Jobs at Nurse First
615,206 open positions
Nurse First is a fast‑growing tech platform that bridges nursing professionals with innovative healthcare startups. The company is recognized for its data‑driven recruitment engine, real‑time skill matching, and a focus on equity in pay. By leveraging AI to match credentials with company culture, Nurse First has built a network of over 50,000 verified nurses and 200 partner firms across the U.S.
Roles at Nurse First span software engineering, product management, data science, UX/UI design, and cybersecurity. Candidates can expect a rigorous technical interview, a culture‑fit assessment, and a transparent salary range posted with each job. The company also offers a remote work stipend and a quarterly wellness program.
Checking Nurse First’s listings on Job Transparency reveals exact compensation for each level, alongside employee sentiment scores from anonymous reviews. This data lets candidates benchmark offers, negotiate confidently, and assess how well the company’s culture aligns with their career goals before applying.
Supervisor de Customer Care
Company: First Advantage
Location: Other US Location
Posted Apr 28, 2024
<p><span><span><span><span><span><span>First Advantage is looking for a customer service representative to join our team in our Mexican office This person will drive customer satisfaction by fielding inquiries addressing pain points and maintaining extensive product knowledge<span><span><span><span><span><span><p> <p><br ><span><span><span><span><span><span>The ideal candidate has a customerfirst mindset and aims to deliver highquality service in every customer interaction<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Responsibilities<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Manage inbound customer communications <span><span><span><span><span><span><span><span><span><span><span><span> Answer incoming calls and emails to address customer questions requests and issues<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Consult on customer success<span><span><span><span><span><span><span><span><span><span><span><span> Advise customers on how to successfully leverage the productservice based on their unique needs<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Maintain working product knowledge<span><span><span><span><span><span><span><span><span><span><span><span> Act as a product expert to ensure information given to customers is accurate uptodate and strategic<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Track interactions in CRM<span><span><span><span><span><span><span><span><span><span><span><span> Record customers interactions in internal system for crossfunctional awareness and relationship development<span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>Requirements<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Bachelors degree or equivalent<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>12 years of proven experience in supporting client success<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Excellent written and verbal communication skills<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to address complaints and issues with effective solutions and a positive attitude<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Passion for delighting customers with aboveandbeyond service<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Excellent timemanagement and prioritization skills<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Familiarity with CRM system<span><span><span><span><span><span><li> <li>English proficiency<li> <ul>
Human Resources Counsel - Employment Law
Company: First Citizens Bank
Location: Raleigh-Durham, NC
Posted Apr 29, 2024
This job posting is for a legal advisor role within First Citizens Bank, focusing on HR legal matters. The role involves providing legal advice, drafting contracts, and supporting HR governance. It requires a Juris Doctor degree and 6 years of experience in employment law. The position offers a competitive salary and benefits package, with potential for variable compensation. The role is open to remote work within the bank's footprint, with quarterly travel to Raleigh, NC.
WFM Analyst
Company: First Advantage
Location: Other US Location
Posted Apr 28, 2024
<p>The Workforce Management Analyst is responsible for the daily efforts to provide a great<p> <p>customer and employee experience by effectively delivering realtime intraday amp schedule<p> <p>management with the purpose of optimizing resources to achieve business objectives<p> <p>Key functional responsibility includes<p> <p> ability to demonstrate a strong understanding of how planningforecasting staffing<p> <p>requirements translate to the creation of optimal schedules and realtime intraday<p> <p>management to support multidepartment contact center operations<p> <p> ability to create optimal schedules to meet business targets<p> <p> ability to agilitize skill profiles within CareConnect to support meeting Service Levels<p> <p>SL<br > <p> <p>Remote Position <br > <p>
Product Owner
Company: First Advantage
Location: Other US Location
Posted Apr 25, 2024
First Advantage, a leading provider of background screening solutions, is seeking a Product Owner for strategic clients. The role involves managing the full lifecycle of products, from planning to deployment and continuous improvement. The ideal candidate is self-motivated, collaborative, innovative, and has strong technical skills. They should have at least 4+ years of product experience, practical Agile experience, and proficiency in tools like JIRA and Trello. The company offers a technology transformation environment, competitive benefits, and opportunities for growth.
Associate Customer Care- (Ciudad de Mexico only)
Company: First Advantage
Location: Other US Location
Posted Apr 28, 2024
<p>The <b>Associate Customer Care Representative<b> Associate CCR receives evaluates and answers customer inquiries in a timely manner The Associate CCR interacts with customers via phone chat and email to provide information in response to routine inquiries about background check searches and may handle and resolve general issues or complaints This position is responsible for enhancing each customers relationship with First Advantage Support is primarily delivered by phone and occasionally via email Each call is unique in that there are no scripts to follow Success in this role requires strong organizational skills high attention to detail effective time management solid decisionmaking keen problemsolving skills and excellent communication<p> <p><b><u>Responsibilities<u><b><p> <ul><li>Login into multiple business applications quickly and on time to begin taking calls per scheduled worked hours This role requires being logged in and available during these hours except for during scheduled breaks This role has strict schedule requirements to meet customer needs The applications include Siebel CRM numerous FA background check applicationsdatabases call center phone<li> <li>Answer incoming calls waiting in the general queue from business clients andor their customers eg candidates or other participants in the background check or verification process Calls are automatically routed to customer care representatives who are available Requires managing the phone system controls and codes to be available or not available when necessary<li> <li>Learn the purpose of the call using appropriate inquiry there are no scripts to follow as every call is potentially different Call purposes can vary widely such as a candidate needs to reschedule a drug screen a client wants to know the status of a pending background check the caller needs help logging into an FA system the candidate wants to report an error in hishertheir report the caller needs help completing a profile the candidate cannot find the drug testing site etc<li> <li>Resolve the issue correctly and quickly by utilizing information within the various business applications as well as knowledge of FA supported customer platforms This includes reviewing client fact sheets for standard operating procedures for the specific account directing caller actions required to resolve the issue looking up information that may be needed during the call This involves multitasking using multiple computer screens at once bringing up the relevant applications from those openrunning quickly keying information into search fields etc<li> <li>Open and conduct all conversations professionally and with empathy Customer Care Representatives must remain calm listen carefully be polite explain reasons for the current situation and what shethey will be doing to help resolve this issue<li> <li>Deescalation of client frustration is a key responsibility of the agent Calls are randomly monitored by supervisors for quality control and employee developmenttraining purposes<li> <li>Document all information gathered and actions performed during the customer care interaction the call in the relevant FA systems This includes the reason for the call information shared the resolution escalation to the appropriate teams and followup activities needed Tickets may need to be logged and assigned to other departments such as Operations or Information technology These departments may need to be reached during the call as well real time This may also include helping the caller capture computer screen images that can be addeduploaded to the documentation This documentation activity occurs during the call itself and shortly after Complete information must be entered into various systems within 90 seconds to 2 minutes after the call closes in order to take the next call<li> <li>Follow up with internal partners using email This may include summarizing the resolutions andor sending information that requires research such that it could not be provided during the call Written communication must be professional and grammatically correct<br > <li> <li>Attend rigorous training upon starting the Associate Customer Care Representative position and then maintain knowledge of systems clients products and services as information and requirements change over time This may involve reviewing information sent via email completing online training courses or attending live or virtual training sessions Product and process changes and updates are frequent Staying informed and skilled in proper process also requires looking up information provided in the FA helpreference center There is the expectation that the Customer Care Representative be selfsufficient<li> <li>The Associate Customer Care Representative also contributes to knowledge content in the reference center that supports continued enrichment of online resources that helps to resolve support cases while promoting the value of this content to all customer<li> <li>Manage pace and quality of work to meet goals Make changes to improve based on feedback from supervisors or performance metrics that are tracked and shared eg number of calls per day length of call quality assurance scores for accuracy customer satisfaction scores compliance with process confidentiality and professionalism etc<li> <li>Share the voice of the customer through appropriate channels to ensure all parts of the organization benefit and have the actionable information needed to drive business decisions<li> <ul><p><b><u>What You Will Need to be Successful<u><b><p> <ul><li>High school diplomaGED required College degree preferred<li> <li>2 or more years experience in customerfacing or knowledge delivery role is preferred<li> <li>Knowledge of common computer configuration<li> <li>Strong computer navigation skills<li> <ul><p><b><u>Other Knowledge Skills Abilities or Certifications<u><b><u> <u><p> <ul><li>Communicate in a clear and concise manner<li> <li>Ability to work in a logical flow to isolate causes of problems and determine potential solutions<li> <li>Ability to multitask type notes into appropriate systems while assisting customers via phone work within multiple screens and platforms while assisting customers andor researching issues<li> <li>Ability to effectively prioritize and perform multiple tasks in a dynamic fastpaced environment<li> <li>Ability to quickly connect with people establish a rapport express empathy and project confidence<li> <li>Ability to work collaboratively in a team environment<li> <li>BilingualSpanish language skills preferred<li> <li>Prior experience with Microsoft Windows Operating Systems and ISPs required and prior Customer Care andor background services work related experience preferred<li> <ul><p><strong>Working Environment<strong><p> <p>This is an onsite role Mexico only First Advantage provides all the equipment but employees are encouraged to have a hard wire internet connection and must have internet speed to sustain multiple systems<p> <p><b>Travel Requirements<b><br >As the role requires employees to be onsite the offices they will be attending to are in<b> <b><i>C Monte Elbruz 124 Polanco Lomas de Chapultepec III Secc Miguel Hidalgo 11560 Ciudad de México CDMX <i><p> <p><b>Why First Advantage is Your Next Big Career Move <b><p> <p>First Advantage is going through a technology transformation We are looking for experts who are excited to work with advanced technologies and provide bestinclass user experiences drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we expand our impact <p> <p>We are happy to share information on additional benefits offered to our eligible people<p> <p><b>More About Our Values Code<b><p> <ul><li>Honor Honesty Consistency and Responsibility Do the right thing <li> <li>Cultivate an environment of dignity Show respect for the individual<li> <li>Take an OutsideIn approach Put the client first<li> <li>Think outofthebox Innovate and create <li> <li>Stay TeamOriented Collaborate and appreciate each other<li> <ul><p><b>What Are You Waiting For Apply Today<b><p> <p>You have learned a little about us today we want to learn about you If you think this position and our company are an excellent fit for your areas of interest and expertise tell us about you by applying now<p>
Financial Analyst and Planning
Company: Houston First
Location: Houston, TX
Posted Apr 29, 2024
Houston First Corporation is seeking a highly qualified individual for a role in relational finance database management, business intelligence reporting, and analytical tools. The ideal candidate will have experience in financial and statistical planning, analysis, modeling, forecasting, report design, and graphing. They should also have a strong background in predictive analytics and AI tools. The role involves supporting the Chief Financial Officer in reports and presentations for the board and other meetings. Essential duties include assisting with forecasting, improving financial status, reconciling transactions, performing cost analysis, analyzing financial data, and maintaining technical knowledge. The position requires a Bachelor's degree in Accounting, Economics, Finance, or IT, and 8-10 years of experience in finance and/or IT. Strong computer literacy, written and verbal communication skills, and analytical skills are necessary. Extra hours may be required during year-end closing, annual budget, and audit.
nCino-SalesForce Senior Developer
Company: First Horizon Bank
Location: Memphis, TN
Posted Apr 26, 2024
First Horizon Bank is seeking a Senior Developer with extensive experience in nCino and Salesforce implementation. The ideal candidate will be innovative, energetic, and driven to provide exceptional customer experiences. They will collaborate with a team of business analysts, administrators, and developers to deliver secure and top-notch digital experiences for internal and external customers. The role requires proficiency in nCino Commercial and Retail configuration, nCino Loan Origination Process, nCino development and administration, and Salesforce implementation. Experience with APEX programming, Lightning, SOQL, Process Builder, Flow, and other Salesforce automation tools is essential. The candidate should also have experience in nCino UI, nCino DocMan, nCino Portal, C# or Java, JSON, RESTFul, SQL, SOAP/XML, AJAX, CSS, Angular, JQuery, Javascript, HTML5, and agile ceremonies. First Horizon offers competitive benefits and a commitment to diversity and equity.
Account Executive
Company: First Resonance
Location: Los Angeles, CA
Posted Apr 28, 2024
<p><span>At <strong>First Resonance<strong> we encourage creativity value innovation demand teamwork expect accountability and cherish results If you are collaborative take initiative and get stuff done we want to talk to you We have high aspirations for the company and are looking for the right people to help fulfill the dream We strive to improve every aspect of manufacturing and use cuttingedge technologies and processes to delight our customers and rapidly increase revenues<span><p> <p><span>Our<strong> Account Executives<strong> take a consultative approach partner with amp build a trusted rapport with our prospects and clients by helping them identify their challenges and demonstrating how our products can be a strategic solution for their needs In this role you will focus on all that a prospect or client can benefit from ION the software that powers the future of nextgen manufacturing Our team takes a multitier approach to bringing on new clients and is supported by our marketing customer success and executive team we are all in this together With this and other tools you will <span>infiltrate target accounts but also create key opportunities through prospecting<p> <p><strong>We are<strong><p> <ul><li>Solving <span datapreserverspaces=true>manufacturings b<span>iggest challenges<li> <li>Enabling seamless integrations from prototype to production<li> <li>Empowering the worlds most complex and cutting edgecompanies to change our world<li> <ul><p><strong>You will<strong><p> <ul><li><span>Be ready to be a zealot at the forefront of the exponential age<span><li> <li><span>Partner with other crossfunctional teams on structuring and executing operational and strategic initiatives<span><li> <li><span>Define the overall approach for specific territories and regions develop work plans and create compelling sales propositions utilizing internal and external data<span><li> <li><span>Create persuasive sales presentations using market trends and case studies<span><li> <ul><p><strong>Basic Qualifications amp Skills<strong><p> <ul><li>Sales and leadership development experience<li> <li>At least 2 years of consecutive successful B2B Sales experience<li> <li>Exhibit pride in your work<li> <li>Admirable work ethic<li> <li>Ability to understand amp solve problems<li> <li>Working knowledge of Salesforce or other CRM tools<li> <li>Excellent communication skills this means active listening and engagement with clients and coworkers<li> <li>Exhibit maturity and a healthy emotional intelligence<li> <li>Ability to take a complex issue and break it down for your clients<li> <li>Exceptional closing skills<li> <li>BA or BS degree An MBA is a plus<li> <li>Sales training certification is a plus<li> <li>Experience with or selling to EV Aerospace 3D Printing Space or Defense is a plus<li> <ul><p><strong>Benefits amp Perks<strong><p> <ul><li>Health Insurance medical vision dental amp life insurance<li> <li>Unlimited PTO<li> <li>Paid Parental Leave<li> <li>Employee Compensation and Stock Option Plan<li> <li>Team outings group lunches an open office happy hours in office massage days <li> <li>Paid holidays sick days<li> <li>Flexible work schedule Hybrid Available<li> <li>401K with 3 matching <li> <ul><p><em>First Resonance is an equal opportunity employer dedicated to building an inclusive and diverse workforce<em><em> <em><p> <p><em>First Resonance participates in EVerify As part of our onboarding process a new hires Form I9 information will be shared with the federal government to confirm they are authorized to work in the US<em><p> <p><br ><br ><p><div> <div> <div> <p><em><span>Pay is based on factors such as but not limited to scope and responsibilities of the position candidates work experience and skillset and location Certain roles may be eligible for incentive compensation equity and benefits <span><em><p> <div> <p>Pay Range<p> <p><span>$90000<span><span><span><span>$125000 USD<span><p> <div> <div> <div> <p>First Resonance accelerates the speed and reliability of hardware development for companies manufacturing the next generation of hardware products This includes electric airplanes autonomous vehicles robotics and more We are a group of software hardware and manufacturing engineers that are bringing the best of modern UX and data science to an industry that has been overly rigid in its innovation We are removing the barriers preventing radical advancement by providing tools to manufacturing engineers and operators to move information more freely collaborate with their teams more easily and use the power of data to predict problems and provide insights that result in better hardware quality and delivery<p> <div>
FHN MARKETING MANAGER
Company: First Horizon Bank
Location: Memphis, TN
Posted Apr 26, 2024
FHN Financial is recruiting for a Senior Marketing Manager in Memphis, TN. The role involves developing and executing marketing strategies, managing budgets, and fostering relationships with stakeholders. The ideal candidate should have at least 5 years of experience in marketing, preferably in the financial sector, with strong graphic design skills and leadership abilities.
Wires Platform Senior Technology Specialist
Company: First Horizon Bank
Location: Memphis, TN
Posted Apr 29, 2024
First Horizon is seeking a Wires Platform Senior Technology Specialist with a 'take charge' attitude, strong communication skills, and advanced problem-solving abilities. The role involves collaborating with a team of developers, understanding customer needs, and delivering high-quality technology solutions. Required qualifications include 7+ years in Wholesale payments, 5 years of experience with ACI MTS, and proficiency in Unix-based platforms. The company offers competitive benefits and is recognized as a top employer.
Collibra Technical Lead (REMOTE)
Company: First Citizens Bank
Location: Raleigh-Durham, NC
Posted Apr 29, 2024
This role offers specialized technical leadership in data governance systems and applications, with responsibilities including team leadership, mentoring, and technical expertise. The position requires a bachelor's degree and 8 years of experience in technical work, or equivalent. Preferred skills include proficiency in Collibra, Java/Groovy, SQL, and various data integration tools. The base pay range is $117,750 to $204,100 per year, with potential for variable compensation and a comprehensive benefits package.
Senior Director of Customer Care
Company: First Advantage
Location: Other US Location
Posted Apr 28, 2024
<p><br ><span><span><span><span>At First Advantage Nasdaq FA people are at the heart of everything we do From our customers and partners to our greatest advantage our team members Operating with empathy and compassion First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products Our team members empower each other to be their authentic selves and treat all with respect integrity and fairness<span><span><span><span><br ><span><span><span><span>Say hello to a rewarding career and come join a leading provider of missioncritical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands<span><br ><b>What We Do <b><br >We are on the frontline of recruitment enabling organizations to Hire Smarter Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent Leveraging an advanced technology platform First Advantage builds fully scalable configurable screening programs that meet the unique needs of over 30000 clients Headquartered in Atlanta GA and with an internationally distributed workforce spanning 17 countries with about 5000 employees First Advantage performs over 100 million screens in over 200 countries and territories annually<span><span><span><br ><b>Who You Are<b> <p><ul><li>Selfmotivated you love to lead others but are also ready to roll up your sleeves You can spearhead a project and see it through from start to completion <li> <li>A team player<i> <i> you navigate crossfunctional teams and work well with team members across groups toward a common goal You appreciate the value in collaboration and have ability to lead a team to do the same <li> <li>An innovator you see gaps in current processes or workflows as an opportunity to improve and try something new <li> <li>A lifelong learner you seek opportunities to learn and upskill you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people process and technology <li> <ul><p><br ><b>What Youll Do <b><br >The<strong> Senior Director of Customer Care<strong> is a key strategic and operational leadership role This person will help drive AI initiatives throughout Customer Care and the company They will be responsible for the development continuous improvement and delivery of customer service In addition the Sr Director will lead the teams strategic development of operational requirements while scaling technology to improve processes While operating with urgency to identify and develop culture performance improvements and efficiencies for the customer and for leadingdeveloping leadership teams With an intrinsic passion for customers and a willingness to innovate and continuously improve this candidate will be empowered to lead and deliver new solutions<br ><b>Additional Responsibilities<b> <p><ul><li>Focus on AI and automation solutions leveraging our AWS Connect and Salesforce Service Cloud implementations<li> <li>Build service plan and offerings within Shared Services for differentiated support<li> <li>Establish clear accountable performance metrics<li> <li>Drive cost improvement activities by identifying system improvements and headcount optimization<li> <li>Enhance the customer experience via the adoption of selfservice options and first contact resolutions<li> <li>Responsible for building integrated solutions to transform customer experiences within the customer success and customer care organization<li> <li>Prioritize the multiple platform integration plans creating a practical implementation path<li> <li>Improve the certainty of absorbing largescale transformational change by building communications education and continuous feedback loops<li> <li>Proved timely account or issue executive summary status reporting to the Senior VP of Customer care<li> <li>Collaborate with internal teams to implement processes and procedures to drive efficiency<li> <li>Accelerate business results by driving automation within Customer Care<li> <li>Drive innovation with a focus on minimizing the fiscal impact on shareholders<li> <li>Address and resolve demanding situationsconflicts effectively using appropriate communication and interpersonal skills<li> <ul><p><em>Note this is a USbased remote work position Travel will be required for both internal and external customer meetings Estimated no more than 12 trips per quarter<em><br ><b>What You May Need to be Successful<b> <p><ul><li>Bachelors degree or equivalent experience<li> <li>10+ years of experience in project leadership and execution in a customer care and customer service environment While leading a crossfunctional team effectively planningscheduling and regularly communicating with internal stakeholders<li> <li>Must have deep knowledge of Salesforce Service Cloud and other Salesforce solutions such as Einstein Data Cloud etc Must also have experience with AWS Connect and the integration with Salesforce Service Cloud Voice<li> <li>Substantial handson experience with a new product development methodology either serving on crossfunctional teams or preferably leading innovation projects<li> <li>Can effectively and efficiently influence global crossfunctional team members and stakeholders using hard and soft skills<li> <li>Ability to develop a vision gain buyin and energize a team to accomplish goals<li> <li>Develop cooperative relationships internally and externally<li> <li>Experience leading transformation programs in customer service environments including VOIP Voice over IP transformations CRM Customer Relationship Management migrations and process automation and familiar with key tools in customer service space<li> <li>Customerobsessed leader with a hyperfocus on problem resolution business retention and growth<li> <li>Ability to influence and drive implementation across a matric organization<li> <ul><p>Preferred <p><ul><li>Advanced proficiency in MS Office Suite and SharePoint<li> <li>Working knowledge of Salesforce Workforce Management and CTI<li> <li>Experience with cloudbased integration<li> <ul><p><b>Why First Advantage is Your Next Big Career Move <b><br >First Advantage is going through a technology transformation We are looking for experts who are excited to work with advanced technologies and provide bestinclass user experiences drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact<br ><b>What Are You Waiting For Apply Today<b><br >You have learned a little about us today we want to learn about you If you think this position and our company are a great fit for your areas of interest and expertise tell us about you by applying now<br > <p><p><i>The salary range for this position is approximately $100000$160000 USD per year This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect and we tailor our offers within the range based on the selected candidates experience industry knowledge technical and communication skills and other factors that may prove relevant during the interview process<i><p> <p><i>LILR1<i><p>