/English (0001)

Company: ModSquad

Location: Remote

Posted Sep 11, 2024

ModSquad is seeking Mod Contractors to join their network, working on client projects with flexible schedules and hourly rates to be discussed. Requirements include a dedicated laptop, quality headset, and quiet workspace.

Frequently Asked Questions

What is it like to work at ModSquad?
ModSquad’s remote‑first culture offers flexible hours and a flat hierarchy that rewards autonomy. Teams spread across 100+ time zones use Slack, Zoom, and Asana for daily collaboration. The company provides a $500 annual learning stipend, monthly tech talks, and a 100% health coverage plan. Mental‑health resources, a 401(k) match, and generous paid‑time‑off help employees balance work and life.
What types of positions are available at ModSquad?
ModSquad hires across multiple domains: 1) Tech roles – Frontend, Backend, Full‑Stack Engineers, QA Automation Engineers, DevOps, and Data Analysts. 2) Product roles – Product Managers, UX Researchers, and Product Analysts. 3) Client‑facing roles – Customer Success Managers, Content Moderation Specialists, Community Managers, and Security Analysts. Each role includes specific skill requirements and opportunities for career growth.
How can I stand out as an applicant?
Tailor your resume to the exact role by highlighting relevant metrics and tools (e.g., GitHub projects, test‑automation frameworks, or moderation KPIs). Showcase remote collaboration experience and proficiency in Slack, Asana, or similar platforms. Prepare for the technical assessment by practicing coding challenges on LeetCode or HackerRank, and for the behavioral interview by outlining past projects that demonstrate autonomy and cross‑team collaboration. Finally, ask insightful questions about ModSquad’s AI moderation pipeline or product roadmap to signal genuine interest.

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