Jobs at Pendo.io
216 open positions
RVP, Enterprise Sales
Company: Pendo.io
Location: Remote
Posted Sep 26, 2023
All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected OTE range for this role is: OTE Split 50/50US National $326,000 -$410,000Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.LI-SW1 We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. As part of your role, you will closely collaborate with the Marketing, Product, and Customer Success teams, fostering synergy and alignment to achieve overarching objectives.Responsibilities (what you’ll do):Be strategic in the selection, onboarding and development of Enterprise Account Directors while continuing to develop, motivate, promote and manage the team. Define and execute on strategies required to sustainably grow net new sales in existing Enterprise accountsEnable the team to aggressively prospect, identify, qualify and develop pipelineEnsure internal cross-functional collaboration to drive customer satisfaction in Enterprise accountsStrategically analyze industry trends and performance metrics to drive execution and accelerate resultsDrive excellence in sales execution leveraging the Pendo Value FrameworkEffectively develop and monitor accurate Enterprise sales forecastQualifications (what you have):>4+ years experience building and managing a high performing Enterprise SaaS sales team selling to the Enterprise>7+ years experience selling enterprise technology in a fast-paced environment.Experience building Enterprise businesses from the ground-up a mustTrack record of overachievementMust possess excellent value-based sales methodology, high aptitude to collaborate in a decentralized environment.Must demonstrate ability to adapt and lead in a fast changing environmentPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. The primary objective of their team will revolve around penetrating Pendo's most significant untapped accounts, effectively onboarding them onto the Pendo platform, and nurturing the growth of our established customer base.Reporting to the AVP of Enterprise Sales, this RVP will be tasked to build, manage and scale a team of high performing Enterprise Account Directors focusing on Key Enterprise Accounts within the Central Region.The ideal leader should possess a proven track record in hiring, managing, and nurturing a high-performing team dedicated to acquiring enterprise accounts across diverse verticals and geographic locations. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Pendo is looking for a RVP, Enterprise Sales to sit within the Central USAn exceptional candidate would possess a results-driven and action-oriented mindset, emphasizing collaboration and empathy as a servant-leader. They will play a pivotal role in promoting excellence in execution and laying the groundwork for enterprise account expansion.
(Contract) Recruiting Coordinator
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Sep 21, 2023
We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Compensation Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in Raleigh, NC is $20-$25 / hourThis is a temporary contract position with the potential to convert to full time employment in the future.Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. This is a temporary contract position with the potential to convert to full time employment in the future.Role Responsibilities Support candidates through the hiring process by scheduling phone, video, and onsite interviewsBe the point-person for all candidate questions and ensure they have a positive interview experienceWork with the recruiting team to identify opportunities to improve interview processes and the candidate experienceGreet candidates for onsite interviews as neededEnsure the smooth running of the recruiting cycle and track all candidate progress in our ATSBe a resource for your recruiters and hiring teamsMinimum Qualifications 1+ years of experience in a professional environment, preferably with an HR or Talent Acquisition team or scheduling heavy environment Strong attention to detail and organizational skillsOutstanding oral and written communication skillsAbility to prioritize competing tasks and manage time efficiently in a fast-paced environmentCan manage confidential information with discretionPreferred Qualifications Basic knowledge of Application Tracking Systems (Greenhouse is a plus)Conceptual understanding and exposure to recruiting practices and processesExperience managing multiple calendars and coordinating travelExperience with Google SuitePendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. Their main responsibility will be to schedule virtual and onsite interviews, and will be the point person for logistics around the interview process and recruiting operations. They will build and maintain relationships with the hiring team, and act as a liaison for candidates throughout the recruiting lifecycle. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Team DescriptionOur Recruiting Operations Team defines work processes, helps the recruiting team be more efficient, and oversees logistics like interview scheduling, offer processing, and much more!This person will work closely with our recruiting team and hiring managers to help move candidates through our interview process and ensure a seamless candidate experience.
Enterprise Key Account Director
Company: Pendo.io
Location: New York City, NY
Posted Aug 09, 2023
We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected OTE range for this role to be performed in United States is $240K - $300K USDIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. You must have a proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline are defining characteristics for success in this role. We have a “win as a team” sales mentality where everyone works together toward a common objective. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. We are metrics driven, we hold ourselves to a high level of accountability, we believe in rewarding top performers, and we celebrate our successes!Role Responsibilities Execute a complex, value-based sales process encompassing multiple groups within your accountsDevelop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business linesEffectively articulate Pendo’s unique business, solution and functional valueBuild executive awareness, sales pipeline and bookings growth in accountsDefine account strategies that enable sales velocity by partnering with Solutions Engineer, Customer Success Manager, and Emerging Account DirectorsEffectively forecast sales opportunities, while tracking and using critical metrics that predict sales successTrack all relevant sales activity using the company's Salesforce CRM platformOther duties as assignedTravel as neededMinimum Qualifications 7+ years selling SaaS solutionsYou have a successful track record selling Enterprise software and platform-as-a-services offering to the VP and c-suite level..Have demonstrated aptitude in cultivating relationships with senior executives across Global 2000 organizations, spanning both line-of-business and IT domains.Expertise in building multi-year account plans to build value and grow the footprint within a set of accounts You have established proficiency in effectively overseeing a substantial and diverse sales opportunity pipeline as part of a collaborative team Exceptional proficiency in communication (both written and verbal), interpersonal abilities, and delivering impactful presentations.You are able to distinguish between productive activity and tangible results; demonstrates a strong and diligent work ethicCapable of working autonomously while fostering effective collaboration within the Pendo team.Experience with Sales tools including Salesforce, Clari, Looker, Gong, DocusignTrained in MEDDIC and Force Management MethodologyPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will be responsible for driving executive engagement, selling solutions and services that deliver significant value to our customers. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. You will play a leadership role in executing our sales strategy to rapidly expand a defined set of enterprise accounts. Our 3,000 customers and growing relationships are a testament to our growth trajectory as a late stage startup.As an enterprise sales Account Director, you will be responsible for driving revenue growth through existing accounts within your territory.
Enterprise Key Account Director
Company: Pendo.io
Location: New York City, NY
Posted Sep 16, 2023
We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected OTE range for this role to be performed in United States is $240K - $300K USDIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.LI-SW1 You must have a proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline are defining characteristics for success in this role. We have a “win as a team” sales mentality where everyone works together toward a common objective. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. We are metrics driven, we hold ourselves to a high level of accountability, we believe in rewarding top performers, and we celebrate our successes!Role Responsibilities Execute a complex, value-based sales process encompassing multiple groups within your accountsDevelop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business linesEffectively articulate Pendo’s unique business, solution and functional valueBuild executive awareness, sales pipeline and bookings growth in accountsDefine account strategies that enable sales velocity by partnering with Solutions Engineer, Customer Success Manager, and Emerging Account DirectorsEffectively forecast sales opportunities, while tracking and using critical metrics that predict sales successTrack all relevant sales activity using the company's Salesforce CRM platformOther duties as assignedTravel as neededMinimum Qualifications 7+ years selling SaaS solutionsYou have a successful track record selling Enterprise software and platform-as-a-services offering to the VP and c-suite level..Have demonstrated aptitude in cultivating relationships with senior executives across Global 2000 organizations, spanning both line-of-business and IT domains.Expertise in building multi-year account plans to build value and grow the footprint within a set of accounts You have established proficiency in effectively overseeing a substantial and diverse sales opportunity pipeline as part of a collaborative team Exceptional proficiency in communication (both written and verbal), interpersonal abilities, and delivering impactful presentations.You are able to distinguish between productive activity and tangible results; demonstrates a strong and diligent work ethicCapable of working autonomously while fostering effective collaboration within the Pendo team.Experience with Sales tools including Salesforce, Clari, Looker, Gong, DocusignTrained in MEDDIC and Force Management MethodologyPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will be responsible for driving executive engagement, selling solutions and services that deliver significant value to our customers. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our 3,000 customers and growing relationships are a testament to our growth trajectory as a late stage startup.As an enterprise sales Account Director, you will be responsible for driving revenue growth through existing accounts within your territory. You will play a leadership role in executing our sales strategy to rapidly expand a defined set of enterprise accounts.
Enterprise Key Account Director
Company: Pendo.io
Location: New York City, NY
Posted Aug 09, 2023
We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected OTE range for this role to be performed in United States is $240K - $300K USDIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. You must have a proven track record of exceeding quota with tenacity, great attitude, accountability, high energy, integrity, and discipline are defining characteristics for success in this role. We have a “win as a team” sales mentality where everyone works together toward a common objective. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. We are metrics driven, we hold ourselves to a high level of accountability, we believe in rewarding top performers, and we like to have fun!Role Responsibilities Execute a complex, value-based sales process encompassing multiple groups within your accountsDevelop new business opportunities by analyzing and proactively targeting high-value needs across multiple functions and business linesEffectively articulate Pendo’s unique business, solution and functional valueBuild executive awareness, sales pipeline and bookings growth in accountsDefine account strategies that enable sales velocity by partnering with Solutions Engineer, Customer Success Manager, and Emerging Account DirectorsEffectively forecast sales opportunities, while tracking and using critical metrics that predict sales successTrack all relevant sales activity using the company's Salesforce CRM platformOther duties as assignedTravel as neededMinimum Qualifications You are proficient in selling enterprise software, with a preference for experience in emerging SaaS solutions.7+ years selling SaaS solutions Have demonstrated aptitude in cultivating relationships with senior executives across Global 2000 organizations, spanning both line-of-business and IT domains.Confirmed expertise in 'hunter' style sales, showcasing a track record of acquiring new businessYou have Established proficiency in effectively overseeing a substantial and diverse sales opportunity pipeline as part of a collaborative team Exceptional proficiency in communication (both written and verbal), interpersonal abilities, and delivering impactful presentations.You are able to distinguishe between productive activity and tangible results; demonstrates a strong and diligent work ethicCapable of working autonomously while fostering effective collaboration within the Pendo team.Experience with Sales tools including Salesforce, Clari, Looker & DocusignPreferred Qualifications MEDDIC and/Force Management Methodology preferredPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will be responsible for driving executive engagement, selling solutions and services that deliver significant value to our customers. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. You will play a leadership role in executing our sales strategy to rapidly expand a defined set of enterprise accounts. Our 3,000 customers and growing relationships are a testament to our growth trajectory as a late stage startup.As an enterprise sales Account Director, you will be responsible for driving revenue growth through existing accounts within your territory.
Account Manager, Growth
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Aug 25, 2023
Pendo is seeking a driven and dynamic individual to join their Subscription Success team as a Corporate Account Manager. The role involves driving performance in the company's core business strategy, renewing customer relationships, and ensuring they have the subscription they need for positive business outcomes. The ideal candidate should have strong sales, operations, and analytical skills, as well as drive and discipline to lead, forecast, and execute on their pipeline with high efficiency.
Technical Account Manager
Company: Pendo.io
Location: San Francisco, CA
Posted Aug 24, 2023
Pendo's Technical Account Managers are crucial in providing strategic and technical guidance to customers, ensuring they realize the full value of Pendo's platform. They connect business goals to Pendo solutions, collaborate with enterprise customers, and work on all products. The role involves managing customer relationships, consulting on Pendo products, and impacting ROI. Minimum qualifications include 2+ years of technology implementation or technical support, and 4+ years in a customer-facing technical role, preferably in a SaaS B2B company. Pendo, founded in 2013, aims to improve society's experience with software and offers competitive salary ranges.
Enterprise Key Account Director
Company: Pendo.io
Location: New York City, NY
Posted Aug 09, 2023
Pendo, a leading startup in Product Analytics and Digital Adoption platforms, is seeking exceptional Enterprise sales Account Directors. The role involves driving revenue growth through existing accounts, executing sales strategy, and building executive relationships. The ideal candidate should have 7+ years of SaaS solutions sales experience, a proven track record of exceeding quota, and expertise in building multi-year account plans. Pendo offers a collaborative team environment, competitive compensation, and the opportunity to work with diverse technologies and clients.
Deal Desk Manager
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Aug 22, 2023
All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in North Carolina is $80K - $100K USDIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. You will act as a key partner to Sales, Legal, Finance, and Accounting, managing deal formation and flow, and driving sustainable growth while reducing sales cycle times.We’re looking for a proactive, curious, self-driven person with sound business acumen and excellent communication and collaboration skills. You are able to work in a structured manner to thrive in ambiguity and are not afraid to roll up your sleeves to dive into business challenges and work with your team to create solutions to problems that have never been tackled before.Role Responsibilities Supporting the global Sales Org in deal execution on a daily basis.Provide guidance and support on contract negotiations internally, including: deal structure, discounting guidance, order processing, etc.Drive process and systems requirements (including CPQ) to implement best-in-class quote-to-order process; provide assistance is closing/managing deals in the systemsEvaluation and review of all contracts for completeness, accuracy, and adherence to our policiesEnsure approvals for non-standard deals have been properly documented, escalated to the right approval levels, and resolved within reasonable timeframeDrive best practices and enablement to increase sales effectiveness via structured deal reviews and checkpoints, supported by standard business practices and policies, and proper enablement around theseWork independently on projects, and apply judgment in resolving issues or in making recommendationsDevelop strong collaborative relationships with key stakeholders in Sales, Legal, Finance, Accounting, and other key teams across the companyAssisting in other general Sales Operations projects and initiativesMinimum Qualifications 2+ years experience in Deal Desk/Sales Operations role in SaaSExperience in dealing with complex, cross-functional deal/contract management across Sales, Finance and LegalStrong understanding of Salesforce based quote-to-order processes, Salesforce CPQ is a plusStrong structured problem solving skills along with ability to demonstrate practical judgment in complex situationsExceptionally strong communication skills, including experience effectively communicating with senior managementWilling to work in a highly demanding and results-oriented team environmentProficiency in Microsoft Excel / G-SuiteBachelor’s degreePendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Team DescriptionAs a Pendo Deal Desk Manager, you will be responsible for the day to day support of our quote-to-order process and also ensure the smooth execution of some of our largest and most strategic opportunities .
Sales Development Rep
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Aug 13, 2023
The text describes a Sales Development Representative role at Pendo, where the candidate will generate new sales qualified prospects, meet performance metrics, research and target SaaS companies, use sales data for decision-making, and learn about the Pendo platform. The role requires experience with CRM tools, a bachelor's degree, and a passion for SaaS technology. The company, Pendo, is a fast-growing startup with a diverse and exciting set of technologies and clients. They offer competitive salaries, benefits, and a dynamic work culture.
Sales Development Rep (Actively networking for future openings)
Company: Pendo.io
Location: Raleigh-Durham, NC
Posted Aug 14, 2023
We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected on target earnings (OTE) range for this role in the following location is:Raleigh, NC - USD $65,000-$80,000Individual pay rate decisions, including offers made within and over the expected OTE range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.LI-HybridLI-CS2 Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. Hubspot, Salesforce, Outreach, Zoominfo, etc.Bachelor’s Degree or equivalent work experiencePreferred QualificationsExposure to or passion for Saas technologyYou have an internal motivation, resilience, and drive to succeed in a goal-driven positionYou are a hard worker with a strong sense of urgencyYou are a team playerYou are willing to learn in a fast-paced sales environmentYou possess the ability to embrace feedback and hold yourself accountablePendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will become an expert on Pendo’s platform, a wizard of the SaaS industry and a master of sales strategy and technique. )You have experience with a CRM tool or sales system ex. Every day you will be challenged by smart and driven teammates to learn and understand the sales process, as well as one of the most innovative platforms in the market. Role Responsibilities Generate new, high-quality sales qualified prospects for Account ExecutivesMeet all key performance metrics and goals on a weekly and monthly basisResearch and target exciting new SaaS companies Use all available sales data to recognize trends and drive outreach decisionsCreate successful cold calling and email campaigns targeting new prospectsLearn and demonstrate the Pendo platform to prospective customersGain proficiency in SalesForce.com data loggingPeriodically travel to territory events to meet existing prospects, provide face to face product demos, and generate new pipelineWork with a close-knit team of talented sales experts who will challenge you and support you in your professional growthMinimum QualificationsYou have 1+ years of sales experience/lead generation (internships qualify! You will work directly with Account Executives to produce and deliver effective outreaches through channels such as phone calls, emailing, direct mailers, social media and events/networking. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.
Sales Operations Manager - Growth Strategy
Company: Pendo.io
Location: New York City, NY
Posted Oct 11, 2023
We welcome all people of different backgrounds, experiences, abilities and perspectives.AccessibilityPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.CompensationOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in New York is 84K - 105K USDSan Francisco is 92K - 115K USDAll other US states 80K - 100K USDIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.LI-SW1UShubs Our culture is passionate, dynamic, and fun.EEOCWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. The ideal candidate will have a bias to act, be a problem solver, and be enthusiastic about the opportunity to partner cross-functionally to build programs that will support a high-growth, high-efficiency company.Role ResponsibilitiesSupport our highest growth segments, including our most strategic accounts and reseller program.Deliver data insights critical to understanding business performance and efficiency.Take ownership of cross-functional initiatives and lead them to tangible business results.Partner with sales and marketing leaders to develop thoughtful and innovative strategies to optimize performance and reduce operational costsRecommend and drive initiatives and tactics to improve performance and productivity across all growth channels.Work with cross-functional partners to understand requirements and drive joint projects.Minimum Qualifications2+ years of experience in Management Consulting, Investment Banking, or B2B SaaS Ops/Strategy/Growth roles Experience presenting analyses and recommended actions to senior leadership Willingness to roll up sleeves and get things doneStrong analytical skills and attention to detail with the capability to define issues, questions, and data appropriatelyAdvanced Excel skills Preferred QualificationsExperience in Management Consulting and a high-growth B2B SaaS companyExperience with Looker and SalesforceUnderstanding of a B2B SaaS sales funnel and key operational metricsPendo Description:Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. This role will partner closely with the organization's Sales, Marketing, and Data Analytics leaders and is an individual contributor role.This role will tackle some of Pendo's most challenging business problems. As a Sales Ops Manager at Pendo, you will be responsible for analyzing data, identifying trends, and developing strategies that will help us optimize our revenue processes and drive revenue growth. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. You will tasked to take on unstructured problems and drive them to actionable business insights and outcomes. Pendo is a rapidly scaling software business helping other companies create the best product experience. To scale with its growth, Pendo is looking for a self-starter, strategic, and analytical Sales Operations Manager to help our revenue teams grow as efficiently and effectively as possible.