Jobs at ModSquad
ModSquad, founded in 2009, has grown into a leading digital services firm that partners with brands to deliver customer support, content moderation, community management, and security solutions. Leveraging AI and a global remote workforce, the company is recognized for its scalable, tech‑driven service model and a culture that prioritizes employee autonomy.
The company hires for a mix of tech‑centric and customer‑facing roles, including Software Engineers (frontend, backend, full stack), QA Automation Engineers, Data Analysts, Product Managers, Content Moderation Specialists, and Customer Success Managers. Candidates can expect rigorous technical assessments, collaborative project environments, and the opportunity to work on high‑impact, client‑facing products.
Job Transparency’s ModSquad listings present transparent salary brackets, employee sentiment scores, and real‑time market comparisons. By accessing this data, applicants can benchmark offers, negotiate confidently, and choose roles that align with their compensation expectations and career goals.
Remote Customer Support - Vietnamese/English - Music Streaming (3159)
Company: ModSquad
Location: Remote
Posted Sep 27, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time Rates will be disclosed during the interview processIndividual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. ***Pay rates vary by client and are not negotiable. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. ModSquad is an Equal Opportunity Employer. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. ***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Commitment:25 hours per week (8 hours required over Saturday and/or Sunday)90 daysQualified applicants will need to have a language assessment in Vietnamese and English, to ensure adequate proficiency.Orientation specifics (all times Pacific): Begins: 10/09/2023 Training: 3 days, 5 AM - 2 PMNesting: 15 days, 5 AM - 2 PMProduction: Daily, 6 AM - 8 PM.