Jobs at NinjaOne

Positions 228

NinjaOne, founded in 2008 and headquartered in Lexington, MA, delivers a unified Remote Monitoring and Management (RMM) platform that powers over 11,000 MSPs worldwide. The platform integrates with more than 200 third‑party tools, enabling automated ticketing, patch management, and proactive threat detection. NinjaOne’s reputation for rapid deployment and a user‑friendly interface has earned it a strong position in the managed services market.

The company currently lists 455 roles spanning Software Engineering, Product Management, Sales, Customer Success, and Technical Support. Engineers work with Go Lang, React, and Kubernetes in a cloud‑native environment; Product Managers iterate on feature roadmaps using data from the NinjaOne ecosystem; Sales roles focus on enterprise MSP accounts and often include a target‑driven commission structure. Candidates can expect a structured interview process that includes a technical assessment, a role‑specific project, and a culture‑fit conversation.

By browsing NinjaOne listings on Job Transparency, you gain immediate access to the exact salary range for each position, the average hourly rate for similar roles, and employee sentiment scores. This data lets you benchmark your expectations, identify potential negotiation leverage, and confirm that the role aligns with your career goals before you apply.

Director, Americas Regional & Partner Marketing

Company: NinjaOne

Location: Austin, TX

Posted Dec 13, 2024

NinjaOne is a growing company seeking a dynamic Director of Americas Regional and Partner Marketing to lead high-growth teams, exceed pipeline goals, and drive brand growth through innovative marketing initiatives. The role involves partnering with sales, sales development, and cross-functional marketing teams to create impactful programs, elevate thought leadership, and increase brand awareness. The successful candidate will also play a key role in scaling partner marketing efforts and managing relationships with external agencies, vendors, and technology partners.

Invoicing and Collections Specialist, EMEA

Company: NinjaOne

Location: Other US Location

Posted Dec 09, 2024

The Invoicing and Collections Specialist role at NinjaOne involves managing subscriptions, handling customer collections, and overseeing the full cycle payment process in NetSuite. The ideal candidate should have a strong background in billing and collections, be proficient in Excel and relevant software, and have excellent interpersonal and communication skills. The role offers flexible working hours, growth opportunities, and a competitive compensation package.

Customer Success Intern

Company: NinjaOne

Location: Other US Location

Posted Dec 17, 2024

The role involves assisting the Customer Success team with tasks, helping the management team, and improving the overall customer experience. The position requires proficiency in English and prior knowledge of SalesForce. NinjaOne offers flexible working hours, professional growth opportunities, and a supportive work environment.

Sales Development Representative - Revival

Company: NinjaOne

Location: Tampa Bay, FL

Posted Dec 09, 2024

The role of a Sales Development Representative at NinjaOne involves researching potential clients, connecting with them, and educating prospects to qualify leads for the Account Executive. The position is hybrid, with a focus on an account base that includes former clients, past demos that didn't convert, and lost opportunities. The role requires strong communication skills, the ability to meet minimum call volume goals, and experience with Salesforce or other CRM tools.

Technical Support Specialist, Italian

Company: NinjaOne

Location: Other US Location

Posted Dec 20, 2024

The role of a NinjaOne Technical Support Specialist involves working with a multinational product support team to provide high-quality customer service interactions. The role requires excellent communication skills, experience in Windows, Mac, and Linux troubleshooting, and the ability to work independently. The company offers flexible working hours, professional growth opportunities, and a supportive work environment.

Data Enrichment Specialist - Nearshore

Company: NinjaOne

Location: Other US Location

Posted Dec 12, 2024

The role of a Data Enrichment Specialist at NinjaOne involves providing updated and clean customer profile data to the marketing revenue team and SDRs. The position requires data analysis and research skills, using tools like CRM and external information resources. The specialist will be responsible for data enrichment, cleansing, and other duties to support customer-centric data enrichment objectives.

Technical Support Specialist, Spanish

Company: NinjaOne

Location: Other US Location

Posted Dec 13, 2024

The role of a NinjaOne Technical Support Specialist involves working with a multinational product support team to provide high-quality customer service interactions. The role requires excellent communication skills, experience in Windows, MacOS, and Linux troubleshooting, and the ability to work independently. The company, NinjaOne, is a fast-growing company with a focus on customer success, offering a fully remote work environment, healthcare package, and competitive compensation.

Automation QA Engineer

Company: NinjaOne

Location: Other US Location

Posted Dec 14, 2024

The text describes a job posting for an Automation QA Engineer position at NinjaOne, a company that provides an automated endpoint management platform. The role requires 3+ years of experience in automation testing and QA testing, with a focus on Python-based automation scripts and tools. The position involves collaborating with IT and development teams, monitoring and troubleshooting automation processes, and analyzing test results to identify defects and failures. The company offers a fully remote work environment, healthcare package, meal tickets, a work laptop, and headset. The company is committed to providing an inclusive and diverse work environment.

Technical Support Specialist, Italian

Company: NinjaOne

Location: Other US Location

Posted Dec 13, 2024

The role of a NinjaOne Technical Support Specialist involves working with a multinational product support team to provide high-quality customer service interactions. The role requires excellent communication skills, experience in customer service, and proficiency in Windows, MacOS, and Linux troubleshooting. The company, NinjaOne, is a fast-growing company with a focus on customer success, offering a healthcare package, meal tickets, a work laptop, and headset. The company values diversity and inclusion.

Solutions Engineer - Italian

Company: NinjaOne

Location: Other US Location

Posted Dec 20, 2024

The role of a Solutions Engineer at NinjaOne involves explaining the technical and functional aspects of the product to users, working closely with the sales team, providing technical advice, and collaborating with internal stakeholders to execute growth strategies. The ideal candidate should have experience in technical sales of IT products, be self-motivated, a quick learner, and proficient in Italian. The position offers extensive on-the-job training, flexible working hours, and a supportive work environment.

Senior Product Designer - SaaS

Company: NinjaOne

Location: Austin, TX

Posted Dec 13, 2024

NinjaOne is seeking a Senior Product Designer with a passion for customers and a knack for distilling complex problems into beautiful software experiences. The role involves collaborating with engineering, product, and marketing teams to deliver a unified customer experience. The company uses Java, Kotlin, C++, and Postgres for their stack and Figma and Maze for product design tools. The successful candidate will design new software features, work closely with teams, perform design research, advocate for UX, contribute to the design system, and provide technical software subject matter expertise.

Technical Support Specialist, French

Company: NinjaOne

Location: Other US Location

Posted Dec 12, 2024

The job posting is for a NinjaOne Technical Support Specialist position in Bucharest, Romania or remotely. The role involves working with a multinational product support team, providing high-quality customer service, and collaborating with internal departments. The ideal candidate should have fluency in Windows, Mac, and Linux troubleshooting, excellent communication skills, and at least 2 years of prior experience in customer service or support. The company offers a remote work environment, healthcare package, meal tickets, a work laptop, and headset. The candidate will enjoy personal and professional growth with a fast-growing company.

Frequently Asked Questions

What is it like to work at NinjaOne?
NinjaOne fosters a collaborative, fast‑moving culture with a focus on professional growth, equity participation, and flexible remote work. Employees report high engagement in community events, mentorship programs, and regular hackathons. The company invests in continuous learning through a dedicated budget for courses and conferences.
What types of positions are available at NinjaOne?
NinjaOne offers roles in software development (backend, frontend, DevOps), product management, data science, sales, marketing, customer success, and technical support. Most positions emphasize cloud technologies, automation, and customer‑centric solutions.
How can I stand out as an applicant for NinjaOne?
Showcase hands‑on experience with RMM or MSP tools, contribute to open‑source projects related to remote monitoring, and demonstrate a data‑driven mindset. Tailor your resume to highlight measurable impact, such as reducing ticket resolution time by X% or launching a feature that increased user adoption. Prepare for the interview by coding in Go or JavaScript, practicing scenario‑based questions, and researching NinjaOne’s product roadmap.

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