Jobs at ModSquad
289 open positions
Engagement Moderation - MMORPG (2650)
Company: ModSquad
Location: Remote
Posted Feb 20, 2024
<p>ModSquad has partnered with multiple toptier brandsclients across the globe and we need the best of the best in <b>Moderation<b> <p> <p><br ><p> <p>Do you have an <b>Engagement<b> <b>Moderation<b> background<p> <p>Do you enjoy workfromhome and flexible schedules<p> <p>ModSquad is seeking Mod Contractors to join our network <p> <p><br ><p> <p>If you want the chance to work gigs on the coolest of client projects<b>then ModSquad is the place for you<b> Our clients are strictly Top Tier whose product offerings and services are hip contemporary and very current You will instantly know who they are and very likely use them yourselves Their customers expect the best service and support and thats where we come in <p> <p><br ><p> <p>Our Mods bring super skills a positive attitude and a great vibe to project work every day Mods assist and guide customers to the right answers solve concerns and are the GPS for customers to understand and optimize the best use of a clients product or services Project gigs are available now and more are on the horizon<p> <p><br ><p> <p>Do you have a creative mind as well as a deep understanding of online communities and social media <b>ModSquad <b>is seeking a <b>Social Media Engagement Moderator <b>with experience and passion for gaming communities to join our team <p> <p><br ><p> <p>As a ModSquad <b>Social Media Engagement Moderator<b> you will provide social media engagement on Twitter Facebook and Instagram as well as the game Forums This will also include some minor moderation on Discord but the focus will be on engagement <p> <p><br ><p> <p><b>Project Hours<b><p> <p>247<p> <p><br ><p> <p><b>Hourly Rate<b><p> <p>To be discussed in the interview phase<p> <p><br ><p> <p><b>Commitment<b><p> <p>10 hours per week<p> <p>90 days as needed<p> <p><br ><p> <p><b>Language<b><p> <p>English<p> <p><b>What We Are Looking For<b> <p><ul><li>Be a professionallevel <b>English <b>speaker<li> <li>Social Media experience is a plus<li> <li>Must be able to write custom responses using proper grammar and spelling<li> <li>Be communicative with Management and team members while on shift<li> <li>A love of games and an understanding of gaming forums are a huge plus<li> <ul><p><b>Playing the game is a requirement for this project Please ensure you have a PC with at least the following specifications <b> <p><ul><li>64bit processor and operating system <li> <li>OS Windows 10 64bit <li> <li>Processor Intel Core i3 AMD Ryzen 3 <li> <li>Memory 8 GB RAM <li> <li>Graphics NVIDIA GeForce 460 <li> <li>DirectX Version 90c or higher 2010 June <li> <li>Network Broadband Internet connection <li> <li>Storage 50 GB+ available space<li> <ul><p><b>WorkSpace Requirements<b> <p><ul><li>Dedicated laptop or desktop computer with Windows 10 or above<li> <li>Willingness to install MSQ security software and 2FA app on the phone<li> <ul><p><b>Whats In It For You<b> <p><ul><li>The potential to work with some of the coolest clients around the world like the NFL Vimeo and Topps <li> <li>Flexible selfscheduling<li> <li>Access to Hot Gigs postings exclusive to the Mod Network<li> <li>Work from home<li> <li>Competitive hourly rate Discussed during your first interview<li> <li>Paid orientation<li> <ul><p> <p><p><b>PRO TIP Take your time and make sure you do a thorough job in completing your application Your responses should be grammatically correct and comprehensive This will greatly increase the probability of scoring an interview<b><p> <p><br ><p> <p><i><b>Please note A Chromebook is not sufficient for ModSquad projects<b><i><p> <p><br ><p> <p><b><u>Who is ModSquad<u><b><p> <p>ModSquad is a global provider of managed digital engagement services Our 10000+ Mods chat with customers moderate web content manage communities and buzz in social media for many of the worlds coolest brands including the NFL Zendesk and Topps to name a few We bring companies closer to their customers than ever before From global enterprises to international agencies to hip new startups our clients have reaped the benefits of putting ModSquads expertise to work With experienced Mods available in 50+ languages in 70+ countries were your squad for the digital world <p> <p><br ><p> <p><i>ModSquad is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex including pregnancy gender national origin ancestry age physical or mental disability military status status as a veteran or disabled veteran sexual orientation gender identity or expression marital or family status genetic information medical condition or any other basis protected by applicable federal state or local law ordinance or regulation <i><p> <p><br ><p> <p><i>Pay rates vary by client and are not negotiable Rates will be disclosed during the interview process<i><p> <p><p>
Remote Customer Support - Traditional Chinese - Inbound Messaging (3429)
Company: ModSquad
Location: Remote
Posted Dec 09, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. Rates will be disclosed during the interview process Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. ***Pay rates vary by client and are not negotiable. ModSquad is an Equal Opportunity Employer. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. ModSquad is a global provider of managed digital engagement services.
Customer Support -Tickets - LATAM - English (3399)
Company: ModSquad
Location: Remote
Posted Oct 28, 2023
ModSquad is seeking experienced Ticket Customer Support Representatives for a project with a globally-popular gaming company. The role involves providing customer support, solving problems, and assisting customers with the client's products or services. The project requires a 25-hour weekly commitment, with at least 8 hours on weekends, and starts on December 7, 2023. The ideal candidate should have a great personality, be a team player, and have experience in high volume customer service. The role offers flexible self-scheduling, competitive hourly rates, and the opportunity to work with top-tier clients.
Customer Support - Phone, Chat, Ticket (3447)
Company: ModSquad
Location: Remote
Posted Nov 10, 2023
The Shared Team offers 24/7 customer support through various channels. They are seeking well-organized individuals with multitasking skills, a PC with a headset, and a quiet workspace. No Apple devices are allowed. Candidates must have an extensive resource site for issue research and minor troubleshooting. The job requires following workflows and scripts. ModSquad is an Equal Opportunity Employer, and pay rates vary based on factors like role complexity and experience. This remote position excludes California, Colorado, New York, and Washington residents.
Remote Customer Support - Dutch - Inbound Messaging (3435)
Company: ModSquad
Location: Remote
Posted Feb 22, 2024
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. Rates will be disclosed during the interview process Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. ***Pay rates vary by client and are not negotiable. ModSquad is an Equal Opportunity Employer. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. ModSquad is a global provider of managed digital engagement services.
Remote Customer Support - German - Inbound Messaging (3432)
Company: ModSquad
Location: Remote
Posted Dec 09, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. Rates will be disclosed during the interview process Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. ***Pay rates vary by client and are not negotiable. ModSquad is an Equal Opportunity Employer. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. ModSquad is a global provider of managed digital engagement services.
Remote Customer Support - Polish - Digital Music Service (3376)
Company: ModSquad
Location: Remote
Posted Nov 06, 2023
ModSquad is seeking experienced Customer Support Representatives for a long-term project with a top music streaming service. The role involves providing world-class support in Polish, handling multiple messages simultaneously, and maintaining high engagement with customers. The company offers flexible self-scheduling, remote work, competitive pay, and opportunities to work with renowned clients. Requirements include language proficiency in Polish and English, a dedicated workspace, and stable internet connection.
Phones - Customer Support - LATAM (3440)
Company: ModSquad
Location: Remote
Posted Nov 07, 2023
ModSquad is partnering with a streaming service for a project that involves customer service for phone and email inquiries. The ideal candidate should have strong customer service experience, excellent communication skills, and experience with streaming services. The project offers flexible self-scheduling, work from home opportunities, and a competitive hourly rate. ModSquad is an Equal Opportunity Employer.
Technical Support (3532)
Company: ModSquad
Location: Remote
Posted Dec 09, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time. Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. ***Pay rates vary by client and are not negotiable. ModSquad is an Equal Opportunity Employer. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. Rates will be disclosed during the interview process. ModSquad is a global provider of managed digital engagement services.
Spotify Ch
Company: ModSquad
Location: remote
Posted Dec 04, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. Rates will be disclosed during the interview process Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. ***Pay rates vary by client and are not negotiable. ModSquad is an Equal Opportunity Employer. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. ModSquad is a global provider of managed digital engagement services.
HCM Workday Consultant
Company: ModSquad
Location: Remote - Costa Rica
Posted Nov 21, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.Please mention the word **MEMORABLE** and tag RMjAuMjUzLjM3LjIzMg== when applying to show you read the job post completely (RMjAuMjUzLjM3LjIzMg==). We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. Collaborates with the Workday Finance and Projects Manager(s) to prioritize cross system impacted initiatives or enhancements.Your Experience:6+ years of strong hands-on experience delivering Workday solutions through all stages of the delivery lifecycle It would be awesome if you’re a former Workday implementer certified or Pro certified in Core HCM, Core Compensation, Advanced Compensation, Advanced Reporting, Talent OptimizationExpert level proficiency in Workday HCM, Compensation (Advanced), Absence Management, Talent and Performance and Reporting Familiar with Workday Express Launch implementation program is a plusSkilled at stakeholder engagement, working with cross-functional/ regional teams to understand and address functional and data-related requirements Experienced change agent - background in change management methodologies, approaches and execution to fit business and culture needsAbility to influence adoption of the optimal approach at all levels and drive the seamless delivery of projects through strong project management capabilities Proven ability to build great relationships and convey and debate design rationale - Emphasis on thought partnership and collaboration Solid knowledge of HR systems structure, functions and processes - Sound understanding of interdependencies between various systems and downstream impacts Experience building and maintaining workflows and understanding system integrations Ability to manage multiple priorities and thrive in a global, dynamic environment – adopting an iterative design process Workday Pro certification preferred Bachelor’s degree or equivalent military experience preferred\nAbout ModSquad:ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.ModSquad is an Equal Opportunity Employer. This is a beta feature to avoid spam applicants. This role requires a critical thinker and resilient collaborator who creates creative solutions and can execute tactically while maintaining a view to long-term goals and company objectives.\nWhat you’ll be doing:Partner with the Workday project team to lead the design and implementation of Workday HCM, including ongoing administration and maintenanceTake the lead on any new functionality coming in the future – from creative enhancements to the roll-out of end-to-end automation initiativesDemonstrate your continuous improvement and innovative mindset to identify, recommend, and improve current systems and processes Implement upgrades and enhancements, lead testing and data validation, and ensure that overall system performance is aligned with business objectives Take the lead on data governance, collaborating with key stakeholders to define security roles, access controls and permission sets, ensuring appropriate level of data security and segregation of duties Work closely with functional leads, managers and technical teams to gather requirements, recommend, design and implement solutions, and ensure user ease of adoption Ensure HRIS compliance with data privacy regulations and company policies, including data security and confidentiality. In this role, you will report to the Sr. Director of People Operations; partner across the People Team, with IT, and other internal partners such as finance and payroll to analyze current practices, lead the implementation of Workday HCM, and enhance processes by using new and existing technology. Companies can search these words to find applicants that read this and see they're human. Lead and drive organizational change management through system and process implementation.
Engagement Moderation (3698)
Company: ModSquad
Location: Other US Location
Posted Feb 22, 2024
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. ***Pay rates vary by client and are not negotiable. ModSquad is an Equal Opportunity Employer. As a ModSquad Social Media Engagement Moderator, you will provide social media engagement on Twitter, Facebook, and Instagram, as well as the game Forums. Please note: A Chromebook is not sufficient for ModSquad projects. Your responses should be grammatically correct and comprehensive. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Flexible self-scheduling Access to ‘Hot Gigs’ postings exclusive to the Mod Network Work from home Competitive hourly rate - Discussed during your first interview Paid orientation ***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. This will also include some minor moderation on Discord, but the focus will be on engagement.