Jobs at Pendo.io
216 open positions
Revenue Accountant
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Aug 07, 2023
All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected base salary range for this role in the following location is:Raleigh, NC - USD $65,000 - $70,000Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.LI-hybrid We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. to drive better process and workflow decisionsSupport system implementation/enhancement projects and participate in UATs to drive projects to successful completionAssist in preparation of support for quarterly and annual audit requestsOther accounting duties as assignedMinimum Qualifications Bachelor's degree in Finance or Accounting1-2 years of relevant experience in industry (preferably within a SaaS company) or in public accountingFoundational understanding of ASC 606Advanced Microsoft Excel skillsExcellent customer-facing and communication skillsDetail-oriented, with strong problem-solving and analytical skillsAbility to work both independently and collaboratively, managing workload effectively, and staying focused under pressurePreferred QualificationsExperience with Salesforce, Workday, Intacct, Avalara, and Alteryx Pendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Pendo is looking for a Revenue Accountant who will support day-to-day revenue operations, partnering closely with Sales, legal, Revenue Operations, and Accounts Receivable to meet the revenue, cash, and ARR targets. The ideal candidate will possess experience with a SaaS revenue model in industry, public accounting, or a mix of both. The position reports directly to the Senior Revenue Manager on a geographically distributed team. Role Responsibilities Work closely with Revenue Operations to ensure deals have been properly processed in Salesforce, integrated accurately to Intacct, and create and distribute customer invoicesReview contracts for revenue recognition considerations in compliance with ASC 606Execute monthly accounting close activities and deliverables in revenue and related areas, including creation and delivery of customer invoices, preparation of journal entries, account reconciliations, flux analyses, and related reporting and disclosuresCollaborate with cross-functional stakeholders (Deal Desk, Corporate Accounting, Sales Ops, etc.) You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.
Account Executive Mid Market
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Aug 03, 2023
We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected OTE range for this role to be performed in North Carolina is USD $174K - $215K 50/50 SplitIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We look for people who are intellectually curious, belligerently confident, and have a high technical aptitude. We also want to learn from you.Role Responsibilities Work full-cycle deals from demo complete to close.Research and target exciting new SaaS companies using prospecting tools.Build and manage an account priority plan.Learn and demonstrate the Pendo platform to new prospective customers.Lead effective value discovery to truly understand customer needs.Navigate a customer through a 14 day free trial and proof of concept.Negotiate contracts, review legal terms.Record and document all sales activities in SalesForce.com.Successfully utilize all sales tech tools.Deploy In depth SaaS sales training with MEDDIC and Force Management methodsMinimum Qualifications 5 years or more of sales experience preferably in an entrepreneurial SaaS environment, selling into the CSuiteTraining with MEDDIC and Force ManagementDemonstrated consistent track record of hitting goal and numbersPossess an understanding of SaaS financial metricsPossess an understanding of business operationsWillingness to learn in a high paced sales environmentAbility to embrace feedback and hold yourself accountableThe ability to learn technology basics and apply them to business situationsPreferred Qualifications Entrepreneurial backgroundAccelerated business acumenPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. You will be surrounded by a great team of people from whom you can learn from. This position works closely with Sales Development Representatives and Sales Engineers. You will be the primary contact with the customer and have the responsibilities of demoing Pendo, providing technical assistance, successfully navigating a proof of concept, and negotiating contracts.
Sales Development Rep (Actively networking for future openings)
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Jul 20, 2023
The text describes a Sales Development Representative role at Pendo, where the candidate will generate new sales qualified prospects, meet performance metrics, research and target SaaS companies, use sales data to drive outreach decisions, and learn the Pendo platform. The role requires 1-2 years of sales experience, a drive to succeed, and the ability to learn in a fast-paced sales environment. Pendo is a fast-growing startup with a diverse and exciting set of technologies and clients.
Sr. Sales Development Rep
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Jul 19, 2023
The Sales Development Representative role at Pendo involves generating new and high-quality sales qualified prospects, researching SaaS companies, and creating successful outreach campaigns. The role offers hands-on training to transition into a sales executive position, with opportunities for professional growth and learning about Pendo's platform and the SaaS industry. Minimum qualifications include 1-2 years of sales experience, motivation, and ability to learn in a fast-paced environment. Preferred qualifications include SaaS sales experience, familiarity with sales systems, and knowledge of the MEDDPIC sales methodology. Pendo, founded in 2013, aims to improve society's experience with software and offers competitive compensation with an expected OTE range of $65,000-$80,000 in Raleigh, NC.
VP, Product Marketing
Company: Pendo.io
Location: New York City, NY
Posted Aug 06, 2023
All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in: Raleigh, NC - USD $245,000 - $265,000New York City, NY - USD $260,000 - USD $285,000Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.LI-SC1 We welcome all people of different backgrounds, experiences, abilities and perspectives. AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. They collaborate closely with cross-functional teams, including product management, engineering, sales, and customer success, to ensure successful product launches and go-to-market strategies. Our culture is passionate, dynamic, and fun. EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. The product marketing team also leverages their deep understanding of customer needs and industry trends to drive customer acquisition, adoption, and retention, ultimately contributing to the growth and market leadership of Pendo.Role Responsibilities Responsible for successfully launching new solutions into the market with a competitive win rate, helping create demand and ensuring that sales, marketing and customer success are consistent on messaging, pricing and packaging.Strategy; you’ll build and execute, through your team, a product marketing strategy to help improve the success of our solutions in the marketManagement; lead, develop and inspire a team of product marketers.Product Champion; help inform the overall marketing strategy with valuable product marketing intelligence. Using this intelligence to inform new product development, pricing strategies and marketing tactics.Product Messaging; using customer research and competitor intelligence, develop product positioning and messaging, including differentiators and use cases.GTM; work closely with sales and marketing teams to create and support the go-to-market strategy.Stakeholder Management; work collaboratively with a wide range of stakeholders and regularly present to the board.Work with product managers, engineers, and sales teams to ensure that products are launched and marketed successfullyDeveloping and executing marketing campaigns that are effective in generating leads and driving sales.Work with Product to ensure products are priced competitively and packaged in a way that meets the needs of the target market.Tracking and analyzing the performance of marketing campaigns to identify areas for improvement.Develop and implement metrics to measure the effectiveness of campaigns Minimum Qualifications Previous people management experience in a pure product marketing role for a SaaS businessThe ability to understand and articulate technical concepts and translate these into compelling, commercial, customer focussed communicationsData driven, measured and results focussedExperience of presenting product marketing plans and concepts at board levelStrong understanding of all elements of the product marketing process.Ability to work independently and as part of a teamPreferred Qualifications Knowledge of product analyticsExperience marketing into PM or CIO personaPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. Be the evangelist, internally and externally, for our full solutions set and monitor the performance of solutions to educate key stakeholders.Customer Research; build detailed persona’s and gain a deep understanding of the markets we serve to help inform sales and marketing activities.Competitor Intelligence; build and keep up to date a competitor comparison matrix. Through thorough market research and competitive analysis, the team identifies target customer segments and creates compelling value propositions and messaging. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.
Emerging Account Director
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Aug 09, 2023
We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected OTE range for this role to be performed in North Carolina is $140K - $170K USD 50/50 SplitIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. This cross-functional team consists of an Enterprise Account Director, Solutions Engineer (or Technical Account Manager), Customer Success Manager, and others. You will spend your time doing the following: Prospecting & Event outreachData enrichment & validation Managing and owning renewals, customer upsells and creating contracts Forecasting and closing dealsAccount Research & Account PlanningFacilitating and participating in both customer QBRs and customer experience planningPersonal enablement/enrichment From a revenue perspective, you will be paired with multiple Enterprise Account Directors and have an individual quota that consists of both renewals and customer expansions. Emerging Account Directors will be expected to be self-starters and provide recommendations on how they can help the team achieve their overall goals for the account. Responsibilities (what you’ll do):Own renewals and expansion opportunitiesDevelop a working knowledge of Pendo and articulate the business value to customersCapture customer value statements to enrich marketing outreach, proposals, etc. Co-Own account planning and understand how customers are using PendoUse a variety of methods (Email, phone, social media) to engage prospects, users, and decision-makers for prospecting and inviting customers to eventsBuild PowerMaps focusing on ID’ing white space for growthNavigate a customer through a proof of concept, building out a MAP with an understanding of remaining steps to closureRecord and document all sales activities in SalesForce.comWhat you'll get:A deep knowledge of selling a SaaS B2B productExposure to some of the top SaaS professionals in the industryInteraction with some of the largest, most innovative companies in the world The ability to prospect, demo, and close in a high-paced environmentProficiency in sales tools such as SalesForce.com, Outreach, Datanyze, LinkedIn, and moreBe part of the largest segment at Pendo and learn Enterprise sales motionsIn depth SaaS sales training with MEDDIC and Force Management methodsQualifications (what you have):3+ years of sales experience in an entrepreneurial SaaS environment. Self-starter and comfortable working autonomouslyMEDDIC and/Force Management Methodology preferred.Proven success in closing renewals at least at $100K+. Ability to collaborate and partner with Account Directors.Effectively design PowerMaps with an ability to manage account planning.Consistent track record of hitting goals and numbers.Possess an understanding of SaaS financial metrics and complex sales cycles.Willingness to learn and work in a high-paced sales environment.Ability to embrace feedback and hold yourself accountable.The ability to learn technology basics and apply them to business situations.Demonstrated ability to sell business valuePreferred Qualifications (nice to have):Bonus: Entrepreneurial background.Pendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. We are metrics-driven and hold ourselves to a high level of accountability. As an Emerging Account Director, you will be part of an Enterprise Account Team responsible for larger, high-potential, Pendo customers. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. You will be measured on your ability to excel in the above categories.
Product Marketing Manager
Company: Pendo.io
Location: New York City, NY
Posted Aug 01, 2023
Pendo is looking for a Product Marketing Manager to play a key role in advancing its mission and growth. The ideal candidate has a strong generalist B2B product marketing background and a mix of business and technical marketing skills.
Adopt Product Specialist
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Jun 23, 2023
None Found
Technical Account Manager (Networking for future opportunities)
Company: Pendo.io
Location: San Francisco, CA
Posted Aug 08, 2023
All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in:San Francisco, CA is $92k-$115K USDUS National NOT San Francisco, CA or New York is $80k-$100K USDIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. Role Responsibilities Own a book of existing business, where the customer has purchased TAM servicesLearn all Pendo ProductsCreate strong customer relationships at all levelsCreate strong internal relationshipsConsult on the Pendo product to deliver customer outcomes Impact ROI for assigned customersShowcase the value of PendoYou will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support4+ years in a customer-facing technical role, preferably with a SaaS B2B companyDemonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologiesPreferred Qualifications Basic CSS, HTML, or similar web technologiesSales Engineering experience a plusTechnical writing experience a plusPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion.Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Technical Account Managers connect business goals to the solutions in the Pendo platform. Team DescriptionPendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization.
Technical Account Manager
Company: Pendo.io
Location: New York City, NY
Posted Aug 04, 2023
All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in North Carolina is $80K - $100K USDCalifornia is $92K-$115KNew York is $84K-$105KIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion.Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful.Role Responsibilities Own a book of business who have purchase TAM ServiceLearn all Pendo ProductsCreate strong customer relationships at all levelsCreate strong internal relationshipsConsult on the Pendo product to deliver customer outcomes Impact ROI for assigned customersShowcase the value of PendoYou will be an internal advocateMinimum Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support4+ years in a customer-facing technical role, preferably with a SaaS B2B companyDemonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologiesPreferred Qualifications Basic CSS, HTML, or similar web technologiesSales Engineering experience a plusTechnical writing experience a plusPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Technical Account Managers connect business goals to the solutions in the Pendo platform. Team DescriptionPendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization.