Jobs at Nextech

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Software Development Manager

Company: Nextech

Location: USA

Posted Apr 12, 2024

Why join Nextech We are a leader in specialty healthcare technology solutions headquartered in Tampa FL We are an evergrowing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence We hold these values in high regard and are driven to succeed in all we do Were committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology just to name a few we want to hear from you We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply If you are a candidate in need of assistance or an accommodation in the application process please contact <a class=fontbold underline fontbold underline postingslink href=mailtotalentnextechcom rel=noopener noreferrer nofollow target=blank> talentnextechcom <a> Job Summary The Software Team Manager is primarily responsible for guiding software development teams in the creation and maintenance of Nextech products This role manages a team of talented motivated software developers to solve problems and implement software requirements in coordination with all other departments The Software Team Manager is in charge of evaluating upcoming work assessing scope and feasibility of projects and ensuring that the team is working to complete all projects in a timely fashion The team manager is ultimately responsible for evaluating projects providing a timeline for completion and ensuring high product quality The Software Team Manager must be able to perform all the work of a Software Engineer III in addition to these roles and should provide guidance and direction to the team The Software Team Manager will work with the VP of Software Development to determine priorities and task assignment among the software engineering department All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate In addition to working in accordance with appropriate conduct and behavioral standards specific responsibilities of this role include Essential Functions <ul> <li> Build software in a SCRUM environment using C Angular SQL C++ and other languagesframeworks <li> <li> Embrace best practices in software development Code Reviews Unit Tests CICD and leverage them every day <li> <li> Manage and monitor Software Engineer employees <li> <li> Guide and direct all software development projects <li> <li> Drive and implement organizational improvements throughout the software team <li> <li> Communicate with all levels of the organization often balancing competing priorities <li> <li> Assist product owners in writing high quality requirements <li> <li> Estimate deadlines on projects as designed <li> <li> Test and code review other team members work <li> <li> Lead and coordinate projects independently <li> <li> Architect and design solutions to complex systems <li> <li> Evaluate advanced issues for customerfacing issue resolution <li> <li> Demonstrate a high level of knowledge throughout all Nextech products and technologies <li> <ul> Minimum Requirements <ul> <li> Solid knowledge of C Angular SQL and cloud hosting <li> <li> 710 years industry experience including development of robust scalable microservice back ends <li> <li> 35 years of experience with the Microsoft tech stack <li> <li> 3+ years using Microsoft SQL Server and writing advanced queries <li> <li> Experience delivering a product to market using Agile methodologies <li> <li> Experience as a lead coach or supervisor providing feedback and guidance to a team of engineers <li> <li> A passion for excellence in software development the ability to write clean code a love of unit testing and the need to have your software to be usable from the very beginning <li> <li> Strong technical analytical and communication skills <li> <li> Personal drive to work in a dynamic environment where you can develop your skills while taking ownership and pride in everything you build <li> <li> An appreciation for open and constructive dialog with your team members and across teams <li> <li> An understanding of what DevOps should truly mean to a strong crossfunctional team <li> <li> Creativity motivation and a strong attention to detail <li> <ul> Preferred Qualifications <ul> <li> Skilled in using Git and GitHub for version control and collaboration <li> <li> Indepth experience with Microsoft Azure and Azure DevOps for cloud computing and development operations <li> <li> Practical experience with Jira for project management and issue tracking <li> <li> Experience on AI projects with realworld or personal impact <li> <li> Understanding of medical systems including relevant processes and guidelines <li> <ul> Total Rewards <ul> <li> Employee Assistance Program with free counseling sessions available <li> <li> Flexible Time Off take time off when you need it without worrying about available hours <li> <li> 10 paid holidays + 1 floating holiday <li> <li> Generous annual bonus opportunity <li> <li> iCREATE Employee Recognition Program <li> <li> Insurance Choice of Medical Dental and Vision plans <li> <li> Wellness Program including discounts on medical premiums <li> <li> Health Savings Account <li> <li> Flexible Spending Account <li> <li> Volunteer Time Off <li> <li> 100 CompanyPaid Parental leave <li> <li> 401k with Employer Match <li> <li> 100 CompanyPaid Life Insurance and ShortLong Term Disability Insurance <li> <li> CompanySponsored 529 College Savings Plan <li> <li> Corporate Discounts on Retail Travel and Entertainment <li> <li> Pet Insurance options <li> <ul> Working Environment <ul> <li> Nextech operates as a hybrid work organization employees may work both from home and the office <li> <li> Activities require a significant amount of work in front of a computer monitor <li> <li> Longdistance or air travel as needed not to exceed 5 travel <li> <ul>

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leader in specialty healthcare technology solutions competitive pay a generous bonus structure comprehensive wellness program and many other benefits

Senior Data Engineer

Company: Nextech

Location: USA

Posted May 01, 2024

Nextech, a leader in specialty healthcare technology solutions, is seeking a Senior Data Engineer with 5+ years of experience in SQL Server DBA or Database Developer roles. The role involves designing, building, and maintaining data infrastructure, developing data pipelines, and enhancing data quality. The company offers competitive pay, a generous bonus structure, and comprehensive benefits. The ideal candidate should have experience with modern cloud tools, ETL performance tuning, and Agile environments.

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leader in specialty healthcare technology competitive pay and benefits commitment to diversity

Customer Success Operations Manager

Company: Nextech

Location: Remote

Posted Apr 30, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, benefits, and a commitment to diversity. The company is seeking a Customer Success Manager to optimize its Customer Success platforms and drive process improvements.

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Payments Project Manager

Company: Nextech

Location: USA

Posted Apr 20, 2024

Why join Nextech We are a leader in specialty healthcare technology solutions headquartered in Tampa FL We are an evergrowing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence We hold these values in high regard and are driven to succeed in all we do Were committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology just to name a few we want to hear from you We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply If you are a candidate in need of assistance or an accommodation in the application process please contact <a class=fontbold underline fontbold underline postingslink href=mailtotalentnextechcom rel=noopener noreferrer nofollow target=blank> talentnextechcom <a> Job Summary The Payments Project Specialist is responsible for managing the Payment Implementation Project activities for all sources of Payments implementation needs including new payments customers add locations for existing payment customers and Partner payment integrations SHe will also support coordination of the Early Adopter EA program for each payment integrations and payment feature releases for all specialties that Nextech supports SHe will help to define track and report success criteria of each implementation and feature release prior to the defined General Availability GA Date helping determine if the GA date is viable or needs to be rescheduled SHe will work closely with the broader implementation team to track success of the activation and training sessions make recommendations for improvements be a point of contact for issues that are experienced reporting them to the Product Team and keeping the customer informed through resolution SHe will have the skill set to do preliminary triage on reported issues before handing them off to the Product Team for technical investigation root cause identification and fix implementation SHe will collaborate closely with the Payments Product team customers and other internal departments to achieve successful implementations and issue resolutions All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate Essential Functions <ul> <li> Own all Nextech Payments implementations <li> <ul> Nextech Payments in general Embedded Nextech payments Partner integration implementations Integrated CareCredit implementations <ul> <li> Help coordinate the identification of Beta customers for new payment integrations and feature releases <li> <li> Provide suggestions to improve implementation activation and overall client experience for payment customers <li> <li> Manage the thirdparty integrations and are certified to use Nextech Payments adherence to Nextech Payments best practices <li> <li> Coordinate the implementation and activation of Nextech Payments customers that want to leverage certified thirdparty software solutions with Nextech Payments <li> <li> Help educate internal stakeholders on existing and new Nextech Payments and other PayFac features <li> <li> Frontline defense team member for PayFac product team performing troubleshooting issue reporting and handoff to Product tracking through resolution <li> <li> Help with feature launch and commercialization <li> <ul> Support creation and maintenance of artifacts KB and SOP documentation demo videos Communicate and help train clients when needed <ul> <li> Help with Nextech Payments activation and first deposit metrics <li> <li> Work with the Payments team to help educate the Sales PSM CSMs and Support with payment Training Documentation Process Updates <li> <li> Be a crossfunctional team member between PayFac and Implementations <li> <ul> Provide support and assistance to implementations for all Payment features and 3rd party software integrations Help with Support Cases Activate Payments Licenses Assist implementations with training clients on Nextech Payments and its features Support Implementations team with client setup device ordering and activation session troubleshooting Manage postgo live client health check <ul> <li> Assist the team with meetings as a representative of PayFac product where necessary <li> <li> Be a Salesforce expert for PayFac team <li> <li> Support quantitative analysis of Payments feature utilization by clients and supportsupply data for healthchecks in coordination with CSMsPSMs to identify any blockers and drive feature adoption <li> <ul> Minimum Requirements <ul> <li> 3 years of experience in the payments industry holding a variety of positions working with internal and external clients <li> <li> Knowledge and understanding of all facets of the Card Payment Industry <li> <li> Bachelors degree preferably in business information technology or related area or equivalent experience <li> <li> Demonstrate superior problem solving and troubleshooting skills <li> <li> Ability to multitask prioritize and meet deadlines <li> <li> Excellent communication skills with strong ability to build meaningful crossfunctional relationships and buyin <li> <li> Critical thinker with strong analytical and problemsolving skills <li> <li> Demonstrated experience with data using Excel other MS Office programs <li> <li> Must possess high degree of professionalism and proven ability to work with confidential information <li> <li> Ability to work in a fastpaced environment with ambiguity and minimal oversight <li> <li> Strong attention to detail with excellent written and verbal communication skills <li> <ul> Preferred Qualifications <ul> <li> Bachelors degree in Business Administration or related field andor related experience <li> <li> Project Manager or Project Coordinator experience dealing with multiple stakeholders <li> <ul> Working EnvironmentPhysical Demands <ul> <li> This is primarily a remote role <li> <li> Longdistance or air travel as needed not to exceed 10 travel <li> <li> Activities require a significant amount of work in front of a computer monitor <li> <ul> Total Rewards <ul> <li> Employee Assistance Program with free counseling sessions available <li> <li> Flexible Time Off take time off when you need it without worrying about available hours <li> <li> 10 paid holidays + 1 floating holiday <li> <li> Generous annual bonus opportunity <li> <li> iCREATE Employee Recognition Program <li> <li> Insurance Choice of Medical Dental and Vision plans <li> <li> Wellness Program including discounts on medical premiums <li> <li> Health Savings Account <li> <li> Flexible Spending Account <li> <li> Volunteer Time Off <li> <li> 100 CompanyPaid Parental leave <li> <li> 401k with Employer Match <li> <li> 100 CompanyPaid Life Insurance and ShortLong Term Disability Insurance <li> <li> CompanySponsored 529 College Savings Plan <li> <li> Corporate Discounts on Retail Travel and Entertainment <li> <li> Pet Insurance options <li> <ul>

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Payments Project Specialist

Company: Nextech

Location: Remote

Posted Apr 19, 2024

Why join Nextech We are a leader in specialty healthcare technology solutions headquartered in Tampa FL We are an evergrowing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence We hold these values in high regard and are driven to succeed in all we do Were committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology just to name a few we want to hear from you We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply If you are a candidate in need of assistance or an accommodation in the application process please contact talentnextechcom Job Summary The Payments Project Specialist is responsible for managing the Payment Implementation Project activities for all sources of Payments implementation needs including new payments customers add locations for existing payment customers and Partner payment integrations SHe will also support coordination of the Early Adopter EA program for each payment integrations and payment feature releases for all specialties that Nextech supports SHe will help to define track and report success criteria of each implementation and feature release prior to the defined General Availability GA Date helping determine if the GA date is viable or needs to be rescheduled SHe will work closely with the broader implementation team to track success of the activation and training sessions make recommendations for improvements be a point of contact for issues that are experienced reporting them to the Product Team and keeping the customer informed through resolution SHe will have the skill set to do preliminary triage on reported issues before handing them off to the Product Team for technical investigation root cause identification and fix implementation SHe will collaborate closely with the Payments Product team customers and other internal departments to achieve successful implementations and issue resolutions All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate Essential Functions <ul><li>Own all Nextech Payments implementations<li> Nextech Payments in general Embedded Nextech payments Partner integration implementations Integrated CareCredit implementations <li>Help coordinate the identification of Beta customers for new payment integrations and feature releases<li> <li>Provide suggestions to improve implementation activation and overall client experience for payment customers<li> <li>Manage the thirdparty integrations and are certified to use Nextech Payments adherence to Nextech Payments best practices<li> <li>Coordinate the implementation and activation of Nextech Payments customers that want to leverage certified thirdparty software solutions with Nextech Payments<li> <li>Help educate internal stakeholders on existing and new Nextech Payments and other PayFac features<li> <li>Frontline defense team member for PayFac product team performing troubleshooting issue reporting and handoff to Product tracking through resolution<li> <li>Help with feature launch and commercialization<li> Support creation and maintenance of artifacts KB and SOP documentation demo videos Communicate and help train clients when needed <li>Help with Nextech Payments activation and first deposit metrics<li> <li>Work with the Payments team to help educate the Sales PSM CSMs and Support with payment Training Documentation Process Updates<li> <li>Be a crossfunctional team member between PayFac and Implementations<li> Provide support and assistance to implementations for all Payment features and 3rd party software integrations Help with Support Cases Activate Payments Licenses Assist implementations with training clients on Nextech Payments and its features Support Implementations team with client setup device ordering and activation session troubleshooting Manage postgo live client health check <li>Assist the team with meetings as a representative of PayFac product where necessary<li> <li>Be a Salesforce expert for PayFac team<li> <li>Support quantitative analysis of Payments feature utilization by clients and supportsupply data for healthchecks in coordination with CSMsPSMs to identify any blockers and drive feature adoption<li> <ul>Minimum Requirements <ul><li>3 years of experience in the payments industry holding a variety of positions working with internal and external clients<li> <li>Knowledge and understanding of all facets of the Card Payment Industry<li> <li>Bachelors degree preferably in business information technology or related area or equivalent experience<li> <li>Demonstrate superior problem solving and troubleshooting skills<li> <li>Ability to multitask prioritize and meet deadlines<li> <li>Excellent communication skills with strong ability to build meaningful crossfunctional relationships and buyin<li> <li>Critical thinker with strong analytical and problemsolving skills<li> <li>Demonstrated experience with data using Excel other MS Office programs<li> <li>Must possess high degree of professionalism and proven ability to work with confidential information<li> <li>Ability to work in a fastpaced environment with ambiguity and minimal oversight<li> <li>Strong attention to detail with excellent written and verbal communication skills<li> <ul>Preferred Qualifications <ul><li>Bachelors degree in Business Administration or related field andor related experience<li> <li>Project Manager or Project Coordinator experience dealing with multiple stakeholders<li> <ul>Working EnvironmentPhysical Demands <ul><li>This is primarily a remote role<li> <li>Longdistance or air travel as needed not to exceed 10 travel<li> <li>Activities require a significant amount of work in front of a computer monitor<li> <ul>Total Rewards <ul><li>Employee Assistance Program with free counseling sessions available<li> <li>Flexible Time Off take time off when you need it without worrying about available hours <li> <li>10 paid holidays + 1 floating holiday<li> <li>Generous annual bonus opportunity<li> <li>iCREATE Employee Recognition Program<li> <li>Insurance Choice of Medical Dental and Vision plans<li> <li>Wellness Program including discounts on medical premiums<li> <li>Health Savings Account<li> <li>Flexible Spending Account<li> <li>Volunteer Time Off<li> <li>100 CompanyPaid Parental leave<li> <li>401k with Employer Match<li> <li>100 CompanyPaid Life Insurance and ShortLong Term Disability Insurance<li> <li>CompanySponsored 529 College Savings Plan<li> <li>Corporate Discounts on Retail Travel and Entertainment<li> <li>Pet Insurance options<li> <ul>

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leader in specialty healthcare technology solutions competitive pay a generous bonus structure

Director, Software Engineering – Interoperability, Regulatory and Compliance

Company: Nextech

Location: USA

Posted Apr 13, 2024

Nextech, a leader in specialty healthcare technology solutions, is seeking a Director of Software Engineering - Interoperability, Regulatory and Compliance. The role involves managing multiple software development teams and products, developing new software features, managing a triage team, and ensuring compliance with regulations. The ideal candidate should have 10+ years of industry experience, 5+ years managing teams, extensive Microsoft tech stack experience, and Agile methodologies expertise. The company offers competitive pay, bonuses, healthcare, wellness programs, and a commitment to diversity.

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leading specialty healthcare technology solutions committed to hiring and retaining talent competitive pay

Manager, Data Operations (Cloud Saas)

Company: Nextech

Location: USA

Posted May 06, 2024

Nextech is a leading specialty healthcare technology solutions company based in Tampa, FL. They are committed to hiring and retaining talent, offering competitive pay, bonuses, healthcare, and a comprehensive wellness program. They are seeking professionals in software engineering, finance, accounting, customer support, and business development with a passion for healthcare technology. The Manager Data Operations is primarily responsible for guiding the data team, managing a large-scale production environment, and ensuring compliance with industry standards. The role requires 2+ years of people management experience, 7-10 years of industry experience with at least 5 years in production data experience, and proficiency in the Microsoft tech stack. The company offers a range of benefits including flexible time off, 10 paid holidays, a generous annual bonus opportunity, and comprehensive insurance plans.

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AI Product Manager

Company: Nextech

Location: USA

Posted Apr 12, 2024

Why join Nextech We are a leader in specialty healthcare technology solutions headquartered in Tampa FL We are an evergrowing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence We hold these values in high regard and are driven to succeed in all we do Were committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology just to name a few we want to hear from you We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply If you are a candidate in need of assistance or an accommodation in the application process please contact <a class=fontbold underline fontbold underline postingslink href=mailtotalentnextechcom rel=noopener noreferrer nofollow target=blank> talentnextechcom <a> Job Summary As an AI Product Manager you will serve as the customer advocate working on a highly collaborative crossfunctional agile team and driving AI technology solution design for the highest value projects The Product Manager will continuously assess and synthesize outcomes of AI solutions and research other market problems that would benefit from generative AI and ML technologies You are passionate about creating products that impact healthcare delivery and making a positive difference for both patients and healthcare workers You thrive on working in a collaborative environment and feel empowered to contribute to the creativity of a highly dynamic team You will be a part of leading and executing quality solution design for roadmap initiatives to drive growth and customer satisfaction All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate Essential Functions <ul> <li> Develop a deep understanding of products customers underlying datasetsmetrics and future product opportunities to ensure alignment with market demands <li> <li> Collaborate with crossfunctional teams to identify business requirements explore emerging AI capabilities and oversee the successful implementation of proof of concept ensuring technological advancements are leveraged <li> <li> Proven knowledge and prior experience with generative AI solutions demonstrating a solid foundation in AI technologies and their practical applications <li> <li> Actively engage in customer discovery taking a handson approach to engage in conversations with customers understanding their needs and expectations from the AI products <li> <li> Lead user testing research and observations to deeply understand results of AIML and LLMbased applications ensuring products meet user needs effectively <li> <li> Passionate about AI You geek out on data science and machine learning theory and industry developments staying ahead of the curve in AI advancements <li> <li> Proven track record of managing all aspects of a successful product throughout its lifecycle from inception to market launch and beyond <li> <li> Strong problemsolving skills and the ability to think strategically and creatively tackling complex challenges with innovative solutions <li> <li> Work closely with internal stakeholders to understand and synthesize organizational goals and priorities as it pertains to the respective product portfolio aligning product development with company objectives <li> <li> Partner with Squad Technical Owner in sprint planning and other agile ceremonies ensuring smooth collaboration between product management and development teams <li> <li> Communicate product roadmap initiative updates both internally and to clients maintaining transparency and building trust through clear communication <li> <li> Monitor customer feedback channels run early adopter programs and conduct product research to gather information from various sources and tools staying responsive to customer needs and market trends <li> <li> Specify and document software requirements in story format as in agile methodology with proper acceptance criteria that meet the business requirements ensuring clear guidance for development teams <li> <li> Resolve questions and provide clarifications raised by the UX and engineering team during the development process acting as a bridge between technical and nontechnical teams <li> <li> Assist with product management for training and the demonstration of new product features ensuring users can fully leverage the products capabilities <li> <li> Maintain a ranked backlog of new features expressed in terms of epics and user stories while prioritizing the needs of the products stakeholders ensuring strategic alignment and effective resource allocation <li> <li> Monitor and manage release plan and communications ensuring smooth rollouts and effective stakeholder engagement <li> <li> Translates research discoveries into usable and marketable products turning innovative ideas into tangible solutions that meet market needs <li> <ul> Minimum Requirements <ul> <li> 4+ years of Product Manager experience with a focus on AI and SaaS products <li> <li> Proven knowledge and prior experience with generative AI and ML solutions <li> <li> Excellent written and verbal communication skills with the ability to present and articulate complex business and software requirements in a clear and concise manner to a variety of audiences <li> <li> Experience working directly with customers to identify and prioritize product needs <li> <li> Good listening and negotiation skills can find compromises and tradeoffs to maximize delivered value across all stakeholders <li> <li> History of working effectively with both executives and peers <li> <li> Willingness to be flexible while working within a small team <li> <li> Desire to work in a fastpaced successdriven team environment <li> <li> Well organized with the ability to prioritize and manage multiple complex projects <li> <li> Have a strong ability to effectively communicate business requirements to the engineers <li> <li> Familiarity with Jira and Agile software development <li> <li> Undergraduate degree <li> <ul> Preferred Qualifications <ul> <li> Advanced degree in a relevant field <li> <li> Technical fluency to engage with technical teams and evaluate new ideas <li> <li> Proven ability to manage multiple priorities and complex projects <li> <li> Experience in healthcare technology is a plus <li> <ul> Working EnvironmeentPhysical Demands <ul> <li> Air travel as needed not to exceed 15 travel <li> <li> Travel includes the annual User Conference Customer Onsite Research can be local to you and team events <li> <li> Activities require a significant amount of sitting at office and work desks and in front of a computer monitor <li> <ul> Total Rewards <ul> <li> Employee Assistance Program with free counseling sessions available <li> <li> Flexible Time Off take time off when you need it without worrying about available hours <li> <li> 10 paid holidays + 1 floating holiday <li> <li> Generous annual bonus opportunity <li> <li> iCREATE Employee Recognition Program <li> <li> Insurance Choice of Medical Dental and Vision plans <li> <li> Wellness Program including discounts on medical premiums <li> <li> Health Savings Account <li> <li> Flexible Spending Account <li> <li> Volunteer Time Off <li> <li> 100 CompanyPaid Parental leave <li> <li> 401k with Employer Match <li> <li> 100 CompanyPaid Life Insurance and ShortLong Term Disability Insurance <li> <li> CompanySponsored 529 College Savings Plan <li> <li> Corporate Discounts on Retail Travel and Entertainment <li> <li> Pet Insurance options <li> <ul>

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designing and developing scalable and reliable payments solutions 3-5 years of experience building scalable payments solutions strong technical skills in C#

Software Engineer III - Payments

Company: Nextech

Location: USA

Posted May 15, 2024

The Software Engineer III – Payments role involves designing and developing scalable and reliable payments solutions for Nextech products. The ideal candidate should have 3-5 years of experience in building scalable payments solutions, strong technical skills in C#, JavaScript, SQL, and Angular, and expertise in payments systems integration. The role requires collaboration with development teams, adherence to best practices, and a passion for continuous improvement and innovation.

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AI Product Manager (Remote -US)

Company: Nextech

Location: Remote

Posted Apr 22, 2024

Why join Nextech We are a leader in specialty healthcare technology solutions headquartered in Tampa FL We are an evergrowing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence We hold these values in high regard and are driven to succeed in all we do Were committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology just to name a few we want to hear from you We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply If you are a candidate in need of assistance or an accommodation in the application process please contact talentnextechcom Job Summary As an AI Product Manager you will serve as the customer advocate working on a highly collaborative crossfunctional agile team and driving AI technology solution design for the highest value projects The Product Manager will continuously assess and synthesize outcomes of AI solutions and research other market problems that would benefit from generative AI and ML technologies You are passionate about creating products that impact healthcare delivery and making a positive difference for both patients and healthcare workers You thrive on working in a collaborative environment and feel empowered to contribute to the creativity of a highly dynamic team You will be a part of leading and executing quality solution design for roadmap initiatives to drive growth and customer satisfaction All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate Essential Functions <ul><li>Develop a deep understanding of products customers underlying datasetsmetrics and future product opportunities to ensure alignment with market demands<li> <li>Collaborate with crossfunctional teams to identify business requirements explore emerging AI capabilities and oversee the successful implementation of proof of concept ensuring technological advancements are leveraged<li> <li>Proven knowledge and prior experience with generative AI solutions demonstrating a solid foundation in AI technologies and their practical applications<li> <li>Actively engage in customer discovery taking a handson approach to engage in conversations with customers understanding their needs and expectations from the AI products<li> <li>Lead user testing research and observations to deeply understand results of AIML and LLMbased applications ensuring products meet user needs effectively<li> <li>Passionate about AI You geek out on data science and machine learning theory and industry developments staying ahead of the curve in AI advancements<li> <li>Proven track record of managing all aspects of a successful product throughout its lifecycle from inception to market launch and beyond<li> <li>Strong problemsolving skills and the ability to think strategically and creatively tackling complex challenges with innovative solutions<li> <li>Work closely with internal stakeholders to understand and synthesize organizational goals and priorities as it pertains to the respective product portfolio aligning product development with company objectives<li> <li>Partner with Squad Technical Owner in sprint planning and other agile ceremonies ensuring smooth collaboration between product management and development teams<li> <li>Communicate product roadmap initiative updates both internally and to clients maintaining transparency and building trust through clear communication<li> <li>Monitor customer feedback channels run early adopter programs and conduct product research to gather information from various sources and tools staying responsive to customer needs and market trends<li> <li>Specify and document software requirements in story format as in agile methodology with proper acceptance criteria that meet the business requirements ensuring clear guidance for development teams<li> <li>Resolve questions and provide clarifications raised by the UX and engineering team during the development process acting as a bridge between technical and nontechnical teams<li> <li>Assist with product management for training and the demonstration of new product features ensuring users can fully leverage the products capabilities<li> <li>Maintain a ranked backlog of new features expressed in terms of epics and user stories while prioritizing the needs of the products stakeholders ensuring strategic alignment and effective resource allocation<li> <li>Monitor and manage release plan and communications ensuring smooth rollouts and effective stakeholder engagement<li> <li>Translates research discoveries into usable and marketable products turning innovative ideas into tangible solutions that meet market needs<li> <ul>Minimum Requirements <ul><li>4+ years of Product Manager experience with a focus on AI and SaaS products<li> <li>Proven knowledge and prior experience with generative AI and ML solutions <li> <li>Excellent written and verbal communication skills with the ability to present and articulate complex business and software requirements in a clear and concise manner to a variety of audiences<li> <li>Experience working directly with customers to identify and prioritize product needs<li> <li>Good listening and negotiation skills can find compromises and tradeoffs to maximize delivered value across all stakeholders<li> <li>History of working effectively with both executives and peers<li> <li>Willingness to be flexible while working within a small team<li> <li>Desire to work in a fastpaced successdriven team environment <li> <li>Well organized with the ability to prioritize and manage multiple complex projects<li> <li>Have a strong ability to effectively communicate business requirements to the engineers<li> <li>Familiarity with Jira and Agile software development<li> <li>Undergraduate degree<li> <ul>Preferred Qualifications <ul><li> Advanced degree in a relevant field<li> <li> Technical fluency to engage with technical teams and evaluate new ideas<li> <li> Proven ability to manage multiple priorities and complex projects<li> <li> Experience in healthcare technology is a plus<li> <ul>Working EnvironmeentPhysical Demands <ul><li>Working Environment <li> <li>Air travel as needed not to exceed 15 travel <li> <li>Travel includes the annual User Conference Customer Onsite Research can be local to you and team events <li> <li>Physical Demands <li> <li>Activities require a significant amount of sitting at office and work desks and in front of a computer monitor<li> <ul>Total Rewards <ul><li>Employee Assistance Program with free counseling sessions available<li> <li>Flexible Time Off take time off when you need it without worrying about available hours <li> <li>10 paid holidays + 1 floating holiday<li> <li>Generous annual bonus opportunity<li> <li>iCREATE Employee Recognition Program<li> <li>Insurance Choice of Medical Dental and Vision plans<li> <li>Wellness Program including discounts on medical premiums<li> <li>Health Savings Account<li> <li>Flexible Spending Account<li> <li>Volunteer Time Off<li> <li>100 CompanyPaid Parental leave<li> <li>401k with Employer Match<li> <li>100 CompanyPaid Life Insurance and ShortLong Term Disability Insurance<li> <li>CompanySponsored 529 College Savings Plan<li> <li>Corporate Discounts on Retail Travel and Entertainment<li> <li>Pet Insurance options<li> <ul>

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Senior Data Engineer - Remote

Company: Nextech

Location: Remote

Posted Apr 18, 2024

Why join Nextech We are a leader in specialty healthcare technology solutions headquartered in Tampa FL We are an evergrowing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence We hold these values in high regard and are driven to succeed in all we do Were committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology just to name a few we want to hear from you We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply If you are a candidate in need of assistance or an accommodation in the application process please contact talentnextechcom Role Overview The Senior Data Engineer is primarily responsible for designing building and maintaining the infrastructure that supports data storage flow and retrieval The Senior Data Engineer works with large data sets and develops data pipelines that move data from source systems to data warehouses and processing systems The Senior Data Engineer works across our productdevelopment teams to gather requirements and design solutions with the teams of developers and business users collecting the requirements and specifics for analyzing the raw data and building the datasets These datasets should improve the data quality and efficiency of reporting system The Senior Data Engineer will work with the Manager Data Operations to contribute to the planning and project definition All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate Essential Functions <ul><li>Work with business users developers and other stakeholders to determine and document the requirements of the data warehouse and data marts<li> <li>Design and develop data pipelines for transferring data between several data sources in an efficient manner<li> <li>Combine raw information from various sources and explore ways to enhance data quality and reliability<li> <li>Utilize analytical tools amp programs and collaborate with database developers and database administrators working on several projects<li> <li>Manage data flow in a largescale production environment with multiple workloads with different requirements<li> <li>Enhance the automation of data flow pipelines and processes to reduce toil and improve performance<li> <li>Develop and manage the data archiving processes based on different retention policies<li> <li>Build and operate data pipelines including ensuring uptime through monitoring alerting and proactive maintenance tasks<li> <li>Assist the rest of the data operation team on migration of data sources to PaaS and other modern data platforms<li> <li>Design and implement solutions to complex systems<li> <li>Take part in triaging and troubleshooting issues impacting our services<li> <li>Demonstrate a degree of knowledge throughout all Nextech products and technologies<li> <ul>Minimum Requirements <ul><li>5+ years of experience as a SQL Server DBA or Database Developer<li> <li>5+ years of experience developing ETLs using SQL Server based tools like SSIS and ADF<li> <li>5+ years of exposure with modern cloud tools and services<li> <li>Familiarity with developing largescale ETL pipelines performing incremental load<li> <li>Experience in migrating IaaS data sources and ETLs to PaaS services<li> <li>Indepth knowledge and experience in database and ETL performance tuning monitoring and alerting<li> <li>Participate in 24x7x365 oncall rotation and provide support during offhours for production incidents <li> <li>Experience or willing to learn and use Azure DevOps pipelines for continuous deployments CICD<li> <li>Ability to deep dive into technical challenges design solutions and get handson<li> <li>A passion for automation and operational excellence with the ability proactively identify and resolve issues<li> <ul>Preferred Qualifications <ul><li>Demonstrated success designing and building modern enterprise data warehouse <li> <li>Proven track record of building reliable and scalable data pipelines for reporting and analytical data sources <li> <li>Experience working in an Agile environment<li> <li>Experience working in software development <li> <ul>Working EnvironmentPhysical Demands <ul><li>Working Environment<li> <li>Fully Remote<li> <li>Physical Demands <li> <li>Activities require a significant amount of work in front of a computer monitor<li> <ul>Total Rewards <ul><li>Employee Assistance Program with free counseling sessions available<li> <li>Flexible Time Off take time off when you need it without worrying about available hours <li> <li>10 paid holidays + 1 floating holiday<li> <li>Generous annual bonus opportunity<li> <li>iCREATE Employee Recognition Program<li> <li>Insurance Choice of Medical Dental and Vision plans<li> <li>Wellness Program including discounts on medical premiums<li> <li>Health Savings Account<li> <li>Flexible Spending Account<li> <li>Volunteer Time Off<li> <li>100 CompanyPaid Parental leave<li> <li>401k with Employer Match<li> <li>100 CompanyPaid Life Insurance and ShortLong Term Disability Insurance<li> <li>CompanySponsored 529 College Savings Plan<li> <li>Corporate Discounts on Retail Travel and Entertainment<li> Pet Insurance options <ul>

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Enterprise Account Manager

Company: Nextech

Location: Tampa Bay, FL

Posted Apr 27, 2024

Why join Nextech We are a leader in specialty healthcare technology solutions headquartered in Tampa FL We are an evergrowing team guided by our iCREATE values of Integrity Collaboration Respect Empowerment Accountability Trust and Excellence We hold these values in high regard and are driven to succeed in all we do Were committed to hiring and retaining talent which is why we invest in our employees through competitive pay a generous bonus structure great healthcare a comprehensive wellness program and many other benefits If you are a software engineer finance or accounting professional customer support specialist or a business development expert with a passion for healthcare technology just to name a few we want to hear from you We are an equal opportunity employer with a commitment to diversity All individuals regardless of personal characteristics are encouraged to apply If you are a candidate in need of assistance or an accommodation in the application process please contact talentnextechcom Job Summary The Enterprise Account Manager is responsible for managing enterprise customer accounts at a national level maximizing all opportunities for sales within the assigned accounts and ensuring retention and exceptional client experience All activities must be in compliance with Equal Employment Opportunity laws HIPAA ERISA and other regulations as appropriate In addition to working in accordance with appropriate conduct and behavioral standards specific responsibilities of this role include LIRemote Essential Functions <ul><li>Serve as primary contact for assigned clients on anyall matters relating to customer satisfaction andor problem resolution<li> <li>Maintain active account plan including managing targeted profitability and preparing regular forecast reviews<li> <li>Lead customer retention amp growth strategy development including annual quarterly and monthly business review and planning sessions Referral mgmt<li> <li>Provide voice of market and customer to Sales Marketing Product amp CX leadership and ELT<li> <li>Present and demonstrate any aspect of products currently licensed to the customer in order to refamiliarize orient or provide value to the usercustomer to maximize customer experience<li> <li>Collaborate internally and crossdepartmentally to keep all accounts apprised of any potential issues to their software performance timely<li> <li>Participate in kick off calls to successfully transition account ownership postsaleimplementation<li> <li>Build and maintain annual territory plan<li> <ul>Minimum Requirements <ul><li>68 years of large account management as measured by being top 10 of customer base size<li> <li>Salesforcecom experience<li> <li>Able to work effectively cross functionally excel at managing complex situations and possess the ability to adapt to a changing environment quickly and easily<li> <li>Exhibits a good to excellent attention to detail<li> <li>Excellent verbal written and interpersonal communication ability<li> <li>Ability to travel throughout the week and potentially on weekends<li> <li>Experience providing input on andor building processes<li> <ul>Preferred Qualifications <ul><li>Ophthalmology experience<li> <li>Ability to learn quickly and apply that knowledge<li> <li>Ability to work in a team environment yet also comfortable with working in an autonomous environment<li> <li>Natural curiosity to figure out solutions <li> <li>Project management andor consulting experience in software business<li> <li>Healthcare technology experience<li> <li>Microsoft office proficient<li> <ul>Total Rewards <ul><li>5 free mental health counseling sessions annually<li> <li>Flexible Time Off take time off when you need it without worrying about available hours <li> <li>10 paid holidays + 1 floating holiday<li> <li>Generous annual bonus opportunity<li> <li>iCREATE Employee Recognition Program<li> <li>Insurance Choice of Medical Dental and Vision plans<li> <li>Wellness Program including discounts on medical premiums<li> <li>Health Savings Account<li> <li>Flexible Spending Account<li> <li>Volunteer Time Off<li> <li>100 CompanyPaid Parental leave<li> <li>401k with Employer Match<li> <li>100 CompanyPaid Life Insurance and ShortLong Term Disability Insurance<li> <li>CompanySponsored 529 College Savings Plan<li> <li>Corporate Discounts on Retail Travel and Entertainment<li> <li>Pet Insurance options<li> <ul>Working EnvironmentPhysical Demands <ul><li>This is a remote role<li> <li>Longdistance or air travel as needed not to exceed 40 travel <li> <ul>

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