Jobs at NICE Ltd
209,146 open positions
Senior User Experience Developer
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Nov 10, 2023
NICE is hiring a Senior User Experience Developer to join their UX Design and Research team. The ideal candidate will be an experienced, UX-focused front-end user interface developer with a strong understanding of design-thinking process and user-centered design. They will be responsible for developing and maintaining Sales Prototypes, managing a team of front-end developers, and collaborating with various teams to identify new features and product capabilities. The role requires proficiency in HTML, CSS, JavaScript, and modern front-end libraries like Angular, React, or Swift. The position is hybrid, requiring 2 days a week onsite at one of the listed locations. NICE is a global company that provides software products for delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
Senior Automation Engineer
Company: NICE
Location: Other US Location
Posted Nov 09, 2023
NICE is a global company that offers software solutions for delivering exceptional customer experiences, fighting financial crime, and ensuring public safety. With over 25,000 clients, including 85 Fortune 100 corporations, NICE manages billions of interactions and transactions daily. The company is recognized as a market leader in AI, cloud, and digital, with over 8,500 employees across 30+ countries. NICE is committed to being an equal opportunity employer, offering challenging roles to passionate individuals who bring their best to work every day.
Senior Product Manager
Company: NICE
Location: Salt Lake City, UT
Posted Nov 07, 2023
NICE is seeking a Senior Product Manager with extensive experience in software product management, professional services, or a relevant role. The ideal candidate should have excellent written and oral communication skills, be a persuasive advocate for customer needs, and possess strong cross-functional team leadership and project management skills. The role involves working with partners, customers, and NICE sales to understand business needs regarding interaction analytics with the contact center, developing product requirements, and participating in customer-facing sales meetings. The candidate should have a background in requirements definition, experience working on cross-functional teams, and a demonstrated ability to grasp and articulate business and technical concepts. Contact Center Business experience is preferred. NICE offers a competitive salary, comprehensive benefits, equity participation, and an innovative, team-oriented environment.
Senior Cloud Operations Engineer
Company: NICE
Location: Dallas-Fort Worth, TX
Posted Nov 07, 2023
NICE is seeking a skilled IT professional to manage, deploy, and maintain corporate systems, SANs, and supporting environments. The role involves managing Microsoft Windows Server and Linux environments, hardware, and software in the corporate lab. Key responsibilities include evaluating, testing, and deploying new software and hardware, configuring monitoring solutions, and ensuring data protection and recovery. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, along with extensive experience in Windows server environments, virtualization, and monitoring solutions. NICE is a global leader in software for delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
Associate Technical Support Engineer
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Nov 10, 2023
NICE is a global company that offers extraordinary customer experiences, fights financial crime, and ensures public safety. They are seeking an Associate Technical Support Engineer for a hybrid position in Salt Lake City, UT. The role involves providing technical support to customers, developing subject matter expertise, and collaborating with colleagues to resolve issues efficiently. The ideal candidate should have an associates degree or be working towards a Bachelors degree in a relevant field, with 2+ years of experience in technical support. They should possess strong technical, analytical, and problem-solving skills, excellent communication abilities, and the capacity to work independently and proactively in a fast-paced environment.
DevOps Engineer
Company: NICE
Location: Salt Lake City, UT
Posted Nov 07, 2023
NICE is seeking a DevOps Engineer in Salt Lake City, UT. The role involves working as part of a software engineering team, focusing on creating automated pipelines for continuous delivery. Key responsibilities include defining and developing continuous integration and deployment pipelines, building Infrastructure as Code, coordinating build and release activities, and managing day-to-day operations of release pipelines. The ideal candidate should have 1-3 years of experience in software development, familiarity with CI automation tools, and scripting languages. A Bachelor's degree in Computer Science or a related field is required.
Senior Cloud Operations Engineer(SBC)
Company: NICE
Location: Other US Location
Posted Nov 09, 2023
NICE is seeking a highly experienced professional for a challenging role involving design, deployment, and configuration of Session Border Controller (SBC) solutions. The ideal candidate should have experience with Nice/Verint or other recording platforms, voice and data networks, Microsoft operating systems, networking, SQL, security, VoIP technology, and public or private cloud. Knowledge of AWS Cloud is advantageous. The role requires 6 or more years of experience in providing L2/L3 support in the telecom domain, with a proven ability to resolve complex technical issues. The candidate must be a team player, able to work in medium or large teams, and represent NICE well in front of customers. The role involves system analysis, integration with other communications services, and utilizing proprietary and industry standard tools to monitor and interpret network traffic and faults. The candidate should have a Bachelor's degree in Electronics and Communication Engineering or a related technical discipline, with CCNA, CCNP, SBC, and AWS certifications being advantageous. The role requires the ability to work in rotational shifts and weekends as needed, and may involve travel between main offices, co-location facilities, and other NICE worldwide locations.
Account Executive, Digital
Company: NICE Ltd
Location: Other US Location
Posted Nov 08, 2023
NICE is seeking an Account Executive for Digital, a remote US position. The role involves understanding customer needs for NICE's digital solutions, articulating innovative solutions, managing the sales cycle, and providing consultative sales approach. The ideal candidate should have a deep understanding of CCaaS, strong interpersonal skills, and experience in systems integration, process analysis, and project management. The role requires travel over 40%, maintaining accurate forecasts, and building relationships with customers and sales partners. NICE is a global leader in software for customer experiences, fighting financial crime, and ensuring public safety.
Senior Data Scientist, Actimize
Company: NICE
Location: Other US Location
Posted Nov 09, 2023
NICE is seeking a Senior Data Scientist to develop and implement cutting-edge algorithms for fraud prevention and anti-money laundering applications. The ideal candidate will have a PhD/MS in Statistics, CS, Applied Mathematics, Electrical Engineering or other quantitative fields with a focus on machine learning, mathematical algorithms, probability, and statistical modeling. They should have 4+ years of experience in algorithm development and statistical analysis of massive datasets, and hands-on experience with statistical analysis, visualization, and data mining tools such as R or Python. The position is based in Mountain View and reports to the VP of Product Development.
Tech Manager
Company: NICE
Location: Other US Location
Posted Nov 09, 2023
NICE is a global company that offers software solutions for customer experiences, fighting financial crime, and ensuring public safety. They are seeking a Tech Manager with extensive experience in software engineering, team leadership, and Agile methodologies. The role involves leading a team of engineers, managing people aspects, working hands-on with the team, acting as an agile coach, and driving software development processes. The ideal candidate should have a degree in Computer Science or related field, 13+ years of software engineering experience, and at least 3 years of team management experience. Familiarity with Dot net technologies, web technologies, public cloud infrastructures, and DevOps processes is required. Excellent communication skills, leadership abilities, and a proven track record in a global environment are essential.
Product Customer Success Manager
Company: NICE Ltd
Location: Other US Location
Posted Nov 08, 2023
NICE, a global leader in customer experience and financial crime prevention software, is seeking a Customer Success Manager for ContactEngine, a cloud-hosted conversation platform. The role involves designing and building perfect customer journeys, delivering successful technical architecture, and building strong relationships with clients. Key responsibilities include understanding client's business, determining how ContactEngine can improve their business, and managing relationships with internal and external stakeholders. The ideal candidate should have proven service delivery experience, strong commercial awareness, and technical skills, including data analysis. The role requires 50% travel and multilingual skills are a benefit.
Director, Sales Development
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Nov 08, 2023
NICE is seeking a Director of Sales Development for a hybrid role in Salt Lake City, UT. The ideal candidate will have 12+ years of sales experience, with at least 5 years in a lead or supervisory role. They should possess strong analytical skills, presentation skills, and experience in a technology company. The role involves leading a team of sales developers, providing coaching, and ensuring the production of high-quality sales leads. The candidate will also work closely with Marketing for accurate reporting and efficient processes. NICE is an equal opportunity employer, committed to delivering extraordinary customer experiences and fighting financial crime.